This document defines and describes different types of e-commerce. E-commerce refers to the buying and selling of goods and services over the internet. The main types discussed are business-to-business (B2B), business-to-consumer (B2C), business-to-government (B2G), consumer-to-consumer (C2C), government-to-consumer (G2C), and government-to-business (G2B). Examples of each type are provided. The advantages of e-commerce include faster transactions, ability to shop 24/7 from anywhere, and access to a wide range of products. Disadvantages include the inability to examine products in person and security/connectivity issues

1. Presented By –
Anand S Iyer

2. What is Commerce and e-Commerce?
 ‘Commerce’ is a division of trade or production which deals
with the exchange of goods and services manufacturer to
final consumer.
 It is commonly known as electronic marketing. ‘e-
Commerce’ is the purchasing, selling & exchanging goods and
services over internet through which transactions or terms of
sale are performed electronically.

4. Different types of e-Commerce
Business-to-Business (B2B)
 Business-to-Consumer (B2C)
 Business-to-Government (B2G)
Consumer-to-Consumer (C2C)
 Government-to-Consumer (G2C)
 Government-to-Business (G2B)

5. What is B2B e-Commerce?
 Business-to-Business (B2B) e-Commerce is simply defined
as the sale of goods and services between businessess via an
online sales portal.
For Example –
 Intel selling microprocessor to Dell.
 Delmonte selling ketchup to Burger King.

6. Process of B2B e-Commerce

7. What is B2C e-Commerce?
 Business-to-Consumer (B2C) e-Commerce, or commerce
between companies and consumers, involves customers
gathering information; purchasing physical goods or receiving
products over an electronic network.
For Example –
 Purchasing laptop/mobile phone from Amazon.in.
 Sony Bravia TV purchased from Croma site.

8. Process of B2C e-Commerce

9. What is B2G e-Commerce?
 Business-to-Government (B2C) e-Commerce is generally
defined as commerce between companies and the public
sector. It refers to use to public procurement, licensing
procedures and other government related operations.
For Example –
 Business pay taxes, sell goods and services to Govt.
agencies.
 Manufacturer selling Military defense equipments to Govt.
Process of B2G e-Commerce

10. What is C2C e-Commerce?
 Consumer-to-Consumer (C2C) e-Commerce is the
commerce between private individuals or consumers.
For Example –
 Peter buying an iPod from Prathap on eBay.
 Bhaarath selling a car to Vikhar on OLX.

11. Process of C2C e-Commerce

12. What is G2C e-Commerce?
 Government-to-Consumer (G2C) e-Commerce is where the
government is provides goods and effective services to each
citizens. This model is also a part of ‘e-governance’.
 The Government provides the facilities to the citizens
through website.
 Different welfare schemes.
Process of G2C e-Commerce

13. What is G2B e-Commerce?
 Government-to-Business (G2B) e-Commerce is a business
model that refers to government providing services or
information to business organization.
 The Government uses B2G model website to approach
business organizations. Such websites support auctions,
tenders and application submission functionalities.
Process of G2B e-Commerce

14. Advantages and Disadvantages of e-Commerce
Advantages –
Faster buying/selling procedure, as well as easy to find products.
 Buying and selling 24/7.
 More reach to customers, there is no theoretical geographic
limitations.
 No need of physical company set-ups.
 Customers can easily select products from different providers
without moving place to place.
Disadvantages –
 Unable to examine products personally.
 Not everyone is connected to the internet.
 There is possibility of credit card number theft.
 Mechanical failures can cause unpredictable effects on total
processes.