The Milengo Corporate Brochure for Translation and Localization Services.

1. www.milengo.com | hello@milengo.com
4
WORLD
TRANSLATIONS
FOR A WORKING
1

2. 4 HOW CAN WE HELP?
Whether you‘re an early-stage startup or a large international corporation,
Milengo‘s professional translation and localization services will help you
achieve your international goals.
Milengo helps you reach new markets, Every Milengo client is assigned a dedicated
expand your multilingual product support, project manager who looks after all aspects
and communicate effectively in the of your project: planning and assembling
languages your customers speak. language teams, managing the translation
process, quality assurance, final review and
We work with companies across a range delivery.
of high-tech industries – from antivirus
to network hardware. Our clients rely on
us to deliver sophisticated translation and DID YOU KNOW:
localization solutions that are flexible,
» It’s estimated that up to 7,000
transparent and cost-effective.
different languages are spoken
Our business development managers work around the world. 90% of these
hard to understand your organization and
languages are used by less than
your goals. We tailor our services specifically
to your requirements. 100,000 people. «
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3. 4 OUR SERVICES
Katalin Orban
Production Manager
Budapest, Hungary
“We work with companies large and small every day to
help them solve the linguistic and technical challenges
that come with doing business in many languages.
Our production teams are highly skilled, our services
are comprehensive and our approach to project
management is flexible enough to deal with even the
largest most technically complex projects.”
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4. 4 TECHNICAL TRANSLATION
Milengo provides professional translation services that help companies
communicate with employees, partners and customers anywhere in the world. “We are extremely
pleased with the service
We help clients produce software, documentation, training material and websites in over 70 from Milengo. We feel
languages. Our in-country translation teams are all native-speaking residents, with extensive we‘ve really found a
knowledge of the language, culture and market. This keeps our translations fresh, relevant, reliable partner who
and always of the highest quality. delivers high-quality
translations on time.”
YOUR BENEFITS Monika Götzmann,
Head of Marketing
4 All translators are native- 4 Our translation style guides are tailored
speaking professional linguists to your company, ensuring stylistic
based in their home country. consistency in every project.
4 Technical translators are selected 4 Rigorous quality control ensures
for domain expertise, ensuring accurate and reliable translations.
they understand your text, your 4 We save you money by reusing previous
products and your industry. translations using Translation Memory
4 Our glossary and terminology services technology.
enable you to achieve language 4 We give you ample review and approval
consistency in every translation opportunities at key stages of your
project on an enterprise-wide level. project.
DID YOU KNOW:
» The average translation agency translates more than 14 million words per year. «
OUR SERVICES 4

5. 4 SOFTWARE LOCALIZATION
Milengo engineers are experts at connecting translation technology with
software architecture for a seamless localization workflow. “What really impressed
us when we first started
Milengo engineers have a wealth of experience YOUR BENEFITS working with Milengo
across popular hardware platforms, operating to localize our software
systems and code bases and in standalone, 4 We can provide internationalization was the quality of their
client/server or SaaS application design. support to ensure your source Japanese translations.”
code is localization ready.
Yuka Kurihara,
Our engineering teams can also build testing and 4 We provide comprehensive translation
validation environments to ensure your code is QA, tailored for software development. We Pitney Bowes Software
delivered free from errors and ready to publish. cater for navigation elements, double byte
characters, text overflows, and correct formats
The file formats we support, include, for dates, times, weights and measures.
but are not limited to: 4 We offer dedicated engineering
support and can design custom
.NET ASP VBA SQL
tools and test environments.
C, C#, C++ XML (DITA) JavaScript XLIFF
4 We offer functionality testing after your
HTML Python Java PHP
software has been localized to check for
linguistic and functional errors in context, and
make sure your product is ready-for-market.
4 We can work with your development team
and in-house resources or provide a fully
DID YOU KNOW: outsourced software localization workflow.
» By 2012, software sales in the BRIC markets
are projected to rise by 44%, to nearly $22 billion per year. «
OUR SERVICES 5

6. 4 WEBSITE LOCALIZATION
Milengo has extensive experience localizing websites,
knowledge bases and user-generated content. “Milengo’s staff and pro-
cesses really gave me the
We also offer additional services like YOUR BENEFITS assurance I needed that
AdWords translation, allowing your marketing the website localization
team to quickly build and test online 4 We can provide a direct connection to of opengolf.com into
advertising campaigns in new languages. your content management system to Japanese and Brazilian
automate the translation process. Portuguese was going to
Our localization engineers ensure 4 We offer additional services like be a success.”
all translated files are delivered multimedia localization and AdWords
Kevin Bain
with the appropriate links and tags translation to complement your website
Manager — Digital Media
in place, ready-to-publish. localization effort.
We can work with files coded in many 4 We have dedicated engineering
popular formats, including: resources to ensure all non-linguistic
file elements, site infrastructure and
navigation are tested during localization.
HTML Ruby
4 We can work with your developers and
XML ASP/ASP.Net
IT team or provide fully outsourced
PHP JavaScript website localization.
Flash XSLT
DID YOU KNOW:
» It takes a minimum of 12 languages to reach 80% of the world´s online population. «
OUR SERVICES 6

7. 4 MARKETING TRANSLATION
Milengo draws a clear distinction between technical and marketing writing styles.
We translate your sales and marketing copy as if it were originally created in the “The Milengo team un-
target country. derstands our business
and fulfills our global
marketing translation
Copy adaptation and transcreation of YOUR BENEFITS
needs in a prompt, ef-
marketing materials is performed by in-
country linguists with specialized training in 4 All transcreation is carried out by ficient and cost-effective
professional linguists with sales, manner.“
marketing, advertising and related fields.
marketing and advertising backgrounds. Ed Rees
Transcreation is recommended for text 4 Your campaign message is adapted to
that can‘t be translated word-for-word. each language without losing its original
The process involves a rewrite, to achieve message.
the original objective while making your
4 Straplines, slogans and product names
content relevant to a local audience.
can be adapted or created from scratch
Transcreation is useful for USP‘s, straplines, depending on your requirements.
slogans, and any text which cannot be 4 Full linguistic commentary is provided,
translated literally without losing its impact. showing you how and why translation
choices were made, in an easy to review
format.
DID YOU KNOW: 4 Cultural advice is available to give you
» US high tech manufacturing companies an overview of each market. Learn
about political, religious and cultural
make more than 27% of their revenue from
considerations that may affect your
markets outside the United States. « campaign.
OUR SERVICES 7

8. 4 MULTIMEDIA LOCALIZATION
From online eLearning programs to TV and radio adverts, Milengo
can adapt any multimedia content to look, sound and feel absolutely local.
Our global presence ensures that project YOUR BENEFITS
tasks can be performed to the highest
standards in-country, by our local language 4 In-country teams ensure multimedia
teams. content is localized to fit the target
language and local market.
Our centralized production centers can 4 Extensive global pool of native-speaking
handle the most complex multimedia voice and acting talent in up to 70
projects. Our services include: languages.
4 Voiceover and subtitling 4 Dedicated in-house production
4 Script translation resources for script creation, talent
4 Studio recording and production management, voice recording, editing
4 Local management of voice talent and mastering.
4 Graphics localization 4 Comprehensive suite of multimedia
4 Flash engineering authoring tools ensure your localized
4 Mixing and final mastering projects remain true to the original and
are delivered ready-to-publish.
DID YOU KNOW: 4 We can work directly with your creative
» Multimedia press releases have been agency or provide fully outsourced
production facilities.
shown to attract 77% more online views than
regular text releases. «
OUR SERVICES 8

9. 4 MULTILINGUAL DTP
Milengo DTP teams in our offshore production centers in Hungary, Argentina
and China can quickly adapt print layouts and other designs for
multiple languages and locales.
We can maintain the layout, design and overall style of YOUR BENEFITS
your multilingual publications across different language
versions. We cater for everything from high-volume 4 Our DTP teams have experience with all popular
technical documentation and complex websites to authoring tools and can easliy adapt layouts for
marketing brochures and magazines. double byte characters and left-to-right languages.
4 We can work directly with your designers or
We deliver your content in multiple languages; formatted, provide a fully outsouced DTP solution.
proofread and ready-for-publication.
4 We work with your existing tools and
We work with all major file formats: workflows to ensure translated documents
closely fit the format of your source files.
Photoshop Illustrator InDesign
4 We can help you optimize your workflow
FrameMaker Corel Draw Publisher for multilingual publishing.
Word PowerPoint Acrobat 4 We deliver translated files ready-to-publish.
Captivate PageMaker QuarkXPress
DID YOU KNOW:
» The European Commission translates
over 1.5 million pages of text per year. «
OUR SERVICES 9

10. 4 TECHNOLOGY
Lu Ding
Country Manager
Shenzhen, China
“Having engineering teams across all major
time zones gives our customers a major
advantage when deadlines are critical.
We can take a software or website, translate and
adapt it into a number of languages simultaneously
and deliver all new versions back to our customer
ready to hit the market”
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11. 4 TECHNOLOGY INDEPENDENCE FOR
MAXIMUM FLEXIBILITY
Milengo‘s project managers can maintain translation memories, glossaries,
term lists and style guides.
Maintenance can happen on-the-fly where YOUR BENEFITS:
changes are immediately available for the
translator, or offline with version control 4 Large teams of translators and reviewers
using tools developed in-house by Milengo. can work on one project simultaneously.
We also have extensive experience with agile 4 Easy collaboration between Milengo and
software development environments with your own teams.
short release cycles. 4 Translation consistency across all your
projects.
We can work with a range of different tools
4 Productivity and accuracy improvements.
depending on your requirements; some of
the most common are: 4 Cost reduction by leveraging previously
translated content.
memoQ SDL Trados Across
Idiom World- Multilizer Madcap Flare
Server
TECHNOLOGY 11

12. 4 POST-EDITED MACHINE TRANSLATION
Milengo has been successfully building customized machine translation engines
for IT companies since 2009. “For our German online
Help translation project,
Our engines can handle complex technical YOUR BENEFITS: we were able to make
terminology and industry-specific language a 27% cost-saving and
styles. Milengo‘s workflow delivers 4 Our extensive experience in deploying 34% time-saving against
high-volume output with consistent MT workflows for leading companies the conventional human
accuracy in a wide range of languages. ensures your project is in safe hands translation process.
4 Client hosted or fully outsourced Eventually we would
Milengo combines customized machine MT workflows available depending like to use MT for all the
translation with post-editing by professional on your requirements languages we support.“
linguists, allowing your company to
4 All technical setup and maintenance Kazuo Suzuki,
deliver large volumes of complex
carried out by experienced Milengo Localization Director
multilingual content faster and much
project managers
cheaper than a human-only approach.
4 Easy integration with your existing
localization workflow for minimum
business impact
DID YOU KNOW: 4 Two levels of post-editing
service for extra flexibility
» In 1954 IBM automatically translated
4 Up to 30% faster turnaround
60 Russian sentences into English in
on large volume projects
one of the very first Machine Translation
4 Up to 50% cost saving on
experiments. « projects of over 100k words
TECHNOLOGY 12

13. 4 ENTERPRISE TRANSLATION
MANAGEMENT MADE SIMPLE
Language Desk allows you YOUR BENEFITS
to build your project, track
4 Create and manage translation
and approve quotes, upload
projects without the hassle of
and store files and check the multiple emails, phone calls or ftp.
progress of all your translation
4 Get a centralized overview of all
projects in one place.
your translation and localization
projects, their status, associated
It also includes comprehensive
files and communications history.
reporting which gives you a
complete overview of expenditure, 4 Store your translation memories,
average cost per project and more. glossaries, term bases, source
We offer Language Desk as a free and translated files in a secure,
tool to all our customers as part of searchable online environment.
our project management services. 4 Collaborate with colleagues
and customize user access rights
with roles and permissions.
4 View analytics at a glance or
produce comprehensive reports
on the financial performance
and efficiency of your projects
and translation memories.
TECHNOLOGY 13

14. 4 COMPANY
Roman Kotzsch
CEO
Berlin, Germany
“At Milengo we focus on providing the kind of
localization solutions that mid and large-sized
companies value.
We have built a unique set of tools and technical
solutions, a comprehensive vendor pool and a global
service infrastructure tailored for highly technical
industries.”
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15. 4 COMPANY OVERVIEW
Milengo helps international companies in the IT, software and high tech industries to do business in over
70 different languages. We provide language services that help global businesses communicate with
their employees, partners and customers anywhere in the world.
Milengo is built on a flexible and Despite our global reach, Clients with complex work-
cost-effective global infrastructure. we remain a relatively small flow and technical requirements
We deliver outstanding service company. Clients value our benefit most from Milengo‘s
that consistently exceeds flexible and friendly approach. services. From our worldwide
client expectations. offices we deliver local service to
enterprises around the globe.
OFFICE LOCATIONS
4 US (Americas HQ, Sales)
4 Germany (HQ, EMEA, Sales, Production)
4 Argentina (Americas, Production)
4 China (Asia, Production)
4 Malta (Corporate Finance and Administration)
COMPANY 15

16. 4 QUICK FACTS
DATE OF
FOUNDATION:
LEGAL FORM:
2005
Milengo Inc (USA),
Milengo Ltd. (Europe)
OWNERSHIP: Milengo is privately owned by 16 leading
$ million
technical translation and localization
companies, with offices located in the
most important global ITC markets -
spanning Europe, Asia and the Americas.
REVENUE (2011): $3.4 million
INDUSTRY High-tech industries, especially
FOCUS: Information Technology.
EMPLOYEES: More than 20 employees at the
headquarters and production center HQs,
more than 400 employees (including
translators, editors, engineers, DTP staff)
operate from 19 worldwide locations.
WORKING Milengo is available around-the-
HOURS: clock from production centers in
Asia, Europe & the Americas.
MEMBERSHIPS: American Translators Association
(ATA), European Language Industry
Association (ELIA) and Translation
Automation User Society (TAUS)
D&B NUMBER: 828 612 585
Revenue
COMPANY 16

17. 4 WHAT MAKES US DIFFERENT
Subject Matter & Domain Expertise Global Economies of Scale
4 Highly knowledgeable and 4 Multi-language translation projects
technically accurate language can be undertaken globally thanks
teams with many years’ experience to our production centres in three
translating for the IT and time-zones, delivering significant
telecommunications time and cost benefits.
industries.
Global Presence Continuous Investment in R&D
4 International company structure 4 In-house development of custom
with 19 offices worldwide, tools and workflows
dedicated in-country language 4 Continuous updates to commonly
teams and production centers used translation tools
on three continents.
4 Investment in collaborative
4 Direct communication between translation tools and workflows
your local offices and our in-
4 Development of customizable
country teams is available for
Machine Translation technology
all language related issues.
COMPANY 17

18. 4 QUALITY ASSURANCE
To ensure your project meets linguistic, cultural and technical expectations,
Milengo employs a multi-level QA process. We use templates, reference manuals,
QA checklists and localization process definitions.
Our QA process tests for correct YOUR BENEFITS
terminology, translation accuracy,
4 Full overview of all stages of your
language, style and country standards as
projects to avoid unnecessary
well as adherence to project instructions.
technical or linguistic surprises
Milengo uses proprietary evaluation forms 4 Strict adherence to industry standard
based on the Localization Industry QA workflows and translation best practi-
Standards Association (LISA) model for ces
language quality assurance. 4 Continuous QA process ensures issues
are dealt with as they arise rather than at
the end
4 All QA carried out by senior linguists
with at least 8 years‘ experience
4 Our QA helps keep queries, revisions and
amends to a minimum, saving you time
DID YOU KNOW: and money.
» Almost 20% of all companies involved in
localized product testing use the LISA QA model. «
COMPANY 18

19. 4 OUR CLIENTS
To learn more about our previous work, contact us or visit our website.
COMPANY 19

20. 4 CONTACT MILENGO
Choosing Milengo is a commitment to speaking your Bjoern Lux
customers‘ language and building your brand in Sales Director
global markets. Buenos Aires, Argentina
“At Milengo we think like our clients,
PHONE @ EMAIL always. We sell relationships rather than
sales@milengo.com projects.
4 USA marketing@milengo.com
(Americas, Sales)
If you have questions or queries, need a
production@milengo.com
+1 (888) 424-2325
quote, or want to discuss your require-
finance@milengo.com
ments in detail, contact our team, we’re
4 GERMANY here to help”
(HQ, EMEA, Sales, Production) www.twitter.com/milengo
+49 30 22 48 76 81
in www.linkedin.com/companies/219446
4 ARGENTINA Milengo Ltd. (USA)
70A Greenwich Avenue, #132
(Americas, Production) www.milengo.com New York, NY 10011., USA
+1 (888) 424-2325 fax:+1 (888) 424-2326
+54 911 3395 0517
Milengo Ltd. (Europe)
4 CHINA Schwedter Strasse 9a
10119 Berlin, Deutschland
(Asia, Production)
+49 30 22 48 76 81 fax:+1 (888) 424-2326
+86 755 2683 0100 Milengo Ltd. (Finance & Administration)
4 MALTA Regent House, 61 Bisazza Street,
Sliema SLM1641, Malta
(Corporate Finance & Administration)
+356 21 322 670
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