Lionbridge is a global company that provides translation, localization, and content creation services to help other companies connect with customers and employees around the world. It has over 6,000 employees in 50 offices across 27 countries, supporting 380 languages. Lionbridge removes barriers between companies and global audiences by transforming content so it resonates in other languages and cultures.

1. Breaking barriers. Building bridges.
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Breaking barriers. Building bridges.

2. Breaking barriers. Building bridges.
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We are relentlessly dedicated to ensuring our customers connect with their
customers and employees.
One company powered by a global network, connecting millions of
voices and experiences.
WHOWEARE

3. Breaking barriers. Building bridges.
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We remove barriers between our customers and their customers
and employees.
We enable our customers to
connect with end users at every
step of their globalization
journeys.
CREATE TRANSFORM TEST TRAIN
We create content
in one language
that’s primed to
go global
We translate, localize, and
transcreate content,
transforming it so it resonates
in every language
We test content, products, and
services
so they work in every language
and location and on every device
We collect, annotate,
and validate training data so it
can be used to
make intelligent systems even
smarter
WHATWEDO

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HOW WEDOIT
Our work enhances the
customer experience, drives
global revenue, improves
personalization, amplifies brand
power,
and simplifies internal
complexity.
TECHNOLOGY
Best-in-class solutions for
integration, Machine Translation
and translation management
solutions
COMMUNITY
1M strong global workforce of
translators, interpreters, testers,
raters and annotators
BREADTH
We orchestrate 1M passionate
in-country experts giving us
unparalleled breadth of global
talent ready to deliver
DEPTH
Industry leading subject
matter expertise across AI, Life
Sciences, Legal, Games and
many more

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…AND 2,000+ MORE OF THE WORLD’S MOST INNOVATIVE BRANDS
WHOWEDOITFOR

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SPEED
Our follow-the-sun approach,
global workforce, and leading technology
systems allow us to
work around the clock to meet your
needs faster than anyone else.
QUALITY
Our combination of skilled experts
and rigorous processes mean we
treat your brand like our brand and
ensure top quality for every project.
SCALE
More people.
More projects.
More languages.
More quickly.
Less risk.
SERVICE
We’re relentless in our attention to
detail and our laser-focus on the
customer. We retain 99% of customers
thanks to our exceptional customer
service.
ANDSTAYWITHUS
for our exceptional service and unmatched value.
CUSTOMERS CHOOSE US
FOR OUR QUALITY AND SPEED AT SCALE…

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TALENT PROFILE:
Our pre-qualified global talent community has deep
knowledge of the culture of both source and target markets
and up-to-date knowledge on terminology, colloquialisms
and language use.
TALENT APPROACH:
We recruit, vet and train the right resources to build
customer-specific translator teams for a delivery experience
that is tailored to our customers’ needs.
TALENT SUPPORT:
Finding the right talent is only the beginning. We provide
ongoing training, support and engagement to retain and
develop the best translators in the industry for our
customers.
QUALITY APPROACH:
Linguistic quality is core to the success of our business and
requires more than a single review step. It is supported by
our end-to-end process, from creating linguistic reference
assets to query management to final QA.
QUALITY FRAMEWORK:
Our quality framework provides systematic analysis at
every stage of the workflow, reducing errors at source and
improving overall output.
QUALITY TECHNOLOGY:
We integrate a series of technology-driven quality checks
to ensure that we maintain the highest quality standards
throughout the process, regardless of schedule pressure or
specific technical process requirements.
Unparalleledglobaltalentsupportedbyarobustqualitymethodology
HOW WE DELIVER QUALITY

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Because We
Combine project management rigor, global in-market experts, and innovative
technology to get your message to the globe
Leverage the talents of in-market language experts to infuse sentiment, tone, and
nuance into translations that sound like they were created in your new market’s
original language
Offer end-to-end services, from content creation & design to translation &
localization to functional & QA testing
Harness innovative tools, process, and automation to quickly deliver high-quality
work
Have deep subject matter expertise and on-the-ground experts in 15 key industries
You Can
Enter and grow in new markets
Maintain your brand’s unique voice, meaning, and experience in all your markets
Streamline your process to deliver consistency and efficiency
Promise your stakeholders more aggressive timelines
Trust you’re working with a partner who understands the nuances of your industry
GO GLOBAL WHILE STAYING LOCAL

9. Our
Global
Reach
Waltham, MA (HQ)
• 6,000+ Employees
• 50+ offices in 27 countries
• Supporting 380 languages for 100+ markets
• 1M global workforce
• Subject matter expertise across 15 key industries
We are where you need us to be

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shared with third parties without Lionbridge written consent. DO NOT COPY. DO NOT DISTRIBUTE.
1999 2000 20031996 2005 05-07 2007 08-10 2010 2012 2014 2015 2016 2019
Lionbridge founded with
<10 employees in Concord,
MA, USA
Launched testing
services
Established US
language operations
First LSP to establish large-
scale
operations in India
Became world’s
largest LSP
Accelerated expansion in
Europe and Asia
Industry-first AI Training
Data solutions
Expanded scale and
enhanced service
offerings
Partnered with IBM Watson Lab to
further Lionbridge leadership in MT
Added content
engineering services
Launched global
experience &
marketing
solutions
Enhanced legal services
New ownership: H.I.G.
Capital
Launched AI
Training Data
Platform
Connecting the world for decades
OURHISTORY

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shared with third parties without Lionbridge written consent. DO NOT COPY. DO NOT DISTRIBUTE.
WHERE ARE WE GOING?
We continue to grow our global talent
pool, enabling us to transform and
enrich your content in more languages
with more expertise in more markets
across the globe
We continue to invest in our technology
platform
in order to accelerate the process of
getting your content to our global talent
for adaptation and transformation in the
simplest way possible
As we embrace a
digitally powered AI world, we continue
to develop solutions for our customers to
train their systems to connect and engage
with this global AI world.
Innovation is in our DNA

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shared with third parties without Lionbridge written consent. DO NOT COPY. DO NOT DISTRIBUTE.
Our tech-powered community enables us to build bridges
from companies with a message to share, to their global
customers.
And our global community of raters, testers, transcribers,
annotators, and others allows us to build bridges from
companies with untrained AI systems to global customers
who want to use them.
The process we’ve perfected for localization over the past 20+
years has led us here. With AI customers, the work may be
different, but the scope of the service and the process to
deliver is substantially similar.
Building bridges for AI customers
WHAT’SNEXT?
SOURCE: “Mike loves soccer”
TRANSLATION
“Mike liebt Fußball”
SENTIMENT
ANALYSIS
“Positive”
CATEGORIZATION
“Sports”
ENTITIY
EXTRACTION
Person: “Mike”
CONTENT
MODERATION
“No Spam”

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OUR PARTNERSHIP PROMISE
ü Reliability you
can count on
ü Open and
transparent
communication
ü A passionate team of
experts
ü We will make going
global easy

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THANK YOU
We break barriers and build bridges to new opportunity.
Everywhere.