This document is a resume for an insurance sales professional with over 10 years of experience as an office manager and insurance producer for State Farm Insurance. They have a proven track record of surpassing sales goals and providing exemplary customer service. They are skilled at identifying customer needs, building relationships to close deals, and leading high-performing sales teams. Their experience also includes product training, evaluating team performance, assisting customers in selecting appropriate policies, and handling complex customer issues.

1. INSURANCESALESPROFESSIONAL
 Insurance Producerwitha historyof surpassingcustomerand
employerexpectations. Exceptional salesstrengthstoidentify
opportunities,nurture relationshipsandclose deals.
 Dedicatedsalesexpert, witha reputationforconsummate
professionalismandexemplaryethics.Remaincurrentonthe latest
trendsinthe industry,withcomprehensive knowledge of financial
and insurance products,servicesandbestpractices.
 Passionate leader, skilledatbuildingtop-performingteams
focusedonimpeccable customerservice deliveryand
accountabilityforgoal achievement.
EXPERIENCE
September 2003 – June 2014
State Farm Insurance
Office Manager & Insurance Producer
Develop and implement sales plan and manageall phases of the sales cycle-from
prospectingto closeand follow-up support.Represent a full lineof insuranceand
financial products,servingas a trusted advisor to businesses and individuals.Train
and supervisesales supportstaff,and create a fun and productive work
environment with great energy.
> Assisted in matchingproduct with customer.
> Evaluated team member’s productivity and sales.
> Translated for monolingual cliental.
> Balanced daily deposits.
> Trained new team member’s on officesystem and to excel in customer service.
> Handled complicated situations to find a solution to satisfy thecustomer.
EDUCATION
August 2014 to October 2015
Charter College
AssociatesinBusinessAdministration
Columbia Basin Community College
GED
State of Oregon InsuranceProducer License
State of Oregon Notary Public
REFERENCES
References are availableupon request.
Erica
Garza
Insurance Adjuster
2021 NE 6th St
Hermiston, OR 97838
541-720-0743
e_lee_juarez@yahoo.com