Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Inspiring people to go further by Niall Cluley

952 views

Published on

Inspiring people to go further. A presentation by Niall Cluley, global HR director, Fitness First

Published in: Business
  • Great job, also I've been using a service called MLMRC which automates your downline building. Works with any MLM business. Try it: www.mlmrc.com
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Be the first to like this

Inspiring people to go further by Niall Cluley

  1. 1. © Fitness First 2015 INSPIRING PEOPLE TO GO FURTHER OUR EMPLOYER BRAND JOURNEY – METRICS & MEASUREMENT PANEL DISCUSSION NIALL CLULEY GLOBAL HR DIRECTOR
  2. 2. © Fitness First 2015© Fitness First 2015 1 INTRO – WHO WE ARE 2 OUR CONSUMER BRAND JOURNEY 4 METRICS – HOW OUR EMPLOYER BRAND ENABLES BUSINESS STRATEGY 3 EVOLUTION OF OUR EMPLOYER BRAND 5 REFLECTIONS & QUESTIONS Page 2 THE NEXT 9 MINS…….
  3. 3. © Fitness First 2015 Page 3
  4. 4. © Fitness First 2015 Our Choice: PROVIDE ACCESS TO EQUIPMENT or HELP PEOPLE TO GROW IN LIFE
  5. 5. © Fitness First 2015
  6. 6. © Fitness First 2015 EVOLUTION OF THE EMPLOYER BRAND Page 6
  7. 7. © Fitness First 2015© Fitness First 2015 Expectation + Experience = Brand The only way to build and sustain customer growth is to work out the links between your brand, your customer experience, and your people
  8. 8. © Fitness First 2015 Developing Our Employer Brand
  9. 9. © Fitness First 2015 © Fitness First 2015 Page 9
  10. 10. © Fitness First 2015 © Fitness First 2015 Page 11
  11. 11. © Fitness First 2015 HOW OUR EMPLOYER BRAND ENABLES BUSINESS PERFORMACE
  12. 12. © Fitness First 2015© Fitness First 2015 Page 13 Overview of our EEP modelling work • There is a stable link between EEP performance and business performance, through extra new joiners and PT sales. There is an opportunity to leverage the “Service Profit Chain” within the overall People Strategy. Our People Strategy (Be Inspirational) Employee Engagement Member Experience & Customer Engagement Business Rewards
  13. 13. © Fitness First 2015 REFLECTIONS & QUESTIONS…

×