1. STEPHEN CHHETRI
Contact: +971 558569830
e-mail:chhetristephen@yahoo.com/chhetristephen@gmail.com
Professional profile:
I am highly motivated and committed young professional with good academic credentials and I am
currently pursuinga career in sales with the retail industry.I have hands on knowledge on sales,customer
satisfaction,inventory management, and Citrix software(billingoperations) which I havelearntduringmy
pastwork experiences with various firms.
Objective:
To securea position in your firmwhich will help me to take my career to a higher level of learningand
where I can also execute the best of my knowledge, experiences and abilities for the development and
success of the organization through team work and dedication.
ACHIEVEMENTS:
 Taken up turnkey project/storein Oman (Muscat) and ensureditssmooth storelaunch
and enabling the storeto continuewith its day to day businessactivities withoutany
hindrances.
 Been entrusted withvariousJob titles within a period of 2yrs and possessa good career
growth.
Professional Headlines:
Lals Group (Style Studio Division) Dubai
Sr. Sales Executive and Head cashier (Reporting to Store manager) (Mar2015 to Aug2016)
Key Roles
 Listeningtocustomerrequirementsandneedsandpresentingappropriatelytoclose the
sale.
 Deal withthe issuesrelatedtothe cashcounter.
 Work on store displays.
 In depthknowledge of buildingexceptional customerexperience throughengagement,
attitude andservice.
 Deal withcustomerseffectivelyandpromptlythusprovidingthemwiththe best
customerservice.
 Making sure the merchandisesare well steamedandwithsecuritytagsbefore hitting
the floor.
 Keepthe teamwell informedaboutthe new arrivals andhelpthem developsalesskills
and knowledgeof the merchandises,andtrainthe teamwithnew strategiestoupsell.
 Proficientinperformingdailystore operations,opening,dayendclosingresponsibility.
 “Go the extramile”todrive sale.

2. STEPHEN CHHETRI
Contact: +971 558569830
e-mail:chhetristephen@yahoo.com/chhetristephen@gmail.com
Sales Executive (Reporting to Asst. StoreManager/Supervisor)
(August 2014 - February 2015)
Key Roles
 Greetand welcome the customersinthe store.
 Ensure good customersatisfactionthrough excellentsalesservice.
 Assistthe customersprovidingthe informationregarding the merchandises available in
the store.
 Satisfythe customerbyunderstandingandprovidingtheirneedswhichbrings themin.
 Maximisingthe sale bysuggestingupgradesandadd-ontocustomer.
City of Faith, An English Medium School (2010 to 2013)
Assistant Teacher
Key Roles
 Understandthe potentialsandneedsof the pupil which leadstoahealthyteacher-
pupil relationship.
 Create a good teaching- learningenvironment.
 Maintainlessonplansaccordingtothe academiccurriculumandthe school policy.
 Applythe all-rounddevelopmentconceptstothe classroomandthe school activities.
 Effective andefficientcommunicationwithpupils,parents,colleaguesandthe
administration.
Anupam Tech. Private Ltd. (2009 to2010)
Call Centre Executive (Reporting to theteamleader)
Key Roles
 Provide superiorcustomerservice andsupportwithpropertelephonicetiquette via
telephones,emailsandfaxes.
 Use effective approachtohandle special telephonetaskslike,call transfers,call backs,
holds,interruptions,takingmessagesandunintentional disconnects.
 Use appropriate actionstoeffectivelycontrol atelephone call.
 Accomplishall dutiesassignedandmeetthe targetsgiven.

3. STEPHEN CHHETRI
Contact: +971 558569830
e-mail:chhetristephen@yahoo.com/chhetristephen@gmail.com
Education and Qualifications:
 Bachelor of Arts (Major in English) – Indira Gandhi National Open University
 Senior Secondary, CBSE - National Institute of Open Schooling
Interests andHobbies:
 Music : Guitar and drums
 Sports :Volleyball,Cricket,Badminton,and Football
 Fitness: Like goingto gym to stayfitand to maintaina goodphysique
Skills & Key Competencies:
 MicrosoftOffice skillsandInternetetc.
 Excellentcustomerservice andexceptional communicationskills.
 Presentideasandactive approachinconversationsinamannerto winconfidence of
others.
 Capable of workinginvariouslocationsandadaptingtodifferentsituations.
 Abilitytoperformtaskssimultaneously,acquiredfromexperience inemployment,
studying(academics) andextra-curricularactivities.
 Abilitytoworkunsupervised,usingself-initiative.
Personal Information:
Date of Birth: 16/12/1988
Marital Status: Single
Passport No.: K1212105
Visa Status: Employment (Last workingdaywas25th
August2016, Available inUAEuntil 21st
of September2016)
Nationality: Indian
I hereby declare all the above information is true and best to my knowledge.
Thank You,
Stephen Chhetri