The document discusses Microsoft Remote Desktop Services (RDS) and Virtual Desktop Infrastructure (VDI), detailing their roles in centralized application management and desktop delivery technology. It highlights the key challenges such as performance, application compatibility, and user management while outlining the benefits of user profile disks and rich user experiences enabled by RemoteFX. The document also emphasizes the importance of focusing on users, performance, and ongoing training rather than specific products or vendors.

1. Remote Desktop Services
Microsoft
November 2013

2. Who?
Technology Consulting and Support
Content Developer, Technical Reviewer
Presenter, RDS, Hyper-V, System Center
JWUG Event co-ordinator
Ronnie Isherwood MBCS, MCT, MCITP
R I Technology Ltd @virtualfat

3. Agenda
• Introduction Desktop Delivery Technologies
• What are Remote Desktops Services (RDS)?
• What is Virtual Desktop Infrastructure (VDI)?
• What about applications?
• Key challenges
• Management and Monitoring
• Education

4. Introduction
• IT Departments are responsible for the datacentre, desktop, application,
workplace mobility and device strategy. A desktop delivery strategy will
be closely tied to the application strategy.
• Desktop delivery technology has evolved considerably in the last ten
years and now more than ever the number of options and complexity
can be overwhelming.
• Today’s session focus is Microsoft Remote Desktop Services is to help
navigate the desktop delivery technology and options from Microsoft.
• There is no single right choice for desktops…
• Or is there?

5. What are Remote Desktop Services?
• Session-based presentation virtualization segment
of Microsoft’s virtualization technologies
• Enables centralized application management
• Helps keep the data in the datacenter
• Has proved to be very popular in the Jersey
markets address bandwidth and satellite offices.
• Provides connection brokering for Virtual Desktop
Infrastructure (VDI)
Remote
Desktop
Session Hosts
RDSH

6. What is Virtual Desktop Infrastructure?
• Server based virtual desktops underpin VDI,
there are two
RD Virtualization
Host
RDVH

7. What is Virtual Desktop Infrastructure?
• Provides virtual machine-based, centralized
desktops for individual users that can be fully
customized based on user profiles
• Allows users to perform specialized tasks that
require administrator access to their desktop
• Enables users to access their personalized
desktop from any computer while retaining the
last saved state
Personal
Virtual
Desktop

8. What is Virtual Desktop Infrastructure?
• Provides virtual machine-based, centralized
desktops based on a pool of virtual machines
that are shared by multiple users
• Allows users to perform standardized routine
tasks and have access to common applications
(such as Microsoft Office)
• Rolls back the state upon logoff to provide a
“clean” desktop for the next user’s session, but
the previous user’s state can be saved offline
Pooled
Virtual
Desktop

9. RD Web
Access
RD Gateway
RD Connection
Broker
Active
Directory®
Licensing
Server
RD Virtualization
Host
RD Session Host
with RemoteApp
RD Client
System Center
and App-V
Remote Desktop Services and VDI
Architecture

10. Key Challenges
Performance:
Login times and general application performance should be consistent
(they only notice when it’s not good!) Network bandwidth and latency
User Experience (UK):
Multiple devices, multiple locations, one experience.
Application Compatibility:
Application X interferes with application Y, application Z only works with
legacy OS.
User Density:
The number of users per virtual machine or physical server, greater
Systems and User Management:
Simplified management tools for administrators.
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11. Fair Share
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Helps ensure high
performance across
user virtual machines
and sessions
Apply to both sessions and virtual machines
Dynamically distributes
resources (bandwidth,
CPU, and I/O)
I/O

12. User Profile Disk
Enable personalization
on pooled virtual
machines or sessions
Store user data and
settings on a separate
virtual hard disk
Simplify deployment of
lower-cost VDIs (pooled
virtual machines and
sessions)
VDI Session
Host

13. Personalization with User Profile Disk
User Profile Disk with
pooled virtual machine
collections
User Profile Disk with
remote desktop
session host collections
What should I deploy?
User Profile Disk
With every virtual machine pool
and remote desktop session host
collection
User environment virtualization
To apply roaming settings across
collections
Folder Redirection
To apply roaming user data across
collections
To centralize user data backup
Benefits
Available with pooled virtual machine
collections and remote desktop session
host collections
Stores all user settings and data
Contains roaming user profile, Folder
Redirection cache, and user
environment virtualization
Roams with user within collection
Appears as a local disk and improves
application compatibility

14. The Rich User Experience
Dynamically detect
network conditions
and tune
experience
RemoteFX for
WAN
Enable access to
locally attached
devices in remote
desktops
USB
redirection
Support multitouch,
new Windows
Experience, and Start
menu/screen
integration
Seamless
experience
GPU
support
Support both
physical and
software GPUs

15. RemoteFX Over LAN or WAN
Hardware and software
GPUs
Rich multimedia
USB redirection
Multitouch
WAN acceleration
Single sign-on
Corporate
LAN
RemoteFX delivers a consistently rich
user experience to users over LAN or WAN
(regardless of deployment model)
Internet or
WAN

16. GPU Choices
• CPU-Emulated DirectX 11 software GPU provides 3D capabilities to
sessions and VMs at high scale
– Optimized for knowledge worker workloads, such as Office, Web Browsing
– Highest scale for Session Host and VDI
• RemoteFX vGPU provides a virtualized hardware-accelerated DirectX 11
GPU for VDI, optimized for
– Best performance for 3D graphics-intensive applications
– Best experience with full shading, animations and transitions
– Best application compatibility, running as a console session in VM

17. What’s new for RDS in Server 2012 R2?
Dynamically
Add/Remove
monitors
Improved
RemoteApp
behavior
Quick
Reconnect
DX11.1 support
and improved
Codec
performance

18. Management (Group Policy)

19. Management (Server Manager)

20. Management (Server Manager)

21. Monitoring (System Center!)

22. Remote Desktop Services
Education
Course 20415B: Implementing a Desktop Infrastructure
http://www.microsoft.com/learning/en-us/course.aspx?id=20415b
Course 20416B: Implementing Desktop Application Environnements
https://www.microsoft.com/learning/en-us/course.aspx?ID=20416B
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23. Remote Desktop Services
Summary
Don’t focus on products or vendors! Focus on users, performance,
monitoring and training for staff! Make sure the solution works well every
year and doesn’t degrade over time.
Links
Remote Desktop Service Diagnostic Tool
http://www.microsoft.com/en-us/download/details.aspx?id=40890
Remote Desktop Service Tech Center
http://technet.microsoft.com/en-us/windowsserver/ee236407
GPU Requirements for Remote FX
http://blogs.msdn.com/b/rds/archive/2013/11/05/gpu-requirements-for-remotefx-on-
windows-server-2012-r2.aspx
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24. Thanks for listening
Thank you!
@virtualfat
ronnie@ri-tech.co.uk