SlideShare a Scribd company logo
Darren Bibby, VP Channels and Alliances Research, IDC 
Seth Varty, Sr. Business Planner, Microsoft Azure, Microsoft 
Alex Brown, CEO and Founder, 10th Magnitude
Successful Cloud Partners 2.0 
Darren Bibby 
VP, Channels and Alliances Research 
IDC
IDC Study: Successful Cloud Partners 2.0 
 Follow-up to 2013 report 
 Survey of over 700 solution providers 
worldwide 
 In-depth interviews with 20 leading Cloud 
partners 
4 
mspartner.microsoft.com › Home › Solutions
IDC Study: Successful Cloud Partners 2.0 
Contents: 
 IDC Cloud Market Overview 
 Cloud Partners Continue to Outperform 
 Planning For Your Cloud Business 
 Your Cloud Business Strategy 
 Your Cloud Sales Strategy 
 Your Cloud Marketing Strategy 
 Your Cloud Managed Services Strategy 
 Your Cloud Intellectual Property Strategy 
mspartner.microsoft.com › Home › Solutions
The Cloud Market is Growing Fast 
 Public IT cloud services spending reached $47.4 
billion in 2013 and will reach over $107 billion in 2017, 
five times the growth of the IT industry as a whole. 
 At 57.9%, SaaS will remain the largest public IT cloud 
service category through 2017. 
 Emerging markets will grow 1.8X faster than 
developed markets. By 2017, emerging markets will 
account for 21.3% of the public cloud opportunity. 
6
Cloud Partners Continue To Outperform 
 Cloud-oriented partners continue to outperform their peers. 
 Performance related to cloud – but also that that top performing solution 
providers have been taking on cloud in their businesses earlier, and 
adopting it faster, than their peers 
 Successful partners see critical trends first. 
7
Cloud Partners Continue To Outperform 
 Cloud-oriented partners continue to outperform their peers. 
 Performance related to cloud – but also that that top performing solution 
providers have been taking on cloud in their businesses earlier, and 
adopting it faster, than their peers 
 Successful partners see critical trends first. 
8
Planning for Your Cloud Business 
 Endure short term pain for long term gain 
 Importance of Recurring Revenue 
 Don’t wait to adopt cloud 
9
Cloud Changes 
The Selling Relationship 
Stock Sell Use
Combined vs. Separate Sales Teams 
Separate Cloud Group Integrated Group 
Integrated Sales 
Traditional Sales 
Cloud Sales 
Internal Focus – Eliminate Conflict External Focus – Offer Choice 
11
Integrated or Separate Company 
Structures 
12
Sales Compensation 
13
Cloud Sales Strategy 
 Land and Expand 
 Profile of the New Salesperson 
 Learn to Speak to LoB 
 You may not have to change everything 
 Reduce Cost of Sale 
 Take Your Customer to the Cloud in Steps 
 Take FUD Offline 
14
Your Cloud Managed Services Strategy 
 Increase gross margin through managed 
services 
 Create efficiencies in your managed services 
 Retainer hours, Ongoing agreements 
 Be your customers’ CIO or IT department 
15
How to Transact with Azure: 
You and Your Customers 
Microsoft has a few different options for Partners and Customers to 
purchase Azure and use it for their own needs or in support of their 
customer’s 
• www.Azure.com: Pay as You Go or make a monthly/annual commitment 
• Enterprise Agreement: Make an upfront purchase or pay quarterly as you go. 
Once you’re set up with access to Azure, there are a few scenarios that 
come to life: 
1. Build and manage applications for your customers 
2. Help customers manage their own Azure environment(s) 
3. Support a customer’s migration of Enterprise environments into the cloud
How to Transact with Azure: 
Own your own EA 
Scenario: Customer needs a small LOB app built, and wants 10th 
Magnitude to keep it running for them. 
My Response: I’ll have the app built for you in a month, and then will 
charge you every month to keep it running. 
To do this I need: 
$30 
$20 
$10 
$0 
1 person 1 month 
Month 1 Month 2 Month 3 Month 4 Month 5 
Thousands 
Support 
Azure MSP 
Development
How to Transact with Azure: 
Customer Pay as they Go 
Scenario: Customer wants to migrate their Dev/Test environment to 
Azure to see how it goes. They aren’t sure if they’ll leave it there. 
My Response: No problem, it’ll take us a few days to get the 
environment moved. Purchase Azure on your credit card for the 
moment, so there is no need to make a commitment. We’ll provide on-going 
operations support so your team remains focused on development 
To do this I need: 
$10 
$5 
$0 
1 person 1 week 
Month 1 Month 2 Month 3 Month 4 Month 5 
Thousands 
Operations Support 
Development
How to Transact with Azure: 
Influence Customer to have their own EA 
Scenario: Customer wants to migrate and run their datacenter in Azure. 
My Response: Let’s select and migrate your workloads over time so you 
can build the processes needed to run in the cloud. We’ll size the EA 
you’ll need to have in place to support this and provide maintenance for 
each server 
To do this I need: 
$60 
$40 
$20 
$0 
3 engineers 5 months 
Month 1 Month 2 Month 3 Month 4 Month 5 
Thousands 
Server Maintenance 
Migration
Monetizing Microsoft Azure
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Monetizing Microsoft Azure

  • 1. Darren Bibby, VP Channels and Alliances Research, IDC Seth Varty, Sr. Business Planner, Microsoft Azure, Microsoft Alex Brown, CEO and Founder, 10th Magnitude
  • 2.
  • 3. Successful Cloud Partners 2.0 Darren Bibby VP, Channels and Alliances Research IDC
  • 4. IDC Study: Successful Cloud Partners 2.0  Follow-up to 2013 report  Survey of over 700 solution providers worldwide  In-depth interviews with 20 leading Cloud partners 4 mspartner.microsoft.com › Home › Solutions
  • 5. IDC Study: Successful Cloud Partners 2.0 Contents:  IDC Cloud Market Overview  Cloud Partners Continue to Outperform  Planning For Your Cloud Business  Your Cloud Business Strategy  Your Cloud Sales Strategy  Your Cloud Marketing Strategy  Your Cloud Managed Services Strategy  Your Cloud Intellectual Property Strategy mspartner.microsoft.com › Home › Solutions
  • 6. The Cloud Market is Growing Fast  Public IT cloud services spending reached $47.4 billion in 2013 and will reach over $107 billion in 2017, five times the growth of the IT industry as a whole.  At 57.9%, SaaS will remain the largest public IT cloud service category through 2017.  Emerging markets will grow 1.8X faster than developed markets. By 2017, emerging markets will account for 21.3% of the public cloud opportunity. 6
  • 7. Cloud Partners Continue To Outperform  Cloud-oriented partners continue to outperform their peers.  Performance related to cloud – but also that that top performing solution providers have been taking on cloud in their businesses earlier, and adopting it faster, than their peers  Successful partners see critical trends first. 7
  • 8. Cloud Partners Continue To Outperform  Cloud-oriented partners continue to outperform their peers.  Performance related to cloud – but also that that top performing solution providers have been taking on cloud in their businesses earlier, and adopting it faster, than their peers  Successful partners see critical trends first. 8
  • 9. Planning for Your Cloud Business  Endure short term pain for long term gain  Importance of Recurring Revenue  Don’t wait to adopt cloud 9
  • 10. Cloud Changes The Selling Relationship Stock Sell Use
  • 11. Combined vs. Separate Sales Teams Separate Cloud Group Integrated Group Integrated Sales Traditional Sales Cloud Sales Internal Focus – Eliminate Conflict External Focus – Offer Choice 11
  • 12. Integrated or Separate Company Structures 12
  • 14. Cloud Sales Strategy  Land and Expand  Profile of the New Salesperson  Learn to Speak to LoB  You may not have to change everything  Reduce Cost of Sale  Take Your Customer to the Cloud in Steps  Take FUD Offline 14
  • 15. Your Cloud Managed Services Strategy  Increase gross margin through managed services  Create efficiencies in your managed services  Retainer hours, Ongoing agreements  Be your customers’ CIO or IT department 15
  • 16.
  • 17. How to Transact with Azure: You and Your Customers Microsoft has a few different options for Partners and Customers to purchase Azure and use it for their own needs or in support of their customer’s • www.Azure.com: Pay as You Go or make a monthly/annual commitment • Enterprise Agreement: Make an upfront purchase or pay quarterly as you go. Once you’re set up with access to Azure, there are a few scenarios that come to life: 1. Build and manage applications for your customers 2. Help customers manage their own Azure environment(s) 3. Support a customer’s migration of Enterprise environments into the cloud
  • 18. How to Transact with Azure: Own your own EA Scenario: Customer needs a small LOB app built, and wants 10th Magnitude to keep it running for them. My Response: I’ll have the app built for you in a month, and then will charge you every month to keep it running. To do this I need: $30 $20 $10 $0 1 person 1 month Month 1 Month 2 Month 3 Month 4 Month 5 Thousands Support Azure MSP Development
  • 19. How to Transact with Azure: Customer Pay as they Go Scenario: Customer wants to migrate their Dev/Test environment to Azure to see how it goes. They aren’t sure if they’ll leave it there. My Response: No problem, it’ll take us a few days to get the environment moved. Purchase Azure on your credit card for the moment, so there is no need to make a commitment. We’ll provide on-going operations support so your team remains focused on development To do this I need: $10 $5 $0 1 person 1 week Month 1 Month 2 Month 3 Month 4 Month 5 Thousands Operations Support Development
  • 20. How to Transact with Azure: Influence Customer to have their own EA Scenario: Customer wants to migrate and run their datacenter in Azure. My Response: Let’s select and migrate your workloads over time so you can build the processes needed to run in the cloud. We’ll size the EA you’ll need to have in place to support this and provide maintenance for each server To do this I need: $60 $40 $20 $0 3 engineers 5 months Month 1 Month 2 Month 3 Month 4 Month 5 Thousands Server Maintenance Migration