- A Microsoft report found that 60% of employees are unsatisfied with current meetings, and 57% find meetings unproductive. Around 50% of meetings are for status updates or collaboration. - Common meeting problems include meetings running too long, attendees multitasking, lack of preparation, late arrivals, and difficulty scheduling. - Microsoft Teams is presented as a solution for modern meetings, allowing communication, collaboration, customization, and security across devices whether employees are home, mobile, or in an office. It supports various meeting types and works worldwide.

1. Audio Conferencing
10/1/20 – 3/31/21

2. In a commissioned report, Microsoft learned more about the challenges employees face today
STRESSES OF TODAY’S MEETINGS
60%
57%
are unsatisfied with their
current meetings
find meetings
unproductive
Other 2%
Collaboration
22%
Status
27%
Sharing
19%
Formal
12%
Customer
18%
~50%
of meetings are status or collaborative
• Longer than planned
• Attendees multi-tasking
• Attendees unprepared
• Late attendees
• Not on time
• Hard to schedule everyone
• Too many meetings
ACROSS ALL MEETING TYPES:
MULTIPLE
TOOLS NEEDED
MORE MODERN
MEETINGS NEEDED

3. Microsoft Teams
Communicate
through chat, meetings & calls
Collaborate
with deeply integrated Office 365 apps
Customize& extend
with 3rd party apps, processes, and devices
Work with confidence
enterprise level security, compliance,
and manageability

4. Meetings for everyone
Consistent experience while at home,
on the go, at your desk and in-room
Supports all types of spontaneous,
scheduled and formal connections:
1:1, team to large groups.
Choices for internal, external and
broad communication
Meetings just work - Great
audio/video and sharing over Wi-Fi
and cellular networks.
Worldwide infrastructure and
global peering points for optimized
traffic
Built on the same security,
compliance and manageability of
Office 365
Meet anywhere Meet with confidence
Ongoing, contextual collaboration
keeps people connected and gets work
done faster
Bring your meeting to life with video.
Easy sharing with content at your
fingertips.
Leverage AI for meeting assistance
before, during, and after connections
Meet with intelligence

5. Enable dial-in Audio
Conferencing, available in
100+ countries
Commercially available in 100+ countries
Dial-in numbers for 110+ countries and 400+ cities
Dial-out support to 190+ countries
Interactive Voice Response (IVR) in 44 languages
and dialects
For current list of available dial-in and dial-out
countries, please visit our countries list

6. Teams and SFB Services
!In order to use Skype for Business Phone System, Audio Conferencing, and Calling Plans, a customer must have already purchased and deployed Skype for Business Plan 2.
2Audio Conferencing will be available for $0 from 10/1/20 – 3/31/21. Post promotion, Audio Conferencing has different price points in different channels. Please refer to specific channel pricing.
3Toll-free and International Dial-out conferencing capabilities may incur additional per minute Communications Credits charges. Customers can disable this feature to avoid additional billing.
Phone System Audio Conferencing Calling Plan
Availability
Stand Alone Purchases1 $8 $02 $12 Domestic
$24 International
Included in Office 365 E5 ● ●
Features
End-user call handling: (answer, hold, transfer, sim ring) ●
Setup and use call designation ●
Team Calling ●
Use IP Desk Phone ●
Set and enforce calling policies ●
Enable Emergency calling for users ●
Skype for Business Plus CAL ●
Dial-in for Skype Meetings ●
Meeting Dial-out to phone numbers3 ●
Toll Free Dial-in Conferencing3 ●
Emergency Calling ●
Phone number assignment ●
Inbound calling ●
Outbound calling (Domestic/int’l) ●

7. Teams Audio Conferencing
Included Services vs. Services that Incur Communications Credits: Per User Location
Audio Conferencing capabilities (e.g. domestic dial-out) are determined based on the location where the meeting
organizer is assigned, regardless of the tenant enrollment location. If a US-based company assigns a user in France, the
meeting organizer in France will be able to use Domestic Dial-Out capabilities to other users in France.
Communications Credits rates that are charged per minute are based on the billing address of the contract enrollment
and not the physical location of the meeting organizer.
Audio Conferencing Billing and Provisioning Scenario
Contoso Inc., a US-based company has users in both the US and France. The billing address for the
enrollment is in the US. Audio Conferencing users are assigned in the US and France. They have a
Communications Credits account in place.
Enrollment: US
Billing Address: US
Users: US and France
United States
France
User Location Audio Conf Capabilities Communications Credits
Users assigned in the United States will be able to use Domestic Dial-
out capabilities to US based numbers. International Dial-out rates
would apply when calling users in France or any other location.
Users assigned in the France will be able to use Domestic Dial-out
capabilities to France based numbers. International Dial-out rates
would apply when calling users in the United States or any other
location.
Since the billing address associated with the enrollment is based in
the US, any per minute usage charges will be subject to US rates,
regardless of whether the meeting organizer is assigned in the US,
France, or any other location