1. Michael C. Rimkus
OBJECTIVE
To obtain a position that would utilize my prior work experiences, as well as my education.
SKILLS
 Proficient in the Microsoft Office Suite: Word, Excel, Access and PowerPoint.
 Rated as Exceeds Expectations for allmy performance reviews at United States Steel
Corp.
 Experience using Six Sigma and Lean Six Sigma.
 Currently studying for the CCNA exam.
 Knowledgeable in Windows Server,IIS, Active Directory,Minitab, Oracle E-Business
Suite, Data Networking,Citrix, HP PPM,IMS, JCL, Solarwinds, What’s Up Gold,
Active Directory,CISCO UCCM,CISCO Unity, HP Service Manager, Visual Basic,
JAVA,SQL, HTML5, CSS, TWS, Everbridge, WebSphere,Tidal Scheduler, VMWare
Tools, and Linux.
 Capable to work fast and efficiently.
 Cisco Cyber Ops Scholarship recipient.
 Strong leadership, written, communication skills.
 Able to work well independently, and with others as part of a team.
 Always ready and willing to learn new technologies, processes and procedures.
EMPLOYMENT EXPERIENCES
United States Steel Corporation
Alternate PlatformSupport (Middleware) - Systems Analyst II December 2015 – Present
 Solarwinds Network Performance Monitor Systems Administrator.
 Foglight Application Performance Monitor Systems Administrator.
 WebSphere Systems Administrator.
 Tidal Scheduler Batch Reporting Systems Administrator.
 Follows ITIL standards.
 Install and deploy newthird party applications.
 Aids in disaster recovery testing ofcritical systems on a semi-annual basis.
 Identify and install critical upgrades, fixes, and patches.
 Configure applications to customer specifications.
 Work with developers to build and configure JVM’s based on their requirements.
 Analyze potential risks prior to the implementation of any system changes.
 On call 24x7 to handle issues as they arise.
 Enter timely Change Controls for system maintenance.
 Ensures system availability of core applications.
 Verifies that all systems are up to current security standards.
 OCM/Integration team member for the Office 365 migration project.
 Exceed or meet goals and objectives handed down from management each year.
 Coordinate with vendor technical support to resolve issues.
 Work on small to large collaborative projects with multiple teams across the
organization.
 Create and maintain documentation for system installations, changes and upgrades.
 Work across multiple alternate platforms to meet the company’s goals and objectives.
Network OperationsCenter - OperationsAnalyst I May 2013 – December 2015
 Solarwinds Network Performance Monitor Administrator.

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 Everbridge Emergency Call System Administrator.
 Served as a backup to my team manager.
 Completed Carnegie Way 101 and 201 training (Lean Six Sigma).
 Coordinated and created a Carnegie Way Charter for shifting work my team with
eleven teams using the Lean Six Sigma Tools learned from Carnegie Way.
 The charter moved over 20 functions and processes to my team, which helped those
teams who shifted work over gain more time to focus on other value added work.
 The Charter moved over 1,500 newrequests for work the NOC in roughly seven
months.
 Assisted in implementing Solarwinds software to replace What’s Up Gold network
monitoring software.
 Trained other team members on newly documented procedures.
 Performed laptop provisioning as requested.
 Configured desk phones, voicemail, and conference bridges for internal users.
 Created a Business Continuity Plan my team that is tested every 60 day.
 Performed basic Spam filtering.
 Facilitated the weekly Infrastructure Change Control Meeting.
 Member ofthe Infrastructure Change Advisory Board.
 Reviewed and approved Infrastructure Change Controls.
 Assisted in the creation documentation for work that is being passed over my team.
 Maintained my team’s procedural knowledgebase documentation.
 Contributed in the creation, implementation, and training for the Tier III
Infrastructure Change Control SOP.
 Aided in redesigning and training of the updated Management Notification process to
report high impact issues across the company.
 Designed a series ofManagement Notification training videos to help train users
across the company.
 Built reports for upper management on a weekly basis to inform them of past, current,
and upcoming IT Infrastructure Support activities.
 Coordinated the redesign of the monthly Infrastructure SLA Balanced Scorecard to track
ticketing metrics for upper management.
 Created over sixty knowledgebase documents to aid my team.
 Calculated weekly and monthly call statistics for my team.
 Assisted systems personnel with software patches to the IBM mainframe systems
 Used JCL and IMS on a daily basis to help troubleshoot failed mainframe jobs.
 Experience using HP Service Manager.
 Work on small to large collaborative projects with multiple teams across the
organization.
 Assisted in the creation of my team's mission statement.
 Exceeded or meet goals and objectives handed down from management each year.
 Monitored all networks, mainframe systems, and applications across the company.
 Responsible for interacting with outside vendors, and perform the first level
troubleshooting for wide area network issues.
EDUCATION
Robert Morris University 2010-2013
M.S., Information Security and Assurance Fall 2013
Overall GPA: 3.84/4.0 Major GPA: 3.92
B.A., Social Sciences, Social Studies Education Certification (CumLaude) May 2012
Overall GPA: 3.67/4.0 Major GPA: 3.80

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Gannon University 1999-2004
B.A., Political Science
HONORS
Graduated Cum Laude Robert Morris University 2012
Robert Morris Dean’s List Fall 2010, Spring 2011, Fall 2011 & Spring 2012
National Society of Leadership Spring 2012
Robert Morris Dean’s Scholar Spring 2012
Kappa Delta Pi Spring 2012
CERTIFICATIONS
Network + December 2013
Pennsylvania State Department of Education June 2012
Social Studies (7-12)
REFERENCES
 Available upon request.