1. Shekhar S. Kadam | Mobile No: 8652080903 | Email: meshekhar123@gmail.com
Shekhar S. Kadam
313, Ekvira Complex, Talavali Gaon,
Near Reliance Guest House, Ghansoli (W), Navimumbai-400701.
Mobile No: 8652080903 |Email: meshekhar123@gmail.com
Sr. SAP Application Support (Shift Leader)
 Versatile and highly accomplished professional offering over 5+ years of cumulative experience as a Software
Engineer handling large projects and possessing key skills in the areas of Software Implementation, database
Management, project management, Customer Service Support and Desktop Engineer.
 Proficient in identifying issues and implementing plans to resolve those and enhance the work efficiency.
 Possessing excellent troubleshooting skills for Database, Applications and Desktop level.
 Proven track record of independently handling large scale and high end projects with value of more than a
million dollars.
 Having exceptional problem-solving skills leading to effective operational excellence.
 An excellent communicator fluent in English with ability to work in fast paced and time sensitive environments.
Proven ability to interact effectively with people of diverse nationalities and comfortable working in a multi-
cultural setting.
Core Competencies
▪ SAPCPS(Redwood System)Job Scheduler ▪ESM Console▪ProjectManagement▪ ProcessImprovements ▪Hardware
and software Troubleshooting and Repairs ▪ Knowledge of Banking Domain ▪ Knowledge of DBMS ▪ Knowledge of
OOPs concept ▪ Worked on TOAD and AUTOSYS ▪ Worked on SQL and ORACLE ▪ Worked with Active Directory,
Remote Desktop, Network shares and permissions, Back up.
Key Achievements
 Effective in working with diverse work force. Initiative, Planning & organizing, Teamwork & Co-operative, self-
motivated
 Been the Best performer of the year in team at TATA Consultancy Services for efficient work and customer
satisfaction.
 Became a TRAINER and the SHIFT LEADER by expressing my expertise knowledge in just 2 years at TATA
Consultancy Services Ltd.
 Performed various ProcessImprovementprojects which helped to reduce unnecessary workload and benefitted
Client’s business
 Handling a team of 12 members at TATA Consultancy Services Ltd.
 Migrated around 300 workstations and 50 laptops to Windows XP Professional which are used in company
project purpose which is sprayed all over India & abroad at HCL Ltd.
 Handled a Client site and troubleshoot Desktop level issues of more than hundred people on self for 6 months at
HCL Ltd.
 Supported two Periodic Releases of FLEXCUBE - a Core Banking Product at Wipro Technologies Ltd.

2. Shekhar S. Kadam | Mobile No: 8652080903 | Email: meshekhar123@gmail.com
Career Progression
TATA Consultancy Services, Mumbai
SAP Application Support (3.3 yrs) Oct 2012 – Till Date
Project Name – DOW Chemicals Ltd. Oct 2012 – Till Date
 Leading various periodic activities with ownership
 Trained New joined colleagues and helped them to cope up with the process
 Handling Team Escalations and providing efficient resolution.
 Being a Shift Leader, handling team of 12 members.
 Motivating Reliability and innovative ideas which can help to improve the process as well as benefit the project.
 Maintaining and updating work log and spreadsheets
 Undertaking IPL( mainframebased Initial Program Load) responsibility every month (Production / Development
environments)
 Working on Client Requests and providing efficient resolutions within SLA.
 Maintaining various Reports and presenting to client as and when required.
 Knowledge sharing and handling Escalation matrix.
 Handling SAP Job Scheduling on Central Process scheduling (CPS)
 Working on BI/BW Jobs as well as Datastage (SDN) Batch Job Failures from PJD (CPS)
 Raising Events/ Clearing Pending Jobs and Events
 Handling activities of Scheduling, Modifying, Triggering, Hold/release, etc. on various SAP jobs
 Monitoring ESM Console.
 Providing training to existing as well as new colleagues.
 Completion of assigned work within stipulated project deadlines.
 Worked on Ticketing Tools like ISM and HPSM.
 Coordinating with colleagues, various internal teams and Clients for successful completion of assigned work;
identifying discrepancies and accordingly implementing requisite measures.
 Promptly responding to emergencies or urgent issues as and when needed.
 Monitoring Current Events/ Future Events
 Level 1 Mainframe Support.
 Understanding and providing resolution as per Operator Instructions
 Handling Transport related queries and resolving them by coordinating with Transport teams.
WIPRO TECHNOLOGIES, Mumbai
Techno-Functional Business Analyst (1.3yrs) Feb 2011 – April 2012
Project Name – CITI Bank Flexcube Rollout Feb 2011 – April 2012
 Projects Coordination.
 ORACLE Database Support.
 Completion of assigned work within stipulated project deadlines.
 Responsible for FMS Compilation and verification of logs.
 UNIX Support.
 EnhancementImplementationsand handling variousITimplementation projects,releases& deliveries supporting
the modern-day banking systems - Flexcube 412 Upgrade.
 PW module Implementation
 Periodic Releases for Enhancement.
 Maintenance, Implementation, Branch Support.
 Coordinating with colleagues, various internal teams and Clients for successful completion of assigned work;
identifying discrepancies and accordingly implementing requisite measures.
 Successfully coordinating professional teams to cover various areas of responsibility.
 Promptly responding to emergencies or urgent issues as and when needed.

3. Shekhar S. Kadam | Mobile No: 8652080903 | Email: meshekhar123@gmail.com
HCL INFOSYSTEM LTD, Mumbai
Customer Support Engineer (1 year) Mar 2010 – Jan 2011
Project Name – SUN Pharmaceuticals ltd. Mar 2010 – Jan 2011
 Assembling the new computer, Installation of software.
 Installation and configuration of various software packages.
 Hardware Troubleshooting.
 Providing remote support to all locations in India.
 Solving the Application related issues by coordinating with concern person.
 Installation and Configuration of Lotus Domino 6.5.* and 7.0
 Creating user accounts, groups, managing profiles, shares & assigning Security policies & rights to Users &
groups.
 Administration & maintenance of Symantec Antivirus.
 Installation & configuration of Winbee Thin client at Client site.
 Working with the team in carrying out installation, upgrades, patch management.
 Day-to-day administration of server activity & performance.
 Installation of data card.
 Handling Video Conferencing on Poly Com View station in all the location of the organization around the World
through IP & ISDN line.
 Migrated around 300 workstations and 50 laptops to Windows XP Professional which are used in company
project purpose which is sprayed all over India & abroad.
Professional Trainings and Courses
 GNIIT From Andheri, Mumbai, India
 Oracle9i Fundamentals from NIIT
 Weekly internal project tracings in WIPRO TECHNOLOGIES.
 Project Trainings at TATA Consultancy Services.
Educational Details
SAP BASIS professional training (ERP Institute) Nov 2014 - Feb 2015
Mumbai, India
Master of Computer Application (MCA) June 2011– Jan 2014
Sikkim Manipal University, Mumbai, India
Grade – B (60% +)
Bachelor of Commerce (B.Com) July 2006 – Jun 2009
S.R.S.S. College, Mumbai, India
Grade – IInd
Class (53%)
Higher Secondary Certificate (HSC) July 2004 - June 2006
Maharashtra state Board, Pune, India
Grade - Ist
Class (61%)
Secondary school Certificate (SSC) July 1994 - June 2004
Maharashtra State Board, Pune, India.
Grade - Ist
Class (64%)

4. Shekhar S. Kadam | Mobile No: 8652080903 | Email: meshekhar123@gmail.com
Personal Details
Date of Birth : 20th
February, 1989
Nationality : Indian
Marital Status : Single
Driving License : Indian Driver’s License (Maharashtra)
Languages : English, Marathi, Hindi
Passport No : H3918576
Interests and Hobbies : Music, Cricket and Carom.
References available upon request