The document provides a resume for Woniala Nicholas outlining his expertise and experience as a systems administrator with over 3 years of experience managing server infrastructures across multiple platforms. It details his skills and qualifications, including education and certifications, and provides examples of his work experience and contributions optimizing IT systems and networks for various organizations. Contact information is also provided for references.

1. WONIALA NICHOLAS
CRESTANKS LIMITED
P.O.BOX 11381 KAMPALA- UGANDA
Home: +256-773494685, +256-706056997 | wonialanicholas@yahoo.com
EXPERTISE - SYSTEMS ADMINISTRATION.
Proven success in systems optimization and strategic IT solutions.
 Accomplished systems administrator with 3 years of experience managing server
infrastructures and data-center operations across multiple platforms (Unix, Linux,
Windows).
 I am in position to effectively plan, install, configure and optimize the IT infrastructure
to consistently achieve high availability and performance.
 Proven ability to create and deliver solutions tied to business growth, organizational
development and systems or network optimization.
 Skilled problem identifier and troubleshooter and comfortable managing of systems,
projects and teams in a range of IT environments.
COMPETENCE SKILLS:
Today’s operational environment does not favor organizations that employ staff with
yesterday’s skills. The following skills and competences have always enabled me to
excel in my responsibilities;
 LAN/WAN/NOC Administration.
 Project Management.
 Workflow Planning.
 Productivity Improvement.
 Technical Support.
 Systems Installation,
Configuration & Upgrading.
 Security Solutions.
 Database Design &
Management.
 NOS Patches &
Updates.

2. Professional Experience
1. Systems and network administrator (Trainee) — MR COMPUTERS 2010.
2. Database administrator – Crystal business solutions Mbale 2011-2013.
3. Systems and network administrator – Mbale senior secondary school
2013-2015.
While I was in the position of systems administrator following initial
consulting role, I performed the following responsibilities effectively;
 Provided Windows/Unix/Linux administration, network operating
center (NOC) administration, LAN/WAN/VPN administration,
VMware administration, and intrusion detection and prevention
(IDP) monitoring.
 Also managed FTP servers, AD/DNS, wireless access points and
load balancers.
 Designed and implemented highly available (HA) and disaster
recovery (DR) solutions for clients and employer.
Key Contributions:
 Evaluated and reconfigured the organization’s Unix/Linux/Oracle
setup, including reallocating SAN disk space to engineer a
robust, scalable solution.
 Improved system security through setup and ongoing
maintenance of NetScreen-Security Manager.
 Delivered a cohesive solution managing Juniper firewalls and
containing all IDP software.
 Researched, recommended and implemented network
enhancements that improved system reliability and performance.
 Trained employees across multiple departments on network
operations including log-in procedures, network management
software, permissions, printing issues, security and use of
software.
4. Information Technology Assistant – Crestanks limited Kampala.
At Crestanks limited, I do Consultation with client companies to provide
Web-based and network solutions along with strategic planning and

3. project leadership over systems migration, configuration, administration,
upgrades and troubleshooting initiatives.
Key Contributions:
 Directing the implementation and performance tuning of Windows 2007
Server environment for client’s global operation thus delivering a major
improvement over old VPN system that has catapulted productivity of
remote sales force.
 Resolving a history of problematic network failure by troubleshooting
LAN/WAN connections between multiple stores for a regional retail
chain.
 Driving a 25% decrease in Web site downtime by migrating RaQ4
server sites and online stores to Linux server thus correcting server
configuration problems, writing scripts to ensure smooth server/reboot
functioning, and assisting with a variety of Linux-based inquiries and
concerns.
 Replacing major manufacturer’s vulnerable network with robust security
through joint architecture of firewall and DHCP.
 Stabilizing, expanding and protecting client network and PC
environment. Building new file servers to maximize Web hosting,
terminal server, file/print sharing and domain control performance.
 Providing technical support and advice to other information systems
team members and other technology users
Education & Training
Islamic university in Uganda
Bachelor of Information Technology – 2008-2011.
Cisco Certified Network Associate – 2008.
Nakirungu Senior Secondary School
Uganda Advanced Certificate of Education 2006-2007

4. REFEREES:
1. Mr. Nangoli Gerald Managing Director Jero Consult International
Limited – Kampala. 0782307281.
2. MR. Kasola Andrew 0776-011129
3. Mrs. Wodumaga Barbra c/o Bulambuli District Local Government.
0773298174.