Caitlin Jones Houser is seeking a position that allows her to be an asset to a client-oriented company. She has over seven years of experience in guest services and sales. She is known for achieving a high standard of quality in customer experience. Her most recent role was as a Bar Lead at a high-volume winery restaurant, where she handled tasks like bussing, payments, training staff, and assisting guests. She is a quick learner with strong communication skills who thrives in challenging situations.

1. PROFESSIONAL PROFILE
QUALIFICATIONS
RELEVANT EXPERIENCE
EXPERIENCE
CAITLIN JONES HOUSER
31996 Camino Marea, Temecula , Ca 92592 | C: (951)760-0651 | Caitlin7508@gmail.com
As a creative young professional, my desire is to become an asset to a reputable, client orientated
company. With more than seven years of guest service experience and an energetic approach in
sales, I have effectively accomplished outstanding client relationships and loyalty. Working at a
high volume has maintained the perfect blend of consistent performance and flexibility. I desire and
commit to become an ambitious and versatile addition.
Client Focused Relations,
including resolving complaints
Quick and Efficient Learner
Sales
Marketing
Patience and Composure During
Challenging/High Intensity
Situations
Ability to Communicate
Comfortably with anyone
Physically fit
Financial Records and Processing
Creative Problem Solving
Training and Development
Computer Proficient
Recognized by both guests and company owners for achieving a high standard
in the quality of the experience.
09/2007 to 04/2008 Billing Account Representative
Qwest Diagnostics - Coeur D Alene, Id
Detailed review of accounts, services purchased, and upcoming products,
programs or services to upsell. Scheduled installers, processed payments,
trained new employees, met sales goals.
09/2008 to 02/2010 Personal Assistant, High Profile Convention Check-ins, Banquet Server
Kimco Staffing Company - Palm Desert, CA
Personally requested for Personal, Business and Corporate Events.
09/2012 to 01/2015 Bar Lead
Crush and Brew - Temecula, CA
Winery owned restaurant that ran at a high volume. Operated bussing, expo,
phones, payments, product merchandising. Updating artwork of chalkboards.
Continual training of industry, products, and procedures.
Additional Duties when Floor Supervisor; Open/Closing of multiple tills. Daily
preparation and filing of paperwork. Bank/store runs. Counting and dividing of
tips. Placement and Receiving of orders. Lock safes, email owners daily report
of sales. Support co-workers in any needed areas. Touch basis and assist guests
in any additional manner. Genuinely care for each individual I work next to, for
and serve.