1. ANAND KAMAL TEJAKONETI
(MR.)
SALES, MARKETING, OPERATIONS, BUSINESS, CONTACT CENTRE,
RETAIL
1, Cree Street, Glengarry, Invercargill, New Zealand. | +64211841067 | teja40@gmail.Com
CAREER PROFILE
An ambitious, highly motivated and energetic Sales & Customer Service, Retail Executive with excellent marketing and business development
skills. The experience of managing sales and merchandising for established retail outlets, franchises and international brands. A result
orientated professional with a proven ability to get results, generate revenue, improve service as well as reduce costs. I am always
immaculately dressed, well-spoken and very polite when meeting customers. Currently, Looking for a suitable Customer Service role with an
exciting and forward thinking company that offers room for future promotion. Full Driving License & Own Car
KEYSKILLS&CORECOMPETENCIES
CUSTOMER SERVICE:-
Ableto adapt tone, language and stylefor different customers and situations. Holding valid heavy vehicle license
Health & Safety Pass from New Zealand Food & Grocery Council .
Meeting customer expectations inareas suchas timeliness, quality andconsistency. Building customer relationships and loyalty.
Projecting aprofessional image face-to-face, onthe phone and viae-mail. Able tosay 'no' constructively, and give'bad'
news inatactful way.
Knowledge ofphrases andkeywordsthat cangenerate acustomers’ confidence. Able to control aconversation and quickly
obtain relevant information.
The experience of leading teams.
Ability toremain calmwhendealing withemotional, difficult ordistressed people
PERSONAL QUALITIES:-
Well presented, polite, tactful and friendly. .

2. Ableto handle aggressive behavior and take control of difficult situations. Havinganatural flair for talking to people.
Ability tobuildrapport effectively andidentify solutions tocustomers needs. Ableto handle unreasonable expectations.
AREAS OF EXPERTISE
Sales&Marketing
Retail/ Showroom WorkOperations&CustomerServiceNightAuditing Work
GuestRelations,HospitalityClientRelations
Revenue GenerationContactCentreSkillsOffice Administration
DirectSales/ChannelSales
HOBBIES &INTEREST
Playing bass guitar, Travelling, DJ, Cooking & listening to music.
WORKRELATEDSKILLS
Able to adapt tone, language and style for different customers and situations. Creating a good firstimpression.
Handling and recording cashpayments from customers.
Meeting customer expectations in areas such as timeliness, quality and consistency. Building customer relationships and loyalty.
Projecting a professional image face-to-face, on the phone and viae-mail. Able to say 'no' constructively, and give'bad' news inatactful
way.
Knowledge of phrases and keywords that can generate acustomers’ confidence. Ableto control aconversation and quickly obtain relevant
information.
Ability toremain calmwhendealing withemotional, difficult ordistressed people.
REFERENCE CHECK
Zabid Rafiq
Taxi operater /Shareholder,
Bluestar Taxis,
Invercargill,
0210482835

3. Roy
Dominos Manager
Invercargill.
0221935640
ACADEMIA
2016 NZQALevel8:PostGraduateDiplomainBusinessEnterprise
SouthernInstitute ofTechnology, Invercargill, NewZealand
2013 BachelorofCommerce
SriKrishnadevarayaUniversity,India
WORK EXPERIENCE
August 2016-
Tillpresent
Dispatcher,Taxi Driver
BluestarTaxis,Invercargill,NewZealand
Nov 2014-
August 2016
Office Admin,Dispatcher,Taxi Driver
Invercargill Taxis,New Zealand
Apr 2016-
june2016
CasualMerchandiser
Goodman Fielder,Invercargill, New Zealand
Dec 2015 -
May2016
SupportWorker & Farm Driver
Brook Farming, Wyndam, NewZealand
Dec 2015 -
May2016

4. PressingWork – SharingShed
APJM Taylor Farm, TaylorSharing, Wyndam, New Zealand
Jul 2015 -
Feb2016
TeamMember-CustomerService
Dominos Pizza,Invercargill, NewZealand
Prepare andcook delicious pizzas
Take orders via phone and over the counter from customers Provide agreat customer experience
to all ofour valued customers
Support yourteam to keep the store clean and tidy and well stocked
Dec 2014-
Mar2015
CasualWorker-CustomerService
MevlanaKebabs,Invercargill, NewZealand
Servefood, beverages, ordesserts tocustomers insuchsettings astake- out counters of restaurants or
lunchrooms, business or industrial establishments, hotel rooms, and cars.
Jan 2014 -
May2014
Executive-Sales&Marketing
GodspeedEducationServicePvt.Ltd.,India
The generation and development of qualified leads for the sales team. Coordinating with email and
mailing efforts across all sales channels. Inbound call handling in response to online enquiries and other
marketing activities.