This presentation compares two titans in the wireless service industry: Verizon & AT&T. Although the notes for this presentation are not included, this is a strong example of how to incorporate pictures into a slideshow in order to break up text. I worked on a team of 4 students in a Fundament Information Systems course to produce this Powerpoint presentation.
*I do not claim ownership to the images in this slideshow.
This is my presentation of VERIZON COM. INC (VZ). I also analyze AT&T (T), T-Mobile (TMUS) and Sprint (S). I predict the acquisition of T-Mobile by Sprint. In addition, I warn VZ to buy content companies like Netflix in order to fight future telecom-content players like AT&T, Google and Facebook.
This is my presentation of VERIZON COM. INC (VZ). I also analyze AT&T (T), T-Mobile (TMUS) and Sprint (S). I predict the acquisition of T-Mobile by Sprint. In addition, I warn VZ to buy content companies like Netflix in order to fight future telecom-content players like AT&T, Google and Facebook.
Pidilite Industries | Company AnalysisRohan Bharaj
This presentation gives a in-depth analysis (PESTLE, SWOT, Competition, Market, Industry) of Pidilite Industries and what strategy they should adopt for sustainable growth.
Super shampoo products and the indian mass market case studyMustahid Ali
Super shampoo products and the indian mass market case study, their evolution, marketing strategy adopted by them, their up and downs , how they became successful, their swot analysis and how they overcome to worst situation.
These slides were created by Maulshri Pathak from UIT RGPV as part of an internship done under the guidance of Prof. Sameer Mathur (www.IIMInternship.com
Analyzing interrelationships of managerial decisions/actions within and between the Verizon firm and its environment. Applies multi-disciplinary techniques to diagnose and recommend actions appropriate to specific company situations, using case method.
House of Tata: Acquiring a Global FootprintAbhigyan Singh
The 134-year-old Tata Group with 95 operating companies (31 of them publicly traded) and 230,000 employees, it is India's largest private-sector employer, its biggest taxpayer, and its greatest foreign-exchange earner.
Pidilite Industries | Company AnalysisRohan Bharaj
This presentation gives a in-depth analysis (PESTLE, SWOT, Competition, Market, Industry) of Pidilite Industries and what strategy they should adopt for sustainable growth.
Super shampoo products and the indian mass market case studyMustahid Ali
Super shampoo products and the indian mass market case study, their evolution, marketing strategy adopted by them, their up and downs , how they became successful, their swot analysis and how they overcome to worst situation.
These slides were created by Maulshri Pathak from UIT RGPV as part of an internship done under the guidance of Prof. Sameer Mathur (www.IIMInternship.com
Analyzing interrelationships of managerial decisions/actions within and between the Verizon firm and its environment. Applies multi-disciplinary techniques to diagnose and recommend actions appropriate to specific company situations, using case method.
House of Tata: Acquiring a Global FootprintAbhigyan Singh
The 134-year-old Tata Group with 95 operating companies (31 of them publicly traded) and 230,000 employees, it is India's largest private-sector employer, its biggest taxpayer, and its greatest foreign-exchange earner.
Enterprise Architecture Evolution at Verizon - May 2010Nanda Taliyakula
Contribution to the Enterprise Architecture Community.
Coproduced the webinar presented at Information Management Forum (IMF) circa May 2010 .
Content created along with Srini Kalapala and Hans Raj Nahata.
Using Bonded Internet™ to Replace and Enhance Customer MPLS NetworksMultapplied Networks
This presentation shows how Multapplied Networks's Bonded Internet™ networking software gives customers an alternative to costly MPLS networks. By bonding ADSL, Cable, T1, and 3G/4G connections with seamless failover - and layering QoS over the traffic - Bonded Internet™ is a clear alternative to MPLS networks.
The service is available globally through service providers to enhance enterprise WANs by leveraging low-cost broadband connections and creating a reliable, cost-effective corporate network that enables the adoption of Cloud-based services.
Learn how you can streamline your migration to Cisco Intelligent WAN (IWAN) with lab-tested deployment best practices from Verizon Managed Services. Profit from the real-world expertise and valuable insights of this leading WAN solutions provider.
Miss the webcast? Register to view replay here: http://cs.co/9008BPw6A
Experiences in building a Successful API Platform, Vinay Kumar, TelusAlan Quayle
Experiences in building a Successful API Platform
Vinay Kuma
Strategic Business Capabilities
TELUS Communications
Telus has one of the most successful API programs for a converged service provider in a developed market. Vinay will share their their successes and failures in building the Telus SCF. Providing insider information on where to focus to achieve success.
ARPU of VI is ₹104, ₹3 less than the previous quarter. Jio, Airtel and Vi, though, reported user bases of 441 million, 321.23 million and 255.4 million in their respective June quarter earnings numbers. High spectrum charges and liquidity has affected the firms in this industry.
The player Vodafone Idea has been struggling with its ARPU, find here the key problems Vodafone Idea is facing and strategies to overcome these problems.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
FIA officials brutally tortured innocent and snatched 200 Bitcoins of worth 4...jamalseoexpert1978
Farman Ayaz Khattak and Ehtesham Matloob are government officials in CTW Counter terrorism wing Islamabad, in Federal Investigation Agency FIA Headquarters. CTW and FIA kidnapped crypto currency owner from Islamabad and snatched 200 Bitcoins those worth of 4 billion rupees in Pakistan currency. There is not Cryptocurrency Regulations in Pakistan & CTW is official dacoit and stealing digital assets from the innocent crypto holders and making fake cases of terrorism to keep them silent.
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
2. AT&T
Largest provider
• As of January 2011, AT&T had over
95.5 million wireless customers, just
ahead of Verizon Wireless' 93.2
million customers.
3. Verizon
Global broadband & telecommunications company
• Owns and operates the second
largest mobile
telecommunications network in
the United States
• In January 2009, Verizon Wireless
acquired Alltel Wireless in a deal
valued at $28.1 billion.
4.
5. Sharing Problems
• Both AT&T and Verizon have their fair share of
problems, mostly due to external forces.
7. Verizon
SWOT
Strengths Weaknesses
• Coverage • Customer Service
• Brand Recognition • High Termination Fees
• Share of Market & Market • Variety of Phones
Position • High Overhead Cost
• Resources &Assets • U.S. Coverage only
• Convenience (# of Stores) • Corporate Culture
• Number of Employees
• $30 Unlimited Data
• Contracted Customers
8. Verizon
SWOT
Opportunities Threats
• Iphone • Economy
• Technology • Legal: Regulations
• LTE 4G and Laws
• Growing need for • Major Competition:
communication in AT&T
business
• Smaller Competition:
• Big business contracts Metro PCS (Price)
9. AT&T
SWOT
Strengths Weaknesses
• Brand Recognition • Wireless Network (dropped
• Largest Wireless Carrier calls)
(Revenue & Customers) • Largely focused around
• Variety of Products Iphone
• Contracted Customers • High Debt
• Competitive Advertising • Customer Service
• Largest Broadband Service • Losing Landline Customers
provided in U.S. • Towers
• Largest Landline Usage
10. AT&T
SWOT
Opportunities Threats
• Economy
• Large International
• Iphone no longer
Market Exclusive
• Competitors
• 4G Network • Prices need to be
• Emerging T.V. lowered
• Rapidly moving market
Service (Uverse) and need for customers
• Legal: Regulations and
Law
13. Customer Service Matters!
• National Federation of Independent Business: Customer Service
First, Pricing and Product Second
• 1/5 of Consumers: Customer Service is #1 for building trust in any
organization
• Harvard University: 80% of customers will be repeat customers if
problems are remedied quickly and to that customers satisfaction
• 86% of consumers have left companies due to bad Customer
Service experience(s)
14. Losing Customers = $$$
• Retaining or satisfying
an unhappy customer
can cost as little as $15
• Winning a new
customer can cost up to
$600
15. Verizon Customer Reviews
• Nope, Sorry. We can't do that.
Pros: I hate to admit it, but they have great coverage.
Cons: CS reps are rude, untrustworthy, and pathetic.
• Verizon isn't THAT bad, but the customer service is horrible.
Pros: service area, plans, nice phones offered at comparable prices
Cons: customer service
• Verizon has the worst customer service
Pros: None
Cons: Horrible customer service Bad information Disgraceful policies
• It Seems Their Intent is to Drive You Crazy.
Pros: service is reliable, products are durable, relatively few technical problems
Cons: customer service, customer service, billing issues, customer service, and
customer service
• Not worth the hassle.
Pros: Decent phone and internet connections.
Cons: Terrible customer service.
16. Mystery Charges?
• - Investigation from
Federal
Communications
Commission has forced
Verizon to a $25 million
settlement
• -$52 million in refunds
to approximately 15
million customers
17. The Plan
Customer Relationship Management
• Intense hiring & retraining phase
• Restructuring of billing invoices
• Customer satisfaction surveys
• Employee incentive programs
18. Advertising
A new focus
• Aggressive promotional
marketing campaign
• Letters & emails to customers-
about promos
19. Sprint
• Lost
$30,000,000,000 and
1 million customers
in 2007 and 2008.
21. Ready Now Program
• A personal, scheduled appointment for:
– Buying a new phone
– Changing plans
– Questions on billing
– Any other questions/concerns
*Undivided Attention from Sprint Representatives*
22. Customer Service Champion
Sprint Verizon and AT&T
• Recognized in 2011 as • 2011 Customer
one of J.D. Power and Service Rankings:
Associates’ Customer Verizon and AT&T
Service Champions
(only 40 companies are
are on the bottom
selected in total) half of 143
companies evaluated