Verizon launched its 4G LTE network in December 2010, covering 110 million people initially. By the end of 2011, Verizon planned to cover 185 million people with 4G LTE in 175 markets. Verizon saw 4G LTE as a new network overlay to 3G that offered substantial improvements in throughput and latency. Verizon was increasing the ecosystem of devices that support 4G LTE, with several smartphone and tablet options available in mid-2011.

1. Connecting Everyone to Everything Achieving IP at all stages And the Role of 4G in Verizon's Network 2020 Vision David Jackson VP, Solutions Architecture Verizon, EMEA [email_address]

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4. Verizon Launches 4G LTE December, 2010 At Verizon 4G LTE is: A new network overlay to 3G Offering substantial improvements over 3G Higher throughput and lower latency Verizon markets throughput (loaded network) at 2-5 Mbps up and 10-12 Mbps down 10 times faster than today’s 3G networks 110m people covered at launch 38 markets + 60 major airports 185m people covered by YE ’11 – 175 markets More than 290m covered by YE 2013 Increasing ecosystem of carrier equipment and end-user devices - many opportunities The HTC Thunderbolt was Verizon’s first 4G LTE handset Samsung Galaxy Tab 10.1 now available During the second-quarter 2011, Verizon sold 1.2 million 4G LTE devices Suite of 10 4G smartphones, tablets and notebooks available by mid-year 2011 LG Revolution Samsung DROID Charge HTC Thunderbolt

5. 2011 Verizon Wireless 3G and 4G LTE Coverage Current 4G LTE Market Planned by EOY

6. CIO challenges: the landscape of the future What’s shaping change? 2 ECONOMIC (Lack of) confidence, Changing balance of power/ growth towards emerging markets , hyper-competition, fragmentation CORPORATE Increasing competition, pressure to be ethical, supra-national regulation, fragmentation of business models POLITICAL Globalisation , role of government, deficit reduction, trade deals, off shoring, stability, banking reform TECH Cloud, consumerisation, outsourcing , federation convergence , ubiquity of high bandwidth , collaboration SOCIAL Social networking, cultural melt , labour mobility, growth of ethical / green buying behaviour ENVIRONMENTAL Carbon pricing , rising energy costs, pressure to reduce waste, CSR , work / life balance , community CONSUMER Growing middle class – especially in India and China , expanding expectations LEGAL De-regulation and increasing regulation SEPA, PCIDSS etc.), privacy, international jurisdiction

7. The company of the future: The future role of the CIO – i for innovation IT: CIO : Staff: Focus on: Priorities: Measured on: Supports Manager Technicians Staffing and cost Service delivery, security, and enabling new channels to market Performance against budget Traditional Enables change Board member Process experts Strategy and change Increasing business agility and managing change Delivery of results Modern Emerging Creates competitive advantage Business leader Partner managers Business model Innovation and improving customer focus Innovation

8. A new normal? I work from... using... with people in... to...

9. And it’s only just begun Verizon launches 4G LTE to 110m 2020 12 13 14 2015 16 17 18 19 5x more data is created in 6 months than in all of 2008 20% of enterprises own no IT assets Smartphones predominant source of access to the web 50% of enterprises get 80%+ of IT services “ from the cloud” Oil hits $300/barrel, but water is a greater source of conflict Social networking is the primary means of communication for 20% of workers Facebook goes the way of Myspace First McDonalds opens in Tehran Over 60% of Africans able to transact online 30% of the Forbes 2000 didn’t exist in 2010 Middle class triples to 1.2bn, growth mainly in India and China

10. Future Technology In 2009, nearly 50,000 blood-pressure monitors were used in telehealth applications, but shipments of these devices will hit 500,000 by 2013 Wireless devices that monitor patients’ conditions and report the data to healthcare providers will show a 77 percent compound annual growth rate (CAGR) that will create global revenues of $950 million by 2014, according to a 2009 report from ABI Research By 2016: 100M wearable wireless sensors The market for wearable devices will exceed 100 million units annually by 2016 Adoption over the next five years will be driven by devices, ranging from heart rate monitors to wearable blood glucose meters New, low-power wireless technologies such as Bluetooth 4.0 will combine with social networking and smartphone integration to drive adoption

11. mHealth Platform Best of Breed Connected Medical Devices Health Information Exchange (HIE) Physicians Office Home Health Nurses Hospitals Payers Disease Management/ Case Managers Patient Verizon Wireless mHealth Platform Communication Engine Business Rules Engine Alerts Engine HIPAA Compliant Storage Data Analytics Engine Identity Mgmt. System PATIENT DATA INPUT CUSTOM MESSAGING & REPORTING/ ALERTS CLOSED LOOP REVERSE COMMUNICATION CAPABILITY PATIENT DATA EXCHANGE Multi-Protocol Device and Application Support Portal USER INTERFACE The mHealth platform will initially power Remote Health Management and Virtual Care solutions

12. Core Functionality Data Collection & Processing Data Synchronization Real-Time VEE AMI Device Management Automated Meter Provisioning AMI Systems Monitoring Exception Handling Business Process Automation Event Notification Services Workflow Engine System Admin Console Performance Reports Benefits Open: any meter, any device, any ERP application – no hardware agenda Scales to over 20,000,000 meters Enables you to respond quickly to regulatory changes Legacy and future technology integration Synchronize data across all systems eMeter EnergyIP ® : The Smart Platform

13. Universal Identity Services Consumerises the complexity of authentication Lower identity service operating costs Reduced risks for identity fraud for individuals and for organizations and devices Faster identity proofing and authentication Positive user experience for credential provisioning and transactional authentication Standard authentication experience across all applications Ability for users to significantly reduce the number of credentials they manage—perhaps to a single credential The Verizon Universal Identity Service is a cloud-based solution that provides an identity ecosystem.

14. Everything as a Service Empowered Enterprises Innovate Global Network, Managed and Communications Services 4G LTE Innovation Centers 4G LTE Wireless Contiguous 4G Spectrum 700 MHz Performance Proliferating Devices Rapid Deployment Plan Service Delivery Platform Device Management Applications Development SDK’s API’s Effective partnerships Video explosion Open Development Unified Communications including “as a Service” Global Outsourcing Cloud, Security and Professional Services Global Network Verizon Enterprise Center Portal & Tools Managed Mobility Offers Security Professional Services Global Data Centers A Verizon Company Managed Applications

15. Thankyou David Jackson VP, Solutions Architecture Verizon, EMEA [email_address]