Verizon launched its 4G LTE network in December 2010, covering 110 million people initially. By the end of 2011, Verizon planned to cover 185 million people with 4G LTE in 175 markets. Verizon saw 4G LTE as a new network overlay to 3G that offered substantial improvements in throughput and latency. Verizon was increasing the ecosystem of devices that support 4G LTE, with several smartphone and tablet options available in mid-2011.

1. Connecting Everyone to Everything Achieving IP at all stages And the Role of 4G in Verizon's Network 2020 Vision David Jackson VP, Solutions Architecture Verizon, EMEA [email_address]

2. PROPRIETARY STATEMENT This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate Verizon’s service. This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon. The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

3. “Safe Harbor” Statement NOTE: This presentation contains statements about expected future events and financial results that are forward-looking and subject to risks and uncertainties. For those statements, we claim the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. The following important factors could affect future results and could cause those results to differ materially from those expressed in the forward-looking statements: the effects of adverse conditions in the U.S. and international economies; the effects of competition in our markets; materially adverse changes in labor matters, including workforce levels and labor negotiations, and any resulting financial and/or operational impact, the effect of material changes in available technology; any disruption of our key suppliers’ provisioning of products or services; significant increases in benefit plan costs or lower investment returns on plan assets; the impact of natural disasters, terrorist attacks, breached of network or information technology security or existing or future litigation and any financial impact not covered by insurance; technology substitution; an adverse change in the ratings afforded our debt securities by nationally accredited ratings organizations or adverse conditions in the credit markets impacting the cost, including interest rates, and/or availability of financing; any changes in the regulatory environments in which we operate, including any increase in restrictions on our ability to operate our networks; the timing, scope and financial impact of our deployment of broadband technology; changes in our accounting assumptions that regulatory agencies, including the SEC, may require or that result from changes in the accounting rules or their application, which could result in an impact on earnings; our ability to complete acquisitions and dispositions; and the inability to implement our business strategies.

5. 2011 Verizon Wireless 3G and 4G LTE Coverage Current 4G LTE Market Planned by EOY

6. CIO challenges: the landscape of the future What’s shaping change? 2 ECONOMIC (Lack of) confidence, Changing balance of power/ growth towards emerging markets , hyper-competition, fragmentation CORPORATE Increasing competition, pressure to be ethical, supra-national regulation, fragmentation of business models POLITICAL Globalisation , role of government, deficit reduction, trade deals, off shoring, stability, banking reform TECH Cloud, consumerisation, outsourcing , federation convergence , ubiquity of high bandwidth , collaboration SOCIAL Social networking, cultural melt , labour mobility, growth of ethical / green buying behaviour ENVIRONMENTAL Carbon pricing , rising energy costs, pressure to reduce waste, CSR , work / life balance , community CONSUMER Growing middle class – especially in India and China , expanding expectations LEGAL De-regulation and increasing regulation SEPA, PCIDSS etc.), privacy, international jurisdiction

7. The company of the future: The future role of the CIO – i for innovation IT: CIO : Staff: Focus on: Priorities: Measured on: Supports Manager Technicians Staffing and cost Service delivery, security, and enabling new channels to market Performance against budget Traditional Enables change Board member Process experts Strategy and change Increasing business agility and managing change Delivery of results Modern Emerging Creates competitive advantage Business leader Partner managers Business model Innovation and improving customer focus Innovation

8. A new normal? I work from... using... with people in... to...

9. And it’s only just begun Verizon launches 4G LTE to 110m 2020 12 13 14 2015 16 17 18 19 5x more data is created in 6 months than in all of 2008 20% of enterprises own no IT assets Smartphones predominant source of access to the web 50% of enterprises get 80%+ of IT services “ from the cloud” Oil hits $300/barrel, but water is a greater source of conflict Social networking is the primary means of communication for 20% of workers Facebook goes the way of Myspace First McDonalds opens in Tehran Over 60% of Africans able to transact online 30% of the Forbes 2000 didn’t exist in 2010 Middle class triples to 1.2bn, growth mainly in India and China

11. mHealth Platform Best of Breed Connected Medical Devices Health Information Exchange (HIE) Physicians Office Home Health Nurses Hospitals Payers Disease Management/ Case Managers Patient Verizon Wireless mHealth Platform Communication Engine Business Rules Engine Alerts Engine HIPAA Compliant Storage Data Analytics Engine Identity Mgmt. System PATIENT DATA INPUT CUSTOM MESSAGING & REPORTING/ ALERTS CLOSED LOOP REVERSE COMMUNICATION CAPABILITY PATIENT DATA EXCHANGE Multi-Protocol Device and Application Support Portal USER INTERFACE The mHealth platform will initially power Remote Health Management and Virtual Care solutions

15. Thankyou David Jackson VP, Solutions Architecture Verizon, EMEA [email_address]