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1. Methods And Modes of Business Communication
Presented By: Sakshi Malla

2. Methods of Communication
Verbal Communication
Non-verbal Communication
Visual Communication
Written Communication
Oral Communication

3. How to Improve Communication?
Oral Communication
• Be prepared
• Be slow and clear
• Use visual aids like charts and graphs
• Maintain eye contact and use body language
• Be patient while others are talking

4. How to Improve Communication?
Written Communication
• Accurate information
• Clear purpose
• Write with a good attitude to influence others
• Do not write when you are upset
• Do read after you write

5. How to Improve Communication?
Non-verbal Communication
• Eye contact
• Nod to demonstrate understanding
• Keep your hands away from face and hair
• Try to stay calm when you are nervous
• Avoid phones, drinks, or anything that
diverts the attention of listeners
• Be aware of forced laughter in response
to humor

6. How to Improve Communication?
Visual Communication
• Understand how and when to use icons
• Pay attention to the color and emotions
attributed to the colors
• Learn how to use size, scale and
proportion
• Go for balance and harmony

7. Modes of Communication
Interpretive Communication
Interpersonal Communication Presentational Communication​
Two-way
Communication
One-way
Communication