1. Private & Confidential
PERSONAL HISTORY
Full Names Merril van der Berg
Residential Area Sunward Park, Boksburg
Nationality South Africa
Identity Number 7902060225083
Languages English, Afrikaans
Marital Status Divorced
Dependent One Daughter
Drivers Licence Code B
Own Transport Yes
Salary Required R 22 500.00 (Negotiable)
Contact Number 076 449 7075
E-mail Address merrilvdb@gmail.com
Comments
I am a professionally groomed applicant with exceptional communication skills. I have
completed various courses and certificates including The Professional PA, Emotional
Intelligence, Conflict Management to name a few.
I have been a Personal Assistant for the past 18 years and pride myself in my strong
team ethics, integrity and personal morals. I further see myself as honest, confident,
loyal and considerate. My referee commented on my reliability and professionalism and
called me their company’s X-Factor.
My past experience includes Diary Management, Event Management, Travel
Arrangements, Managing Private Accounts Payable for my boss and HR assistance
including recruitment. I was recently retrenched and looking for a Personal Assistant
position within a challenging but stable environment. I am available immediately.
Personality and Character
Confident, ambitious, honest, loyal and considerate. Outgoing and highly motivated
individual with a distinct ability to work hard under all conditions. Strong team ethic,
integrity and personal morals. Can take the lead, manage challenges and does fulfill all
responsibilities. Extremely willing to learn new skills, always seeking further professional
development and eager to gain experience. Takes immense pride in work, accuracy
and presentation. Orderly and organized.
Thank you for taking the time to consider my resume.
2. Private & Confidential
EDUCATION AND TRAINING
Last School Attended: ║Sunward Park High School
Highest Standard Passes: ║Matric
Year Completed: ║1996
COURSES COMPLETED
(Certificates available on request)
General Office Administration and Computer skills
The Professional Secretary and Personal Assistant
Effective Use of the Telephone
Time Management
Emotional Intelligence
Attitude and Goal Setting
Communication Skills
Conflict Management
Psychology of Customer Service
Supervision – Tools for Success
Manager’s Mistakes
Workplace Coaching and Mentoring
Negotiating for Success
Leadership
Managing Stress
Sell Don’t Tell
COMPUTER KNOWLEDGE
Packages Packages
MS Word MS Excel
MS Powerpoint MS Outlook
3. Private & Confidential
SKILLS MATRIX
Manage challenges
Always eager to learn
Accuracy and presentation of work duties
Organised / Multi-tasking
Managing and administrating Office and Diary
Research, design and pack training courses material
Attend strategic management meeting and session to assist / take notes
Event Management – full function
Client correspondence
Travel arrangements – local and international
Screen calls, take messages and resolve queries
High level of integrity, honesty and confidentiality in:
o Private Correspondence
o Sort and file all Private correspondence
o Manage accounts payable (Private)
o Sort and respond to emails (Private)
Manage leave – Annual, Family Responsibility, Sick and Study Leave
Staff Wages
Typing of quotes and presentations (Powerpoint)
Assist with HR functions – recruitment, selection, Letter of Employment, Letter of
offers
General Administration duties as requested
4. Private & Confidential
CAREER HISTORY
Employer ║Manhattan Advisory and Trading (PTY) LIMITED
Type of Business ║Valuations, Merges & Acquisitions, Commodity Trading,
║Listings
Last Position Held ║Personal Assistant to MD
Period of Employment ║June 2015 to Current
Reason for Leaving ║(Part-time position)
Job Description ║ ● Full responsibility for managing all administration
║ ● Assisted in researching, designing of all presentations
║ and the design of content
║ ● Attending client meetings with regards to identifying
║ client needs
║ ● Client liaison
║ ● Managing jobs, quotes, invoices, statements and
║ customer satisfaction
║ ● All activities around Event Management, including
║ venue hire, registrations, record keeping
║ ● Strong customer orientation
║ ● Client correspondence
║ ● Sales
║ ● Creditors and Debtors
║ ● Travel and Hotel arrangements
5. Private & Confidential
CAREER HISTORY
(Continued)
Employer ║The Change Director Management Consultancy
Type of Business ║Soft Skills Business Training Industry
Last Position Held ║Personal Assistant to the MD
Salary ║R 22 560.00
Period of Employment ║May 2014 – May 2015
Reason for Leaving ║Retrenched
Job Description ║ ● Full responsibility for managing and administering
║ the MD’s office and dairy
║ ● Assisted in researching, designing and packing 21
║ training courses. Including the design content, slides,
║ hand-outs and manuals.
║ ● Attending client meetings with regards to identifying
║ client needs.
║ ● Attending several strategic management sessions
║ with the MD as an assistant or observer and taking
║ notes
║ ● Actively participating as a delegate in 16 training
║ courses
║ ● All activities around Event Management, including
║ venue hire, registrations, record keeping
║ ● Client correspondence
║ ● Creditors and Debtors
║ ● Travel and hotel arrangements – local and
║ international
CAREER HISTORY
(Continued)
Employer ║MVDB
Type of Business ║Outsourced PA services to clients
Last Position Held ║Owner
Period of Employment ║March 2012 – May 2014
Reason for Leaving ║Offered a full time position by one of the clients
Job Description ║ ● Offered professional secretarial and office support
║ services to numerous companies in different areas of
║ greater Johannesburg, Benoni, Germiston and
║ Boksburg
║ ● New Business Development – to secure business
║ ● Invoicing
║ ● Full Bookkeeping function for own company
║ ● Full Executive PA function to clients
6. Private & Confidential
CAREER HISTORY
(Continued)
Employer ║Mass Measuring Systems (Masskot Scales)
Type of Business ║Industrial Scales Industry
Last Position Held ║Personal Assistant to MD
Period of Employment ║February 2011 – March 2012
Reason for Leaving ║To start own company
Job Description ║ ● Typing of all private documentation
║ ● Taking all calls for MD – Sorting out queries
║ ● Sorting out all private documents
║ ● Receiving and checking all ICQ forms from all
║ technicians
║ ● Product delivery and Client satisfaction
║ ● Managing Account Payable – All private
║ ● Sorting out telephone account
║ ● Completing and managing of leave, sick leave and
║ family responsibility schedules
║ ● Travel and hotel arrangements- domestic and
║ international
║ ● Paying of all accounts – Internet banking
║ ● Company financial management – Staff wages
║ ● Order stock from overseas – Sea and Air freight
║ shipments
║ ● E-mailing and dealing with international Clients on a
║ daily basis
║ ● Liaise with Clients on a daily basis regarding scales
║ ● All personal filing – Medical, private
║ ● All faxing and e-mailing
║ ● Liaise with staff and technicians on a daily basis
║ ● Booking out jobs and clients to see
7. Private & Confidential
CAREER HISTORY
(Continued)
Employer ║Digital Air
Type of Business ║Air-Conditioning Industry
Last Position Held ║Co-Owner
Period of Employment ║February 2003 – February 2011
Reason for Leaving ║Divorced – Not a healthy working environment with ex-
║ husband
Job Description ║ ● Typing of all documents – Quotes, Invoicing and
║ Statements
║ ● Ordering of all stock material
║ ● Completing complex tender documents
║ ● Taking all calls and sorting out queries
║ ● Product delivery and installations carried out
║ ● Managing account payable – company and private
║ ● Sales of air-conditioning units
║ ● Completing and managing of contracts and tenders
║ ● Travel and hotel arrangements
║ ● Paying of VAT, PAYE, SDL and UIF
║ ● Company financial management – Staff wages
║ ● Liaise with clients on a daily basis regarding projects
║ ● Managing jobs, quotes, invoices, statements and
║ customer satisfaction
║ ● Assisting in recruiting, hiring and firing
CAREER HISTORY
(Continued)
Employer ║Elite Industrial Cleaning
Type of Business ║Professional Cleaning Services
Last Position Held ║Secretary / Personal Assistant to MD
Period of Employment ║February 2001 – January 2003
Reason for Leaving ║Starting own business with husband
Job Description ║ ● Preparation of sales and administration documents
║ ● Reception and swtichboard
║ ● Completing complex tender documents
║ ● Managing documents for 25+ sales staff
║ ● Updating company web pages, brochures
║ ● Completing and filing of all contracts and tenders
║ ● Travel and ho9tel arrangements
║ ● Managing of company expenses and outgoings
8. Private & Confidential
CAREER HISTORY
(Continued)
Employer ║Process and Allied Contracting Equipment (PACE)
Type of Business ║Mining Industry (Valves)
Last Position Held ║Reception /Secretary / Personal Assistant to MD
Period of Employment ║June 1997 – December 2000
Reason for Leaving ║Moved on to broaden career path and for better prospects
Job Description ║ ● Switchboard management
║ ● Typing of all letters - Tenders
║ ● Filing of all documents
║ ● Client liaison
║ ● Organizing appointments / meetings
║ ● Sorting out queries
║ ● Ordering stationary
║ ● General administration
║ ● Typing of all corporate documents
║ ● Client liaison
║ ● Account collectibles
║ ● General office duties
║ ● Administration of staff, finances and outgoings
║ ● Product delivery and installations carried out
REFERENCES
Manhattan Advisory and Trading (PTY) LIMITED
Mr. Andrew Tyndale-Biscoe – 083 308 8204
The Change Director.
Mr. Gavin Novis - 083 325 78 28
Digital Air cc
Mr. Gavin van der Berg – 076 973 9646
Process and Allied Contracting Equipment
Mr. Tony Haldenby – (011) 452 - 6826