Harrods, a famous London department store, selected Sun Microsystems' Java Integration Suite to support its growing multi-channel retail operations and improve the customer experience. The Suite will provide a service-oriented architecture to create a single view of customer, product, and promotional data across Harrods' brick-and-mortar and online systems. This is intended to optimize Harrods' online capabilities while preserving existing IT investments. The first phase will integrate customer data from legacy systems to support anticipated growth.

1. Harrods supports multi-channel retail operations with SOA from Sun
Java Integration Suite
Submitted by: Mahseer
Tuesday, 17 January 2006
Page 1
FOR IMMEDIATE RELEASE PRESS RELEASE
Sun Microsystems To Help Harrods of London Grow Multi-channel Business Through Integrated IT
Infrastructure
SOA-based Integration Suite To Optimize Online Retail Experience While Preserving Investment in Existing
IT Assets
NEW YORK – NATIONAL RETAIL FEDERATION CONFERENCE – January 17, 2006 – Sun Microsystems, Inc.
(NASDAQ: SUNW), the creator and leading advocate of Java (TM) technology, today announced that Harrods,
the world famous London department store belonging to the Harrods group of companies, has selected the
Sun Java (TM) Integration Suite to help support and enhance its growing multi-channel retail operations.
Harrods, like many retailers today, is faced with the challenge of creating a more efficient business
model that both improves customer service and reduces the cost of ongoing operations. To address these
challenges, Harrods is expanding its use of information technology, and has selected a suite of products
from Sun that will help to preserve its existing IT investments while enhancing business agility and
improving customer experience.
After a thorough evaluation, Harrods selected the Sun Java Integration Suite, formerly the SeeBeyond (TM)
Integrated Composite Application Network (ICAN) Suite, for both its footprint in the marketplace as well
as its rich integration and composite application development capabilities. As a part of the Sun (TM)
Retail Integration Architecture software, the Sun Java Integration Suite will provide the
Service-Oriented Architecture (SOA)-based foundation to create a 'single view' of customer, product and
promotional data, powering both Harrods' multi-channel marketing strategy and the optimization of its
on-line retailing capabilities.
"With the motto 'All Things, For All People, Everywhere' one can only imagine the abundance of
departments and customers that we deal with on a day to day basis. This demands a reliable and integrated
IT infrastructure that will allow for the adoption of new technology while preserving both our existing
IT investments as well as the customer experience," said David Llamas, chief information officer,
Harrods. "Harrods is looking forward to leveraging the comprehensive, standards-based Java Integration
Suite from Sun to handle the demands and increase the efficiency of our growing, multi-channel,
international business."
The first phase of the deployment will entail customer data integration creating a customer-centric view
of legacy system data to support the next wave of growth anticipated by Harrods. This single, common view
of customer, product and promotional data will span back-end systems from both brick-and-mortar and
on-line sites.

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"Harrods' selection of Sun's Java Integration Suite is a testament to the depth and breadth of its
capabilities and its broad adoption in a number of markets, including retail," said Larry Singer, senior
vice president and strategic insight officer, Sun Microsystems, Inc. "We look forward to helping Harrods
establish a common view of data across the organization to more effectively serve its customer base and
reach the next level of integrated multi-channel retail operations."
PRESS RELEASE
About Sun Retail Integration Architecture Software
Sun Retail Integration Architecture software helps to reduce complexity and eliminates the typical custom
integration efforts required to assemble and manage software infrastructure. Software developers and
business analysts can focus on value-added activities, such as creating differentiated customer
experiences and the development of unique business processes that attract and retain profitable
customers. Sun Retail Integration Architecture software provides a core set of services in a system
that is secure, simple and based on open standards. For more infor mation about Sun Retail Integration
Architecture Software, please visit http://www.sun.com/retail.
About Sun Java Integration Suite
The Sun Java Integration Suite, formerly the SeeBeyond Integrated Composite Application Network Suite
(SeeBeyond ICAN Suite) is now the sixth suite in the Sun Java (TM) Enterprise System (Java ES). The new
technology suite is a result of Sun's acquisition of SeeBeyond in August 2005. With nearly 1 million Java
ES subscribers to date, the addition of the Sun Java Integration Suite will build upon Java ES's success
and position it as one of the most complete software platforms for building Service Oriented
Architectures (SOA), Web services and composite applications. For more information on the Java Enterprise
System and its suites, please visit: http://www.sun.com/software/javaenterprisesystem .
About Sun Microsystems, Inc.
A singular vision -- "The Network Is The Computer'™ -- guides Sun in the development of technologies
that power the world's most important markets. Sun's philosophy of sharing innovation and building
communities is at the forefront of the next wave of computing: the Participation Age. Sun can be found in
more than 100 countries and on the Web at sun.com.
# # #
As part of a mutual agreement between the two companies, Sun Microsystems Inc. acquired the shares of
SeeBeyond Technology Corp. on August 25, 2005. With this acquisition, SeeBeyond is welcomed into the Sun
Microsystems, Inc. family of companies ("Sun"). T he goal is to minimize disruption to the current
business and to maximize benefits for customers and employees of both Sun and SeeBeyond Technology Corp.
Over the next months both companies will strive to reach full integration globally. Due to relevant
country legal requirements, different timelines for completing that full integration may apply.
Copyright 2006 Sun Microsystems, Inc. Sun, Sun Microsystems, the Sun Logo, Java, SeeBeyond, iProvider

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Global Identifier, and The Network Is The Computer are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
For More Information:
Lucy Saunders
Mahseer Ltd
Tel: 0208 946 4499
Email: lucy.saunders@Mahseer.co.uk
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