Journalism	
  370	
  

September	
  12,	
  2011	
  
Why	
  are	
  we	
  talking	
  about	
  business	
  
     wri=ng	
  in	
  media	
  rela=ons	
  class?	
  
•  Public	
  Rela=ons	
  is	
  about	
  telling	
  stories	
  that	
  
   preserve	
  or	
  improve	
  brands.	
  
•  The	
  beFer	
  a	
  brand,	
  the	
  more	
  likely	
  is	
  survives.	
  
•  A	
  surviving	
  brand	
  means	
  you	
  s=ll	
  have	
  a	
  job.	
  
    Good	
  business	
  wri-ng	
  helps	
  you	
  eliminate	
  
              clu7er,	
  workplace	
  drama	
  and	
  	
  
          other	
  annoyances	
  that	
  prevent	
  you	
  	
  
       from	
  doing	
  the	
  PR	
  work	
  you	
  want	
  to	
  do.	
  	
  
Wri=ng	
  Basics	
  
          Before	
  You	
  Ever	
  Start	
  Typing	
  
•  You	
  will	
  write	
  internal	
  copy	
  for	
  two	
  groups.	
  
    –  Client	
  statement	
  of	
  work.	
  
    –  Memo	
  to	
  bosses	
  and	
  coworkers.	
  
    	
  
Statement	
  of	
  Work	
  
•  Defines	
  your	
  work	
  to	
  the	
  client.	
  
    •      Overview	
  
    •      Objec=ves	
  
    •      Audience	
  
    •      Tone	
  
    •      Deliverable	
  Product	
  
    •      How	
  many	
  copies	
  of	
  said	
  product?	
  
    •      Timeline	
  to	
  create	
  those	
  deliverables.	
  
    	
  
    	
  
Your	
  Statement	
  of	
  Work	
  
•  Offers	
  scope	
  and	
  scale	
  
    –  In	
  this	
  case,	
  your	
  client	
  can	
  use	
  the	
  work	
  as	
  they	
  
         see	
  fit.	
  
    –  Some	
  choose	
  to	
  use	
  the	
  releases.	
  
    –  Others	
  never	
  touch	
  them.	
  
    –  None	
  of	
  the	
  material	
  you	
  produce	
  this	
  quarter	
  will	
  
         be	
  published	
  without	
  the	
  client’s	
  wriFen	
  
         permission.	
  
    	
  
Your	
  Statement	
  of	
  Work	
  
•  Offers	
  scope	
  and	
  scale	
  
    –  What	
  are	
  the	
  campaign’s	
  objec=ves?	
  
    –  How	
  will	
  you	
  translate	
  to	
  them	
  the	
  work	
  you’re	
  
       doing?	
  
           •  Chances	
  are,	
  many	
  people	
  you	
  work	
  with	
  have	
  never	
  
              heard	
  of	
  a	
  media	
  kit.	
  
           •  Chances	
  are,	
  many	
  people	
  you	
  work	
  with	
  are	
  terrified	
  
              of	
  social	
  media.	
  
           •  Help	
  clarify	
  what	
  you’re	
  doing	
  and	
  why	
  it	
  maFers	
  and	
  
              how	
  it	
  will	
  help.	
  
    	
  
Memo	
  Format	
  
•  Bosses	
  gloss	
  over	
  stuff.	
  
•  You	
  need	
  to	
  keep	
  them	
  updated	
  on	
  client	
  
   progress.	
  
•  Memos	
  make	
  that	
  happen.	
  
•  They	
  also	
  cover	
  you	
  when	
  something	
  goes	
  
   wrong.	
  
    	
  
Memo	
  Format	
  
                            The	
  Beginning	
  
•  Why	
  are	
  you	
  wri=ng?	
  
       –  Men=on	
  this	
  in	
  the	
  subject	
  line	
  
       –  Men=on	
  this	
  in	
  the	
  first	
  or	
  second	
  sentence	
  
       –  Be	
  nice	
  
                                   	
  
       Tell	
  Them	
  What	
  You’re	
  Going	
  To	
  Tell	
  Them	
  
	
  
       	
  
Memo	
  Format	
  
                                The	
  Middle	
  	
  	
  
•  All	
  the	
  slides	
  I	
  will	
  go	
  over	
  in	
  the	
  next	
  20	
  
   minutes….use	
  them.	
  
       –  Bullet	
  Points	
  	
  
       –  Outline	
  
       –  Vary	
  Copy	
  
       –  Visual	
  Aids	
  
                                             	
  
                                     Tell	
  Them	
  	
  	
  	
  
	
  
Memo	
  Format	
  
                         The	
  End	
  	
  	
  	
  	
  
•  What	
  is	
  the	
  next	
  step?	
  
•  When	
  will	
  that	
  step	
  be	
  delivered?	
  
•  Be	
  nice.	
  
                                    	
  
            Tell	
  Them	
  What	
  You	
  Told	
  Them	
  	
  
	
  
    	
  
Let’s	
  Talk	
  Wri=ng	
  
Wri=ng	
  Basics:	
  	
  
          Before	
  You	
  Ever	
  Start	
  Typing	
  	
  
•    Research	
  the	
  client	
  
•    Research	
  the	
  client’s	
  compe=tors	
  
•    Research	
  your	
  company	
  
•    Research	
  your	
  company’s	
  compe=tors	
  
•    Research	
  the	
  target	
  audience	
  
•    Context	
  MaFers!!	
  
Wri=ng	
  Basics	
  
           Before	
  You	
  Ever	
  Start	
  Typing	
  
•  Outline	
  the	
  purpose	
  	
  
   – What	
  outcome	
  to	
  you	
  want?	
  
          • Inform	
  
          • Entertain	
  
          • Persuade	
  	
  
   	
  
Wri=ng	
  Basics	
  
            Before	
  You	
  Ever	
  Start	
  Typing	
  
•  Outline	
  The	
  Purpose	
  	
  
    –  Who	
  is	
  the	
  specific	
  target	
  audience?	
  
    –  What	
  concerns	
  or	
  needs	
  does	
  the	
  audience	
  have?	
  
    –  What	
  communica=on	
  channel	
  will	
  you	
  use?	
  
    –  Who	
  is	
  the	
  best	
  source	
  of	
  this	
  informa=on?	
  
           •  CEO	
  
           •  PR	
  Person	
  
           •  Human	
  Resources	
  
    	
  
The	
  Main	
  	
  Theme	
  of	
  Good	
  Wri=ng	
  	
  
     (Yes,	
  remember	
  this	
  for	
  the	
  final)	
  	
  
•  The	
  key	
  to	
  good	
  wri=ng	
  is	
  brevity.	
  
•  Be	
  concise	
  and	
  thorough.	
  	
  
Universal	
  Truths	
  to	
  Achieve	
  	
  
                 That	
  Theme	
  
•  Commitment	
  Statement	
  
   –  How	
  can	
  you	
  explain	
  everything	
  you	
  are	
  talking	
  
      about	
  in	
  one	
  sentence?	
  
   –  That	
  sentence	
  should	
  have	
  emo=onal	
  impact.	
  
   –  Everything	
  you	
  write	
  needs	
  to	
  revolve	
  around	
  that	
  
      commitment	
  statement.	
  
Universal	
  Truths	
  to	
  Achieve	
  	
  
                   That	
  Theme	
  
•  SVO	
  Wri=ng	
  	
  	
  
    –  Subject	
  
    –  Verb	
  	
  
    –  Object	
  
    	
  
Universal	
  Truths	
  to	
  Achieve	
  
                     That	
  Theme	
  
•      Avoid	
  passive	
  voice	
  at	
  all	
  costs	
  
•      Passive	
  voice	
  is	
  confusing.	
  
•      Passive	
  voice	
  is	
  cumbersome.	
  
•      Passive	
  voice	
  is	
  not	
  conversa=onal.	
  
                                          	
  
        Passive	
  voice	
  wri-ng	
  will	
  hurt	
  your	
  grade.	
  	
  
                                 Don’t	
  use	
  it.	
  
	
  
	
  
What	
  is	
  passive	
  voice?	
  
•  The	
  man	
  was	
  biFen	
  by	
  the	
  dog.	
  
                     The	
  dog	
  bit	
  the	
  man	
  
SVO	
  wri=ng	
  shortens	
  your	
  sentences.	
  
SVO	
  wri=ng	
  is	
  more	
  clear.	
  
SVO	
  wri=ng	
  is	
  beFer.	
  
Universal	
  Truths	
  to	
  Achieve	
  
                 That	
  Theme	
  
•  Every	
  word	
  should	
  have	
  a	
  purpose.	
  
        • Write	
  your	
  copy	
  
        • Diet	
  Coke	
  break	
  
        • Review	
  your	
  copy	
  
        • Read	
  it	
  aloud	
  
Laundry	
  List	
  of	
  Wri=ng	
  Tips	
  
           I	
  Hope	
  You	
  Know	
  By	
  Now	
  
•  Do	
  use	
  ac=ve	
  voice	
  verbs	
  create	
  immediacy.	
  
   Use	
  them.	
  
•  Don’t	
  use	
  jargon.	
  It’s	
  confusing.	
  
•  Do	
  vary	
  sentence	
  structure	
  and	
  length.	
  
•  Don’t	
  overly	
  hype	
  something.	
  
•  Do	
  think	
  about	
  tone.	
  
Ways	
  To	
  Clarify	
  Wri=ng	
  
•  Example	
  	
  
       –  We	
  all	
  played	
  show	
  and	
  tell	
  in	
  elementary	
  school.	
  
•  Defini=on	
  	
  
       –  If	
  you	
  use	
  a	
  complex	
  term,	
  assume	
  people	
  don’t	
  
          know	
  what	
  it	
  means	
  
•  Comparison	
  	
  
       –  We	
  know	
  about	
  apples	
  to	
  apples	
  
	
  
	
  
Ways	
  To	
  Clarify	
  Wri=ng	
  
•  Restatement	
  
       –  Tell	
  them	
  what	
  you’re	
  going	
  to	
  tell	
  them.	
  
       –  Tell	
  them.	
  
       –  Tell	
  them	
  what	
  you	
  told	
  them.	
  
       	
  
	
  
	
  
Let’s	
  Talk	
  Wri=ng	
  Assignments	
  
What’s	
  Next?	
  
•  September	
  19:	
  	
  
        Memo	
  to	
  me	
  about	
  your	
  client:	
  This	
  will	
  be	
  
        graded	
  as	
  an	
  in	
  class	
  assignment.	
  
        	
  
        First	
  Reading	
  Memo	
  on	
  Wilcox	
  chapters:	
  This	
  is	
  a	
  
        graded	
  assignment.	
  
•  September	
  21:	
  
    	
  Statement	
  of	
  Work:	
  This	
  is	
  a	
  graded	
  assignment.	
  
What’s	
  Now?	
  
	
  
       •  In	
  class	
  wri=ng	
  assignment.	
  
       •  You’re	
  the	
  PIO	
  for	
  the	
  local	
  police	
  department	
  
          that	
  is	
  handling	
  this	
  inves=ga=on.	
  Write	
  a	
  release	
  
          with	
  the	
  informa=on	
  you	
  have	
  on	
  the	
  piece	
  of	
  
          paper	
  I’m	
  handing	
  out.	
  
       •  Feel	
  free	
  to	
  look	
  back	
  at	
  my	
  wri=ng	
  notes	
  from	
  
          today.	
  

Media Relations 370, September 12, 2011

  • 1.
  • 2.
    Why  are  we  talking  about  business   wri=ng  in  media  rela=ons  class?   •  Public  Rela=ons  is  about  telling  stories  that   preserve  or  improve  brands.   •  The  beFer  a  brand,  the  more  likely  is  survives.   •  A  surviving  brand  means  you  s=ll  have  a  job.   Good  business  wri-ng  helps  you  eliminate   clu7er,  workplace  drama  and     other  annoyances  that  prevent  you     from  doing  the  PR  work  you  want  to  do.    
  • 3.
    Wri=ng  Basics   Before  You  Ever  Start  Typing   •  You  will  write  internal  copy  for  two  groups.   –  Client  statement  of  work.   –  Memo  to  bosses  and  coworkers.    
  • 4.
    Statement  of  Work   •  Defines  your  work  to  the  client.   •  Overview   •  Objec=ves   •  Audience   •  Tone   •  Deliverable  Product   •  How  many  copies  of  said  product?   •  Timeline  to  create  those  deliverables.      
  • 5.
    Your  Statement  of  Work   •  Offers  scope  and  scale   –  In  this  case,  your  client  can  use  the  work  as  they   see  fit.   –  Some  choose  to  use  the  releases.   –  Others  never  touch  them.   –  None  of  the  material  you  produce  this  quarter  will   be  published  without  the  client’s  wriFen   permission.    
  • 6.
    Your  Statement  of  Work   •  Offers  scope  and  scale   –  What  are  the  campaign’s  objec=ves?   –  How  will  you  translate  to  them  the  work  you’re   doing?   •  Chances  are,  many  people  you  work  with  have  never   heard  of  a  media  kit.   •  Chances  are,  many  people  you  work  with  are  terrified   of  social  media.   •  Help  clarify  what  you’re  doing  and  why  it  maFers  and   how  it  will  help.    
  • 7.
    Memo  Format   • Bosses  gloss  over  stuff.   •  You  need  to  keep  them  updated  on  client   progress.   •  Memos  make  that  happen.   •  They  also  cover  you  when  something  goes   wrong.    
  • 8.
    Memo  Format   The  Beginning   •  Why  are  you  wri=ng?   –  Men=on  this  in  the  subject  line   –  Men=on  this  in  the  first  or  second  sentence   –  Be  nice     Tell  Them  What  You’re  Going  To  Tell  Them      
  • 9.
    Memo  Format   The  Middle       •  All  the  slides  I  will  go  over  in  the  next  20   minutes….use  them.   –  Bullet  Points     –  Outline   –  Vary  Copy   –  Visual  Aids     Tell  Them          
  • 10.
    Memo  Format   The  End           •  What  is  the  next  step?   •  When  will  that  step  be  delivered?   •  Be  nice.     Tell  Them  What  You  Told  Them        
  • 11.
  • 12.
    Wri=ng  Basics:     Before  You  Ever  Start  Typing     •  Research  the  client   •  Research  the  client’s  compe=tors   •  Research  your  company   •  Research  your  company’s  compe=tors   •  Research  the  target  audience   •  Context  MaFers!!  
  • 13.
    Wri=ng  Basics   Before  You  Ever  Start  Typing   •  Outline  the  purpose     – What  outcome  to  you  want?   • Inform   • Entertain   • Persuade      
  • 14.
    Wri=ng  Basics   Before  You  Ever  Start  Typing   •  Outline  The  Purpose     –  Who  is  the  specific  target  audience?   –  What  concerns  or  needs  does  the  audience  have?   –  What  communica=on  channel  will  you  use?   –  Who  is  the  best  source  of  this  informa=on?   •  CEO   •  PR  Person   •  Human  Resources    
  • 15.
    The  Main    Theme  of  Good  Wri=ng     (Yes,  remember  this  for  the  final)     •  The  key  to  good  wri=ng  is  brevity.   •  Be  concise  and  thorough.    
  • 16.
    Universal  Truths  to  Achieve     That  Theme   •  Commitment  Statement   –  How  can  you  explain  everything  you  are  talking   about  in  one  sentence?   –  That  sentence  should  have  emo=onal  impact.   –  Everything  you  write  needs  to  revolve  around  that   commitment  statement.  
  • 17.
    Universal  Truths  to  Achieve     That  Theme   •  SVO  Wri=ng       –  Subject   –  Verb     –  Object    
  • 18.
    Universal  Truths  to  Achieve   That  Theme   •  Avoid  passive  voice  at  all  costs   •  Passive  voice  is  confusing.   •  Passive  voice  is  cumbersome.   •  Passive  voice  is  not  conversa=onal.     Passive  voice  wri-ng  will  hurt  your  grade.     Don’t  use  it.      
  • 19.
    What  is  passive  voice?   •  The  man  was  biFen  by  the  dog.   The  dog  bit  the  man   SVO  wri=ng  shortens  your  sentences.   SVO  wri=ng  is  more  clear.   SVO  wri=ng  is  beFer.  
  • 20.
    Universal  Truths  to  Achieve   That  Theme   •  Every  word  should  have  a  purpose.   • Write  your  copy   • Diet  Coke  break   • Review  your  copy   • Read  it  aloud  
  • 21.
    Laundry  List  of  Wri=ng  Tips   I  Hope  You  Know  By  Now   •  Do  use  ac=ve  voice  verbs  create  immediacy.   Use  them.   •  Don’t  use  jargon.  It’s  confusing.   •  Do  vary  sentence  structure  and  length.   •  Don’t  overly  hype  something.   •  Do  think  about  tone.  
  • 22.
    Ways  To  Clarify  Wri=ng   •  Example     –  We  all  played  show  and  tell  in  elementary  school.   •  Defini=on     –  If  you  use  a  complex  term,  assume  people  don’t   know  what  it  means   •  Comparison     –  We  know  about  apples  to  apples      
  • 23.
    Ways  To  Clarify  Wri=ng   •  Restatement   –  Tell  them  what  you’re  going  to  tell  them.   –  Tell  them.   –  Tell  them  what  you  told  them.        
  • 24.
    Let’s  Talk  Wri=ng  Assignments  
  • 25.
    What’s  Next?   • September  19:     Memo  to  me  about  your  client:  This  will  be   graded  as  an  in  class  assignment.     First  Reading  Memo  on  Wilcox  chapters:  This  is  a   graded  assignment.   •  September  21:    Statement  of  Work:  This  is  a  graded  assignment.  
  • 26.
    What’s  Now?     •  In  class  wri=ng  assignment.   •  You’re  the  PIO  for  the  local  police  department   that  is  handling  this  inves=ga=on.  Write  a  release   with  the  informa=on  you  have  on  the  piece  of   paper  I’m  handing  out.   •  Feel  free  to  look  back  at  my  wri=ng  notes  from   today.