This document contains a syllabus for the subject "Management Concepts and Organizational Behavior" taught at KGiSL Institute of Technology. The syllabus outlines the course units which include the nature and theories of management, management functions, and managerial roles. It also lists the course outcomes as describing various management concepts and theories in today's business scenario.
This document contains a syllabus for a course on management concepts and organizational behavior from KGiSL Institute of Technology. The syllabus outlines topics that will be covered in Unit II, which includes planning, organizing, and control. It defines planning as a managerial function involving defining goals, strategies, and work plans. Organization structure, design, and coordination are also discussed. Control is introduced as monitoring and correcting performance.
1. Early advocates of behavioral views of management included Robert Owen, Hugo Munsterberg, Mary Parker Follett, and Chester Barnard.
2. The behavioral science approach emphasizes scientific research to develop practical guidelines for managers based on theories of human behavior in organizations.
3. Contributions of the behavioral viewpoint include spotlighting important managerial factors and highlighting the importance of organizational members as active resources.
Management is evolving as a profession with several key features:
1. There is a systematic body of knowledge in management that helps professionals gain specialized expertise.
2. Professional associations for managers are developing that could help regulate the field and grant certifications.
3. There is a growing emphasis on ethical codes of conduct for managers.
However, management is not fully considered a profession yet because entry is not strictly restricted based on qualifications, and the primary goal of business is profit rather than social welfare.
The document discusses decision making and the planning process. It describes how decision making drives the planning process and establishes organizational goals. There are strategic, tactical, and operational goals and plans. Strategic plans outline priorities to achieve strategic goals, tactical plans implement strategic plans to achieve tactical goals, and operational plans focus on carrying out tactical plans to achieve operational goals. Effective planning requires managing barriers like inappropriate goals, improper reward systems, and reluctance to establish goals. Formal goal setting through management by objectives can help integrate planning by involving collaboration between managers and subordinates.
This document discusses different styles of leadership. It defines leadership as influencing others to achieve goals, and outlines qualities like intelligence, problem-solving skills, and communication abilities. It then describes three common leadership styles: autocratic leadership where the leader centralizes all decision-making; democratic leadership where decisions are made as a group; and laissez-faire leadership where the leader gives subordinates maximum freedom without direction.
This document discusses planning as the process of deciding goals and strategies for accomplishing them. It notes that planning creates a foundation for organizing, directing, and controlling efforts. The document outlines the purposes of planning, which include providing direction, reducing uncertainty, and establishing goals for control. It describes the typical planning process as involving defining objectives, determining current status, anticipating future conditions, analyzing alternatives, implementing plans, and evaluating results. Finally, it discusses the relationship between planning and organizational performance.
A fantastic PPT on organising. The PPT contains a detailed description about the concept of organising. It discusses the meaning, features and various aspects of organising.
This document contains a syllabus for a course on management concepts and organizational behavior from KGiSL Institute of Technology. The syllabus outlines topics that will be covered in Unit II, which includes planning, organizing, and control. It defines planning as a managerial function involving defining goals, strategies, and work plans. Organization structure, design, and coordination are also discussed. Control is introduced as monitoring and correcting performance.
1. Early advocates of behavioral views of management included Robert Owen, Hugo Munsterberg, Mary Parker Follett, and Chester Barnard.
2. The behavioral science approach emphasizes scientific research to develop practical guidelines for managers based on theories of human behavior in organizations.
3. Contributions of the behavioral viewpoint include spotlighting important managerial factors and highlighting the importance of organizational members as active resources.
Management is evolving as a profession with several key features:
1. There is a systematic body of knowledge in management that helps professionals gain specialized expertise.
2. Professional associations for managers are developing that could help regulate the field and grant certifications.
3. There is a growing emphasis on ethical codes of conduct for managers.
However, management is not fully considered a profession yet because entry is not strictly restricted based on qualifications, and the primary goal of business is profit rather than social welfare.
The document discusses decision making and the planning process. It describes how decision making drives the planning process and establishes organizational goals. There are strategic, tactical, and operational goals and plans. Strategic plans outline priorities to achieve strategic goals, tactical plans implement strategic plans to achieve tactical goals, and operational plans focus on carrying out tactical plans to achieve operational goals. Effective planning requires managing barriers like inappropriate goals, improper reward systems, and reluctance to establish goals. Formal goal setting through management by objectives can help integrate planning by involving collaboration between managers and subordinates.
This document discusses different styles of leadership. It defines leadership as influencing others to achieve goals, and outlines qualities like intelligence, problem-solving skills, and communication abilities. It then describes three common leadership styles: autocratic leadership where the leader centralizes all decision-making; democratic leadership where decisions are made as a group; and laissez-faire leadership where the leader gives subordinates maximum freedom without direction.
This document discusses planning as the process of deciding goals and strategies for accomplishing them. It notes that planning creates a foundation for organizing, directing, and controlling efforts. The document outlines the purposes of planning, which include providing direction, reducing uncertainty, and establishing goals for control. It describes the typical planning process as involving defining objectives, determining current status, anticipating future conditions, analyzing alternatives, implementing plans, and evaluating results. Finally, it discusses the relationship between planning and organizational performance.
A fantastic PPT on organising. The PPT contains a detailed description about the concept of organising. It discusses the meaning, features and various aspects of organising.
This document contains 162 professionals' opinions on the difference between management and leadership. Key differences highlighted include:
- Management focuses on efficiency, tasks, and goals while leadership focuses on vision, inspiring change, and effectiveness.
- Managers direct resources and delegate tasks, while leaders motivate others and inspire action through vision and role modeling.
- Management is a role or responsibility, while leadership can come from any level and is about influence rather than position.
- The best organizations value both management and leadership working together to achieve goals and drive change.
The document provides an overview of management and organizational behavior concepts. It discusses:
1. Definitions of management which emphasize coordinating activities to achieve goals. The main functions of management are planning, organizing, staffing, directing, and controlling.
2. Principles of management proposed by theorists like Fayol and Taylor which focused on concepts like division of labor, authority, discipline and scientific selection of workers.
3. Management can be viewed as both an art and a science. As a science, principles and theories can be developed, while as an art, judgment is needed in applying principles to real-world situations.
4. The levels of management include top, middle and lower levels with varying responsibilities
This document discusses planning, including its meaning, nature, importance, advantages, disadvantages, and process. Planning is deciding in advance what to do, how to do it, when to do it and who to do it. It is goal-oriented, pervasive, efficient, helps with coordination and flexibility. Planning helps set objectives, avoid uncertainty, coordinate activities, and run organizations effectively. While planning is important, it can also be costly and delay action. The planning process involves analyzing internal and external environments, setting objectives and forecasts, identifying alternatives, and reviewing plans. There are different types of planning like corporate, divisional, group, and departmental planning.
Organizational Behavior: Learning and its theoriesShreya Bhargava
Presentation for Management students to understand the basic concept of learning, its theories, cycle and how to understand and change employee undesirable behavior
The document discusses several theories of leadership, including trait theories, behavioral theories, and contingency theories. Trait theories focus on identifying personality traits and characteristics associated with effective leadership. Behavioral theories examine what leaders do and how they act. Contingency theories emphasize that leadership effectiveness depends on interactions between leaders, followers, tasks, and situations. Specific theories covered include the Ohio State leadership studies, path-goal theory, Fiedler's contingency model, Hersey-Blanchard situational theory, and leader-member exchange theory.
Nature & significance of management class 12Priyanka Rao
This document provides an overview of key management concepts including:
1. It defines management as the process of designing and maintaining an environment for individuals to efficiently accomplish goals.
2. The five main functions of management are outlined as planning, organizing, staffing, directing, and controlling.
3. Planning involves setting objectives and targets, organizing is bringing together resources, staffing is recruiting the right people, directing is supervision, and controlling is measuring performance.
4. Coordination is described as integrating all management functions and group efforts to achieve planned goals. Coordination is important as organizations grow in size and functions are specialized.
This document discusses key concepts related to management including:
- Definitions of management from various scholars and perspectives including as an art, science, and profession.
- Levels of management including top, middle, and lower/supervisory.
- The functions of management such as planning, organizing, leading, and controlling.
- Tools and techniques used by managers including strategic planning, tactical planning, operational planning, delegation, and performance appraisal.
- Skills required of managers such as analytical, technical, and interpersonal skills.
The document provides an overview of the foundations of individual behavior in organizational behavior, including biographical characteristics, abilities, learning theories, personality traits, values, attitudes, and job satisfaction. It discusses key concepts related to each topic and provides examples to illustrate important theories and models. The document lays the groundwork for understanding individual level factors that influence behavior in organizational settings.
Planning is an essential function of management that involves determining goals and methods for achieving them. The document discusses strategic planning and operational planning. Strategic planning focuses on long-term organization-wide goals, while operational planning focuses on short-term goals and implementation methods at the manager level. A case study example demonstrates a pharmaceutical company undertaking a long-term, formal, proactive operational planning process to enter the obesity drug market. Key steps included gathering market data, analyzing opportunities and risks, formulating a multi-year business plan, and implementing and monitoring progress according to the plan.
This document discusses different types of organizational structures. It defines organizational structure as the framework for how managerial and operating tasks are arranged. The main organizational structures covered are: line structure, which focuses on vertical authority; functional structure, which divides the organization by specialty areas; line and staff structure, which combines line managers and specialist staff; matrix structure, with dual lines of authority for functional areas and projects; and committee structure, where decisions are made by groups. Each structure is defined and its advantages and disadvantages are outlined.
BUSINESS ORGANIZATION AND MANAGEMENT - B.Com I SEM- UNIT-3Balasri Kamarapu
INTRODUCTION TO FUNCTIONS OF MANAGEMENT:
Management - Meaning - Characteristics - Functions of Management - Levels of Management – Skills of Management- Scientific Management - Meaning - Definition - Objectives - Criticism – Fayol‘s 14 Principles of Management .
Planning is the fundamental function of management that involves anticipating the future and determining a course of action to achieve goals. It is goal-oriented, primary, pervasive across managers and organizations, intellectual involving imagination and adjustment, continuous as assumptions change, forward-looking to consider the future, and involves choice through decision making. The objectives of planning are to focus on objectives and results, reduce uncertainty and change, provide direction, encourage innovation, help with coordination, guide decision making, enable decentralization, provide economy, and facilitate control.
The document discusses various theories of leadership including trait, behavioral, and contingency theories. It outlines different leadership styles like autocratic, democratic, and laissez-faire. Additionally, it distinguishes between transactional and transformational leadership and explores the differences between management and leadership.
Managers assume multiple roles to meet the demands of their functions. Henry Mintzberg identified ten common managerial roles divided into three groups: interpersonal, informational, and decisional. The three interpersonal roles are figurehead, leader, and liaison, which are primarily concerned with interpersonal relationships. The three informational roles are disseminator, spokesperson, and monitor, which are primarily concerned with the information aspects of managerial work. The four decisional roles are entrepreneur, disturbance handler, resource allocator, and negotiator, which revolve around making choices.
This document discusses the process of organizing as a management function. It defines organizing as dividing work activities into departments and groups, assigning duties, and establishing authority and responsibility. The key steps in organizing are determining objectives, listing activities, grouping activities, determining positions, delegating duties, and establishing relationships between positions. Organizing establishes the formal organizational structure through departments, charts, and allocation of authority. Informal organization also occurs naturally through social groups.
Performance appraisal is the process of systematically evaluating an employee's performance and providing feedback. 360-degree appraisal involves gathering feedback about an employee from subordinates, peers, supervisors, and sometimes external stakeholders. It provides a more balanced and objective view of performance from different perspectives. While it can be an effective development tool, 360-degree appraisal also has some disadvantages like being time-consuming, costly, and potentially damaging to employees' self-esteem if the feedback is too critical.
This document discusses performance management systems. It begins by outlining the scope and significance of performance management, including its advantages and impact of organizational structure. It then defines key terms like performance, competency, and potential. The document outlines the performance management cycle and process, which includes performance planning, monitoring, feedback, and rewards. It discusses objectives and characteristics of performance management systems. Finally, it describes benefits for the organization, managers, and individuals.
The document discusses the concepts of organizing, including defining organizing as the process of arranging work, authority, and resources to achieve organizational goals. It covers principles of organization like unity of command and span of control, and different types of organizational structures such as functional, divisional, and matrix structures. The document also examines concepts related to organizing like responsibility, authority, and centralization versus decentralization.
Centralization & Decentralization- CLEAR EXPLANATION ABOUT Definition, Advantages, Disadvantages of both with PICTURES, HR FUNCTIONS, operations, stratergies
Training and Development, Executive Management Development Programme, Multipl...Santhanalaxmi Karthikvel
This starts with the detailed description of training and development, their methods and this also contains the training methods of supervisors. The concept of Executive Development Programme. It also deals with the concepts of Group Discussion, Conference and seminars, case studies, Role playing, business games and sensitivity training. The unit completes with the explanation of career development and the evaluation of career planning
This document provides information on management concepts and functions. It distinguishes between administration and management, defines key management roles and functions, and outlines the evolution of management thought from classical to modern approaches. The trends and challenges of managing in a global scenario are also discussed, including the importance of planning, the management by objectives (MBO) process, and how to implement policies and strategies.
This document contains 162 professionals' opinions on the difference between management and leadership. Key differences highlighted include:
- Management focuses on efficiency, tasks, and goals while leadership focuses on vision, inspiring change, and effectiveness.
- Managers direct resources and delegate tasks, while leaders motivate others and inspire action through vision and role modeling.
- Management is a role or responsibility, while leadership can come from any level and is about influence rather than position.
- The best organizations value both management and leadership working together to achieve goals and drive change.
The document provides an overview of management and organizational behavior concepts. It discusses:
1. Definitions of management which emphasize coordinating activities to achieve goals. The main functions of management are planning, organizing, staffing, directing, and controlling.
2. Principles of management proposed by theorists like Fayol and Taylor which focused on concepts like division of labor, authority, discipline and scientific selection of workers.
3. Management can be viewed as both an art and a science. As a science, principles and theories can be developed, while as an art, judgment is needed in applying principles to real-world situations.
4. The levels of management include top, middle and lower levels with varying responsibilities
This document discusses planning, including its meaning, nature, importance, advantages, disadvantages, and process. Planning is deciding in advance what to do, how to do it, when to do it and who to do it. It is goal-oriented, pervasive, efficient, helps with coordination and flexibility. Planning helps set objectives, avoid uncertainty, coordinate activities, and run organizations effectively. While planning is important, it can also be costly and delay action. The planning process involves analyzing internal and external environments, setting objectives and forecasts, identifying alternatives, and reviewing plans. There are different types of planning like corporate, divisional, group, and departmental planning.
Organizational Behavior: Learning and its theoriesShreya Bhargava
Presentation for Management students to understand the basic concept of learning, its theories, cycle and how to understand and change employee undesirable behavior
The document discusses several theories of leadership, including trait theories, behavioral theories, and contingency theories. Trait theories focus on identifying personality traits and characteristics associated with effective leadership. Behavioral theories examine what leaders do and how they act. Contingency theories emphasize that leadership effectiveness depends on interactions between leaders, followers, tasks, and situations. Specific theories covered include the Ohio State leadership studies, path-goal theory, Fiedler's contingency model, Hersey-Blanchard situational theory, and leader-member exchange theory.
Nature & significance of management class 12Priyanka Rao
This document provides an overview of key management concepts including:
1. It defines management as the process of designing and maintaining an environment for individuals to efficiently accomplish goals.
2. The five main functions of management are outlined as planning, organizing, staffing, directing, and controlling.
3. Planning involves setting objectives and targets, organizing is bringing together resources, staffing is recruiting the right people, directing is supervision, and controlling is measuring performance.
4. Coordination is described as integrating all management functions and group efforts to achieve planned goals. Coordination is important as organizations grow in size and functions are specialized.
This document discusses key concepts related to management including:
- Definitions of management from various scholars and perspectives including as an art, science, and profession.
- Levels of management including top, middle, and lower/supervisory.
- The functions of management such as planning, organizing, leading, and controlling.
- Tools and techniques used by managers including strategic planning, tactical planning, operational planning, delegation, and performance appraisal.
- Skills required of managers such as analytical, technical, and interpersonal skills.
The document provides an overview of the foundations of individual behavior in organizational behavior, including biographical characteristics, abilities, learning theories, personality traits, values, attitudes, and job satisfaction. It discusses key concepts related to each topic and provides examples to illustrate important theories and models. The document lays the groundwork for understanding individual level factors that influence behavior in organizational settings.
Planning is an essential function of management that involves determining goals and methods for achieving them. The document discusses strategic planning and operational planning. Strategic planning focuses on long-term organization-wide goals, while operational planning focuses on short-term goals and implementation methods at the manager level. A case study example demonstrates a pharmaceutical company undertaking a long-term, formal, proactive operational planning process to enter the obesity drug market. Key steps included gathering market data, analyzing opportunities and risks, formulating a multi-year business plan, and implementing and monitoring progress according to the plan.
This document discusses different types of organizational structures. It defines organizational structure as the framework for how managerial and operating tasks are arranged. The main organizational structures covered are: line structure, which focuses on vertical authority; functional structure, which divides the organization by specialty areas; line and staff structure, which combines line managers and specialist staff; matrix structure, with dual lines of authority for functional areas and projects; and committee structure, where decisions are made by groups. Each structure is defined and its advantages and disadvantages are outlined.
BUSINESS ORGANIZATION AND MANAGEMENT - B.Com I SEM- UNIT-3Balasri Kamarapu
INTRODUCTION TO FUNCTIONS OF MANAGEMENT:
Management - Meaning - Characteristics - Functions of Management - Levels of Management – Skills of Management- Scientific Management - Meaning - Definition - Objectives - Criticism – Fayol‘s 14 Principles of Management .
Planning is the fundamental function of management that involves anticipating the future and determining a course of action to achieve goals. It is goal-oriented, primary, pervasive across managers and organizations, intellectual involving imagination and adjustment, continuous as assumptions change, forward-looking to consider the future, and involves choice through decision making. The objectives of planning are to focus on objectives and results, reduce uncertainty and change, provide direction, encourage innovation, help with coordination, guide decision making, enable decentralization, provide economy, and facilitate control.
The document discusses various theories of leadership including trait, behavioral, and contingency theories. It outlines different leadership styles like autocratic, democratic, and laissez-faire. Additionally, it distinguishes between transactional and transformational leadership and explores the differences between management and leadership.
Managers assume multiple roles to meet the demands of their functions. Henry Mintzberg identified ten common managerial roles divided into three groups: interpersonal, informational, and decisional. The three interpersonal roles are figurehead, leader, and liaison, which are primarily concerned with interpersonal relationships. The three informational roles are disseminator, spokesperson, and monitor, which are primarily concerned with the information aspects of managerial work. The four decisional roles are entrepreneur, disturbance handler, resource allocator, and negotiator, which revolve around making choices.
This document discusses the process of organizing as a management function. It defines organizing as dividing work activities into departments and groups, assigning duties, and establishing authority and responsibility. The key steps in organizing are determining objectives, listing activities, grouping activities, determining positions, delegating duties, and establishing relationships between positions. Organizing establishes the formal organizational structure through departments, charts, and allocation of authority. Informal organization also occurs naturally through social groups.
Performance appraisal is the process of systematically evaluating an employee's performance and providing feedback. 360-degree appraisal involves gathering feedback about an employee from subordinates, peers, supervisors, and sometimes external stakeholders. It provides a more balanced and objective view of performance from different perspectives. While it can be an effective development tool, 360-degree appraisal also has some disadvantages like being time-consuming, costly, and potentially damaging to employees' self-esteem if the feedback is too critical.
This document discusses performance management systems. It begins by outlining the scope and significance of performance management, including its advantages and impact of organizational structure. It then defines key terms like performance, competency, and potential. The document outlines the performance management cycle and process, which includes performance planning, monitoring, feedback, and rewards. It discusses objectives and characteristics of performance management systems. Finally, it describes benefits for the organization, managers, and individuals.
The document discusses the concepts of organizing, including defining organizing as the process of arranging work, authority, and resources to achieve organizational goals. It covers principles of organization like unity of command and span of control, and different types of organizational structures such as functional, divisional, and matrix structures. The document also examines concepts related to organizing like responsibility, authority, and centralization versus decentralization.
Centralization & Decentralization- CLEAR EXPLANATION ABOUT Definition, Advantages, Disadvantages of both with PICTURES, HR FUNCTIONS, operations, stratergies
Training and Development, Executive Management Development Programme, Multipl...Santhanalaxmi Karthikvel
This starts with the detailed description of training and development, their methods and this also contains the training methods of supervisors. The concept of Executive Development Programme. It also deals with the concepts of Group Discussion, Conference and seminars, case studies, Role playing, business games and sensitivity training. The unit completes with the explanation of career development and the evaluation of career planning
This document provides information on management concepts and functions. It distinguishes between administration and management, defines key management roles and functions, and outlines the evolution of management thought from classical to modern approaches. The trends and challenges of managing in a global scenario are also discussed, including the importance of planning, the management by objectives (MBO) process, and how to implement policies and strategies.
Ch1_Introduction to Management and Organization.pptxKimT35
This document provides an introduction to management and organization. It defines management as coordinating and overseeing the work of others. The four main functions of management are planning, organizing, leading, and controlling (POLC framework). Effective management requires technical skills to perform tasks, human skills to motivate people, and conceptual skills to envision the organization holistically. Studying management is important because it is essential to running organizations efficiently and achieving goals. Without proper management, organizations could become chaotic and unproductive. The document also discusses the different levels and functional areas of management in organizations.
Managers - Understanding Management (Theory and Approaches)Seta Wicaksana
Average managers play checkers, while great managers play chess. The difference? In checkers, all the pieces are uniform and move in the same way; they are interchangeable. You need to plan and coordinate their movements, certainly, but they all move at the same pace, on parallel paths. In chess, each type of piece moves in a different way, and you can’t play if you don’t know how each piece moves. More important, you won’t win if you don’t think carefully about how you move the pieces.
CHAPTER ONE
Fundamentals of Management
1.1. Definitions of Management
There is no single, comprehensive and universally accepted definition of management. This holds true due to the following major reasons among others:
Different scholars view management from different perspectives
It has many areas of applications. It is applied in profit, not for profit, private, government, social and business organizations.
Management as a discipline is recent in origin and hence there are a number of theories being added to the field.
It is so broad that it is difficult to encompass all its aspects in a single definition.
It has undergone changes because of the developments in behavioral science and quantitative techniques.
There are different approaches to management, definitions change as the environment changes. The environment of an organization changes due to changes in the political, social, economic, ethical and other factors.
The following are among the most widely accepted definitions of management:
Management is … the organ of society specifically charged with making resources productive - Peter Drucker
Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims - Koontz and Weihrich.
Management is a distinct process consisting of activities of planning, organizing, actuating and controlling, performed to determine and accomplish stated objectives with the use of human beings and other resources - Terry and Franklin.
The work involved in combining and directing the use of resources to achieve particular purposes is called management - David R. Hampton.
Management is the process of planning, organizing, leading and controlling the work of the organization members and of using all available organizational resources to reach stated organizational goals - Stoner, Freeman and Gilbert.
Management is the art of getting things done through people effectively and efficiently - Mary Parker Follett.
Effectiveness/Quality: is a way that produces a desired result.
Efficiency/Related to minimum Cost: is being capable of achieving the desired result with the minimum use of resources, time and effort.
1.2. Significance of Management
1) Encourages Initiative: Management encourages initiative. Initiative means to do the right thing at the right time without being told or influenced by the superior. The employees should be encouraged to make their own plans and also to implement these plans. Initiative gives satisfaction to employees and success to organization.
2) Encourages Innovation: Management also encourages innovation in the organization. Innovation brings new ideas, new technology, new methods, new products, new services, etc. This makes the organization more competitive and efficient.
3) Facilitates Growth and Expansion: Management makes optimum utilization of available resources. It reduces wastage and increase efficiency.
This document discusses key concepts in management. It defines management as achieving organizational goals efficiently through planning, organizing, staffing, directing, and controlling resources. The five functions of management are described as planning, organizing, staffing, directing, and controlling. Planning involves determining objectives and strategies. Organizing is dividing work and coordinating departments. Staffing is selecting and training employees. Directing provides leadership, motivation, and opportunities. Controlling establishes standards, measures performance, and ensures goals are met.
This document discusses key concepts in management. It defines management as achieving organizational goals efficiently through planning, organizing, staffing, directing, and controlling resources. The five functions of management are described as planning, organizing, staffing, directing, and controlling. Planning involves determining objectives and strategies. Organizing is dividing work and coordinating departments. Staffing is selecting and training employees. Directing provides leadership, motivation, and opportunities. Controlling establishes standards, measures performance, and ensures goals are met.
This document discusses several key concepts in organizational performance and management. It defines effectiveness as doing the right things and achieving goals, while efficiency is doing things right by minimizing costs and maximizing outputs. It also describes Mintzberg's roles approach that identifies managerial roles as interpersonal, informational, and decisional. Technical, human, and conceptual skills are important at different management levels, with executives focusing more on conceptual skills and first-line managers on technical skills. Building a vision and maintaining ethical standards are important challenges for management in a global environment.
The document provides an overview of management, including:
1. It defines management as the process of planning, organizing, leading and controlling organizational resources to achieve goals, according to Henri Fayol.
2. It discusses several theories of management, including scientific management which aims to increase productivity and efficiency through analyzing work processes. Frederick Taylor is considered the father of scientific management and emphasized time and motion studies.
3. Henri Fayol's administrative management theory focused on developing organizational structure for high efficiency. It identified 14 principles of management including division of work, authority and responsibility, and unity of command.
Contents Different Managerial Functions, Definition & Meaning of Management, Planning process, functions of organization, factors affecting on staffing, Managers & Managerial Skills, Role & Responsibilities of Manager, Skills needed at various levels of Management
(1) The document discusses the evolution of management approaches from classical, behavioral, and management science perspectives.
(2) It emphasizes the need for managers to integrate tools and principles from the different approaches to be successful.
(3) Key contributors and their principles are outlined, such as Taylor's scientific management, Weber's bureaucracy model, and Follett's focus on recognizing individual behavior in organizations.
The document discusses the classical view of management, which includes scientific management and bureaucratic management. It provides details on scientific management approaches developed by Frederick Taylor, including defining the optimal way to perform each job and increasing productivity. Bureaucratic management focuses on structuring the organization for better performance. The document also discusses the primary functions of management as planning, organizing, directing, and controlling (PODC) and the skills required by managers, such as conceptual skills, communication skills, and leadership skills.
Chapter 1 intro to mgmt + planning 4 studentsRajat Gupta
This document provides an overview of the evolution of management thought from early theories like scientific management to more modern approaches. It discusses key contributors like Taylor who developed scientific management principles focusing on time-and-motion studies. Problems with scientific management led to administrative theory which sought efficiency and effectiveness through bureaucracy and clearly defined roles. Fayol further developed principles of management covering areas like division of labor, authority, and discipline. The evolution of management theory aims to find better ways to utilize organizational resources through the core functions of planning, organizing, leading and controlling.
Management involves planning, organizing, staffing, directing, and controlling organizational resources to achieve goals. It is defined by experts like Fayol as forecasting, organizing, commanding, coordinating, and controlling. Management integrates resources into an effective operating unit through these functions. It is a continuous process that aims to balance effectiveness and efficiency through group effort while adapting to changes as an organization and environment are dynamic. Management has principles of both an art and a science, requiring specialized skills and knowledge. It is becoming a profession and is universally applicable in all organizations seeking to accomplish objectives through people and resources.
Presentation on Chapter 1 ( Nature and Significance of Management ) of Class 12 Business Studies.
Contents: Concept and Importance of Management, Nature of Management as Art, Science and Profession, Levels and Functions of Management, Concept and Importance of Coordination.
This document discusses management development. It defines development as having a long-term focus on preparing employees for future roles, unlike training which focuses on short-term skills. Development helps improve individual and organizational performance. Several methods of management development are outlined, including supervisor training, leadership development, modeling, coaching, mentoring, and executive education. Common problems with development efforts include failing to analyze needs properly and encapsulated development where new skills are not applied on the job. Evaluation of programs is important for improving future efforts.
This document provides guidelines for supervisors on implementing an effective performance management process at a university. It discusses preparing for and conducting performance planning with employees to establish expectations and objectives. Regular coaching and feedback are emphasized to support employees' success. A performance review evaluates employees' performance against the agreed upon objectives. The goal is to improve staff performance, support development, and align compensation with organizational goals.
This document provides an overview of leadership and how it can be developed. It defines leadership as leading a group and management as dealing with or controlling things and people. It notes that successful businesses need both strong leadership and management. Leadership is about vision and goals while management focuses on day-to-day administration. The document also discusses models for reflection on experiences, how experiences and education can develop leadership, different training programs, and methods for assessing leadership abilities.
Management and organizational development ch 9 e10 by muhammad farhanMuhammad Farhan
This document provides an overview of human resource management and organizational development topics. It discusses determining net management requirements by analyzing organizational objectives, management inventories, succession plans, and changes to the management team. Various management development methods are outlined, including on-the-job training, classroom training techniques like lectures and case studies, and evaluation of development programs. Organizational development phases of diagnosis, strategy planning, education, and evaluation are also summarized.
This document discusses management concepts including:
1. It defines management as planning, organizing, and conducting processes to achieve organizational goals such as profit maximization, customer satisfaction, and productivity.
2. It outlines the roles and responsibilities of different levels of management, including top-level strategic planning, middle-level executing plans and reporting, and lower-level overseeing production and workers.
3. It also discusses operations management roles like understanding objectives, developing strategies, designing processes, and improving performance to balance factors like cost, quality and flexibility.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
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A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
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Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
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Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Anny Serafina Love - Letter of Recommendation by Kellen Harkins, MS.AnnySerafinaLove
This letter, written by Kellen Harkins, Course Director at Full Sail University, commends Anny Love's exemplary performance in the Video Sharing Platforms class. It highlights her dedication, willingness to challenge herself, and exceptional skills in production, editing, and marketing across various video platforms like YouTube, TikTok, and Instagram.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
1. KGiSL Institute of Technology
(Approved by AICTE, New Delhi; Affiliated to Anna University, Chennai)
Recognized by UGC, Accredited by NBA (IT)
365, KGiSL Campus, Thudiyalur Road, Saravanampatti, Coimbatore – 641035.
Department of Management Studies
Name of the Faculty : Ms.D.Alamelu
Subject Name & Code : BA4102 / MANAGEMENT CONCEPTS AND ORGANIZATIONAL BEHAVIOR
Branch & Department : MBA
Year & Semester : 2022 / I
Academic Year :2022-23
BA4102/PEC/I MBA/I SEM/KG-KiTE
2. SYLLABUS
UNIT I – NATURE AND THEORIES OF MANAGEMENT
Evolution of management Thought-Classical, Behavioral and
Management Science Approaches Management- meaning, levels,
management as an art or science, Managerial functions and Roles,
Evolution of Management Theory- Classical era- Contribution of
F.W.Taylor, Henri Fayol, NeoClassical-Mayo & Hawthorne Experiments. •
Modern era – system & contingency approach Managerial Skills.
BA4102/PEC/I MBA/I SEM/KG-KiTE
6. WHO are managers and where do they work?
● Managers can range in age from 15 to 80+
● They run large corporations, medium-sized businesses, and
entrepreneurial start-ups.
● They’re also found in government departments, hospitals, not-
for-profit agencies, museums, schools, and even
nontraditional organizations such as political campaigns and
music tours.
● Some managers are top-level managers while others are first-
line managers.
BA4102/PEC/I MBA/I SEM/KG-KiTE
19. WHAT is MANAGEMENT?
• Management involves coordinating and overseeing the
work activities of others so their activities are completed
efficiently and effectively.
BA4102/PEC/I MBA/I SEM/KG-KiTE
20. BA4102/PEC/I MBA/I SEM/KG-KiTE
Who Is a Manager?
• A manager is someone who coordinates and
oversees the work of other people so
organizational goals can be accomplished
• A manager’s job is not about personal
Achievement, it’s about helping others do
their work
21. WHY are managers important?
• Inspire professionally and personally
• Energize coworkers to accomplish things together that they
couldn’t get done.
• Provide coaching and guidance with problems
• Provide feedback on how employees are doing
• Helps to improve the employee performance
• Keeps informed of organizational changes
• Change the life of his subordinates
BA4102/PEC/I MBA/I SEM/KG-KiTE
22. How can managers be classified in organizations?
BA4102/PEC/I MBA/I SEM/KG-KiTE
23. First-line (or frontline) managers
• Manage the work of non managerial employees who typically
are involved with producing the organization’s products or
servicing the organization’s customers.
• These managers often have titles such as supervisors or shift
managers, district managers, department managers, or office
managers.
BA4102/PEC/I MBA/I SEM/KG-KiTE
24. Middle managers
• Manage the work of first-line managers and can be found
between the lowest and top levels of the organization.
• They may have titles such as regional manager, project leader,
store manager, or division manager.
• Middle managers are mainly responsible for turning company
strategy into action.
BA4102/PEC/I MBA/I SEM/KG-KiTE
25. Top managers
• Who are responsible for making organization-wide decisions
and establishing the plans and goals that affect the entire
organization.
• These individuals typically have titles such as executive vice
president, president, managing director, chief operating officer,
or chief executive officer
BA4102/PEC/I MBA/I SEM/KG-KiTE
26. WHY are managers important?
• Inspire professionally and personally
• Energize coworkers to accomplish things together that they
couldn’t get done.
• Provide coaching and guidance with problems
• Provide feedback on how employees are doing
• Helps to improve the employee performance
• Keeps informed of organizational changes
• Change the life of his subordinates
BA4102/PEC/I MBA/I SEM/KG-KiTE
28. Management as a science
• Management has a systematic body of knowledge consisting of general
principles and techniques.
• Universal principles: Management contains sound fundamental principles
which can be universally applied.
• Scientific enquiry and experiments: Mgmt principles have been developed
through experiments and practical experience of a large number of
managers.
• Cause and effect relationship: the principles of management establish
cause and effect relationship between different variables
• Tests of validity and predictability: Principles of management can also be
tested for their validity.
• For example, the principle of unity of command can be tested by comparing two
persons, one having a single boss and other having two bosses. The performance of
the first person will be higher than that of the second.
BA4102/PEC/I MBA/I SEM/KG-KiTE
29. Management - art
● The essential elements of arts are:
■ Practical knowledge
■ Personal skill
■ Result oriented approach
■ Creativity
■ Improvement through continuous practice
● Management fulfills:
■ A manager is judged not just by his technical knowledge but by his efficiency in
applying this knowledge
■ Every manager has his individual approach and style in solving managerial
problems.
■ Every manager applies certain knowledge and skills to achieve the desired results
■ A manager effectively combines and coordinates the factors of production to create
goods and services.
■ manager gains experience through regular practice and becomes more effective.
BA4102/PEC/I MBA/I SEM/KG-KiTE
32. Management Functions
• Henri Fayol suggested the all managers perform five functions:
• Planning
• Organizing
• Commanding
• Coordinating
• Controlling
• Today the following four functions describes the managers work:
• Planning – set goals, establish strategies for achieving those goals and develop plans
to integrate and coordinate activities.
• Organizing – arranging and structuring the work that employees needs to do to
accomplish the organizational goals.
• Leading - Every organization has people, and a manager’s job is to work with and
through people to accomplish goals. and
• Controlling – The process of monitoring, comparing and correcting
BA4102/PEC/I MBA/I SEM/KG-KiTE
33. Mintzberg’s Managerial Roles and a
Contemporary Model of Managing
• Managerial roles refers to specific actions or behaviors expected of
and exhibited by a manager.
BA4102/PEC/I MBA/I SEM/KG-KiTE
34. A. Interpersonal Roles arise directly from the formal authority the manager
has and involve interpersonal relationships.
1. Figurehead role
The manager performs ceremonial and symbolic duties by virtue of his
position. They include: receiving dignitaries, attending parties, visiting
the sick employees, etc.
2. Leadership role
This role is particularly performed by heads of units or departments. As
heads managers are responsible for the work of people in that unit. As a
leader he gives directions, appraises performance, correct mistakes,
disciplines staff, motivates subordinates, determines rewards and
punishments, etc.
3. Liaison role
The manager ensures contacts with other units and outside agencies on
behalf of own unit. He works more as a public relations officer.
BA4102/PEC/I MBA/I SEM/KG-KiTE
35. B. Informational Roles. Due to his status and contacts the
manager gets to know a lot of information which may not be
available to his subordinates. This information he uses in a
variety of ways for the effective functioning of his unit.
4. Monitor
As a monitor of information, the manager scans his
environment for information. As a monitor of information he is
continuously keeping his ears open for all sources. Typically,
this is done by reading papers and talking with others.
5. Disseminator
After having acquired information, the manager also passes
this information relatively to his subordinates, superiors and
colleagues.
6. Spokesman role
The manager represents his unit and its problems in different
forums. As a spokesman, the manager presents the problem of
his unit to others, and presents information to others who
BA4102/PEC/I MBA/I SEM/KG-KiTE
36. C. Decisional Roles. By virtue of the position and authority vested in
him, a manager is continuously making decisions dealing with the
unit's strategy, allocation of resources, solving problems, etc.
7. Entrepreneurial role
The manager seeks to respond to the changing conditions of
environment. He is constantly looking for new ideas and initiating
development projects.
8. Disturbance handler
He responds to pressures and crisis situations.
9. Resource allocator
This role involves the allocation of resources: human, physical,
financial and other forms of resources to get things done. Allocation
of his own time and powers are important dimension
10. Negotiator
The manager is carrying on negotiations with external as well as
internal agents. The negotiator role is very important as the
manager's capability to negotiate determines the unit's performance.
BA4102/PEC/I MBA/I SEM/KG-KiTE
37. Managerial Skills
• Skill is the knowledge and ability that enables one to do a job
very well.
• Managers need to develop different skills in order to perform
their duties effectively. There are some basic skills, which all
managers should possess.
BA4102/PEC/I MBA/I SEM/KG-KiTE
40. Classical Theory of Management (Classical
Approach)
• The classical approach is the earliest thought of management
and it was associated with the ways to manage work and
organizations more efficiently.
• The classical approach are categorized into three groups
namely, scientific management, administrative management,
BA4102/PEC/I MBA/I SEM/KG-KiTE
41. Scientific Management
• Fredrick Winslow Taylor
• The “father” of scientific management
• Published Principles of Scientific Management (1911)
• The theory of scientific management
• Using scientific methods to define the “one best way” for a job to be done:
• Putting the right person on the job with the correct tools and
equipment.
• Having a standardized method of doing the job.
• Providing an economic incentive to the worker
BA4102/PEC/I MBA/I SEM/KG-KiTE
42. Taylor’s Four Principles of Management
1.Develop a science for each element of an individual’s work,
which will replace the old rule-of-thumb method.
2.Scientifically select and then train, teach, and develop the
worker.
3.Heartily cooperate with the workers so as to ensure that all
work is done in accordance with the principles of the science
that has been developed.
4.Divide work and responsibility almost equally between
management and workers. Management takes over all work for
which it is better fitted than the workers.
BA4102/PEC/I MBA/I SEM/KG-KiTE
43. General Administrative Theory
• Henri Fayol
• Believed that the practice of management was distinct from other
organizational functions
• Developed fourteen principles of management that applied to all
organizational situations
• Max Weber
• Developed a theory of authority based on an ideal type of
organization (bureaucracy)
BA4102/PEC/I MBA/I SEM/KG-KiTE
44. Administrative management
Fayol’s 14 Principles of Management
• Division of work: work specialization as the best way to use the human
resources of the organization.
• Authority: Authority was defined by Fayol as the right to give orders and
the power to exact obedience.
• Discipline: Employees must obey the rules and respect the rules that
govern the orgn.
• Unity of command: Every employees should receive orders only from
one superior.
• Unity of direction: should have a single plan of action to guide mgrs and
workers. BA4102/PEC/I MBA/I SEM/KG-KiTE
45. • Remuneration: workers must be paid a fair wage for their services.
• Centralization: this term refers to the degree to which subordinates are
involved in decision making.
• Scalar Chain: the line of authority from top management to the lowest
rank is the scalar chain.
• Order: People and materials should be in the right place at the right time.
• Equity: Mgrs should be kind and fair to their subordinates.
• Stability of Tenure of Personnel: Mgmt should provide orderly personnel
planning and ensure that replacements are available to fill vacancies.
• Initiative: Employees who are allowed to originate and carryout plans will
exert high levels of effort.
BA4102/PEC/I MBA/I SEM/KG-KiTE
47. Behavioral approach
• Behavioral approach - It focused on trying to understand the
factors that affect human behavior at work.
• Elton Mayo – Father of Human relations (Introduced human relations
approach to management thought)
• The Hawthorne Studies:
A series of productivity experiments conducted at Western
Electric from 1927 to 1932.
• Experimental findings
Productivity unexpectedly increased under imposed adverse working
conditions.
The effect of incentive plans was less than expected.
• Research conclusion
Social norms, group standards and attitudes more strongly influence
individual output and work behavior than do monetary incentives.
BA4102/PEC/I MBA/I SEM/KG-KiTE
48. The Systems Approach
• System Defined
• A set of interrelated and interdependent parts
arranged in a manner that produces a unified whole.
• Basic Types of Systems
• Closed systems
• Are not influenced by and do not interact with their environment (all
system input and output is internal).
• Open systems
• Dynamically interact to their environments by taking in inputs and transforming
them into outputs that are distributed into their environments
BA4102/PEC/I MBA/I SEM/KG-KiTE
50. Implications of the Systems Approach
• Coordination of the organization’s parts is essential for proper
functioning of the entire organization.
• Decisions and actions taken in one area of the organization will
have an effect in other areas of the organization.
• Organizations are not self-contained and, therefore, must adapt
to changes in their external environment
BA4102/PEC/I MBA/I SEM/KG-KiTE
51. The Contingency Approach
• Contingency Approach Defined
• Also sometimes called the Situational approach.
• There is no one universally applicable set of management principles
(rules) by which to manage organizations.
• Organizations are individually different, face different situations
(contingency variables), and require different ways of managing.
BA4102/PEC/I MBA/I SEM/KG-KiTE