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CHAPTER 1
TWO TERMS
Effectiveness: Efficiency:
means completing the
right task to achieve the
goal within the time
frame.
means completion of
task using minimum
resources.
(DOING RIGHT THINGS) (DOING THINGS RIGHT)
WHO ARE MANAGERS
MANAGEMENT
• Management is the
process of getting things
done with the aim of
achieving goals
effectively and
efficiently
MR. A
MANAGER
GOAL
TEAM
CHARACTERISTICS/NATURE/FEATURES OF MANAGEMENT
1.Management is a goal-oriented process
2.Management is all pervasive
• A petrol pump, A School, A temple
3.Management is Multidimensional
• Management of work: WORK = GOAL
• Management of people:
• Management of operations:
Characteristics/Nature/Features- Continued
4.Management is a continuous process:-
 Not a One time process
 Different Managers- Different Functions
5.Management is a group activity:-
6.Management is a dynamic function:
 Internal VS External Factors
7.Management is an intangible force:
 Cannot be seen only experienced
OBJECTIVES
ORGANISATIONAL
OBJECTIVES:
SOCIAL OBJECTIVES: PERSONAL OBJECTIVES
OBJECTIVES
ORGANISATIONAL
OBJECTIVES:
SOCIAL OBJECTIVES: PERSONAL OBJECTIVES
• SURVIVAL: Ensure
that the organization
survives and exists in
the future.
• PROFITABILITY:
Earning adequate
profit in order to
survive and grow.
• GROWTH: Growth
indicates
how well it exploits
the potential
opportunities
• Producing Quality
Products
•Reasonable Rates,
•Employment
Opportunities,
•Environmental
Friendly Method Of
Production
•Social Responsibility
•Competitive Salaries
•Social And Safety
Needs
•Respect For
Colleagues
•Personal Goals With
Organizational
Objectives
MANAGEMENT
• DEFINITION {Harold Koontz and Heinz
Weihrich}
• “Management is the process of designing and
maintaining an environment in which individuals,
working together in groups, efficiently accomplish
selected aims.”
IMPORTANCE/SIGNIFICANCE OF MANAGEMENT
1. Management helps in achieving group goals: a common
direction
2. Management increases efficiency: to reduce costs and
increase
productivity through better planning, organising, directing,
staffing and controlling the activities of the organisation.
3. Management creates a dynamic organisation:
environment which is constantly changing. Individuals
learn to change from Management
4. Management helps in achieving personal objectives: A
manager motivates - achieve personal goals-organisational
objective. team spirit, cooperation and commitment to
group success.
5. Management helps in the development of society:
LEVELS OF MANAGEMENT
•Authority
•Policy framing
•Goals setting
•Implement
Plans
•Report to Top
level
•Operational
Level
•Following
Orders
NATURE OF MANAGEMENT
PROFESSION
MANAGEMENT AS ART, SCIENCE & PROFESSION
AS AN SCIENCE-
Systematic body of
Knowledge
• Systematic body of
Knowledge – Cause
and Effect
Relationship
(Gravity V/S Apple)
• Principles based on
Experiments
(Observe & Act)
• Universal Validity-
applied in all areas
AS A PROFESSION-
Occupation
• Well defined body of
knowledge.
• Existence of code of
conduct- Rules
(Example- Doctors)
• Restricted entry- Not
everyone can be
professionals
• Fees as remuneration for
their services.
• Service is the motive
AS AN ART-
Skill to achieve the goal
• Existence of
theoretical
knowledge.
• Developed through
practical and creative
process. (Draw-
Sketch-Paint)
• Personalized
application and skill-
differs from one
person to other
P Planning
O Organizing
S Staffing
D Directing
CO Controlling
R Reporting
B Budgeting
CONTROLLIN
G
PLANNING • WHAT GAMES
•TIME
•EQUIPMENT
•PRIZE
•REFRESHMENTS
ORGANIZING •TIME TABLE
•FOOD MENU
•TABLES – CHAIRS
•GROUND
STAFFING
An Example
CONTROLLINGDIRECTING
FUNCTIONS OF BUSINESS (An Example)
PLANNING – •10000 BOTTLES
ORGANIZING – MMM •MACHINERY
•MEN
•MONEY
•MATERIAL
STAFFING •MANAGERS- PURCHASE –SALES- MARKETING
•PRODUCTION
•HOUSE KEEPING
•SUPPLY CHAIN
•LABOURS
DIRECTING
CONTROLLING
I. PLANNING
• Plan – future
course- goal
• Setting objectives
and targets
• what is to be done,
how to be done and
when to do it.
II. ORGANISING
• Bringing together
Physical,
Financial &
Human Resources
 Identify
 Classify
 Assign duty
 Delegate
 Co-ordinate
III. STAFFING
Finding the right person
at the right job at
the right time.
• Man Power
• Recruitment
• Training
• Salary
• Performance
• transfer
IV. DIRECTING
• Supervision
• Motivation
• Leadership
• communication.
V. CONTROLLING
Measuring of actual
performance V/S
Standard Performance
CO-ORDINATION
MEANING
Bringing all functions of
management together
• To bring activities in
sync
• achievement of the
planned goal
• Continuous process
• Integrates group efforts
• It remains the function
and responsibility of
every manager
• A deliberate function
• All pervasive function
FEATURES
IMPORTANCE OF CO-ORDINATION
• Increases the
growth & size
• Functions are
separated into
divisions
• Specialization
THE END

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Nature & significance of management class 12

  • 2. TWO TERMS Effectiveness: Efficiency: means completing the right task to achieve the goal within the time frame. means completion of task using minimum resources. (DOING RIGHT THINGS) (DOING THINGS RIGHT)
  • 4. MANAGEMENT • Management is the process of getting things done with the aim of achieving goals effectively and efficiently MR. A MANAGER GOAL TEAM
  • 5. CHARACTERISTICS/NATURE/FEATURES OF MANAGEMENT 1.Management is a goal-oriented process 2.Management is all pervasive • A petrol pump, A School, A temple 3.Management is Multidimensional • Management of work: WORK = GOAL • Management of people: • Management of operations:
  • 6. Characteristics/Nature/Features- Continued 4.Management is a continuous process:-  Not a One time process  Different Managers- Different Functions 5.Management is a group activity:- 6.Management is a dynamic function:  Internal VS External Factors 7.Management is an intangible force:  Cannot be seen only experienced
  • 8. OBJECTIVES ORGANISATIONAL OBJECTIVES: SOCIAL OBJECTIVES: PERSONAL OBJECTIVES • SURVIVAL: Ensure that the organization survives and exists in the future. • PROFITABILITY: Earning adequate profit in order to survive and grow. • GROWTH: Growth indicates how well it exploits the potential opportunities • Producing Quality Products •Reasonable Rates, •Employment Opportunities, •Environmental Friendly Method Of Production •Social Responsibility •Competitive Salaries •Social And Safety Needs •Respect For Colleagues •Personal Goals With Organizational Objectives
  • 9. MANAGEMENT • DEFINITION {Harold Koontz and Heinz Weihrich} • “Management is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish selected aims.”
  • 10. IMPORTANCE/SIGNIFICANCE OF MANAGEMENT 1. Management helps in achieving group goals: a common direction 2. Management increases efficiency: to reduce costs and increase productivity through better planning, organising, directing, staffing and controlling the activities of the organisation. 3. Management creates a dynamic organisation: environment which is constantly changing. Individuals learn to change from Management 4. Management helps in achieving personal objectives: A manager motivates - achieve personal goals-organisational objective. team spirit, cooperation and commitment to group success. 5. Management helps in the development of society:
  • 11. LEVELS OF MANAGEMENT •Authority •Policy framing •Goals setting •Implement Plans •Report to Top level •Operational Level •Following Orders
  • 13. MANAGEMENT AS ART, SCIENCE & PROFESSION AS AN SCIENCE- Systematic body of Knowledge • Systematic body of Knowledge – Cause and Effect Relationship (Gravity V/S Apple) • Principles based on Experiments (Observe & Act) • Universal Validity- applied in all areas AS A PROFESSION- Occupation • Well defined body of knowledge. • Existence of code of conduct- Rules (Example- Doctors) • Restricted entry- Not everyone can be professionals • Fees as remuneration for their services. • Service is the motive AS AN ART- Skill to achieve the goal • Existence of theoretical knowledge. • Developed through practical and creative process. (Draw- Sketch-Paint) • Personalized application and skill- differs from one person to other
  • 14. P Planning O Organizing S Staffing D Directing CO Controlling R Reporting B Budgeting CONTROLLIN G
  • 15. PLANNING • WHAT GAMES •TIME •EQUIPMENT •PRIZE •REFRESHMENTS ORGANIZING •TIME TABLE •FOOD MENU •TABLES – CHAIRS •GROUND STAFFING An Example
  • 17. FUNCTIONS OF BUSINESS (An Example) PLANNING – •10000 BOTTLES ORGANIZING – MMM •MACHINERY •MEN •MONEY •MATERIAL STAFFING •MANAGERS- PURCHASE –SALES- MARKETING •PRODUCTION •HOUSE KEEPING •SUPPLY CHAIN •LABOURS DIRECTING CONTROLLING
  • 18. I. PLANNING • Plan – future course- goal • Setting objectives and targets • what is to be done, how to be done and when to do it. II. ORGANISING • Bringing together Physical, Financial & Human Resources  Identify  Classify  Assign duty  Delegate  Co-ordinate III. STAFFING Finding the right person at the right job at the right time. • Man Power • Recruitment • Training • Salary • Performance • transfer
  • 19. IV. DIRECTING • Supervision • Motivation • Leadership • communication. V. CONTROLLING Measuring of actual performance V/S Standard Performance
  • 21. MEANING Bringing all functions of management together • To bring activities in sync • achievement of the planned goal • Continuous process • Integrates group efforts • It remains the function and responsibility of every manager • A deliberate function • All pervasive function FEATURES
  • 22. IMPORTANCE OF CO-ORDINATION • Increases the growth & size • Functions are separated into divisions • Specialization