SlideShare a Scribd company logo
,
Where there’s
food there’s
love…..and then
there’s
McDonald’s
That’s why people say…..
CORE VALUE
Serve hot, high quality food at the speed and
convenience of McD.
PRODUCTS
PRICE
PLACE
PROMOTION
PEOPLE
McDonald’s is the second largest
employer and serves approximately 68
million customers daily in 120
countries across 36,900 outlets.
BRAND
EQUITY
HOW DOES MCDONALD’S EARN?
Through Franchisees!!!!!!!
By tenaciously following its
core values since its inception
McDonald’s has been able to
maintain its differentiability
and relevance.
Managing Brand Equity
Q1- What are McDonald’s core brand values? Have these
changed over the years?
Q2- How has McDonald’s grown its brand equity over the
years? Has McDonald’s changed in different parts of
the world or in different economies? Explain.
Q3- What risks do you think McDonald’s will face in the
future?
TO SUMMARISE
1)TO provide hot,high quality food.
2)The “Plan to Win”- 5 p’s Of marketing.
3) Importance of franchise.
4)Importance of quality, service, cleanliness and values.
5)All white meat and to provide healthy food options.
6) Expanding worldwide yet bringing a localized taste of
that
region.
7) “Zoning” at McDonald’s restaurant.
8) “I’m Lovin it”
DISCLAIMER
Created by Ritika Siraj, SRMCEM,Lucknow during an
internship under Prof.Sameer Mathur , IIM Lucknow.

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McDonald's case study

  • 1. , Where there’s food there’s love…..and then there’s McDonald’s
  • 3.
  • 4. CORE VALUE Serve hot, high quality food at the speed and convenience of McD.
  • 5.
  • 11. McDonald’s is the second largest employer and serves approximately 68 million customers daily in 120 countries across 36,900 outlets. BRAND EQUITY
  • 12. HOW DOES MCDONALD’S EARN? Through Franchisees!!!!!!!
  • 13. By tenaciously following its core values since its inception McDonald’s has been able to maintain its differentiability and relevance. Managing Brand Equity
  • 14. Q1- What are McDonald’s core brand values? Have these changed over the years? Q2- How has McDonald’s grown its brand equity over the years? Has McDonald’s changed in different parts of the world or in different economies? Explain. Q3- What risks do you think McDonald’s will face in the future?
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20. TO SUMMARISE 1)TO provide hot,high quality food. 2)The “Plan to Win”- 5 p’s Of marketing. 3) Importance of franchise. 4)Importance of quality, service, cleanliness and values. 5)All white meat and to provide healthy food options. 6) Expanding worldwide yet bringing a localized taste of that region. 7) “Zoning” at McDonald’s restaurant. 8) “I’m Lovin it”
  • 21. DISCLAIMER Created by Ritika Siraj, SRMCEM,Lucknow during an internship under Prof.Sameer Mathur , IIM Lucknow.