The document discusses the concept of emotional intelligence (EI), detailing the types of emotions, their impact on behavior, and the competencies involved in mastering emotions. Key elements of EI include self-awareness, self-management, social awareness, and relationship management, each with strategies for development. The conclusion emphasizes the importance of understanding and managing one's emotions and those of others for personal and professional success.

1. MASTERING EMOTIONS
”The Art of Emotional Intelligence”

2. OUTLINE
2
▷ Emotions: What are they really?
▷ Types of Emotions
▷ Elements of Emotional Intelligence
▷ Building EI competencies
▷ Conclusion

3. Emotions: What
are they?
▷ Mental state arising
spontaneously rather than
through conscious effort.
▷ First, the brain’s Limbic system
3

4. 4
▷ Love
▷ Anger
▷ Fear
▷ Disgust
▷ Surprise
▷ Happiness
▷ Sadness
Imagine Life without
Emotions
Eccl 3: 1-8 A Time for Everything

5. WARNING
Out of control emotions can be dangerous
?

6. EMOTIONAL INTELLIGENCE
6
▷ Mastering not just your emotions
▷ Ability to RECOGNIZE, UNDERSTAND and MANAGE your emotions
and those of others
▷ Inherent?
▷ EI starts with you

7. ““IQ gets you hired, EQ gets you
promoted.”
Time Magazine article
7

8. Elements of EI
Self-awareness
8
Self-
management
Personal
Competencies
Social Awareness Relationship
Management
Social
Competencies

9. “
“One can have no smaller or greater
mastery than mastery of oneself.”
Leonardo da Vinci
9
Personal Competencies

10. Self-awareness
▷ Recognize it
▷ It’s effects on your thoughts
and behaviors?
▷ Strengths and Weaknesses
▷ Self-confidence
10

11. Building Self-awareness
▷ Time to reflect
▷ Acknowledge them
▷ Feel your emotions
▷ Identify your values and
intentions
▷ Build a model
▷ Request honest feedback
▷ Know your triggers
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12. Self-management
If you know, then…
▷ Manage them
▷ Tolerate uncertainty
▷ Self denial
▷ Flexibility and positivity
12

13. Self-management Strategies
▷ Express it.
▷ In then Out
▷ Count to ten
▷ It’s ephemeral
▷ Positive self-talk
▷ Take a break
13

14. “
“Anybody can become angry-that is easy; but to be angry
with the right person, and to the right degree, and at the right
time, and for the right purpose, and in the right way-that is
not within everybody’s power and is not easy.”
Aristotle
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Social Competencies

15. Social Awareness
▷ Beyond Self
Understand:
▷ Emotions, concerns and
needs of others
▷ Social climates and power
dynamics
▷ Development and support
needs
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16. Building Social Awareness
▷ Body language
▷ Active listening
▷ The full picture
▷ Consider the needs of
others
▷ Sensitivity to social justice
▷ Good morning Frank.
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17. Relationship Management
▷ Develop and maintain
good relationships
▷ Clear communication
▷ Inspire and influence
others
▷ Team work and conflict
management
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18. Building Relationships
▷ Acknowledge feelings,
show empathy
▷ Explain your decisions
▷ Actions and Intentions
▷ Graciously receive
feedback
▷ Give constructive
feedback
18

19. 19
Conclusion
Self-awareness Self-
management
Personal
Competencies
Social Awareness Relationship
Management
Social
Competencies

20. ▷ Some long term
techniques are:
▷ Exercising
▷ Talking
▷ Listening
▷ Meditating
▷ Keeping a journal
▷ Some short term
techniques are:
▷ Taking deep breaths
▷ Taking time out
▷ Stamping your feet
▷ Having a cup of tea
▷ Doodling
Conclusion
Expressing emotions

21. www.bloomberg.com/news/features/201
8-01-18/the-fall-of-travis-kalanick-was-
a-lot-weirder-and-darker-than-you-
thought
21

22. Thanks!
22
Solomon_uvere@yahoo.com
@soulsuv