SlideShare a Scribd company logo
Mastering B2B
 Social Media
Iโ€™m Brian Bodnar.
 Iโ€™m Kipp Halligan.
Nice to meet you.
 Nice to meet you.
       @KippBodnar
Iโ€™m BrianCohen.
 Iโ€™m Jeff Halligan.
Nice to meet you.
 Nice to meet you.
      @JeffreyLCohen
Iโ€™m Brian Halligan.
We wrote The B2B
Nice toMedia you.
Social meet Book.
     amzn.to/b2bsm2
#B2BSM
Your opportunity
to shine
60%
   of the sales
cycle is over โ€“
before a buyer
  talks to your
 salesperson.                 91!
           CORPORATE EXECUTIVE BOARD: BIT.LY/ZUB2I7
B2B>B2C
Relationship
based sales
Already have
the expertise
Clear customer
Personas
People to
People
Closed Millions
In Sales From
Online Leads
ROI โ€“ 2800%!
#B2BSM
B2B Myths
Busted
โ€œ       Marketing is an
              asset NOT an
              expense.


@KippBodnar
                         โ€      Tweet This!
                                #B2BSM
B2B SOCIAL
MEDIA IS
ABOUT
REACH
BUILDING
The Social Web Rewards Reach
โ€œ          B2B companies
                 should obsess
                 about building
                 reach as much or
                 MORE than B2C




                               โ€
                 companies.


@JeffreyLCohen                      Tweet This!
                                    #B2BSM
Social reach is
the new
word-of-mouth
referral engine
Share lots of
links
BITLY, 9/2011




The self life of a social media link is

                  3 hours.
THE               Links to company
                  blog posts



10-4-1
Links to third-
party articles
                            Link to a company
                            landing page


                            RULE
B2B SOCIAL
MEDIA IS
ABOUT
SELLING
โ€œ       Your goal shouldn't
              be to buy leads.
              Your goal should be
              to buy customers.




@KippBodnar
                            โ€       Tweet This!
                                    #B2BSM
73%
    of CEOs
donโ€™t believe
  marketers
        drive
   revenue.
                            91!
         FOURNAISE MARKETING GROUP: BIT.LY/PENSCQ
Leads fix
the problem
How Social Media Leads Happen


 1
 Tweet   Landing
          Page
                   Form   Lead


 Like     Blog            Landing
          Post
                   CTA
                           Page



         Product          Landing
  +1      Page
                   CTA
                           Page
Dedicated
Monitoring   http://www.flickr.com/photos/giara/2211500258/
Place CTAs
Everywhere
Improve
and Iterate
#B2BSM
B2B SOCIAL
MEDIA HAS
CLEAR ROI
โ€œ   If you canโ€™t count it,
          why do it?



@KippBodnar
                          โ€        Tweet This!
                                   #B2BSM
Math Ahead
TLV-COCA
         = ROI (%)
 COCA
Total Lifetime
Value
Cost of Customer
Acquisition
First- Vs. Last-Action Attribution

               Last-Action
               Attribution:   Attends      Buys
               Clicks on a    Sales Call   Product
               PPC Ad



Looks at
Product Page


                                             First-Action
          Signs Up For        Reads Blog     Attribution:
          Webinar             Post           User Clicks
                                             Link on Twitter
10K-3K
         = 233%
  3K
B2B SOCIAL
MEDIA IS
ONLY ONE
PIECE
โ€œ          Social media
                 amplifies the
                 effectiveness of
                 offline marketing.
                 It doesnโ€™t replace it.



@JeffreyLCohen
                                  โ€       Tweet This!
                                          #B2BSM
Trade shows
are social too
GOAL:
Use Social Media To
Promote Offline
Events
5,000 T-Shirts
RESULT:
235% Increase in
event tickets
distributed and 95%
redeemed
THE BEST
TIME EVER
FOR
MARKETERS
โ€œ       Master B2B Social
              Media with reach,
              lead gen, data and
              integration with
              offline activities.



@KippBodnar
                             โ€      Tweet This!
                                    #B2BSM
The Pot
of Gold
          http://www.flickr.com/photos/tao_zhyn/442965594/
Prove the
  CEO
 Wrong
Youโ€™re the
Star
THANK
 YOU
We wrote The B2B
Social Media Book.
     amzn.to/b2bsm2

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