1. Susan Griffin 5 Wingate Road
Valley Stream, NY 11581
Home: 516-792-3161
Cell: 516-987-5658
sussanna@optonline.net
SALES SUPPORT/STRATEGIC PURCHASING/PROJECT COORDINATOR
Energetic, cooperative and reliable. Resourceful team player who demonstrates many core
values, including: passion, customer focus, solve, execute and teamwork. Received first reward
for PASSION.
Areas of Expertise with Certifications
 Master Planning of Resources
 Strategic Management of Resources
 Detailed Planning and Scheduling
 Execution and Control of Operations
 Project Management
 Word, Excel and PowerPoint
 Written and Verbal Presentation Skills
 File Maker Pro
 SharePoint
 Lean Manufacturing
CAREER HIGHLIGHTS
Air Techniques, Inc. / ALLPRO Imaging
(Leading manufacturer of healthcare equipment serving the North American and international dental,
medical, veterinary, industrial and security markets with $100 million in annual sales.)
PROJECT ASSOCIATE MERCHANDISE, February 2013 to Present
Key Accomplishments:
 Sales support and CRM data entry.
 Train dealer sales and service technician teams.
 Attend trade and hygiene dental meetings.
 Collaborate with sales and marketing regarding cross marketing and upselling of products.
 Manage all government sales contracts and responsible for state product registrations.
 Coordinate telesales program.
 Assist customer service with product information, technical and customer issues, and damages.
 Manage merchandise inventory of warehouse storage and prepare all purchasing requirements.
 Audit products at supplier locations.
STRATEGIC PURCHASING/PROJECT COORDINATOR, June 2006 to 2013
Key Accomplishments:
 Researched and qualified new suppliers, Supplier report cards, chargebacks and critical paths.
 Prepared agreements, contracts & RFQ’s. Cost analysis with logistics control.
 Drafted non-disclosure agreements.
 Strong analytical skills with excellent verbal, communications and presentation abilities. Master of
ERP systems with OEM planning
 Worked with sales and marketing, managing negotiations and management of webinars (cost
savings of $9,300), Salesforce.com CRM system, web management (cost savings of $2,400
annually), rebranding companies, media and publication needs, literature printing, promotional
needs (cost savings of $5,000), all trade show needs (cost savings of $25,000 annually),
plus much more.

2.  Worked with quality department on ISO, FDA certification of products, source testing houses for
all different needs (cost savings of $15,000).
Susan Griffin
CAREER HIGHLIGHTS (CONTINUED)
 MRO negotiations (cost savings of $10,000) including expediting service & finding staff when
machines are not running for any reason
 Managed contracts of large international accounts, including Japan and Germany which included
wires and staying up to date with the rates of YEN and Euros (cost savings of 25% on
imaging plates).
 Coordinated projects for product managers on accessory projects (cost savings of $25,000
with sales potential of $200,000). Assisted with launch of new product line, merchandise with
sales potential of $3 million, included packaging, sales analysis, client roundtables for group
discussion, hiring and retaining KOLS, quality audits, schedule tracking, coordinating skid delivery,
coordinating samples & fulfillment with lead follow up. Customs and tracking coordination.
 Sourced suppliers for engineering and manufacturing (cost savings of $50,000 annually).
Music Industries Corporation
TRAFFIC DOCUMENTS COORDINATOR/ASSISTANT BUYER, October 2000 to 2006
Key Accomplishments:
 Traffic import documentation liaison with custom brokers, freight forwarders, and international
manufacturers.
 L/C coordination and negotiated with truckers for pickup and delivery. Incorporated all charges
such as customs, shipping and different currencies to USD for true landed costs and profit
margins.
 Kept track of incoming purchase orders.
 Collected customer information from Internet sources, such as WEBEC and Shop at Home portal.
 Assisted marketing and product managers with preparation of trade shows, travel itinerary and
scheduling appointments.
Ambassador Book Service
OPERATIONS MANAGER, September 1992 to 2000
Key Accomplishments:
 Hired and trained new employees.
 Assisted president with special projects, meetings and contracts, as well as preparation of trade
shows.
 Responsible for inventory management.
 Liaison with shipping companies and outside vendors.
 Opened and customized new accounts.
 Accounts receivable – reconciled banking and posted payments.
 Responsible for troubleshooting export problems for library consignees.
 Submitted claims on missing and damaged shipments.
 Oversaw warehouse operations – shipping, receiving, billing and returns departments.