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MILLENNIALS
Jodi Buresh, CFE– Director of Partnerships
MARKETING TO
PRINT-AT-HOME TICKETS
ADVANCE TICKETS
SCANNING PRE-SOLD TICKETS
OR SELL AT THE GATE
I’LL SEND THE SLIDES IF YOU LEAVE
YOUR BUSINESS CARD!
BIG REVEAL…
I’M NOT QUITE A MILLENNIAL.
Est. 1982~2004
I CAN DO A LOT AT ONCE…
18 HOURS A DAY
Millennials spend about
consuming this media.
2 hours
12:00pm-2:00pm
3 hours
1:00pm-4:00pm
3 hours
1:00pm-4:00pm
5 hours
12:00pm-5:00pm
I SNAPCHAT.
I TAKE SELFIES.
I DON’T HAVE A SELFIE STICK.
LET’S SEE THIS GENERATION ON GOOGLE
• IMAGE SEARCH: MILLENNIAL
IN THEIR SHOES…
To be a millennial is to constantly hear about how awful your generation is.
And to feel the need to agree, kind of politely.
Because you want that person to like you.
GEN Xers Don’t Like Millenials
THOUGHTS ABOUT MILLENNIALS
ALL MILLENNIALS ARE LAZY
MILLENNIALS AT WORK
• Want to do something that is challenging
• Many millennials don’t think their skills are utilized
• Want to work for a purpose/cause
• 6 in 10 millennials said a cause is the reason they choose their job
• Want to contribute to the greater good
UNINTERESTED
Without these challenges, millennials often appear
MILLENNIALS ARE POOR
“Millennials were promised that if they followed the American
prescription for success, starting with a college degree, they’d be on a
track to profitable careers and respected roles in American society.”
-www.medium.com
UNEMPLOYMENT RATE
They graduated college They started grad school.
☺
AVERAGE STUDENT LOAN DEBT
STUDENT LOAN INTEREST RATES
MILLENNIALS ARE KNOW IT ALLS
TECH BOOM
• Heavy researchers—want to look something up and prove the truth
• Natural skeptics—like to find it out themselves, because they usually
can in seconds (even on the go from their phone)
• Most educated generation– formally and with current resources
MILLENNIAL MARKETING
• AUTHENTIC
• MOBILE
• EXPERIENCE BASED
1
FOCUS ON
AUTHENTICITY
OUTBOUND MARKETING IS OUT
• Each person absorbs around 2000 outbound marketing messages per
day. What’s our response?
• Creative ways to block: caller ID, spam filtering, TiVo/DVR, satellite
radio, NetFlix, Spotify, etc.
• Millennials are most likely to follow these trends
INBOUND MARKETING IS IN
Millennials are most loyal to businesses that improve their customers’
lives with informative content.
• “How to” information, especially with video
• Industry buff-thought & leadership expertise
• Often times through non-traditional media channels
MAC COSMETICS
VIDEO
TO MILLENNIALS
IS OFTEN THE MOST AUTHENTIC WAY TO DOCUMENT AN EXPERIENCE
PICS OR IT DIDN’T HAPPEN
VIDEO OR IT DIDN’T HAPPEN
300 HOURS A MINUTE
USERS ARE ADDING
OF VIDEO CONTENT ON YOUTUBE
MOST IS MILLENNIAL
LIVE MAS
RODEO ROCKSTAR
RODEO ROCKSTAR
✓ User-generated content
✓ Inclusion of video
✓ Involve young people
User-Generated Content
92% of consumers trust online content
from friends and family above all
other forms of brand messaging
50% of consumers find UGC more
memorable than brand produced
content
2
FOCUS ON
MOBILE
The Old Days
The Late 90’s
Today
97.5% of millennials
OWN A SMARTPHONE
MOBILE USAGE
DESKTOP=MOBILE
GOOGLE LOVES MOBILE
TEXT MESSAGE MARKETING
98%
Text messages opened
in the first 5 minutes
TEXT MESSAGE MARKETING
• Upcoming event announcements
• Parking
• Tickets still left!
• Great way to engage a younger audience
WHY TEXT WORKS
OFFER MOBILE
BOGO tickets,
CLICK HERE!
www.bit.ly/834
County Fair
INSTAGRAM
INSTAGRAM ADS
• Launched in September2015
• Uses Facebook ad targeting- so you’re likely close to starting!
• Huge reach, especially to the millennial market
• Only way to add a link is through a paid ad
QUICK ADOPTION
• As of this past fall, Instagram announced that there are 500,000
advertisers on Instagram – Doubled in the previous 6 months
• There have been 1 billion actions taken on
Instagram ads since they launched
• 75% of Instagrammers take action after being
inspired by a post
CONNECTING ACCOUNTS
CHOOSE YOUR OBJECTIVE
SELECT INSTAGRAM
WHAT TO POST
• Behind-the-scenes shots & videos
• Repost shots from fans
• Timely posts
• Funny posts
• Contests & giveaways
CREATIVE HASHTAGS
SNAPCHAT
45.5% INCREASE IN PAST YEAR
WHAT IS SNAPCHAT?
• Photo messages that automatically delete
themselves after 24 hours
• Businesses create “stories” which are streams
of photos and videos that play in a continuous
stream for 24 hours
FIND FRIENDS
• Publish your snap code on website and on other social so people can
find you
FIND FRIENDS
• Also post sample snaps on other social media
so followers have a reason to follow you
• Get their attention
• Entice your Instagram & Twitter followers with
something unique and creative
IDEAS FOR SNAPCHAT
• Post snaps to my “story” so everyone following you sees
• Live for 24 hours
• Show people new projects on your fairgrounds or in your community
• Send out behind-the-scenes photos and videos
• Highlight events in your community
TIPS FOR SNAPCHAT
• Don’t make your snaps too long
• The second that someone is bored on Snapchat, your whole
story is gone with a simple swipe.
• Keep your Snapchat followers engaged with fun and
interesting snaps: Doodle on the image, add an emoji,
have fun with it, and only post it for 4-6 seconds
TIPS FOR SNAPCHAT
• Don’t post all your snaps at once
• Unlike other social networks, there is no “best” time
to post.
• Post regularly to keep your content near the top of
the story feed
• Incorporate humor and current lingo
USE VERTICAL VIDEO
• Big brands, like AT&T & NBC have noticed an 80% increase in ad
completion when videos are vertical
• Snapchat users watch 10 Billion videos daily – mostly vertical
• YouTube recently updated its interface to allow for full-screen play
of vertical videos
SNAPCHAT GEOFILTER
COMMUNITY ON-DEMAND
3
FOCUS ON
EXPERIENCE
MY FRIENDS
POWER OF POSTING
• For millennials, posting about a cool experience is often cooler than
the cool experience itself!
• What will your organization look like on social media?
PROVIDING EXPERIENCES
• 78% of millennials would rather spend their hard-earned dollars on
collecting experiences rather than things
• Unsatisfied with the status quo, they seek out the new, the unique
and the exciting
AUSTIN CITY LIMITS
THE LINE
ON GOOGLE
ON SOCIAL
PHOTO SHARING - FRAME
VIDEO
VIDEO ADVERTISING
• Of the seven Facebook posts that brands share per week, 80% are
links, 19% are photos, and less than 1% are videos
• Yet, video ads get much higher visibility
• Videos on the desktop and mobile news feed autoplay
• Only a video created as a Facebook ad can include the link to a call
to action
SHOW THE EXPERIENCE
TIPS FOR FACEBOOK LIVE
1. Promote your broadcast with a post
2. Start with a warm smile and a few inviting welcome sentences
3. End with a call to action
4. Advertise/Boost your videos just like your other posts
POWER OF POSTING
REMEMBER THE
(except for maybe selfie sticks)
AND WHAT IS THERE NOT TO
More Free Online Marketing Tips!
Website www.saffire.com
Facebook TeamSaffire
Twitter @TeamSaffire
Instagram TeamSaffire
Pinterest saffire
YouTube saffirestudio
The Amplifier www.saffire.com/podcast
Questions?
THANK YOU!
Jodi Buresh
jodi@saffire.com
www.saffire.com

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