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PRESENTED BY:
Galina Kokhan
Awayino Oyetayo
Ankit Chaubey
THE PRODUCT: DEHYDRATED DOG FOOD
THE COMPANY: AMORE PET FOOD
THE TARGET COUNTRY: JAPAN
 stable pet care market;
 dominance of dry food
with a 70% share in
volume/50% share in
value;
 Japan 12th out of 187
countries on the Human
Development Index;
 high level of disposable
income;
 the Japanese are more
conscious of the health of
their pets
WHY JAPAN?
• Political
System
• Demo
• Socio-
Cultural
Aspect
• Economic
Statistics
• Technology
• Legal
framework
PESTLE
DEMOGRA
PHICS:
- VERY STRONG DEMOCRATIC SETUP;
- STABLE MACROECONOMIC POLICIES;
- FREEDOM OF DECISION-MAKING INDEPENDENT OF
THE GOVERNMENT.
POLITICAL
SYSTEM:
- LOW GROWTH RATE, BIRTH RATE AND INFANT
MORTALITY RATE;
- COUPLES WITHOUT KIDS, SINGLE PEOPLE, AGED
PEOPLE AND AGED COUPLES;
- HIGH DOG POPULATION OF 12,000,000
SOCIO-
CULTURAL
ASPECT
ECONOMIC
STATISTICS
- 2ND PLACE IN THE WORLD ECONOMY WITH A GDP OF 4
897, 37 BILLION USD;
- INFLATION RATE: 0.0%;
- OVERALL TAX BURDEN IS 27.6% OF GDP;
- BUSINESS FREEDOM: 80.0 (ABOUT 10 PROCEDURES);
- JPY  THE 3RD OF THE WORLD'S RESERVE CURRENCIES;
TECH-GY
- TECHNOLOGY-SAVVY POPULATION, WELL-DEVELOPED
INFRASTRUCTURE AND HIGH INCOME LEVELS;
- 66.7% OF ALL HOUSEHOLDS OWNING A BROADBAND
INTERNET (2011);
LEGAL
- FREEDOM FROM CORRUPTION: 77.8;
- PROPERTY RIGHTS: 80.0;
- SECURE PROTECTION OF REAL AND INTELLECTUAL
PROPERTY;
s
SWOT ANALYSIS
w
o T
13 years of immense
experience in Dog
Food Manufacturing;
product is 100%
natural;
Dehydrated Food also
can be kept for long
period of time
(transportation);
no extra preparation
– saves time;
STRENGTHS
staff strength is a
total of seven
employees;
outsourcing extra
cost for the company;
Financial capacity is
low ($ 5 million);
 no prior international
business experience
WEAKNESSES
Pet Food Industry in
Japan – stable growth;
current valued -
$5,756.8 million;
forecasted to increase
to $6,429.5 million;
dog care segment was
the markets’ most
lucrative with 43.4% of
the market's overall
value in Japan.
OPPORTUNITIES
a high number of Pets
Food Companies:
THREATS
MARKETING STRATEGY FOR
PRODUCT
PLACE
PROMOTION
PRICE
 Japanese is spoken by 99% (dialects
excluded) – translation;
 difference between the symbol that the
brand (special package design for
Japanese market);
 densely populated market  small
dwellings  size modification of the
package (1 pound  60g);
 Documentation required - Inspection
Certificate and Public Health
Certificate provided in addition to
other export documents required
Language
Size
Documentation
PRODUCT
ADAPTATION
the quality of the product
a weekly lottery system on
Amore’s website
Unique
proposition?
Shipping
Company
Wholesalers:
Distributors/
retailers
PLACE
 101 million Internet users - 79.3% of the total
population;
 Twitter = 1.7 million tweets about pets monthly;
 Mixi - Japan’s biggest blogging platform;
 product-related videos;
 Facebook in Japan - 16.7 million active users
(fan page);
 Japanese character in the middle of a red heart
= “love” = “Amore”
Social Media
PROMOTION
 Barcodes - a huge potential for Internet
marketing;
 Pocket tissue advertisements - 100
times more effective than advertising in
the newspaper;
 Local celebrities are in over 80% of all
Japanese TV commercials;
 a 19-year-old idol Japanese pop-star
Kanako Momota and her Yorkshire
Terrier (Kyaro)
Barcodes
Pocket Tissue
Celebrities on
TV
- No medium
price
segment
- Unique
products are
more popular
- Amore Pet
Food is a
perfect fit for
Japanese
market
PRICE
- - Import Duty and a
Consumption Tax of 5%;
- - the convertibility rate: 101
JPY = CAD 1;
- -$14.17 - Year 1
- -$13.46 – Year 2
- - $13.27 – Year 3
 McCaughan, Dave. "The true story… behind pets in Japan." WARC. Close -Up. McCann WorldGroup Asia
Pacific, n.d. Web. 4 Feb 2014.
 "About AquaMar." AquaMar Shipping. N.p.. Web. 20 Mar 2014. <http://www.aquamarshipping.com/>.
 "Advertising costs." MyAdBase.com. N.p.. Web. 1 Apr 2014.
<http://www.myadbase.com/guide_final.php?page=ad_costs>.
 "Cost Analysis." Salary.com. N.p.. Web. 2 Apr 2014. <http://swz.salary.com/SalaryWizard/Cost -
Analyst-I-Monthly-Salary-Details.asp&xgt;.
 "Euromonitor Int. Per care in Japan.” N.p., n.d. Web. 15 Nov 2013.
<http://www.euromonitor.com/pet -care-in-japan/report>
 "Facts about pocket tissue ads in Japan." JapanToday. N.p.. Web. 16 Feb 2014.
<http://www.japantoday.com/smartphone/view/lifestyle/fun -facts-about-pocket-tissue-ads-in-
japan>.
 "Government of Japan." Find the Data. N.p.. Web. 18 Feb 2014. <http://world -
leaders.findthedata.org/l/57/Japan>.
 "Hill’s Science diet dog food." Price Machine. N.p.. Web. 16 Nov 2013.
<http://www.pricemachine.com/Hill’s -Science-diet-dog-food/products-html>.
 "How we make dehydrated pet food." Honest Kitchen. N.p.. Web. 14 Feb 2014.
<http://www.thehonestkitchen.com/the -benefits/how-we-make-our-food/>
 "Japan - The Society." Mongabay. N.p.. Web. 18 Feb 2014.
<http://www.mongabay.com/reference/country_studies/japan/SOCIETY.html>.
 "Japan and Dogs." Trip Advisor. N.p.. Web. 15 Feb 2014. <http://www.tripadvisor.ca/ShowTopic -
g294232 -i525-k1450369 -Japan_and_Dogs-Japan.html>.
 "Japan Demographics Profile 2013." Index Mundi. N.p.. Web. 10 Feb 2014.
<http://www.indexmundi.com/japan/demographics_profile.html>.
 "Japan. 2014 Index of Economic Freedom”. N.p.. Web. 12 Feb 2014.
<http://www.heritage.org/index/country/japan >.
WORK CITED
 "Japan. OECD Better Life Index”. N.p.. Web. 17 Feb 2014.
<http://www.oecdbetterlifeindex.org/countries/japan/>.
 "Japan. The Hofstede Centre”. N.p.. Web. 15 Feb 2014. <http://geert -hofstede.com/japan.html>.
 "Japanese Art&Culture." N.p.. Web. 17 Feb 2014.
<http://www.pem.org/aux/pdf/learn/asia_curriculum/japan -tsb.pdf>.
 "Japanese Consumer Behaviour." Romanian Economic and Business Review. N.p.. Web. 15 Feb 2014.
<http://www.rebe.rau.ro/RePEc/rau/journl/SU07/REBE -SU07-A7.pdf>.
 "Japanese Internet Marketing and Cell Phone Bar Codes." Web Master Tips. N.p., 20 Jan 2008. Web.
16 Feb 2014. <http://tips.webdesign10.com/search -engine-optimization/japanese -internet-
marketing>.
 "Japanese yen: Indestructible Asian currency." Pravda.ru. N.p.. Web. 16 Feb 2014.
<http://english.pravda.ru/business/finance/21 -03-2012/120845-japanese_yen -0/>. "Japan
 "Japell co ltd Japan." Statistics. Foreign Trade. N.p.. Web. 1 Apr 2014. <http://w"Japan. Foreign
Market Access Report ." . N.p ., n.d. Web. 4 Apr 2014.
<http://images.mofcom.gov.cn/gpj/accessory/201004/1271302194730.pdf>.ww.comxport.com/pais
es/japell_co_ltd-world-464854.php>.
 "Momota Kanako." MomoiroClover.Net . N.p.. Web. 17 Feb 2014.
<http://momoiroclover.net/discussion/3/who -is-momota-kanako/p1>.
 "Regulations on Food Imports." Japan. N.p.. Web. 2 Apr 2014.
<http://www.jetro.go.jp/en/foodex2012/seminar/pdf/cp3.pdf>.
 "Report Linker." Hill's Colgate Japan Ltd in Pet Care (Japan). N.p.. Web. 15 Nov 2013.
<http://www.reportlinker.com/p01594695/Hill -s-Colgate-Japan-Ltd-in-Pet-Care-Japan.html>.
 "Speakers And Panelists." LinkedIn. N.p.. Web. 1 Apr 2014. < http://www.linkedin.com/groups/Does -
anyone-know-average-price-42402.S.238582698>.
 "The Cost Of Pay -Per-Click (Ppc) Advertising—Trends And Analysis." Hochman Consultants. N.p.. Web.
30 March 2014. <http://www.hochmanconsultants.com/articles/je -hochman-benchmark.shtml>.
WORK CITED
 "The Japanese Consumer." Behaviour, Attitudes and Perceptions toward Food Products . International
Markets Bureau, n.d. Web. 15 Feb 2014. <http://www.gov.mb.ca/agriculture/statistics/agri -
food/japan_consumer_report_en.pdf>.
 "Top 6 social networks in Japan." Digital Strategy Consulting. N.p., 6 Jan 2013. Web. 23 Mar 2014.
<http://www.digitalstrategyconsulting.com/intelligence/2013/02/top_6_social_networks_in_japan.p
hp>.
 "Top Sites in Japan." Alexa. N.p.. Web. 30 March 2014.
<http://www.alexa.com/topsites/countries/JP>.
 "Top Ten Countries With Most Pet Dog Population." Maps of World. N.p.. Web. 18 Feb 2014.
<http://www.mapsofworld.com/world -top-ten/countries -with-most-pet-dog-population.html>.
 "Unicharm and Unicharm PetCare Amends “ Notice of Entering into a Merger Agreement between
Unicharm Corporation and Unicharm PetCare Corporation with the Failure of a Tender Offer as a
Condition Subsequent." . N.p.. Web. 15 Nov 2013
 "Waltham." Mars Petcare Nutrition Philosophy. N.p.. Web. 15 Nov 2013.
<http://www.waltham.com/brand -support/mars-petcare-nutrition-philosophy/>.
 "What legal requirements apply to food labeling." Jetro. N.p.. Web. 1 Apr 2014.
<http://www.japanretailnews.com/uploads/2/3/8/2/2382295/legal_requirements_of_food_labelling
.pdf>.
 “Ads of Japan”. N.p., n.d. Web. 16 Feb 2014. <http://adsofjapan.com/>.+
 “Amoré Pet Foods” (Canada). N.p.. Web. 17 Feb 2014. <http://amorepetfoods.com/>.
 “Japan Guide.” N.p.. Web. 11 Feb 2014. <http://www.japan -guide.com/e/e2017.html>.
 “Market Development Reports Pet Food ." GAIN Report. N.p., n.d. Web. 15 Feb 2014.
<http://www.fas.usda.gov/gainfiles/200905/146347788.pdf>.
 “Mars." Petcare. N.p.. Web. 15 Nov 2013. <http://www.mars.com/global/brands/petcare.asp&xgt;
 Betros, Chris. "World of advertising undergoes digital change." Ads of Japan. N.p., 19 Aug 2013.
Web. 16 Feb 2014. <http://www.japantoday.com/category/executive -impact/view/world -of-
advertising -undergoes-digital -change>.
WORK CITED
 Craig, Mark. "Japanese politics still unstable, one year after 3/11." Crikey. N.p.. Web. 15 Feb 2014.
<http://www.crikey.com.au/2012/03/12/japanese -politics-still -unstable-one-year-after-
311/?wpmp_switcher=mobile>.
 Escobar, Jose. Interviewed by Galina Kokhan. LinkedIn. E -mail Interview. 8 Feb 2014.
 Gonzalez, Adrian. "The Japan Earthquake and Supply Chain Risk Management." Logistics Viewpoints.
N.p ., 16 Mar 2011. Web. 16 Feb 2014. <http://logisticsviewpoints.com/2011/03/16/the -japan-
earthquake-and-supply-chain-risk-management/>.
 Kallfelz, Priscilla. "Shoppers DrugMart. Exporting to Nigeria." IBS 805 – Marketing Plan . N.p., n.d.
Web. 4 Apr 2014. <https://my.senecacollege.ca/bbcswebdav/pid -5304635 -dt-content-rid-
9145401_2/courses/IBS805XX.BUNH.20141/Global Marketing_FINAL V3.pdf>.
WORK CITED

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Marketing Plan - Dog Food; Japan

  • 1. PRESENTED BY: Galina Kokhan Awayino Oyetayo Ankit Chaubey THE PRODUCT: DEHYDRATED DOG FOOD THE COMPANY: AMORE PET FOOD THE TARGET COUNTRY: JAPAN
  • 2.  stable pet care market;  dominance of dry food with a 70% share in volume/50% share in value;  Japan 12th out of 187 countries on the Human Development Index;  high level of disposable income;  the Japanese are more conscious of the health of their pets WHY JAPAN?
  • 3. • Political System • Demo • Socio- Cultural Aspect • Economic Statistics • Technology • Legal framework PESTLE
  • 4. DEMOGRA PHICS: - VERY STRONG DEMOCRATIC SETUP; - STABLE MACROECONOMIC POLICIES; - FREEDOM OF DECISION-MAKING INDEPENDENT OF THE GOVERNMENT. POLITICAL SYSTEM: - LOW GROWTH RATE, BIRTH RATE AND INFANT MORTALITY RATE; - COUPLES WITHOUT KIDS, SINGLE PEOPLE, AGED PEOPLE AND AGED COUPLES; - HIGH DOG POPULATION OF 12,000,000
  • 6. ECONOMIC STATISTICS - 2ND PLACE IN THE WORLD ECONOMY WITH A GDP OF 4 897, 37 BILLION USD; - INFLATION RATE: 0.0%; - OVERALL TAX BURDEN IS 27.6% OF GDP; - BUSINESS FREEDOM: 80.0 (ABOUT 10 PROCEDURES); - JPY  THE 3RD OF THE WORLD'S RESERVE CURRENCIES; TECH-GY - TECHNOLOGY-SAVVY POPULATION, WELL-DEVELOPED INFRASTRUCTURE AND HIGH INCOME LEVELS; - 66.7% OF ALL HOUSEHOLDS OWNING A BROADBAND INTERNET (2011); LEGAL - FREEDOM FROM CORRUPTION: 77.8; - PROPERTY RIGHTS: 80.0; - SECURE PROTECTION OF REAL AND INTELLECTUAL PROPERTY;
  • 8. 13 years of immense experience in Dog Food Manufacturing; product is 100% natural; Dehydrated Food also can be kept for long period of time (transportation); no extra preparation – saves time; STRENGTHS
  • 9. staff strength is a total of seven employees; outsourcing extra cost for the company; Financial capacity is low ($ 5 million);  no prior international business experience WEAKNESSES
  • 10. Pet Food Industry in Japan – stable growth; current valued - $5,756.8 million; forecasted to increase to $6,429.5 million; dog care segment was the markets’ most lucrative with 43.4% of the market's overall value in Japan. OPPORTUNITIES
  • 11. a high number of Pets Food Companies: THREATS
  • 13.  Japanese is spoken by 99% (dialects excluded) – translation;  difference between the symbol that the brand (special package design for Japanese market);  densely populated market  small dwellings  size modification of the package (1 pound  60g);  Documentation required - Inspection Certificate and Public Health Certificate provided in addition to other export documents required Language Size Documentation PRODUCT ADAPTATION
  • 14. the quality of the product a weekly lottery system on Amore’s website Unique proposition?
  • 16.  101 million Internet users - 79.3% of the total population;  Twitter = 1.7 million tweets about pets monthly;  Mixi - Japan’s biggest blogging platform;  product-related videos;  Facebook in Japan - 16.7 million active users (fan page);  Japanese character in the middle of a red heart = “love” = “Amore” Social Media PROMOTION
  • 17.  Barcodes - a huge potential for Internet marketing;  Pocket tissue advertisements - 100 times more effective than advertising in the newspaper;  Local celebrities are in over 80% of all Japanese TV commercials;  a 19-year-old idol Japanese pop-star Kanako Momota and her Yorkshire Terrier (Kyaro) Barcodes Pocket Tissue Celebrities on TV
  • 18. - No medium price segment - Unique products are more popular - Amore Pet Food is a perfect fit for Japanese market PRICE - - Import Duty and a Consumption Tax of 5%; - - the convertibility rate: 101 JPY = CAD 1; - -$14.17 - Year 1 - -$13.46 – Year 2 - - $13.27 – Year 3
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  • 23.  McCaughan, Dave. "The true story… behind pets in Japan." WARC. Close -Up. McCann WorldGroup Asia Pacific, n.d. Web. 4 Feb 2014.  "About AquaMar." AquaMar Shipping. N.p.. Web. 20 Mar 2014. <http://www.aquamarshipping.com/>.  "Advertising costs." MyAdBase.com. N.p.. Web. 1 Apr 2014. <http://www.myadbase.com/guide_final.php?page=ad_costs>.  "Cost Analysis." Salary.com. N.p.. Web. 2 Apr 2014. <http://swz.salary.com/SalaryWizard/Cost - Analyst-I-Monthly-Salary-Details.asp&xgt;.  "Euromonitor Int. Per care in Japan.” N.p., n.d. Web. 15 Nov 2013. <http://www.euromonitor.com/pet -care-in-japan/report>  "Facts about pocket tissue ads in Japan." JapanToday. N.p.. Web. 16 Feb 2014. <http://www.japantoday.com/smartphone/view/lifestyle/fun -facts-about-pocket-tissue-ads-in- japan>.  "Government of Japan." Find the Data. N.p.. Web. 18 Feb 2014. <http://world - leaders.findthedata.org/l/57/Japan>.  "Hill’s Science diet dog food." Price Machine. N.p.. Web. 16 Nov 2013. <http://www.pricemachine.com/Hill’s -Science-diet-dog-food/products-html>.  "How we make dehydrated pet food." Honest Kitchen. N.p.. Web. 14 Feb 2014. <http://www.thehonestkitchen.com/the -benefits/how-we-make-our-food/>  "Japan - The Society." Mongabay. N.p.. Web. 18 Feb 2014. <http://www.mongabay.com/reference/country_studies/japan/SOCIETY.html>.  "Japan and Dogs." Trip Advisor. N.p.. Web. 15 Feb 2014. <http://www.tripadvisor.ca/ShowTopic - g294232 -i525-k1450369 -Japan_and_Dogs-Japan.html>.  "Japan Demographics Profile 2013." Index Mundi. N.p.. Web. 10 Feb 2014. <http://www.indexmundi.com/japan/demographics_profile.html>.  "Japan. 2014 Index of Economic Freedom”. N.p.. Web. 12 Feb 2014. <http://www.heritage.org/index/country/japan >. WORK CITED
  • 24.  "Japan. OECD Better Life Index”. N.p.. Web. 17 Feb 2014. <http://www.oecdbetterlifeindex.org/countries/japan/>.  "Japan. The Hofstede Centre”. N.p.. Web. 15 Feb 2014. <http://geert -hofstede.com/japan.html>.  "Japanese Art&Culture." N.p.. Web. 17 Feb 2014. <http://www.pem.org/aux/pdf/learn/asia_curriculum/japan -tsb.pdf>.  "Japanese Consumer Behaviour." Romanian Economic and Business Review. N.p.. Web. 15 Feb 2014. <http://www.rebe.rau.ro/RePEc/rau/journl/SU07/REBE -SU07-A7.pdf>.  "Japanese Internet Marketing and Cell Phone Bar Codes." Web Master Tips. N.p., 20 Jan 2008. Web. 16 Feb 2014. <http://tips.webdesign10.com/search -engine-optimization/japanese -internet- marketing>.  "Japanese yen: Indestructible Asian currency." Pravda.ru. N.p.. Web. 16 Feb 2014. <http://english.pravda.ru/business/finance/21 -03-2012/120845-japanese_yen -0/>. "Japan  "Japell co ltd Japan." Statistics. Foreign Trade. N.p.. Web. 1 Apr 2014. <http://w"Japan. Foreign Market Access Report ." . N.p ., n.d. Web. 4 Apr 2014. <http://images.mofcom.gov.cn/gpj/accessory/201004/1271302194730.pdf>.ww.comxport.com/pais es/japell_co_ltd-world-464854.php>.  "Momota Kanako." MomoiroClover.Net . N.p.. Web. 17 Feb 2014. <http://momoiroclover.net/discussion/3/who -is-momota-kanako/p1>.  "Regulations on Food Imports." Japan. N.p.. Web. 2 Apr 2014. <http://www.jetro.go.jp/en/foodex2012/seminar/pdf/cp3.pdf>.  "Report Linker." Hill's Colgate Japan Ltd in Pet Care (Japan). N.p.. Web. 15 Nov 2013. <http://www.reportlinker.com/p01594695/Hill -s-Colgate-Japan-Ltd-in-Pet-Care-Japan.html>.  "Speakers And Panelists." LinkedIn. N.p.. Web. 1 Apr 2014. < http://www.linkedin.com/groups/Does - anyone-know-average-price-42402.S.238582698>.  "The Cost Of Pay -Per-Click (Ppc) Advertising—Trends And Analysis." Hochman Consultants. N.p.. Web. 30 March 2014. <http://www.hochmanconsultants.com/articles/je -hochman-benchmark.shtml>. WORK CITED
  • 25.  "The Japanese Consumer." Behaviour, Attitudes and Perceptions toward Food Products . International Markets Bureau, n.d. Web. 15 Feb 2014. <http://www.gov.mb.ca/agriculture/statistics/agri - food/japan_consumer_report_en.pdf>.  "Top 6 social networks in Japan." Digital Strategy Consulting. N.p., 6 Jan 2013. Web. 23 Mar 2014. <http://www.digitalstrategyconsulting.com/intelligence/2013/02/top_6_social_networks_in_japan.p hp>.  "Top Sites in Japan." Alexa. N.p.. Web. 30 March 2014. <http://www.alexa.com/topsites/countries/JP>.  "Top Ten Countries With Most Pet Dog Population." Maps of World. N.p.. Web. 18 Feb 2014. <http://www.mapsofworld.com/world -top-ten/countries -with-most-pet-dog-population.html>.  "Unicharm and Unicharm PetCare Amends “ Notice of Entering into a Merger Agreement between Unicharm Corporation and Unicharm PetCare Corporation with the Failure of a Tender Offer as a Condition Subsequent." . N.p.. Web. 15 Nov 2013  "Waltham." Mars Petcare Nutrition Philosophy. N.p.. Web. 15 Nov 2013. <http://www.waltham.com/brand -support/mars-petcare-nutrition-philosophy/>.  "What legal requirements apply to food labeling." Jetro. N.p.. Web. 1 Apr 2014. <http://www.japanretailnews.com/uploads/2/3/8/2/2382295/legal_requirements_of_food_labelling .pdf>.  “Ads of Japan”. N.p., n.d. Web. 16 Feb 2014. <http://adsofjapan.com/>.+  “Amoré Pet Foods” (Canada). N.p.. Web. 17 Feb 2014. <http://amorepetfoods.com/>.  “Japan Guide.” N.p.. Web. 11 Feb 2014. <http://www.japan -guide.com/e/e2017.html>.  “Market Development Reports Pet Food ." GAIN Report. N.p., n.d. Web. 15 Feb 2014. <http://www.fas.usda.gov/gainfiles/200905/146347788.pdf>.  “Mars." Petcare. N.p.. Web. 15 Nov 2013. <http://www.mars.com/global/brands/petcare.asp&xgt;  Betros, Chris. "World of advertising undergoes digital change." Ads of Japan. N.p., 19 Aug 2013. Web. 16 Feb 2014. <http://www.japantoday.com/category/executive -impact/view/world -of- advertising -undergoes-digital -change>. WORK CITED
  • 26.  Craig, Mark. "Japanese politics still unstable, one year after 3/11." Crikey. N.p.. Web. 15 Feb 2014. <http://www.crikey.com.au/2012/03/12/japanese -politics-still -unstable-one-year-after- 311/?wpmp_switcher=mobile>.  Escobar, Jose. Interviewed by Galina Kokhan. LinkedIn. E -mail Interview. 8 Feb 2014.  Gonzalez, Adrian. "The Japan Earthquake and Supply Chain Risk Management." Logistics Viewpoints. N.p ., 16 Mar 2011. Web. 16 Feb 2014. <http://logisticsviewpoints.com/2011/03/16/the -japan- earthquake-and-supply-chain-risk-management/>.  Kallfelz, Priscilla. "Shoppers DrugMart. Exporting to Nigeria." IBS 805 – Marketing Plan . N.p., n.d. Web. 4 Apr 2014. <https://my.senecacollege.ca/bbcswebdav/pid -5304635 -dt-content-rid- 9145401_2/courses/IBS805XX.BUNH.20141/Global Marketing_FINAL V3.pdf>. WORK CITED