SAXONVILLE
August 15, 2018
Prepared by:
Alisha Daredia 143207173
Kim Chi Kieu 137679171
Emily Wright 137829172
Prepared for Susan McVey
MKM803-MMT
‘Nonna’s Best’ Italian Sausage
Campaign Plan
Campaign Plan prepared for
Saxonville Sausage Company
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Contents
Marketing Background ...........................................................................................................................3
External Environments Influencing the Market..................................................................................3
Market Share...........................................................................................................................................3
Consumer Data.......................................................................................................................................4
Competitive Analysis .............................................................................................................................4
Brand Activity Assessment ...................................................................................................................5
Marketing Plan..........................................................................................................................................6
Marketing Objectives .............................................................................................................................6
Target Market Profile .............................................................................................................................6
Marketing Communications Plan.........................................................................................................6
Positioning Strategy...............................................................................................................................6
Positioning Statement............................................................................................................................7
Communications Mix .............................................................................................................................7
Budget......................................................................................................................................................7
Advertising Objectives...........................................................................................................................7
Creative Plan.............................................................................................................................................7
Creative Objectives................................................................................................................................7
Key Benefit Statement...........................................................................................................................7
Support ....................................................................................................................................................8
Creative Strategy....................................................................................................................................8
Creative Execution.................................................................................................................................9
Media Plan..................................................................................................................................................9
Budget......................................................................................................................................................9
Media Objectives..................................................................................................................................10
Media Strategy......................................................................................................................................10
Sales Promotion Plan ...........................................................................................................................12
Specific Objectives for Consumer & Trade ......................................................................................12
Sales Promotion Strategy ...................................................................................................................12
Public Relations Plan............................................................................................................................13
Public Relations Objectives ................................................................................................................13
Public Relations Strategy....................................................................................................................14
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Public Relations Execution .................................................................................................................14
Measurement & Metrics........................................................................................................................15
Summary ..................................................................................................................................................16
Media Blocking Chart............................................................................................................................17
Exhibit A – Current In-Store Sales Display .....................................................................................18
Works Cited.............................................................................................................................................22
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Marketing Background
External Environments Influencing the Market
Social and Demographic Trends
The Canadian population is aging. The age and sex structure of Canada's population
has changed considerably in the past fifty years. Whereas in the mid-twentieth century,
the population distribution was pyramidal owing to the large number of young people, by
2006 the population structure ceased to resemble a pyramid. This transformation is the
result of the drop in fertility and the steady increase in life expectancy.
Strong immigration to Canada in recent decades has led to a rise in the number of
foreign-born persons and the portion of the population that they represent.
In contrast to recent years, consumer confidence has strengthened based on an
improving economy, supporting growth, albeit slow growth, in consumer spending.
For a number of the challenges associated with aging, consumers can find a helpful ally
in the many manufacturers and product designers who are catering to "niche markets",
gearing their products specifically to address age-related needs (Statistics Canada).
Nutrition and Lifestyle Trend
The Attitudes Toward Healthy Eating 2017 study finds 84% of Canadian consumers
believe what they eat impacts their physical health, with nearly two-thirds (63%)
agreeing it also affects their emotional wellbeing.
In the pursuit of healthy living, real life can often get in the way, with more than one third
(35 percent) of Canadians saying their busy lifestyle makes it hard to eat healthy.
Canadians are faced with a combination of different challenges when trying to make
healthy choices on a regular basis, such as time for preparing more whole foods and
less processed ones. Lifestyle is a barrier for adopting healthier eating habits among
both 18-34 year-olds and parents. The study says meal kits can represent a “relatively
untapped” opportunity for reaching time-strapped parents by minimizing both the prep
work and pre-planning work of cooking (Mintel).
Market Share
Market Size and Growth – Sausage Market in Canada
‱ Revenue in the Sausages segment amounts to US$917m in 2018; the market is
expected to grow annually by 5.8% (CAGR 2018-2021).
‱ In relation to total population figures, per person revenues of US$24.88 are
generated in 2018.
‱ The average per capita consumption stands at 3.1kg in 2018 (Statista).
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Consumer Data
‱ Canadian women still prepare two-thirds of all meals, do three-quarters of the
grocery shopping and do the dishes more than half (57 per cent) of the time (The
Star).
‱ When it comes to dinner, Canadians are increasingly turning to ready-made
meals or eating out at restaurants, the study found. Some 41% respondents
reported doing so once or twice a week, while three per cent said they did so
every day (Huffington Post).
‱ Italian sausage is something you always have in the house because you can
always do something good with it (Saxonville internal data).
‱ Women feel that they have to trade off time and skill to prepare an evening meal
against the family members it would please (Saxonville internal data).
‱ Mothers use prepackaged food but do not feel good about it, preferring fresh,
wholesome options (Saxonville internal data).
‱ September to November is when most moms are busiest and get the least sleep
(Working Mother).
‱ Canadians decide what’s for dinner about an hour before they start cooking and
spend an average of 38 minutes cooking on weekdays — 45 minutes on the
weekend — and just 28 minutes sitting down at the dinner table (The Star).
Analyzing the data above, it is safe to say that our product attributes match the
selected target audience (mothers with children under 12, aged 30-54) is the
perfect match as they are the primary meal makers and grocery shoppers in the
family.
Competitive Analysis
Maple Leaf and President’s Choice are the two major competitors in the sausage
market in Canada.
Maple Leaf
‱ Positioning: Positions themselves as the quick “ready in 2-10 minutes” sausage
product.
‱ Price: While making pricing decisions, the company tries to encourage
consumers to buy while recouping the development and other costs associated
with those products. In the retail stores such as Walmart, Maple Leafs Italian
sausages are priced for $10 for a pack of 12.
‱ Distribution and Channels: Meat products are sold to consumers through
retailers, food service and industrial channels. The Company also operates an
international export business through a network of three offices located in
Canada, Korea and Japan. The Company has processing plants and distribution
centres across Canada with a sales organization across both Canada and the
United States (Maple Leaf Foods).
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‱ Competitive Activity Assessment (Marketing Communications): In terms of
marketing communication Maple Leaf successfully maintains engagement
through its social media platforms (Facebook, Pinterest). They also collaborate
with food bloggers that post recipes made using their products while encouraging
audience to participate and giveaway $100 in Maple Leaf Foods Free Product
Coupons. They have also partnered with Televisions that showcases culinary
experts making recipes using their products. They also have discounts on their
products in in the grocery stores which are communicated through flyers.
President’s Choice
‱ Positioning: The wholesome, “healthy” sausage option (Blue Menu sausages).
‱ Price: In the retail stores such as Loblaws, President’s choice Italian sausages
are priced for $7 for a pack of 12.
‱ Distribution and Channels: President's Choice products are available in Canada
at Loblaws, Zehrs, No Frills, Your Independent Grocer, Fortinos, valu-mart,
freshmart, Provigo, Maxi (including Maxi and Co.), Atlantic Superstore, Atlantic
Save-Easy, Super Value, Dominion in Newfoundland, Real Canadian
Superstore, The Real Canadian Wholesale Club, Extra Foods, Shop Easy
Foods, Lucky Dollar Foods.
‱ Competitive Activity Assessment (Marketing Communications): President’s
Choice tries to engage their audience by providing recipes for their products in a
video form that is creative and easy to follow. They are responsive to the
comments from customers on their social media handles trying to enhance their
experience. They have their own blogs on their website containing “tips and
advice”, “recipes” and “how to’s” on different topics.
While both Maple Leaf and PC have different positioning among Canadian
customers, Nonna’s Best Italian sausage will be well positioned against major
Canadian sausage brands as the fresh, versatile meal-maker.
Brand Activity Assessment
‱ Product: Saxonville produces variety of pork sausage products, predominantly
fresh as opposed to smoked or semi-dried. The business consists of products:
bratwurst, breakfast sausage, Italian sausage (Vivio) and both links and patties.
‱ Price:
o Bratwurst- 15% higher SRP than competitors brands, 20% higher price
than store brands
o Breakfast Sausage- 5% higher SRP than competing brands, 12% higher
price than store brands
o Vivio Italian Sausage: Comparably priced with competitive brands with a
20% higher SRP than store brands
‱ Distribution and Channel: Bratwurst and breakfast products were sold throughout
Canada via both national and regional brokers and distributors. While Vivio was
available in just 16% of large supermarkets.
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‱ Marketing Communications across product lines:
o Bratwurst: Supported annually with television advertising and a popular 10
year “Harry Brat The BBQ Guy” campaign
o Breakfast sausage: Supported by small print campaign with limited reach
o Vivio Italian sausage: Not supported by advertising
Hence in order to achieve the advertising and marketing objectives, Nonna’s Best
Italian Sausage has to expand its reach and create awareness among the
consumers through rigorous marketing initiatives to position the product in the
hearts and minds of the consumers.
Marketing Plan
Marketing Objectives
1. Gain market share of 4% by year end 2020.
2. Achieve share of wallet of 15% by year end 2020.
Target Market Profile
Primary Target Market (Superwoman): Mothers with children under 12, aged 30-54
who must balance busy working life and family life. Family is their top priority, and
dinner time is especially important to her as it is where the family comes together to
share quality time. They want to make wholesome meals easily on hectic weeknights.
They are multitaskers, and spend a lot of time commuting to work and driving their
children. They use Facebook, Instagram as entertainment in the evenings. Motivated to
satisfy their individual self concept, their esteem needs; wants her family to appreciate
and think highly of her.
Secondary Target Market (Yo-Pros): Young professionals aged 25-34, they have busy
on-the-go lifestyles. After a tiring day at work they look for easy to make whole meals for
their dinner time. They like going out with friends and co-workers and use social media
(tech-savvy) in their downtime. They are progressive thinkers and risk takers having
stable opinions and are self-aware.
Marketing Communications Plan
Positioning Strategy
Use a Lifestyle positioning strategy to match the busy lifestyle of mothers with Nonna’s
best - a fresh, versatile solution for dinner that is quick and easy to make.
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Positioning Statement
For busy moms with kids seeking an easy weeknight family dinner solution, Nonna’s
Best Italian sausages are a fresh “meal-maker” that are versatile and easy to add to any
dishes, because they are delivered twice per week to supermarkets nationwide and
their taste and texture go well with all other ingredients.
Possible tagline: “FRESH. Because dinner shouldn’t have to come from a freezer.”
Communications Mix
Nonna’s Best will use a mix of advertising, sales promotion, public relations, and digital
marketing to pursue its advertising and marketing objectives. Sales promotion would
include push and pull strategies (coupons, free samples, dealer display materials, etc).
Public Relations would include collaborating with influencers, digital campaigns, paid
search, etc to generate awareness.
Budget
$1.5 million CAD for 6 months.
Advertising Objectives
1. To create a 65% awareness level for Nonna’s Best Italian Sausage among
mothers aged 30-54 within 12 months of launching the product.
2. To achieve a trial purchase rate of 25% among the defined target market.
Creative Plan
Creative Objectives
1. To position Nonna’s Best Italian sausages as the ideal go-to weeknight dinner
solution that is fresh, simple and enjoyable for the whole family.
2. To communicate in a humorous, but heartwarming manner that will resonate with
busy mothers.
3. To communicate how the sausages are fresh, and superior in taste and quality
compared to other sausages.
Key Benefit Statement
Nonna’s Best Italian Sausages are the perfect go-to dinner solution for hectic
weekdays; it’s fresh and helps you quickly prepare home-cooked wholesome meal that
your family will adore.
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Support
Nonna’s Best Italian sausages are shipped fresh nationwide - something no other
sausage maker can do. They can be used in a variety of recipes, are easily prepared
and take minimal time to cook in comparison to other dinner options such as pork or
salmon. Minimal culinary skill is required to make a good meal, and the superior flavour
qualities possessed by Nonna’s Best Italian sausages provide a meal that the whole
family will enjoy.
Creative Strategy
We recommend using emotional, humour and lifestyle appeals to give off a warm,
playful tone with underlying practicality.
Humorous Appeal
Humor in advertising is always an incentive - a bit of pleasure in exchange for the
audience’s precious time. Our target audience is busy mothers that don’t have time to
pay attention to mediocre advertisements. Therefore, our campaign needs to appeal to
them by cheering them up, de-stressing them from hectic daily life. Using humorous
appeals, we can convey the promise and benefits of Nonna’s Best in a light-hearted
manner. This also can relieve our target audiences from cooking burden by indicating
that weeknight dinners can be easy and enjoyable with Nonna’s Best sausage.
Our target audiences usually use Facebook, Pinterest and Instagram as entertainment.
The humour in our communications posted to these social media platforms will enable
Nonna’s Best to break through the clutter.
Emotional Appeal
When our target audiences look for dinner ingredients, they are trying to get a job done
which is satisfying their family’s members, and being appreciated by their families.
Dinner fills a physical need, but is actually tied with numerous emotional benefits.
Emotional appeal will highlight the psychological satisfaction that can be gained by
using Nonna’s Best sausage which is fresh.
Lifestyle Appeal
Lifestyle appeals likely connect with audiences. When an individual feels part of the
lifestyle, then she is likely to view the product favourably. Mothers have a specific hectic
lifestyle which differentiates themselves from other segments. Appropriate lifestyle
demonstration will easily grab their attention and show the empathy with busy mothers,
resulting in higher purchase intention.
Appeals that should not be used:
Sexual Appeal: This appeal is appropriate for some product categories: cosmetic,
colognes, perfumes, lingerie, alcoholic beverage. There is no association between this
appeal and our brand.
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Positive, Negative, Actual, Comparative Appeals: These appeals are effective to
emphasize the benefits of Nonna’s Best, however, it is unlikely to attract our target
audience’s attention due to the lack of association, and impressiveness and wouldn’t set
an appropriate tone.
Creative Execution
Tactical & Product Considerations
‱ Endorsement given by food related organizations: Canadian Agriculture and
Food Industry Association, Canadian Health Food Association.
o The endorsement from these organization will have substantial impact on
our target audience, reinforcing their belief in Nonna’s Best and building
brand and product trust.
‱ Product as a hero:
o Nonna’s Best can be position as a hero who save your weeknight dinners,
making it wholesome and easy.
o The advertisement will present the weeknight dinner problems typically
encountered by mothers which is quickly solved when Nonna’s Best
appear.
‱ Some product presentation tactics should not be used:
o Product demonstration: Sausage is a simple product, requiring no
explanation.
o Testimonials: Although testimonials can help to prove the versatility of
Nonna’s Best, the unique selling point of Nonna’s Best is its freshness,
which is intangible.
o Endorsed by celebrity: this tactic can be helpful, however it will be costly.
Possible message execution styles include: lifestyle, personality symbol.
Media Plan
Budget
Medium Expenditure % of Total Budget
TV $441,000 29.40%
Radio $456,000 30.40%
Online $355,000 23.67%
Influencers / Bloggers $25,745 1.72%
OOH $216,000 14.40%
Contingency $6,255 0.42%
Total (CAD) $1,500,000 100%
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Media Objectives
1. To efficiently reach mothers aged 30-54 with children under 12, living in
Canada’s major urban markets.
2. To communicate that Nonna’s Best Italian Sausages are the perfect go-to dinner
solution for hectic weekdays; it’s fresh and helps you quickly prepare home-
cooked wholesome meal that your family will adore.
3. To reach a national audience in September 2019 with increased messaging
during weekday afternoons leading up to dinner.
Media Strategy
Use a combined shotgun / profile-matching strategy.
Our target customers are mothers with children under 12, aged 30-54 which is relatively
general. Therefore, it is suitable to use a shotgun strategy. However, our research
uncovered some characteristics about this target market which are: hectic lifestyle,
prioritize family and dinners, want to make wholesome food, spend a lot of time
commuting to work and driving their children, use social media to entertain, want to be
appreciated by her family. This research result is useful understand our customer’s
behaviors and media consuming habit. Therefore, profile-matching strategy should be
used in combination with shotgun strategy to achieve our goals.
TV and radio and OOH will be used for awareness, and online and in-store
communications will be used for awareness and trial.
Reach: Nonna’s Best is a new brand penetrating Canadian market which was
dominated by Maple Leaf with around 70% of market share. Therefore, in order to
achieve the marketing objectives of 4% market share and 15% share of wallet, firstly we
need to achieve the target of awareness level at 65%. Then the suitable, attractive
creative strategy will encourage them to purchase.
Frequency: High frequency of exposure is critical within the first three months. Average
amount of times that our audience should be exposed to our messaging is five times.
Impression: The reach and frequency is set quite high. Along with appropriate creative
strategy, impression is also expected to be substantially positive.
Continuity: Because we already set high frequency and reach, long continuity is not
required. Continuity is set at 6 months from Sep 2019 to March 2020. This campaign
will be intensive in a short time of 6 months.
Engagement: It is difficult to create engagement from radio, TV, OOH, in store
mediums. Therefore social media, blogs, online site will be considered to aim to create
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engagement with our target audiences by encourage comments, shares, and
customer’s experiences with Nonna’s Best.
Flexibility: Social media and blogs are quite flexible in terms of the media spending plan.
It doesn’t take time to adjust the spending for these mediums if there is any change in
the budget. However, mediums of TV, radio, OOH, in store are quite inflexible in term of
media spending plan, they require a certain amount of time for notification of
cancellation. However, these medium are effective and necessary to reach desired
amount of customers. In conclusion, we need to carefully plan our creative due to the
inflexibility of potential chosen medium. Because if there is any decrease in the budget,
the media spending adjustment is not much.
Key market plan: Due to the large geographic of Canada and budget constraints, it is
unrealistic to implement national coverage. Key market plan is the benchmark, because
it allow us to maximize reach and campaign’s effects. Moreover, Canada’s population is
largely urban, Toronto, Edmonton and Vancouver account for almost 25% of the total
population.
The adequate level of reach, frequency, continuity are planned in both cities. Media time
and space will be purchased from local market radio, television station, social media,
newspaper, OOH (as recommended above).
Best time to reach target: Blitz schedule starting in September 2019
Media Execution
Media Selection Process
Type of media: In order to meet the goal of reach at 60%, a combination of media
should be considered:
‱ Mass medium: Radio, TV.
o This media is really useful to reach the high number of customers due to
the high exposure.
o Especially, our target audiences spend a lot of time commuting to work
and driving their children. An appropriate radio channel broadcasted in
cars in the morning and afternoon is the most suitable media to reach our
target audiences.
‱ Outdoor: Catching eyes outdoor advertisement is necessary to raise awareness
within both our primary and secondary target customers.
‱ Internet & Social Media: In general, this media is one of the most popular
channel to consume information. Likewise the number of our target customers
using Internet and social media is extremely high. Moreover the cost for this
media is affordable, they should not be excluded.
*Newspapers and magazines are not considered because it is not the channel our
customers use to consume information: in their hectic life, mothers don’t spend much of
their time to read printed press.
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Class & Particular Media Selection: We use profile matching strategy to target our
customers. Therefore, our campaign should be placed in media whose viewers,
listeners have a similar profile to that of our target customers.
‱ Radio: Fresh Radio 93.1; Kiss Radio 94.5; Fresh Radio
‱ TV: Food Network, W Network
Besides, we also use shotgun strategy to target customers, Nonna’s Best sausage need
to have widespread appeal. The media selected can be general in nature
‱ Social media: Facebook, Instagram, Pinterest
‱ Blogs: Moms & Munchkins, Mommy Moment
‱ OOH near school and community centres
‱ New sites: Huffington Post Canada
Sales Promotion Plan
Specific Objectives for Consumer & Trade
1. Generate trial purchase among mothers with children under 12, aged 30-54
within first 4 weeks of product launch.
2. Generate repurchase among mothers with children under 12, aged 30-54 within
3 months of product launch.
3. Secure merchandising support and additional listings from top grocers in Canada
by year end 2020.
Sales Promotion Strategy
In order to achieve the sales promotion objectives outlined above, we recommend using
a combined push and pull strategy to create demand, encouraging grocers to carry and
consumers to purchase Saxonville’s ‘Nonna’s Best’ Italian sausages.
Pull Strategy
To create demand for Nonna’s Best Italian sausages, we plan on using the following to
entice and attract consumers:
‱ Coupons - given out in store flyers, online, and at brand activation events in
Toronto, Vancouver and Edmonton to encourage trial purchase
‱ Free product samples - given out at brand activation events that will be held in
September in Toronto, Vancouver and Edmonton when product launches, and in-
store (Costco, other local supermarkets such as Loblaws and Fortinos) to
encourage trial purchase
‱ Loyalty programs - offer extra PC Optimum points at applicable grocery locations
such as Loblaws to encourage trial purchase and repurchase
We do not recommend using the following tactics:
‱ Contests, sweepstakes and games - contests usually attract current customers of
a product, and Nonna’s Best Italian sausages have yet to launch in Canada,
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meaning that Saxonville has no Canadian customers yet; they are vehicles to
encourage continued purchase and that reward loyalty
o Contests may also take the focus off of the product and onto the contest,
and at this point the focus should be on launching the product
‱ Rebates - best used in the mature stage of the product life cycle to encourage
multiple purchases or increase frequency of purchase
‱ Premium offers - provides added value to customers, and are best used with a
product that has already established itself in the market
Push strategy
To secure merchandising support and additional listings, we plan on using the following
to appeal to distribution channels:
‱ Performance allowance - encourage retailers to perform specific merchandising
functions including centrally-located in-store demo and display and place unique
shelf-talkers and channel strips in meat department
‱ Retail in-ad coupons - offering branded products at lower prices is attractive to
retailers and will encourage them to buy more and sell more of Nonna’s Best
Italian sausages
‱ Dealer-display material/point-of-purchase advertising - shelf-talkers and channel
strips at main store fridge in meat section (see Exhibit A), branded portable
display fridge on wheels located in high-traffic area of select local grocery stores
where cook will be cooking and giving out free samples
‱ Trade shows - participate in food and meat expos (ex: Meat Industry Expo in
Niagara Falls) and trade shows to generate channel awareness and to showcase
Nonna’s Best Italian sausages, having a cook on-site to cook and distribute free
samples; opportunity for salesforce to develop prospect list and secure more
listings
‱ Branded promotion merchandise - give out branded cooking utensils at trade
shows and the brand activation events to be held in September
We do not recommend using the following tactics:
‱ Cooperative advertising allowances - very expensive to pay for portion of
retailer’s advertising to ensure that Nonna’s Best Italian sausages are featured
as part of the store’s weekly specials; would take up too much of the budget
‱ Dealer premiums - are controversial and often perceived as unethical
‱ Collateral material - product is not complicated and does not require additional
data
Public Relations Plan
Public Relations Objectives
1. Generate awareness of Nonna’s Best Italian Sausages through paid, earned,
social and owned media among mothers with kids at home.
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2. Encourage trial purchase through product activation events and earned media
among mothers with kids at home.
3. Build brand recognition & trust among mothers with kids at home.
Public Relations Strategy
Given the shrinking media landscape in Canada covering launches, we recommend
hosting a brand activation that would grow awareness and encourage people to sample
and purchase Nonna’s Best Italian sausages. We can use these events to generate
publicity and will be able to secure media coverage for the events in advance. It will also
help us to reach both the primary and secondary audiences outlined.
We will reach out to influencers and known mommy bloggers to get them to post about
Nonna’s Best Italian sausages. Simultaneously, we will have a digital and social media
plan to to meet our objectives of generating awareness, building brand recognition and
trust, and encouraging trial purchase among target audiences.
Public Relations Execution
September 2019 Launch Events
We will host launch events at the Eaton Centre in Toronto, West Edmonton Mall in
Edmonton, and Metropolis at Metrotown in Vancouver. At these events, three renowned
Canadian chefs will be grilling Nonna’s Best Italian sausages with unique and simple
samples for the public while telling stories of how these are the meals they love to make
their families when in a pinch, or on a tight schedule. Events will be in September right
when advertising will be heaviest (using blitz strategy), thereby reinforcing the
advertising and in-store sales promotion campaigns. Possible chefs to contact include
Elia Herrara in Toronto, Alison Bieber in Edmonton, and Andrea Carlson in Vancouver
(Food Network).
Influencers & Bloggers
Have key bloggers and influencers write about event and Nonna’s Best Italian sausage,
posting recipes that use them.
Social Media
Post on Facebook, Pinterest and Instagram to create buzz, and each day at 2-6pm post
about dinner suggestions -and recipes using Nonna’s Best Italian sausage.
Website
Set up unique landing page.
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Measurement & Metrics
‱ Pre Testing: Pre-testing to be used to analyze which campaign, commercial is
the best fit for our target audience before the final production or media
placement.
o Recall Testing: Respondents will be tested for awareness, as to if they can
recall parts from the advertisements. Nonna’s Best Italian sausage would
test the recall for elements like our tagline “FRESH. Because dinner
shouldn’t have to come from a freezer”, or primary selling points- ‘fresh’,
‘versatile meal-maker’
‱ Post Testing: Post testing measures will be undertaken to measure the
effectiveness of the advertisement or campaign run by Nonna’s Best Italian
sausage to improve the future advertising plan
o Inquiry Test: It is important to understand if our advertisements actually
influence the buying patterns of the defined target market. We will be
running two advertisements at the same time with same coupon offer (the
coupon being pre-coded differently for each of the two ads). The
number of coupons redeemed for each ad may be indicative of the relative
strength of the overall ad. This would help us to give a clear picture of
which advertisements resonate with our target audience.
‱ Business KPIs:
o Market share
o Share of wallet
o Brand preference score
o Sales revenue
‱ Digital KPIs:
o Shares, likes, comments, mentions (especially after event)
o Click-through rate
o Time spent on page
‱ Traditional Media KPIs:
o Impressions from TV and radio
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Summary
This campaign will promote Nonna’s Best sausage brand in Canada through (1)
generating awareness and engagement among Saxonville’s customers, encouraging
them to interact with our brand through social media, (2) increasing 25% purchase
within primary target audiences, (3) achieving brand preference score of 20% among
primary target audiences.
Primary target customers for Nonna’s Best are: Mothers with children under 12, aged
30-54, that have a hectic life, prioritize family’s dinners, prefer wholesome food but easy
to cook, want to be highly appreciated by family’s members, are entertained through
Facebook, Pinterest and Instagram and spend a lot of time commuting to work and
driving their children.
We recommend using a lifestyle positioning strategy to match the busy lifestyle of
mothers with Nonna’s Best Italian sausages. Emotional, humour and lifestyle appeals
will be used in the creative strategy to effectively attract customer’s attention. A media
strategy with wide range of mediums is recommended to maximize the effect of the
campaign and reach the objectives.
The campaign will use a mix of advertising, sales promotion, public relations, and direct
marketing to pursue its advertising and marketing objectives. Sales promotion would
include push and pull strategies (coupons, free samples, dealer display materials, etc).
Public Relations would include collaborating with influencers, digital campaigns, and a
product activation event in three of Canada’s major cities to generate awareness and
encourage trail purchase.
Results will be measured by comments, shares, mentions on social media platforms,
impressions on traditional medium and units sold, and the brand preference score.
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Media Blocking Chart
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Exhibit A – Current In-Store Sales Display
July 17, 2018 – No Frills Meat Section
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August 14, 2018 – Loblaws Meat Section
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“Johnsonville Sausage: ‘Welcome to Johnsonville, Wisconsin.’” The Journal of
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McKnight, Zoe. “How Canadian Families Eat.” Thestar.com, Toronto Star, 17 Mar. 2016,
www.thestar.com/life/food_wine/2016/03/17/how-canadian-families-eat.html.
Chin, Jessica. “Canadian Food Habits, Attitudes Towards Meals Are Shifting: Dalhousie
Study.” HuffPost Canada, HuffPost Canada, 19 May 2017,
www.huffingtonpost.ca/2017/05/19/canadian-food-habits_n_16704852.html.
“Celebrating 12 Female Chefs from Coast to Coast | Food Network Canada.”
Foodnetwork.ca, www.foodnetwork.ca/dining-out/photos/female-chefs-restaurants-
canada/#!Ruby-Watchco-dish.
Comar, Daniel. “Food Love Stories.” Activation Ideas, 7 Aug. 2018,
activationideas.com/blog/food-love-stories.
Heald, Erika. “How Much Should You Pay Social Media Influencers?” Sprout Social,
Sprout Social, 10 July 2018, sproutsocial.com/insights/paying-social-media-influencers/.
“Maple Leaf Food Inc” Annual Report, February 21, 2017.
“The Time of the Year When Moms Sleep the LEAST Is When Dads Sleep the Most.”
Working Mother, www.workingmother.com/time-year-when-moms-sleep-least-is-when-
dads-sleep-most.

IMC- Campaign Plan

  • 1.
    SAXONVILLE August 15, 2018 Preparedby: Alisha Daredia 143207173 Kim Chi Kieu 137679171 Emily Wright 137829172 Prepared for Susan McVey MKM803-MMT ‘Nonna’s Best’ Italian Sausage Campaign Plan Campaign Plan prepared for Saxonville Sausage Company
  • 2.
    1 Contents Marketing Background ...........................................................................................................................3 ExternalEnvironments Influencing the Market..................................................................................3 Market Share...........................................................................................................................................3 Consumer Data.......................................................................................................................................4 Competitive Analysis .............................................................................................................................4 Brand Activity Assessment ...................................................................................................................5 Marketing Plan..........................................................................................................................................6 Marketing Objectives .............................................................................................................................6 Target Market Profile .............................................................................................................................6 Marketing Communications Plan.........................................................................................................6 Positioning Strategy...............................................................................................................................6 Positioning Statement............................................................................................................................7 Communications Mix .............................................................................................................................7 Budget......................................................................................................................................................7 Advertising Objectives...........................................................................................................................7 Creative Plan.............................................................................................................................................7 Creative Objectives................................................................................................................................7 Key Benefit Statement...........................................................................................................................7 Support ....................................................................................................................................................8 Creative Strategy....................................................................................................................................8 Creative Execution.................................................................................................................................9 Media Plan..................................................................................................................................................9 Budget......................................................................................................................................................9 Media Objectives..................................................................................................................................10 Media Strategy......................................................................................................................................10 Sales Promotion Plan ...........................................................................................................................12 Specific Objectives for Consumer & Trade ......................................................................................12 Sales Promotion Strategy ...................................................................................................................12 Public Relations Plan............................................................................................................................13 Public Relations Objectives ................................................................................................................13 Public Relations Strategy....................................................................................................................14
  • 3.
    2 Public Relations Execution.................................................................................................................14 Measurement & Metrics........................................................................................................................15 Summary ..................................................................................................................................................16 Media Blocking Chart............................................................................................................................17 Exhibit A – Current In-Store Sales Display .....................................................................................18 Works Cited.............................................................................................................................................22
  • 4.
    3 Marketing Background External EnvironmentsInfluencing the Market Social and Demographic Trends The Canadian population is aging. The age and sex structure of Canada's population has changed considerably in the past fifty years. Whereas in the mid-twentieth century, the population distribution was pyramidal owing to the large number of young people, by 2006 the population structure ceased to resemble a pyramid. This transformation is the result of the drop in fertility and the steady increase in life expectancy. Strong immigration to Canada in recent decades has led to a rise in the number of foreign-born persons and the portion of the population that they represent. In contrast to recent years, consumer confidence has strengthened based on an improving economy, supporting growth, albeit slow growth, in consumer spending. For a number of the challenges associated with aging, consumers can find a helpful ally in the many manufacturers and product designers who are catering to "niche markets", gearing their products specifically to address age-related needs (Statistics Canada). Nutrition and Lifestyle Trend The Attitudes Toward Healthy Eating 2017 study finds 84% of Canadian consumers believe what they eat impacts their physical health, with nearly two-thirds (63%) agreeing it also affects their emotional wellbeing. In the pursuit of healthy living, real life can often get in the way, with more than one third (35 percent) of Canadians saying their busy lifestyle makes it hard to eat healthy. Canadians are faced with a combination of different challenges when trying to make healthy choices on a regular basis, such as time for preparing more whole foods and less processed ones. Lifestyle is a barrier for adopting healthier eating habits among both 18-34 year-olds and parents. The study says meal kits can represent a “relatively untapped” opportunity for reaching time-strapped parents by minimizing both the prep work and pre-planning work of cooking (Mintel). Market Share Market Size and Growth – Sausage Market in Canada ‱ Revenue in the Sausages segment amounts to US$917m in 2018; the market is expected to grow annually by 5.8% (CAGR 2018-2021). ‱ In relation to total population figures, per person revenues of US$24.88 are generated in 2018. ‱ The average per capita consumption stands at 3.1kg in 2018 (Statista).
  • 5.
    4 Consumer Data ‱ Canadianwomen still prepare two-thirds of all meals, do three-quarters of the grocery shopping and do the dishes more than half (57 per cent) of the time (The Star). ‱ When it comes to dinner, Canadians are increasingly turning to ready-made meals or eating out at restaurants, the study found. Some 41% respondents reported doing so once or twice a week, while three per cent said they did so every day (Huffington Post). ‱ Italian sausage is something you always have in the house because you can always do something good with it (Saxonville internal data). ‱ Women feel that they have to trade off time and skill to prepare an evening meal against the family members it would please (Saxonville internal data). ‱ Mothers use prepackaged food but do not feel good about it, preferring fresh, wholesome options (Saxonville internal data). ‱ September to November is when most moms are busiest and get the least sleep (Working Mother). ‱ Canadians decide what’s for dinner about an hour before they start cooking and spend an average of 38 minutes cooking on weekdays — 45 minutes on the weekend — and just 28 minutes sitting down at the dinner table (The Star). Analyzing the data above, it is safe to say that our product attributes match the selected target audience (mothers with children under 12, aged 30-54) is the perfect match as they are the primary meal makers and grocery shoppers in the family. Competitive Analysis Maple Leaf and President’s Choice are the two major competitors in the sausage market in Canada. Maple Leaf ‱ Positioning: Positions themselves as the quick “ready in 2-10 minutes” sausage product. ‱ Price: While making pricing decisions, the company tries to encourage consumers to buy while recouping the development and other costs associated with those products. In the retail stores such as Walmart, Maple Leafs Italian sausages are priced for $10 for a pack of 12. ‱ Distribution and Channels: Meat products are sold to consumers through retailers, food service and industrial channels. The Company also operates an international export business through a network of three offices located in Canada, Korea and Japan. The Company has processing plants and distribution centres across Canada with a sales organization across both Canada and the United States (Maple Leaf Foods).
  • 6.
    5 ‱ Competitive ActivityAssessment (Marketing Communications): In terms of marketing communication Maple Leaf successfully maintains engagement through its social media platforms (Facebook, Pinterest). They also collaborate with food bloggers that post recipes made using their products while encouraging audience to participate and giveaway $100 in Maple Leaf Foods Free Product Coupons. They have also partnered with Televisions that showcases culinary experts making recipes using their products. They also have discounts on their products in in the grocery stores which are communicated through flyers. President’s Choice ‱ Positioning: The wholesome, “healthy” sausage option (Blue Menu sausages). ‱ Price: In the retail stores such as Loblaws, President’s choice Italian sausages are priced for $7 for a pack of 12. ‱ Distribution and Channels: President's Choice products are available in Canada at Loblaws, Zehrs, No Frills, Your Independent Grocer, Fortinos, valu-mart, freshmart, Provigo, Maxi (including Maxi and Co.), Atlantic Superstore, Atlantic Save-Easy, Super Value, Dominion in Newfoundland, Real Canadian Superstore, The Real Canadian Wholesale Club, Extra Foods, Shop Easy Foods, Lucky Dollar Foods. ‱ Competitive Activity Assessment (Marketing Communications): President’s Choice tries to engage their audience by providing recipes for their products in a video form that is creative and easy to follow. They are responsive to the comments from customers on their social media handles trying to enhance their experience. They have their own blogs on their website containing “tips and advice”, “recipes” and “how to’s” on different topics. While both Maple Leaf and PC have different positioning among Canadian customers, Nonna’s Best Italian sausage will be well positioned against major Canadian sausage brands as the fresh, versatile meal-maker. Brand Activity Assessment ‱ Product: Saxonville produces variety of pork sausage products, predominantly fresh as opposed to smoked or semi-dried. The business consists of products: bratwurst, breakfast sausage, Italian sausage (Vivio) and both links and patties. ‱ Price: o Bratwurst- 15% higher SRP than competitors brands, 20% higher price than store brands o Breakfast Sausage- 5% higher SRP than competing brands, 12% higher price than store brands o Vivio Italian Sausage: Comparably priced with competitive brands with a 20% higher SRP than store brands ‱ Distribution and Channel: Bratwurst and breakfast products were sold throughout Canada via both national and regional brokers and distributors. While Vivio was available in just 16% of large supermarkets.
  • 7.
    6 ‱ Marketing Communicationsacross product lines: o Bratwurst: Supported annually with television advertising and a popular 10 year “Harry Brat The BBQ Guy” campaign o Breakfast sausage: Supported by small print campaign with limited reach o Vivio Italian sausage: Not supported by advertising Hence in order to achieve the advertising and marketing objectives, Nonna’s Best Italian Sausage has to expand its reach and create awareness among the consumers through rigorous marketing initiatives to position the product in the hearts and minds of the consumers. Marketing Plan Marketing Objectives 1. Gain market share of 4% by year end 2020. 2. Achieve share of wallet of 15% by year end 2020. Target Market Profile Primary Target Market (Superwoman): Mothers with children under 12, aged 30-54 who must balance busy working life and family life. Family is their top priority, and dinner time is especially important to her as it is where the family comes together to share quality time. They want to make wholesome meals easily on hectic weeknights. They are multitaskers, and spend a lot of time commuting to work and driving their children. They use Facebook, Instagram as entertainment in the evenings. Motivated to satisfy their individual self concept, their esteem needs; wants her family to appreciate and think highly of her. Secondary Target Market (Yo-Pros): Young professionals aged 25-34, they have busy on-the-go lifestyles. After a tiring day at work they look for easy to make whole meals for their dinner time. They like going out with friends and co-workers and use social media (tech-savvy) in their downtime. They are progressive thinkers and risk takers having stable opinions and are self-aware. Marketing Communications Plan Positioning Strategy Use a Lifestyle positioning strategy to match the busy lifestyle of mothers with Nonna’s best - a fresh, versatile solution for dinner that is quick and easy to make.
  • 8.
    7 Positioning Statement For busymoms with kids seeking an easy weeknight family dinner solution, Nonna’s Best Italian sausages are a fresh “meal-maker” that are versatile and easy to add to any dishes, because they are delivered twice per week to supermarkets nationwide and their taste and texture go well with all other ingredients. Possible tagline: “FRESH. Because dinner shouldn’t have to come from a freezer.” Communications Mix Nonna’s Best will use a mix of advertising, sales promotion, public relations, and digital marketing to pursue its advertising and marketing objectives. Sales promotion would include push and pull strategies (coupons, free samples, dealer display materials, etc). Public Relations would include collaborating with influencers, digital campaigns, paid search, etc to generate awareness. Budget $1.5 million CAD for 6 months. Advertising Objectives 1. To create a 65% awareness level for Nonna’s Best Italian Sausage among mothers aged 30-54 within 12 months of launching the product. 2. To achieve a trial purchase rate of 25% among the defined target market. Creative Plan Creative Objectives 1. To position Nonna’s Best Italian sausages as the ideal go-to weeknight dinner solution that is fresh, simple and enjoyable for the whole family. 2. To communicate in a humorous, but heartwarming manner that will resonate with busy mothers. 3. To communicate how the sausages are fresh, and superior in taste and quality compared to other sausages. Key Benefit Statement Nonna’s Best Italian Sausages are the perfect go-to dinner solution for hectic weekdays; it’s fresh and helps you quickly prepare home-cooked wholesome meal that your family will adore.
  • 9.
    8 Support Nonna’s Best Italiansausages are shipped fresh nationwide - something no other sausage maker can do. They can be used in a variety of recipes, are easily prepared and take minimal time to cook in comparison to other dinner options such as pork or salmon. Minimal culinary skill is required to make a good meal, and the superior flavour qualities possessed by Nonna’s Best Italian sausages provide a meal that the whole family will enjoy. Creative Strategy We recommend using emotional, humour and lifestyle appeals to give off a warm, playful tone with underlying practicality. Humorous Appeal Humor in advertising is always an incentive - a bit of pleasure in exchange for the audience’s precious time. Our target audience is busy mothers that don’t have time to pay attention to mediocre advertisements. Therefore, our campaign needs to appeal to them by cheering them up, de-stressing them from hectic daily life. Using humorous appeals, we can convey the promise and benefits of Nonna’s Best in a light-hearted manner. This also can relieve our target audiences from cooking burden by indicating that weeknight dinners can be easy and enjoyable with Nonna’s Best sausage. Our target audiences usually use Facebook, Pinterest and Instagram as entertainment. The humour in our communications posted to these social media platforms will enable Nonna’s Best to break through the clutter. Emotional Appeal When our target audiences look for dinner ingredients, they are trying to get a job done which is satisfying their family’s members, and being appreciated by their families. Dinner fills a physical need, but is actually tied with numerous emotional benefits. Emotional appeal will highlight the psychological satisfaction that can be gained by using Nonna’s Best sausage which is fresh. Lifestyle Appeal Lifestyle appeals likely connect with audiences. When an individual feels part of the lifestyle, then she is likely to view the product favourably. Mothers have a specific hectic lifestyle which differentiates themselves from other segments. Appropriate lifestyle demonstration will easily grab their attention and show the empathy with busy mothers, resulting in higher purchase intention. Appeals that should not be used: Sexual Appeal: This appeal is appropriate for some product categories: cosmetic, colognes, perfumes, lingerie, alcoholic beverage. There is no association between this appeal and our brand.
  • 10.
    9 Positive, Negative, Actual,Comparative Appeals: These appeals are effective to emphasize the benefits of Nonna’s Best, however, it is unlikely to attract our target audience’s attention due to the lack of association, and impressiveness and wouldn’t set an appropriate tone. Creative Execution Tactical & Product Considerations ‱ Endorsement given by food related organizations: Canadian Agriculture and Food Industry Association, Canadian Health Food Association. o The endorsement from these organization will have substantial impact on our target audience, reinforcing their belief in Nonna’s Best and building brand and product trust. ‱ Product as a hero: o Nonna’s Best can be position as a hero who save your weeknight dinners, making it wholesome and easy. o The advertisement will present the weeknight dinner problems typically encountered by mothers which is quickly solved when Nonna’s Best appear. ‱ Some product presentation tactics should not be used: o Product demonstration: Sausage is a simple product, requiring no explanation. o Testimonials: Although testimonials can help to prove the versatility of Nonna’s Best, the unique selling point of Nonna’s Best is its freshness, which is intangible. o Endorsed by celebrity: this tactic can be helpful, however it will be costly. Possible message execution styles include: lifestyle, personality symbol. Media Plan Budget Medium Expenditure % of Total Budget TV $441,000 29.40% Radio $456,000 30.40% Online $355,000 23.67% Influencers / Bloggers $25,745 1.72% OOH $216,000 14.40% Contingency $6,255 0.42% Total (CAD) $1,500,000 100%
  • 11.
    10 Media Objectives 1. Toefficiently reach mothers aged 30-54 with children under 12, living in Canada’s major urban markets. 2. To communicate that Nonna’s Best Italian Sausages are the perfect go-to dinner solution for hectic weekdays; it’s fresh and helps you quickly prepare home- cooked wholesome meal that your family will adore. 3. To reach a national audience in September 2019 with increased messaging during weekday afternoons leading up to dinner. Media Strategy Use a combined shotgun / profile-matching strategy. Our target customers are mothers with children under 12, aged 30-54 which is relatively general. Therefore, it is suitable to use a shotgun strategy. However, our research uncovered some characteristics about this target market which are: hectic lifestyle, prioritize family and dinners, want to make wholesome food, spend a lot of time commuting to work and driving their children, use social media to entertain, want to be appreciated by her family. This research result is useful understand our customer’s behaviors and media consuming habit. Therefore, profile-matching strategy should be used in combination with shotgun strategy to achieve our goals. TV and radio and OOH will be used for awareness, and online and in-store communications will be used for awareness and trial. Reach: Nonna’s Best is a new brand penetrating Canadian market which was dominated by Maple Leaf with around 70% of market share. Therefore, in order to achieve the marketing objectives of 4% market share and 15% share of wallet, firstly we need to achieve the target of awareness level at 65%. Then the suitable, attractive creative strategy will encourage them to purchase. Frequency: High frequency of exposure is critical within the first three months. Average amount of times that our audience should be exposed to our messaging is five times. Impression: The reach and frequency is set quite high. Along with appropriate creative strategy, impression is also expected to be substantially positive. Continuity: Because we already set high frequency and reach, long continuity is not required. Continuity is set at 6 months from Sep 2019 to March 2020. This campaign will be intensive in a short time of 6 months. Engagement: It is difficult to create engagement from radio, TV, OOH, in store mediums. Therefore social media, blogs, online site will be considered to aim to create
  • 12.
    11 engagement with ourtarget audiences by encourage comments, shares, and customer’s experiences with Nonna’s Best. Flexibility: Social media and blogs are quite flexible in terms of the media spending plan. It doesn’t take time to adjust the spending for these mediums if there is any change in the budget. However, mediums of TV, radio, OOH, in store are quite inflexible in term of media spending plan, they require a certain amount of time for notification of cancellation. However, these medium are effective and necessary to reach desired amount of customers. In conclusion, we need to carefully plan our creative due to the inflexibility of potential chosen medium. Because if there is any decrease in the budget, the media spending adjustment is not much. Key market plan: Due to the large geographic of Canada and budget constraints, it is unrealistic to implement national coverage. Key market plan is the benchmark, because it allow us to maximize reach and campaign’s effects. Moreover, Canada’s population is largely urban, Toronto, Edmonton and Vancouver account for almost 25% of the total population. The adequate level of reach, frequency, continuity are planned in both cities. Media time and space will be purchased from local market radio, television station, social media, newspaper, OOH (as recommended above). Best time to reach target: Blitz schedule starting in September 2019 Media Execution Media Selection Process Type of media: In order to meet the goal of reach at 60%, a combination of media should be considered: ‱ Mass medium: Radio, TV. o This media is really useful to reach the high number of customers due to the high exposure. o Especially, our target audiences spend a lot of time commuting to work and driving their children. An appropriate radio channel broadcasted in cars in the morning and afternoon is the most suitable media to reach our target audiences. ‱ Outdoor: Catching eyes outdoor advertisement is necessary to raise awareness within both our primary and secondary target customers. ‱ Internet & Social Media: In general, this media is one of the most popular channel to consume information. Likewise the number of our target customers using Internet and social media is extremely high. Moreover the cost for this media is affordable, they should not be excluded. *Newspapers and magazines are not considered because it is not the channel our customers use to consume information: in their hectic life, mothers don’t spend much of their time to read printed press.
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    12 Class & ParticularMedia Selection: We use profile matching strategy to target our customers. Therefore, our campaign should be placed in media whose viewers, listeners have a similar profile to that of our target customers. ‱ Radio: Fresh Radio 93.1; Kiss Radio 94.5; Fresh Radio ‱ TV: Food Network, W Network Besides, we also use shotgun strategy to target customers, Nonna’s Best sausage need to have widespread appeal. The media selected can be general in nature ‱ Social media: Facebook, Instagram, Pinterest ‱ Blogs: Moms & Munchkins, Mommy Moment ‱ OOH near school and community centres ‱ New sites: Huffington Post Canada Sales Promotion Plan Specific Objectives for Consumer & Trade 1. Generate trial purchase among mothers with children under 12, aged 30-54 within first 4 weeks of product launch. 2. Generate repurchase among mothers with children under 12, aged 30-54 within 3 months of product launch. 3. Secure merchandising support and additional listings from top grocers in Canada by year end 2020. Sales Promotion Strategy In order to achieve the sales promotion objectives outlined above, we recommend using a combined push and pull strategy to create demand, encouraging grocers to carry and consumers to purchase Saxonville’s ‘Nonna’s Best’ Italian sausages. Pull Strategy To create demand for Nonna’s Best Italian sausages, we plan on using the following to entice and attract consumers: ‱ Coupons - given out in store flyers, online, and at brand activation events in Toronto, Vancouver and Edmonton to encourage trial purchase ‱ Free product samples - given out at brand activation events that will be held in September in Toronto, Vancouver and Edmonton when product launches, and in- store (Costco, other local supermarkets such as Loblaws and Fortinos) to encourage trial purchase ‱ Loyalty programs - offer extra PC Optimum points at applicable grocery locations such as Loblaws to encourage trial purchase and repurchase We do not recommend using the following tactics: ‱ Contests, sweepstakes and games - contests usually attract current customers of a product, and Nonna’s Best Italian sausages have yet to launch in Canada,
  • 14.
    13 meaning that Saxonvillehas no Canadian customers yet; they are vehicles to encourage continued purchase and that reward loyalty o Contests may also take the focus off of the product and onto the contest, and at this point the focus should be on launching the product ‱ Rebates - best used in the mature stage of the product life cycle to encourage multiple purchases or increase frequency of purchase ‱ Premium offers - provides added value to customers, and are best used with a product that has already established itself in the market Push strategy To secure merchandising support and additional listings, we plan on using the following to appeal to distribution channels: ‱ Performance allowance - encourage retailers to perform specific merchandising functions including centrally-located in-store demo and display and place unique shelf-talkers and channel strips in meat department ‱ Retail in-ad coupons - offering branded products at lower prices is attractive to retailers and will encourage them to buy more and sell more of Nonna’s Best Italian sausages ‱ Dealer-display material/point-of-purchase advertising - shelf-talkers and channel strips at main store fridge in meat section (see Exhibit A), branded portable display fridge on wheels located in high-traffic area of select local grocery stores where cook will be cooking and giving out free samples ‱ Trade shows - participate in food and meat expos (ex: Meat Industry Expo in Niagara Falls) and trade shows to generate channel awareness and to showcase Nonna’s Best Italian sausages, having a cook on-site to cook and distribute free samples; opportunity for salesforce to develop prospect list and secure more listings ‱ Branded promotion merchandise - give out branded cooking utensils at trade shows and the brand activation events to be held in September We do not recommend using the following tactics: ‱ Cooperative advertising allowances - very expensive to pay for portion of retailer’s advertising to ensure that Nonna’s Best Italian sausages are featured as part of the store’s weekly specials; would take up too much of the budget ‱ Dealer premiums - are controversial and often perceived as unethical ‱ Collateral material - product is not complicated and does not require additional data Public Relations Plan Public Relations Objectives 1. Generate awareness of Nonna’s Best Italian Sausages through paid, earned, social and owned media among mothers with kids at home.
  • 15.
    14 2. Encourage trialpurchase through product activation events and earned media among mothers with kids at home. 3. Build brand recognition & trust among mothers with kids at home. Public Relations Strategy Given the shrinking media landscape in Canada covering launches, we recommend hosting a brand activation that would grow awareness and encourage people to sample and purchase Nonna’s Best Italian sausages. We can use these events to generate publicity and will be able to secure media coverage for the events in advance. It will also help us to reach both the primary and secondary audiences outlined. We will reach out to influencers and known mommy bloggers to get them to post about Nonna’s Best Italian sausages. Simultaneously, we will have a digital and social media plan to to meet our objectives of generating awareness, building brand recognition and trust, and encouraging trial purchase among target audiences. Public Relations Execution September 2019 Launch Events We will host launch events at the Eaton Centre in Toronto, West Edmonton Mall in Edmonton, and Metropolis at Metrotown in Vancouver. At these events, three renowned Canadian chefs will be grilling Nonna’s Best Italian sausages with unique and simple samples for the public while telling stories of how these are the meals they love to make their families when in a pinch, or on a tight schedule. Events will be in September right when advertising will be heaviest (using blitz strategy), thereby reinforcing the advertising and in-store sales promotion campaigns. Possible chefs to contact include Elia Herrara in Toronto, Alison Bieber in Edmonton, and Andrea Carlson in Vancouver (Food Network). Influencers & Bloggers Have key bloggers and influencers write about event and Nonna’s Best Italian sausage, posting recipes that use them. Social Media Post on Facebook, Pinterest and Instagram to create buzz, and each day at 2-6pm post about dinner suggestions -and recipes using Nonna’s Best Italian sausage. Website Set up unique landing page.
  • 16.
    15 Measurement & Metrics ‱Pre Testing: Pre-testing to be used to analyze which campaign, commercial is the best fit for our target audience before the final production or media placement. o Recall Testing: Respondents will be tested for awareness, as to if they can recall parts from the advertisements. Nonna’s Best Italian sausage would test the recall for elements like our tagline “FRESH. Because dinner shouldn’t have to come from a freezer”, or primary selling points- ‘fresh’, ‘versatile meal-maker’ ‱ Post Testing: Post testing measures will be undertaken to measure the effectiveness of the advertisement or campaign run by Nonna’s Best Italian sausage to improve the future advertising plan o Inquiry Test: It is important to understand if our advertisements actually influence the buying patterns of the defined target market. We will be running two advertisements at the same time with same coupon offer (the coupon being pre-coded differently for each of the two ads). The number of coupons redeemed for each ad may be indicative of the relative strength of the overall ad. This would help us to give a clear picture of which advertisements resonate with our target audience. ‱ Business KPIs: o Market share o Share of wallet o Brand preference score o Sales revenue ‱ Digital KPIs: o Shares, likes, comments, mentions (especially after event) o Click-through rate o Time spent on page ‱ Traditional Media KPIs: o Impressions from TV and radio
  • 17.
    16 Summary This campaign willpromote Nonna’s Best sausage brand in Canada through (1) generating awareness and engagement among Saxonville’s customers, encouraging them to interact with our brand through social media, (2) increasing 25% purchase within primary target audiences, (3) achieving brand preference score of 20% among primary target audiences. Primary target customers for Nonna’s Best are: Mothers with children under 12, aged 30-54, that have a hectic life, prioritize family’s dinners, prefer wholesome food but easy to cook, want to be highly appreciated by family’s members, are entertained through Facebook, Pinterest and Instagram and spend a lot of time commuting to work and driving their children. We recommend using a lifestyle positioning strategy to match the busy lifestyle of mothers with Nonna’s Best Italian sausages. Emotional, humour and lifestyle appeals will be used in the creative strategy to effectively attract customer’s attention. A media strategy with wide range of mediums is recommended to maximize the effect of the campaign and reach the objectives. The campaign will use a mix of advertising, sales promotion, public relations, and direct marketing to pursue its advertising and marketing objectives. Sales promotion would include push and pull strategies (coupons, free samples, dealer display materials, etc). Public Relations would include collaborating with influencers, digital campaigns, and a product activation event in three of Canada’s major cities to generate awareness and encourage trail purchase. Results will be measured by comments, shares, mentions on social media platforms, impressions on traditional medium and units sold, and the brand preference score.
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    18 Exhibit A –Current In-Store Sales Display July 17, 2018 – No Frills Meat Section
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    19 August 14, 2018– Loblaws Meat Section
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  • 23.
    22 Works Cited “Some Factsabout the Demographic and Ethnocultural Composition of the Population.” Average Counts of Offenders in Federal Programs, Canada and Regions, Government of Canada, Statistics Canada, www150.statcan.gc.ca/n1/pub/91-003- x/2007001/4129904-eng.htm. “Healthy Eating Impacts Canadians' Well-Being.” Mintel, www.mintel.com/press- centre/food-and-drink/healthy-eating-impacts-canadians-well-being. “Sausages - Canada | Statista Market Forecast.” Statista, www.statista.com/outlook/40020200/108/sausages/canada. “Johnsonville Sausage: ‘Welcome to Johnsonville, Wisconsin.’” The Journal of Advertising Research, Journal of Advertising Research, www.journalofadvertisingresearch.com/content/Johnsonville-Sausage. “Maple Leaf Foods: Meat Category Market Share 2015 | Statistic.” Statista, www.statista.com/statistics/530342/maple-leaf-foods-market-share-meat-categories/. McKnight, Zoe. “How Canadian Families Eat.” Thestar.com, Toronto Star, 17 Mar. 2016, www.thestar.com/life/food_wine/2016/03/17/how-canadian-families-eat.html. Chin, Jessica. “Canadian Food Habits, Attitudes Towards Meals Are Shifting: Dalhousie Study.” HuffPost Canada, HuffPost Canada, 19 May 2017, www.huffingtonpost.ca/2017/05/19/canadian-food-habits_n_16704852.html. “Celebrating 12 Female Chefs from Coast to Coast | Food Network Canada.” Foodnetwork.ca, www.foodnetwork.ca/dining-out/photos/female-chefs-restaurants- canada/#!Ruby-Watchco-dish. Comar, Daniel. “Food Love Stories.” Activation Ideas, 7 Aug. 2018, activationideas.com/blog/food-love-stories. Heald, Erika. “How Much Should You Pay Social Media Influencers?” Sprout Social, Sprout Social, 10 July 2018, sproutsocial.com/insights/paying-social-media-influencers/. “Maple Leaf Food Inc” Annual Report, February 21, 2017. “The Time of the Year When Moms Sleep the LEAST Is When Dads Sleep the Most.” Working Mother, www.workingmother.com/time-year-when-moms-sleep-least-is-when- dads-sleep-most.