SlideShare a Scribd company logo
Global
Platform for
Public Self Expression
&
Conversation in real time
JACK DORSEY
“THE MAN BEHIND”
“I want to make
something so simple, you
don’t even think about it,
you just write”.
-JACK DORSEY
What the advent of television and
radio did was to give a small group
of people a new way to reach
masses.
What Twitter did that it captured
and recorded history in real time
with eyewitness accounts, pictures
and thoughts.
Trend of “@” and “#”
started from Twitter
Twitter as a
medium had a
huge impact on
Gave activists a means to:
• Share accurate and uncensored
information
• Connect with like minded people
• Quickly disseminate information
• Organize street operations
Today people use to:
• Promote a brand or company
• Raising money for charities
• Breaking News
• Follow Favorite Celebrities
&
TO CHANGE THE WORLD
•Product Standardization
•Product Adaptation
•Product Invention
•Global Adaptation
•Global Distribution
•Building Country images
and Consumer Perceptions
to
Reach Everyone in
the World
Global Impacts since
Inception
• Penetratedpopular cultures
• Removingtraditionalbarriers & classesapart
• Sense of direct connection withfavoritecelebs
• Influencingall other mediums
• Can bring online revolution in case ofpolitics,occurrence of
naturaldisasters&protests
Biggest
Competitors
How does it differ from other
Social Media
• Usefulness
• Ease of Use
• Performance
• Reliability
• Strength of Brand
• Advertising options to sellers
Grow (or Recapture) user base from
other trending social media sites.
Justify Stock Price while building the
business.
Resolve One way Communication
THANK
YOU
Created by Ramit Khurana, Guru Nanak Dev
University, during a Marketing Internship
under Prof. Sameer Mathur, IIM Lucknow.

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Marketing Management . Case Study of Twitter and questions discussed (Kotler & Keller)

  • 1.
  • 2.
  • 3. Global Platform for Public Self Expression & Conversation in real time
  • 5. “I want to make something so simple, you don’t even think about it, you just write”. -JACK DORSEY
  • 6. What the advent of television and radio did was to give a small group of people a new way to reach masses. What Twitter did that it captured and recorded history in real time with eyewitness accounts, pictures and thoughts.
  • 7. Trend of “@” and “#” started from Twitter
  • 8.
  • 9. Twitter as a medium had a huge impact on
  • 10. Gave activists a means to: • Share accurate and uncensored information • Connect with like minded people • Quickly disseminate information • Organize street operations
  • 11. Today people use to: • Promote a brand or company • Raising money for charities • Breaking News • Follow Favorite Celebrities & TO CHANGE THE WORLD
  • 12.
  • 13. •Product Standardization •Product Adaptation •Product Invention •Global Adaptation •Global Distribution •Building Country images and Consumer Perceptions
  • 15.
  • 16. Global Impacts since Inception • Penetratedpopular cultures • Removingtraditionalbarriers & classesapart • Sense of direct connection withfavoritecelebs • Influencingall other mediums • Can bring online revolution in case ofpolitics,occurrence of naturaldisasters&protests
  • 18. How does it differ from other Social Media • Usefulness • Ease of Use • Performance • Reliability • Strength of Brand • Advertising options to sellers
  • 19.
  • 20. Grow (or Recapture) user base from other trending social media sites. Justify Stock Price while building the business. Resolve One way Communication
  • 22. Created by Ramit Khurana, Guru Nanak Dev University, during a Marketing Internship under Prof. Sameer Mathur, IIM Lucknow.