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Chapter 4 Gathering Information and Measuring Market Demand Marketing Management Tenth Edition Philip Kotler
Objectives ,[object Object],[object Object],[object Object],[object Object]
A  marketing information system (MIS)  consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. A  marketing intelligence system  is a set of procedures and sources used by managers to obtain everyday information about developments in the marketing environment.
Defining the Problem & Research Objectives Exploratory Research Descriptive Research Causal Research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Research Approaches Behavioral Focus-group Survey Experimental Observational
Secondary-Data Sources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Marketing Research Process Defining the problem and research objectives Developing the research plan Collect the  information Analyze the information Present the findings
Good Marketing Research: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ninety Types of Demand Measurement (6 x 5 x 3) All sales Company sales Product line sales Product form sales Product item sales Industry sales Product level Territory Region U.S.A. Customer World Space level Short run Medium run Long run Time level
Demand Market Demand Company Demand
Estimating Current Demand ,[object Object],[object Object],[object Object],[object Object]
Estimating Future Demand ,[object Object],[object Object],[object Object],[object Object],[object Object]
Review ,[object Object],[object Object],[object Object],[object Object]

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marketing management

  • 1. Chapter 4 Gathering Information and Measuring Market Demand Marketing Management Tenth Edition Philip Kotler
  • 2.
  • 3. A marketing information system (MIS) consists of people, equipment, and procedures to gather, sort, analyze, evaluate, and distribute needed, timely, and accurate information to marketing decision makers. A marketing intelligence system is a set of procedures and sources used by managers to obtain everyday information about developments in the marketing environment.
  • 4.
  • 5. Research Approaches Behavioral Focus-group Survey Experimental Observational
  • 6.
  • 7. The Marketing Research Process Defining the problem and research objectives Developing the research plan Collect the information Analyze the information Present the findings
  • 8.
  • 9. Ninety Types of Demand Measurement (6 x 5 x 3) All sales Company sales Product line sales Product form sales Product item sales Industry sales Product level Territory Region U.S.A. Customer World Space level Short run Medium run Long run Time level
  • 10. Demand Market Demand Company Demand
  • 11.
  • 12.
  • 13.