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MARKETING ENVIRONMENT
Presented by
NIMISHA A
MARKETING
 Acc to American marketing association
 “Marketing is an organizational function and a
set of process for creating, communicating
and delivering value to customers and for
managing relationships in ways that benefit
the organization and its stake holders”
MARKETING ENVIRONMENT
The market environment is a
marketing term and refers to factors
and forces that affect a firm’s ability to
build and maintain successful
relationships with customers
COMPONENTS OF MARKETING ENVIRONMENT
MICRO
ENVIRONM
ENT
MACRO
ENVIRONM
ENT
MICRO ENVIRONMENT
 The micro-environment affects the organization
directly. It refers to the environment that most closely
linked to the firm
 This environment is not also under the full control of
business.
 The business is influenced by this environment.
MICROENVIRONMENT
Component
s
Customer
Supplier
Intermediaries
Competitor
Public
Company
THE COMPANY
 Company organization consists of Board of
Directors and functional managers.
 Marketing plans are drawn up as per the philosophy
of Top management.
 Marketing decisions like new products, expansion,
etc depend on the support of top management. It
depends upon finance, managerial skills,
organization’s strengths and weaknesses.
SUPPLIERS
 Suppliers are firms and
individuals that provide
the resources needed
by the company.
 They are an important
link in the company’s
overall customer “value
delivery system.”
SUPPLIERS
Timely Price Quality
Right
Product
COMPETITORS
 To be successful, a company must satisfy needs
and wants of consumers better than competitors
 Must understand competitor’s strengths
 Must differentiate firm’s products and offerings from
those of competitors
INTERMEDIARIES
CONTD…..
Marketing Service Agencies
• They help the company target and
promote its products.
• Advertising agencies. Media agency,
marketing research firms, etc.
Financial Intermediaries
• They help finance transactions and
insure against risks.
• Banks, credit companies, insurance
company, ect.
CUSTOMER
 Customers are the
actual buyer of our
goods and services.
 They are large in
number
 influenced by cultural,
social and
psychological factors
CUSTOMER MARKET
• individuals and households that buy goods and services
for personal consumption
Consumer
Market
• buy goods and services for further processing or for use
in their production process
Business
Market
• buy goods and services in order to resell them at a profitReseller Market
• agencies that buy goods and services in order to
produce public services or transfer them to those that
need them
Government
Market
• buyers of all types in foreign countries
International
Market
PUBLIC
 A public is any group that has an actual or
potential interest in or impact on an
organization’s ability to achieve its objectives.
 A company should prepare a marketing plan for
all of their major publics.
PUBLIC GROUP
Public
Group
Financial
Government
Media
LocalGeneral
Citizen
Internal
MACRO ENVIRONMENT
 The major external and uncontrollable
factors that influence an organization's decision
making, and affect its performance and strategies.
These factors include the economic
factors, demographics, legal, political, and
social conditions, technological changes,
and natural forces.
MACROENVIRONMENT
company
Demograp
hic
forces Economi
c forces
Technologi
cal forces
Political
forces
Cultural
forces
Natural
forces
DEMOGRAPHIC
 Demography is the study of human populations in
terms of size, density, location, age, gender, race,
occupation, and other statistics
 Demographics change over time and companies
must keep up with them
ECONOMIC ENVIRONMENT
 The economic
environment consist of
factors affecting
consumers purchasing
power and spending
patterns both across and
within their world
markets.
ECOLOGICAL ENVIRONMENT
• Involves the natural resources that are needed as inputs
by marketers or that are affected by marketing activities
 Ecological factors have recently assumed great
importance
 Trends
 Shortages of raw materials
 Increased pollution
 Increased government intervention
TECHNOLOGICAL ENVIRONMENT
 The technological environment
is perhaps the most dramatic
force now shaping our destiny.
 Forces that create new
technologies, create new
product and market
opportunities.
 Technological Innovation.
 Role of research and
development.
POLITICAL & LEGAL ENVIRONMENT
 The political
environment consist of
laws, government
agencies, and pressure
groups that influence
and limit various
organizations and
individuals in the given
society.
CONTD……..
 Political factors means how and in which manner
and in what degree a govt interfere in business.
 Laws and Regulations
 for safety
 for consumer protection
 to protect special interests
CULTURAL ENVIRONMENT
Cultural
Environment of a
nation determines
the value system
of the society
which in turn
affects the
functioning of the
Business.
CONCLUSION
 Marketing environment-micro & macro environment
 Micro factors- company, competitors, customers,
suppliers, intermediaries, public
 Macro factors- political, economic, ecological,
demographic, technology, legal, socio-cultural.
Thank you……

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Marketing envt

  • 2. MARKETING  Acc to American marketing association  “Marketing is an organizational function and a set of process for creating, communicating and delivering value to customers and for managing relationships in ways that benefit the organization and its stake holders”
  • 3. MARKETING ENVIRONMENT The market environment is a marketing term and refers to factors and forces that affect a firm’s ability to build and maintain successful relationships with customers
  • 4. COMPONENTS OF MARKETING ENVIRONMENT MICRO ENVIRONM ENT MACRO ENVIRONM ENT
  • 5. MICRO ENVIRONMENT  The micro-environment affects the organization directly. It refers to the environment that most closely linked to the firm  This environment is not also under the full control of business.  The business is influenced by this environment.
  • 7. THE COMPANY  Company organization consists of Board of Directors and functional managers.  Marketing plans are drawn up as per the philosophy of Top management.  Marketing decisions like new products, expansion, etc depend on the support of top management. It depends upon finance, managerial skills, organization’s strengths and weaknesses.
  • 8. SUPPLIERS  Suppliers are firms and individuals that provide the resources needed by the company.  They are an important link in the company’s overall customer “value delivery system.”
  • 10. COMPETITORS  To be successful, a company must satisfy needs and wants of consumers better than competitors  Must understand competitor’s strengths  Must differentiate firm’s products and offerings from those of competitors
  • 11.
  • 13. CONTD….. Marketing Service Agencies • They help the company target and promote its products. • Advertising agencies. Media agency, marketing research firms, etc. Financial Intermediaries • They help finance transactions and insure against risks. • Banks, credit companies, insurance company, ect.
  • 14. CUSTOMER  Customers are the actual buyer of our goods and services.  They are large in number  influenced by cultural, social and psychological factors
  • 15. CUSTOMER MARKET • individuals and households that buy goods and services for personal consumption Consumer Market • buy goods and services for further processing or for use in their production process Business Market • buy goods and services in order to resell them at a profitReseller Market • agencies that buy goods and services in order to produce public services or transfer them to those that need them Government Market • buyers of all types in foreign countries International Market
  • 16. PUBLIC  A public is any group that has an actual or potential interest in or impact on an organization’s ability to achieve its objectives.  A company should prepare a marketing plan for all of their major publics.
  • 18. MACRO ENVIRONMENT  The major external and uncontrollable factors that influence an organization's decision making, and affect its performance and strategies. These factors include the economic factors, demographics, legal, political, and social conditions, technological changes, and natural forces.
  • 19. MACROENVIRONMENT company Demograp hic forces Economi c forces Technologi cal forces Political forces Cultural forces Natural forces
  • 20. DEMOGRAPHIC  Demography is the study of human populations in terms of size, density, location, age, gender, race, occupation, and other statistics  Demographics change over time and companies must keep up with them
  • 21. ECONOMIC ENVIRONMENT  The economic environment consist of factors affecting consumers purchasing power and spending patterns both across and within their world markets.
  • 22.
  • 23. ECOLOGICAL ENVIRONMENT • Involves the natural resources that are needed as inputs by marketers or that are affected by marketing activities  Ecological factors have recently assumed great importance  Trends  Shortages of raw materials  Increased pollution  Increased government intervention
  • 24.
  • 25. TECHNOLOGICAL ENVIRONMENT  The technological environment is perhaps the most dramatic force now shaping our destiny.  Forces that create new technologies, create new product and market opportunities.  Technological Innovation.  Role of research and development.
  • 26. POLITICAL & LEGAL ENVIRONMENT  The political environment consist of laws, government agencies, and pressure groups that influence and limit various organizations and individuals in the given society.
  • 27. CONTD……..  Political factors means how and in which manner and in what degree a govt interfere in business.  Laws and Regulations  for safety  for consumer protection  to protect special interests
  • 28. CULTURAL ENVIRONMENT Cultural Environment of a nation determines the value system of the society which in turn affects the functioning of the Business.
  • 29. CONCLUSION  Marketing environment-micro & macro environment  Micro factors- company, competitors, customers, suppliers, intermediaries, public  Macro factors- political, economic, ecological, demographic, technology, legal, socio-cultural.