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Marketing Environment
By : Kiran Amin
What is marketing environment?
The forces that directly or indirectly influence
organization’s capability to undertakes its
business.
The marketing environment that refers to that
factors and forces that effect’s the firm ability to
build and maintain successful relationships with
customers.
Components of marketing
environment
• Internal environment
• Micro environment
• Macro environment
Micro Environment
• The forces close the company that effects its
ability to serve.
• It comprises all those organizations and
individuals who directly effect the activities of
a company.
Micro Environment Forces
Customer
Customers are the actual buyers of our goods
and services.
The company must study
Its customer markets closely
since each market has its
own special characteristics.
Suppliers
Suppliers are firms and individuals that provide
the resources needed by the company
Supply shortages have to b fully monitored and
plans should b made to avoid it
Market Intermediaries
Market intermediaries are the firms
that help the company to
promote, sell and
distribute its goods to final
buyers.
Competitors
Conducting competitor analysis is critical for
success of the firm
A market must monitor its competitor’s
offerings to create strategic advantage
Public
A public is any group that has an actual and
potential interest in or an impact on
organization’s ability to achieve its objectives.
A company should prepare a marketing plan for
all of their major publics
Public Groups
Macro Environmental
Forces
Political & Legal Forces
Includes law, government agencies and pressure
groups that influence or limit various
organizations and individuals in a given society.
• Increasing legislation
• Changing government agency enforcement
• More emphasis on ethics and
social responsible actions.
Economic Forces
Effect the consumers purchasing and spending
power. These are studies under economic
factors:
• Variation in geographical income distribution
• Pattern of real growth in income
• Trend of Gross National Product etc..
Sociocultural Forces
Socially responsible market is that business firms
should take the lead in eliminating socially
harmful products.
Technological Forces
Most dramatic force now shaping our destiny
Changes rapidly
Creating new markets and opportunities
Challenge is to make practical affordable
product
Demographic Forces
Demographic data helps in preparing
geographical marketing plans, household
marketing plans etc.
It influence behavior of consumers which in turn
will have direct impact on market place.
A marketer must communicate with consumer
anticipate problems, respond to complaints and
make sure that the firm operates properly.

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Marketing environment

  • 2. What is marketing environment? The forces that directly or indirectly influence organization’s capability to undertakes its business. The marketing environment that refers to that factors and forces that effect’s the firm ability to build and maintain successful relationships with customers.
  • 3. Components of marketing environment • Internal environment • Micro environment • Macro environment
  • 4. Micro Environment • The forces close the company that effects its ability to serve. • It comprises all those organizations and individuals who directly effect the activities of a company.
  • 6. Customer Customers are the actual buyers of our goods and services. The company must study Its customer markets closely since each market has its own special characteristics.
  • 7. Suppliers Suppliers are firms and individuals that provide the resources needed by the company Supply shortages have to b fully monitored and plans should b made to avoid it
  • 8. Market Intermediaries Market intermediaries are the firms that help the company to promote, sell and distribute its goods to final buyers.
  • 9. Competitors Conducting competitor analysis is critical for success of the firm A market must monitor its competitor’s offerings to create strategic advantage
  • 10. Public A public is any group that has an actual and potential interest in or an impact on organization’s ability to achieve its objectives. A company should prepare a marketing plan for all of their major publics
  • 13.
  • 14. Political & Legal Forces Includes law, government agencies and pressure groups that influence or limit various organizations and individuals in a given society. • Increasing legislation • Changing government agency enforcement • More emphasis on ethics and social responsible actions.
  • 15. Economic Forces Effect the consumers purchasing and spending power. These are studies under economic factors: • Variation in geographical income distribution • Pattern of real growth in income • Trend of Gross National Product etc..
  • 16. Sociocultural Forces Socially responsible market is that business firms should take the lead in eliminating socially harmful products.
  • 17. Technological Forces Most dramatic force now shaping our destiny Changes rapidly Creating new markets and opportunities Challenge is to make practical affordable product
  • 18. Demographic Forces Demographic data helps in preparing geographical marketing plans, household marketing plans etc. It influence behavior of consumers which in turn will have direct impact on market place. A marketer must communicate with consumer anticipate problems, respond to complaints and make sure that the firm operates properly.