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Market Testing, The Agile Way The Market Sprint @explorics Aggressive Market Testing
[object Object],[object Object],[object Object],[object Object]
better market testing
time to release first product cost to create first product
we’re spending less time getting to know our customer
involve the user!
but what about the buyer?
what you want to avoid 6 12 18 24 30 36 first release expanded features major pivot 1 major pivot 2 traction… finally stagnation Users / Revenue Time In Business
lean startup / customer development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Steven Blank Eric Ries Market Sprint =
what the market sprint is
the market sprint ,[object Object],[object Object],[object Object],[object Object],[object Object]
start with demand. deliver what people want. ,[object Object]
finding demand vs. creating demand
start with your biggest unknown. figure it out. then move on. ,[object Object]
[object Object],research  testing
get outside. get dirty.
there is a big difference between “would you buy” and “will you buy” ,[object Object]
how the market sprint works
we developed the market sprint concept based on agile (review market observations) repeatable demand gen engine  (at limited scale) Program artifacts
[object Object],[object Object],[object Object],[object Object],The Market Sprint Process
phase 1:  assessing your market & planning your sprint
3 variables, 3 unknowns Target Customer & Pain Point Channel & Message Compelling Offer
one variable is your anchor hold it steady throughout the sprint
one variable is your pushpin doesn’t need to be optimal, just good enough
you iterate on the last variable change parameters, run experiments, gather results
examples: 4-8 week sprints Anchor Pushpin Iterate Target:  HR reps at small & mid-sized companies Channel: Google Adwords Offer: Range of engagement programs & trials  Channel: Telemarketing Offer: Meeting with in-house thought leadership Target: Who at target companies bites, why? Target: Data analysts Offer: Downloadable software Channel: Various communities & online ad platforms
the sprint map tracking progress & demonstrating results ANCHOR PUSHPIN ITERATE Target Customer Pain Point Channel Message Conversion Offer Interest
discovering your target segment analysis market sizing buyer/user personas
discovering your channel channel map credit to B2B Lead Blog elevator pitch funnel analysis
discovering your offer competitive & landscape analysis conversation roadmap credit to Corporate Visions, Inc.
preparing the sprint map ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting Target Customer Pain Point Channel Message Conversion Offer Interest
phase 2: designing the test
define an experience,  starting with demand Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Download Install Landing Page Register Instructions Forum WEB DESKTOP
identify risks  concentrate on the biggest one Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Download Install Landing Page Register Instructions Forum WEB DESKTOP not enough search volume poor conversion lacks credibility – people don’t download instructions too difficult registration cancelled
eliminate complexity everywhere else Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Landing Page Instructions Forum WEB focus here don’t need a download yet… just need to know if they click the link “ we’re almost ready to launch” page, engage on forum anyway
maximum flexibility minimum cost ,[object Object],[object Object],[object Object],[object Object]
vaporware, bait & switch in the name of learning ,[object Object],[object Object]
know exactly what you are going to measure, what success means
phase 3: executing, iterating, and analyzing
preparing the sprint map ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting Target Customer Pain Point Channel Message Conversion Offer Interest
toss stuff out that isn’t working ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting not reachable no urgency Target Customer Pain Point Channel Message Conversion Offer Interest
advance stuff that is working ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery Target Customer Pain Point Channel Message Conversion Offer Interest
build connections ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery 10-25% more $ Target Customer Pain Point Channel Message Conversion Offer Interest
converge on conversion ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery 10-25% more $ rev assess-ment Target Customer Pain Point Channel Message Conversion Offer Interest
DRIVE LEADS! ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery 10-25% more $ rev assess-ment leads Target Customer Pain Point Channel Message Conversion Offer Interest
phase 4: go after your next biggest risk
identify risks  concentrate on the biggest one Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Download Install Landing Page Register Instructions Forum WEB DESKTOP not enough search volume lacks credibility – people don’t download instructions too difficult registration cancelled
usually, switch pushpin & iteration ANCHOR ITERATE PUSHPIN Prod Mgrs Tele mktg revenue recovery 10-25% more $ Meeting custom report SaaS product Target Customer Pain Point Channel Message Conversion Offer Interest
some lessons learned
don’t be afraid to go out on a limb ,[object Object],[object Object],[object Object],[object Object],you don’t  have far to fall
set expectations ,[object Object],[object Object],[object Object]
use the expertise of partners ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
choosing partners ,[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you! ,[object Object],[object Object],[object Object],[object Object]

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Market Testing, The Agile Way

  • 1. Market Testing, The Agile Way The Market Sprint @explorics Aggressive Market Testing
  • 2.
  • 4. time to release first product cost to create first product
  • 5. we’re spending less time getting to know our customer
  • 7. but what about the buyer?
  • 8. what you want to avoid 6 12 18 24 30 36 first release expanded features major pivot 1 major pivot 2 traction… finally stagnation Users / Revenue Time In Business
  • 9.
  • 10. what the market sprint is
  • 11.
  • 12.
  • 13. finding demand vs. creating demand
  • 14.
  • 15.
  • 17.
  • 18. how the market sprint works
  • 19. we developed the market sprint concept based on agile (review market observations) repeatable demand gen engine (at limited scale) Program artifacts
  • 20.
  • 21. phase 1: assessing your market & planning your sprint
  • 22. 3 variables, 3 unknowns Target Customer & Pain Point Channel & Message Compelling Offer
  • 23. one variable is your anchor hold it steady throughout the sprint
  • 24. one variable is your pushpin doesn’t need to be optimal, just good enough
  • 25. you iterate on the last variable change parameters, run experiments, gather results
  • 26. examples: 4-8 week sprints Anchor Pushpin Iterate Target: HR reps at small & mid-sized companies Channel: Google Adwords Offer: Range of engagement programs & trials Channel: Telemarketing Offer: Meeting with in-house thought leadership Target: Who at target companies bites, why? Target: Data analysts Offer: Downloadable software Channel: Various communities & online ad platforms
  • 27. the sprint map tracking progress & demonstrating results ANCHOR PUSHPIN ITERATE Target Customer Pain Point Channel Message Conversion Offer Interest
  • 28. discovering your target segment analysis market sizing buyer/user personas
  • 29. discovering your channel channel map credit to B2B Lead Blog elevator pitch funnel analysis
  • 30. discovering your offer competitive & landscape analysis conversation roadmap credit to Corporate Visions, Inc.
  • 31. preparing the sprint map ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting Target Customer Pain Point Channel Message Conversion Offer Interest
  • 32. phase 2: designing the test
  • 33. define an experience, starting with demand Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Download Install Landing Page Register Instructions Forum WEB DESKTOP
  • 34. identify risks concentrate on the biggest one Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Download Install Landing Page Register Instructions Forum WEB DESKTOP not enough search volume poor conversion lacks credibility – people don’t download instructions too difficult registration cancelled
  • 35. eliminate complexity everywhere else Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Landing Page Instructions Forum WEB focus here don’t need a download yet… just need to know if they click the link “ we’re almost ready to launch” page, engage on forum anyway
  • 36.
  • 37.
  • 38. know exactly what you are going to measure, what success means
  • 39. phase 3: executing, iterating, and analyzing
  • 40. preparing the sprint map ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting Target Customer Pain Point Channel Message Conversion Offer Interest
  • 41. toss stuff out that isn’t working ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting not reachable no urgency Target Customer Pain Point Channel Message Conversion Offer Interest
  • 42. advance stuff that is working ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery Target Customer Pain Point Channel Message Conversion Offer Interest
  • 43. build connections ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery 10-25% more $ Target Customer Pain Point Channel Message Conversion Offer Interest
  • 44. converge on conversion ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery 10-25% more $ rev assess-ment Target Customer Pain Point Channel Message Conversion Offer Interest
  • 45. DRIVE LEADS! ANCHOR PUSHPIN ITERATE Gen Counsel Sales/Mktg Execs Prod Mgrs Tele mktg Meeting revenue recovery 10-25% more $ rev assess-ment leads Target Customer Pain Point Channel Message Conversion Offer Interest
  • 46. phase 4: go after your next biggest risk
  • 47. identify risks concentrate on the biggest one Search Ad Hate your antivirus? Compare it with Bit9's advanced protection that stops all malware. bit9.com/amp Download Install Landing Page Register Instructions Forum WEB DESKTOP not enough search volume lacks credibility – people don’t download instructions too difficult registration cancelled
  • 48. usually, switch pushpin & iteration ANCHOR ITERATE PUSHPIN Prod Mgrs Tele mktg revenue recovery 10-25% more $ Meeting custom report SaaS product Target Customer Pain Point Channel Message Conversion Offer Interest
  • 50.
  • 51.
  • 52.
  • 53.
  • 54.

Editor's Notes

  1. Less money available – all focused on building. Used to have some wiggle room to bring in a sales/BD/marketing team, even during prototyping stage Less time available to get to know them More competition for attention… goes without saying So… we make a lot of assumptions
  2. solution… do more cycles, more iterations, and involve the user
  3. Usability is probably a necessary condition to monetization, but not sufficient.