Mark Leslie provides a 3 page resume summarizing his experience as an Information and Business Systems Manager, Business Systems and Process Manager, and various other roles. He has over 15 years of experience managing IT departments and implementing business systems. He currently manages the IT department and systems for Tui Products Limited, ensuring strategies and operations are aligned.

1. Mark Leslie – Résumé Page 1
Personal Details
Full Name: Mark Graham Leslie
Address: 7 Spinifex Street
Papamoa Beach
3118
Contact details: 0275 856 756 (Mb)
Markleslie74@hotmail.com
Date of Birth 01/04/1974
Hobbies: Surfing, Snowboarding, Socialising, Touch Rugby, Spending time with
my kids
Dependants 2 Girls (5 yrs. and 7yrs)
Referees To be advised
Current Work Activities;
As Information and Business Systems Manager I manage the IT department and business systems for
Tui Products Limited. My primary role with Tui is to ensure IT business strategies; operations are
aligned with IT projects and within budget. Effective ‘Program Project Management’ is a key success
factor for success in this role. Redefining business processes to improve efficiencies throughout the
business that support Tui’s growth strategy. I have a holistic view of business units, analyse processes
and provide solutions to streamline business activities that require redesigning. I manage a range of
contracts for the IT department.
Personal Attributes and Values;
I have a lot to offer and drive to always strive to work smarter not harder; I finished a MBA ‘Masters in
Business Administration’ program in August 2014. I am a happy positive person with a great sense of
humour. I have exceptional people, analytical and problem solving skills. My strengths are the ability to
see inefficiencies in a business and implement solutions. Good working relationships with both internal
and external customers help me get the desired results. I look at process from an ‘outside in’ approached
which is highly focused on adding value to the customer and breaking down the un-necessary activities.
I thrive in a team environment and also can work independently when required. I believe in learning
environments that share knowledge for effective learning.

2. Mark Leslie – Résumé Page 2
EmploymentHistory
April 08 – Present
Information and Business System Manager
TUI Products Limited
 Manage IT Department (Severs; Networking; Contracts; Harware, Communications and
Software
 Manage budget for Information Technology Department
 IT Program Project Management
 Manage & maintain Tui Products software and hardware systems
 Lead project manager of senior managers (end to end) for the implementation of Infor LN
FuturePack7+ ERP / MRP computer system (full solution) , EDI, Inventory Control, GS1net,
Barcoding, Freight, BI)
 BI report development; end user reporting and client reporting End user reporting for the sales
force with I pad’s
 Document control through Nuvu reporting
 Develop, map and implement business processes with goal of operational improvements
 Planning and managing assessment and requirements activities
 Defined key requirements and process mapping
 Defining application requirements and exit criteria
 Oversaw application design and architecture activities
 Planning and managing program-wide application build, test, and deploy activities
 Planning and establishing after go-live activities, change management, performance
 Provide platform for company weekly and month-end reporting
 Managed product costing and gross margin analysis for company
 Provide business information and analysis for projects
 Manage IT operations internal and external contracts
 Analysis business functions and provide the tools for other departments for greater efficiency
 Manage end of year stocktake
 Budget preparation for Sales and marketing general manager (Customer and Category level)
 Pricing implementation for company
As Information and BusinessSystems Manger I have been responsible and successful in
delivering;
Software End to end implementation of Infor LN FuturePack7+ ERP / MRP software within budget
and in time. The Infor LN software implemented is a full system solution; modules including,
manufacturing, planning, accounting, sales, EDI communication, finance, business intelligence, process
management and security. The business process mapping provided the needs analysis for best fit
solution for Tui Products. Post go live (01/07/2011) my focus has now turned from implementation to
‘change management’ and ‘continuous improvement ‘and operational efficiencies. Tui’s year-end stock
has seen a 200% improvement since the introduction of LN and its transparency of inventory.
Project Scoping and Business Process Analysis to understand deliverables and what strategies to take
to for successfuloutcomes. All projects have been based on meeting strategic direction and improve
operations with bottom up and customer focus while meeting overall business objectives
Electronic Data Interchange (EDI) for business to business (B2B) for sales orders in, advance
shipment notice and invoicing for top suppliers (Mitre10, Bunnings and The Warehouse). The

3. Mark Leslie – Résumé Page 3
implementation reduced time by not keying in orders into the system and directly available for
warehouse to pick. The EDI improved operation by reducing keying errors; less credits; increased
efficiencies in DIFOT of weekly orders. EDI added value by, reduced staff numbers, customer service
role changed to be less data entry work and more time focusing on customers’ requirements.
Business Intelligence (Infor PM10) BI) and OLAP reporting, used throughout the company and now
have mobilised our sales force with I-pad’s to access live data at their fingers to improve customer
satisfaction. Business Intelligence also provided Tui with transparency to data for informed business
analysis to measure performance and make better informed decisions. As a result, better bottom line.
Cubes developed for finance, production, freight and sales.
Document Control
Software implemented to standardise the outputs for both internal and external customers. We
automated the delivery by reducing the need to handle invoices, advance shipment notices, statements
and consignment notes. Tui is currently sourcing software for the automation the incoming delivery
from different formats that will decode, supplier invoices; purchase orders and sales orders.
Freight Management System Freight management system implemented to analyse cost and save on
freight, a direct bottom line saving. Pallet program saved the logistics one day a week in data entry.
Freight module allows Tui to analyse fright for better decision making and cost savings. Tui freight is a
4 million overhead to the business and on track for a 4 % saving (160K). The freight system also allows
visibility to manage carrier’s contracts,analyse customer orders in regards to pricing
Operational Management
Contract Management Sourced and manage contracts for ICT operations including SLA agreement
for Network support, SQL support, Mobile, Internet and Voice. I’ve built strong relationships with
suppliers, developers and business consultants to achieve top results. Savings have been made by
minimising downtime of servers,
Relocation ofIT systems
June 2014, Tui moved head offices premises, centralised North operations to a centralised warehouse. .
Software upgrades to latest version, hardware upgraded and migrate to virtualised servers; move small
business server and exchange to the cloud.

4. Mark Leslie – Résumé Page 4
Nov 04 – April 08
Business Systems and Process Manager
Harmer Parr - Financial Advisors and investment specialists
 Specialist in ICSL - AEGIS Investment Wrap Platform, management reporting, transactional
analysis, asset allocation analysis, corporate actions, fixed interest maturities, portfolio
maintenance buy/sell and transfer trades,problem solving, opening and closing individual, joint
or family trust portfolios, client communication and feedback
 Sign up new clients Aegis opening paperwork
 Client contact,queries and correspondence
 Co-ordinate advisor’s, corporate actions, fixed allocations, compliance and compulsory sales
 Manage administration team
 Staff training and support
 New client tracking and monitoring
 Implement and manage the standard operating procedures quality control system ISO 2001
 Compliance and In-house audits
 Creation and maintenance of excel/ word spreadsheets for business operations
 Share broking buys and sells
 Liaison with KRM Aegis, fund managers,registries
 Chair weekly quality meetings
Process Design Previous to Tui Products Limited, while working for Harmer Parr Investment Advisors
we attained the ISO 9000: 2001 Quality System certification I developed and implemented processes
and standard operating procedures throughout the business. Harmer Parr is the first financial advisory
firm to be accredited with the ISO 9000: 2001 Quality Systems in New Zealand. I streamlined the
business functionalities in order to handle an increased volume of clients with reduced overheads. More
importantly ISO 9000: 2001 allowed for transparency for investment advice given to ensure that the
firm was acting in a fiduciary manner. ISO 9000: 2001 prevented this company from being sued from
Bridgework investors. Camelot merged with Harmer Parr 2009 and I strongly believe that this was one
the main factors for the merge.
March 04 – Nov 04
Fixed Asset Technician (7-Month contract)
Balance Agri Nutrients – Mt Maunganui
 Report’s and analysis for auditing and compliance
 Report’s and analysis to financial managers
 Capitalisation of Fixed Assets
 Asset investigations and resolutions
 Liaison with Project Managers and finance managers
 Provide answers or reports for any queries in project accounting / fixed assets.

5. Mark Leslie – Résumé Page 5
Jan 03 – Dec 03
Fixed Asset Analyst (12-month contract)
Vodafone New Zealand – Project Accounting Finance
 Involved in rationalisation project with Australia
 Month end reporting and analysis for the depreciation budget 3+9 Forecast for Australia.
 Monthly reconciliation of Depreciation accounts to general ledger for Australia Fixed Asset
Register
 End of month reporting and analysis to financial managers
 Capitalisation of Fixed Assets
 Asset retirements and investigations
 Liaison with Project Managers and finance managers
 Provide answers or reports for any queries in project accounting / fixed assets.
 Oracle accounting system, Excel, Word, Outlook
Contracts while travelling overseas:
Mar 02 – Jan 03 Travel
Sept 00 – Feb 02
Nostro cash and Stock Analyst
Bank of New York Europe – International Master Custody – London UK
 IMMS (International Money Market System)
 Daily reconciliation’s cash / stock accounts on all currencies
 Month-end reporting for valuation, analytic & compliance purposes
 Full investigation and resolution of custody accounts
 All securities, foreign exchange, stock bonds, bond maturities
 Ensuring prompt turnaround and clearance of queries to improve clients services
Resolutions and Reconciliation Equities & Unit Trusts Fund Technician
Bank of New York Europe – Treasury – London
 Engaged in a Unit Trust Migration project
 Full investigation and resolution of Unit Trust Funds and Equities
 Conducting root cause analysis
 Free of payment and settlement trade amendments
 Liaison with brokers, clients, unit trust managers, settlements, corporate actions, registrars and
other operational areas.
 Maintenance of reports and statistics for management
 Working to monthly deadlines and IMRO guidelines
 Ensuring prompt turnaround and clearance of client queries to improve clients services
Feb 00 – Sept 00
Fund Technician
Merrill Lynch Investment Managers. Accounting and Valuations - International Master
Custody - London UK
 Foreign Exchange and Equities Trades
 Reconciliation’s cash and stock accounts
 Stock availability project (DOC’s - Japan)
 Clearing exception Items
 Liaison external – Custodian, project managers and finance

6. Mark Leslie – Résumé Page 6
 Liaison internal – Settlements and project managers
Oct 99 – Feb 00 Travel
Feb 99 – Oct 99
Pep Unit Trust Administrator
RBS Trust Bank – Business support – London UK
 Team leader in year-end reconciliation clearance project
 Clearing exception items
 Reconciliation’s cash accounts & month end stock accounts
 Liaison internal – Project managers, nostro recs team and treasury accounts
 Liaison external – Fund managers, client service and finance
 Rufus, class banking and sun accounts systems
 All aspects on Pep and Isa, settlements, dealing and client set up
Nov 98 – Feb 99 Travel
Sep 98 - Nov 98
Accounts Clerk
Post Office Headquarters – Finance Department – Isle of Man - UK
 Office accounts
 Reconciling payroll accounts
 Balancing post offices accounts
 Resolution of account discrepancies
Nov 97 – Sep 98 Travel
Feb 97 – Nov 97 Cocktail Bar Manager
Drunken Squid Bar – Kavos, Greek Islands, Greece
Feb 97 – Nov 97 Cocktail Bar Attendant
Conrad Jupiter’s Casino Hotel, Gold Coast, Australia
July 96 – Jan 97 Bar Supervisor
The World Bar, Queenstown, New Zealand
Aug 95 – June 96 Cocktail Bar Attendant
Holiday Inn Hamilton Island Resort,
Great Barrier Reef, Australia.
Jan 95 – July 95 Concierge
Chevron Hotel, Surfers Paradise,Australia
April 93 – Jan 95 Concierge
Auckland Airport Travelodge, New Zealand

7. Mark Leslie – Résumé Page 7
Education/Qualifications
Master’s in Business Administration (MBA) Southern Cross University (Part B)
Points Grade Mark
Project Management 12 5 Credit
Strategic Information System 12 4 Pass
Strategic Management 12 5 Credit
New Venture Creation 12 7 High Distinction
Strategic Knowledge Management 12 4 Pass
Leading and Managing People 12 6 Distinction
Master’s in Business Administration (MBA): Waikato University (Part A)
Year 2 – Post Graduate Diploma in Management Points Grade Mark
Supply Chain and operations management 7.5 85.0% A+
Financial and Management Accounting 15 83.0% A
Knowledge Management 7.5 76.0% A-
Negotiation and Conflict Resolution 7.5 77.2% A-
People, organisations and High Performance Teams 15 73.0% B+
Integrative Paper – Planning for Business Success 7.5 65.0% B
Year 1 – Post Graduate Diploma in Management
Corporate Finance 7.5 86.0% A+
Law & Business 7.5 75.0% A-
Economics – Global Business Environment 7.5 71.4% B+
Economics – Managerial 7.5 73.5% B+
PersonalSkill & Communication 7.5 72.3% B+
Marketing 7.5 74.3% B+
Management & Sustainability 7.5 65.0% B
Strategic Intent 7.5 64.3% B-
ICMG – Process Management Professional (outside in approach)
Diploma in Management (NZIM): BOP POLY
Applied Management 85.0% A+
Organisation and Management (130) 80.0% A
Business Computing 80.0% A
Accounting Principles (101) 77.0% A-
Leadership 80.0% A
Accounting Practices (102) 67.0% B
Business communication (150) 69.0% B
Papakura High School: Sixth form Certificate
Other: Southern Pacific Hotels Training & Development
Kiwi Host Wine, Liquor & Silver Service Practice

8. Mark Leslie – Résumé Page 8
Skill Summary
Non-Technical Skills: Leader or can be lead, high work ethic, approachable, have strong
problem solving, analytical, training and solutions skills. Attention to
detail, enjoy teamwork synergy and quick to pick up systems and
always willing to learn new skills.
Computer Skills: OLAP Cube development, SQL design intermediate
MS Project, Excel, Word; Advanced,PowerPoint; Intermediate
Access 97; Beginner, Aegis Investment platform Intermediate /
Advanced, Networking intermediate