SlideShare a Scribd company logo
Personal Details
Name
Address
Citizen
Languages
Contact Telephone
E-mail
Poovan Archary
P.O. Box 3060, Cresta, 2118, Johannesburg, South Africa
South African
English & Afrikaans
Mobile: 084 729 6866
poovan@gmail.com
About Me  I am interested in exploring opportunities that enable me to use
my skills and expertise that I have acquired over the last 10
years. I am interested in positions such as Operations Manager,
Business Consultant/Analyst and ERP/IT Projects Manager
 My long term goal is to be given the opportunity to manage the
operations of a business that will allow me to use these skills
and expertise to add value to this role. I am responsible
and extremely hard working,
 I see myself as a being logical and analytical and one of my key
strengths is problem solving in my line of work. I always think
out of the box and look at all scenarios and risks before deciding
on any solution.
Education
High School:
Ryland’s High School Std 10 / Grade 12 (Completed 1993)
Subjects passed:
English History
Afrikaans Accounting
Mathematics Business Economics
Tertiary Education
Varsity College
C.A.D. Training
UNISA
Diploma in Financial Accounts – Advanced Bookkeeping - 1998
Diploma in Pastel Ver. 5 – 1999
BCompt Degree - Current
1st
Year
Introduction to the Economic and Management Environment 1 A/B
Accounts 1A - Accounting concepts, principles and procedures
Accounts 1B - Accounting reporting
Business management 1A/B
Economics 1A/B
Commercial law 1A/B
Accounting Systems Development and Management
Introductory Financial Mathematics
2nd
Year
Accounting 2A - Financial Accounting for Companies & Close
Corporations.
Accounting 2B - Partnerships, Group Statements, Financial Analysis &
the valuation of financial securities.
Accounting 2C – Cost Accounting and Control
Taxation 2A – The Taxation of Individuals and Companies
Taxation 2B - Estates, trusts and insolvencies
Taxation 2C – Taxation of Business income
Commercial Law 2A/B
Practical Accounting Data Processing
Career
Company Kuphela IT Solutions - Gauteng
Date September 2008 – Present
Position Director – Consultant (Own Business)
Responsibilities
 Similar responsibilities to working at Kerridge
 Consulting to Kerridge Commercial Systems as well as to
clients who use the software.
 Developed, implemented and enhanced a system solution for
CAT Rental systems (part of the Barloworld Group). This
consisted of 17 branches and 85 cost centers. The solution
entailed developing new modules as per CAT’s business
processes and outcomes required.
 Consulted to Federated Timbers (now known as Builders Trade
Depot, part of the Massmart group) with over 80 branches and
subsidiaries.
 Consulted to Eurolux and enhanced their current business
processes.
 Created business process documentation, manuals of new
solutions that were implemented and ongoing enhancements to
the system
 Partnered up with Savino Del Bene to offer a new bond store
solution to Eurolux who import 90% of their products.
Accomplishments Developed new solution for CAT Rental Systems which was
based on a plant hire module. This implementation was
successful and is now being used worldwide by Kerridge
Commercial Systems, as well as few prospective clients in SA.
Enhanced all the above customers systems and implemented a
CRM module to assist with proper customer relations. Motovac
(Botswana) – Implemented over 20 branches. Stafix Electrical
Fencing, Africoach Bus parts and spares, Eurolux.
Company Kerridge Commercial Systems - Gauteng
Date August 2004 – August 2008
Position Lead Business Consultant
Responsibilities
 Implementing a fully integrated accounting and POS system to
existing and new clients
 Understanding clients business processes in order to improve
them on the system
 Preparation of System Specs (Specs for modification in a
program).
 Process Flow – Sales man gets clients approval for a Needs and
Gap analysis. I sit down with the project sponsors and
understand their current business processes. I give advice as to
where they could change business processes in order to be more
efficient as well as identify risks to the organization. I
document this and this would form part of the project charter. I
identify risks in the document and what the standard system
would not be able to cater for thus being development work on
the system.
 Customizing the software according to the business review
document.
 Data conversions of existing clients from the old to the new
version and import of data for new clients.
 Balancing the data converted/imported back to their
management accounts, e.g. Debtors/Creditors ageing, Trial
Balance / Balance Sheet and Assets register. Lots of work done
on excel as well as recons
 Get sign off on the financials that was imported
 Training of clients on the Accounting, POS, and Stock and
Management modules of the system.
 Assisting clients on the GO LIVE week with regard to
navigating around the new system.
 Resolving outstanding queries with regard to the system, printer
issues, format stationery and accounts issues.
 Assisting the Accountant with first month end and year end
involving, stock recons, management accounts, printing of
financial reports, journal entries and Asset Register depreciation
process. Vat and sales recons are a big part of the job.
 Assisting the Debtors department with printing of statements,
age analysis, cash postings of payments by customers and
month end roll over of both the SL and PL
 Assisting the Creditors department with Invoice register,
payments to suppliers, age analysis, verifying of suppliers
invoices and general reporting procedures.
 Assisting Stock controllers with stock forecasting, stock ageing,
stock taking including cycle counting,
 Interaction with clients in a BA role, responsible for
establishing and defining user requirements in context of
project requirements.
 Responsible for translating user requirements into functional
and technical requirements for the development teams
 Investigate, interview and extract information from customers
and end users, to understand the business rules, business logic
behind existing line of business systems.
 Ability to analyze business requirements, map business process
and design and develop integrated solutions
 Maintaining a test bed that accurately reflects the clients
production systems
 Be able to understand the problem definition, create the
business case to motivate the investment and to clearly show
the benefits to the customer, either financial, efficiencies, cost
savings, etc.
 User requirement sign off with clients - UAT
 Ensure product enhancements & major changes to the product
are kept in step with all future product upgrades and releases
 Ensure the product’s performance meets the clients
expectations
 Achieve project deadlines and budget constraints
 Ensure business outcomes are achieved as per the project
charter and control deviations from this.
 Ongoing reviews of customer’s sites and advising of new
development that could benefit customers.
Accomplishments Assisted with the Bearing Man project (800 users), implemented for
Federated Timbers(600 users), Penny Pinchers (500 users),
Manny’s hardware(30 users), Obex fasteners(20 users), MK
Logistics(4 users), Somerset Timbers(20 users), Paragon
Electrical(60 users). Implemented 40 Tile Africa branches
within 1 month (300 users). Ongoing Bearing Man, Tile Africa
and Federated Timbers retainers, reviewing and simplifying
business processes.
Company Kerridge Commercial Systems - Gauteng
Date August 2004 – March 2005
Position Accounts Analyst – Team Leader – Aug 04 to Oct 05
Responsibilities
 Accounts team support
 Exposure to UNIX operating system.
 Preparation of System Speculations (Specs for modification in a
program).
 Service Level Agreements preparation, (Improved cognizance
on financial software support and training.
 Performing financial period end and exposure to the following
modules Nominal Ledger/VAT//Sales Ledger & Purchase
Ledger. VSB, Point of Sale, Asset Register.
 Writing financial reports on Internal accounting software, on
behalf of clients, as per their request/s.
 Customizing of stationery (sales documents and purchase
documents).
 Analysis & procedural duties such as Backups/Restore, month
end/week and year end and application testing prior to a patch
being implemented.
 Provide back end support of the company package to ensure
that the best possible service is provided to customers at all
times.
 Investigation and reconciliation’s.
 Follow departmental procedures and guidelines when liaising
with customers regarding support issues.
 To work effectively in team environment and communicate
regularly with other team members and leaders.
 Day to day operation of a commercial support accounts team.
Assist clients to run their management reports.
 Assist clients reconciling their books when errors occur – e.g.
Sales, Purchases and General Ledger do not balance. Have to
manually reconcile clients books especially Sales Ledger to that
of Nominal Ledger to balance. Have dealt with reconciliations
in the amount of R11m, R5, R3m and other smaller amounts.
 Maintaining SLA and stats levels and training of new staff
members.
Company Blue Star Digital (Pty) Ltd – Gauteng
Date December 2001 – July 2004
Position E-Commerce Consultant / Bookkeeper
Responsibilities
Blue Star Digital (pty) Ltd is a call center outsourcing company for an
international concern. I have been providing customer service and
support to international clients. Our diverse clientele ranges from the
United Sates, Australia, Europe, South America and some Asian
countries.
 Providing efficient customer service and support when dealing
with clients telephonically.
 Responding to e-mails promptly and efficiently.
 Responsible for credit card screening as a fraud control measure
and Risk Management
 Pro-actively send e-mail to clients based on account status and
purchase rejections
 Building a good customer profile and relationship
 Assisting customers with account and refund queries.
 Assisting clients with website navigation, online purchases and
content queries.
 Review Client information on an ongoing basis to prevent
Fraud transactions.
 Process Payments in Dollars, Euro’s and Pounds.
 Problem solving & troubleshooting of systems.
 Building & Maintaining a lasting relationship with 3rd
party
processor, i.e. ACH processing house, acquiring banks.
 Ensure security, reliability, accuracy and integrity of
information.
 Update Daily Cash flow statements, Electronic Funds Transfer.
Daily reconciliations.
 Journal out all payments and printing of Cashin Balances
reports and Journal Audit reports on a daily basis.
 Liaise with customers regarding payments made.
Reason for leaving Seeking better opportunities.
Company Flower Foundation – Retirement Villages - Gauteng
Date September 2001 – November 2001
Position Accounts Assistant
Responsibilities  Processing Debtors / Creditors Invoices
 Debt Collection, Payment of Creditors and Banking
 Management of Accounts / Inter-company transfers
 Vat Returns and PAYE payments to Receiver
 Bank Recons, Budget and Variance Accounts
 Reconciling of Cashbook, Maintenance Accounts
 Electronic Funds Transfer, Management of Petty Cash
 Monthly balancing of 13 sets of books
 Monthly Financial Statements – B/S, I/S, T/B
 Inputs in Ledger Accounts, Sales Ledger and Salary Journals.
Weekly and Monthly Cash Flow Statements
 Maintenance of Bank Overdraft – Allocating funds to and from
Investment Accounts
Reason for Leaving Contract Position
Company Automatic Transmission and Engine Services - KZN
Date May 2000 – August 2001
Position Bookkeeper
Responsibilities  Processing Debtors / Creditors Invoices
 Debt Collection, Payment of Creditors and Banking
 Job Costing and Stock Control
 Reconciling of Cashbook, Bank Recons
 Vat Returns and PAYE payments to Receiver
 Wages and Salary Payments
 Monthly Financial Statements – I/S, B/S, T/B
 Maintain a good relationship with Debtors and Creditors
Reason for leaving Re-located to Gauteng
Company Telkom – Cape Town
Date August 1998 – April 2000
Position Customer Service Representative
Responsibilities  Processing orders for new or additional telephone services.
 Liaising with customers relating to queries and complaints
 Providing customers with various services offered
 Provide daily, weekly and monthly stats
 Attend weekly meetings – second in charge of department
 Dispatching orders to Technical department and making
appointments with customers.
Reason for Leaving Re-located to KZN
Company Vodacom – Cape Town
Date November 1997 – July 1998
Position Call Centre Representative
Responsibilities  Assisting clients with cell phone queries
 Contacting Service providers relating to queries that clients
have raised.
 Providing customers with various services offered
 Maintain average of 250 calls per day
Reason for Leaving Temp Position
Company Woolworths Financial Services – Cape Town
Date January 1994 – August 1996
Position Admin Clerk / Supervisor
Responsibilities  Stores and customer liaison, Maintenance of system problems.
In- house training of new staff members.
 Processing and Retrieval of sales and credit documents.
 Liaise with customers regarding disputes of purchases on
Accounts. Make sure deadlines are adhered to.
 Updating of Stores Performance reports. Age analysis reports.
Compiling Daily and Weekly stats.
 Compiling Procedures manuals and attend meetings
Reason for Leaving No Promotional Opportunities
GENERAL
Skills and Abilities  Confident, Ambitious, Responsible, Punctual, Honest
 Ability to work independently or in a team. Motivation,
Assertive and Initiative.
 Thrive on working under pressure and dealing with new
challenges on a daily basis.
Computer Skills
Advanced user
 Windows 95, 98, 2000, NT, XP
 Freelance Graphics, Power Point, MS Word
 Lotus, Excel, Pastel, Pastel Payroll, Omicron
 CBS Financial (Telkom), Internet, E-mail, Internet Banking,
Kerridge System
Interests  Sports, Finance, Computer
General  Member of action soccer & cricket teams
 Participated in the Executive Health relay
 Served on Christmas Party Committee at Telkom
Leadership Roles  Class Monitor, Captain of School Athletics and soccer team
 Member of a Cultural group
REFERENCES
Company Kerridge Commercial Systems
Name Mr. Trevor Dorasamy
Position Project Manager
Contact number 082 906 9660
Company CAT Rental Systems
Name Miss Susan Grenfell
Position IT Administrator
Contact number 011 – 929 0899 / 082 888 2827
Company Eurolux
Name Mrs. Dohne Nicholson
Position Financial Manager
Contact number 021 – 528 8400 / 082 416 4094
Company Federated Timbers – ADP Client
Name Mr. Vernon Stephens
Position Project Manager
Contact number 031 – 469 1407
Company Bluestar Digital
Name Ms Tessa Gilbert
Position Manager
Contact number 011 – 780 3000
Company Flower Foundation
Name Mr. Denzel Bussey
Position Financial Director
Contact number 011 – 476 4400
Company Telkom
Name Miss Estelle Bullock
Position Supervisor
Contact number 021 – 414 1508
Company Automatic Transmission & Engine Services
Name Mr. Sastri Ramiah
Position Chartered Accountant
Contact number 031 – 267 2414
Company Automatic Transmission & Engine Services
Name Mr. Sastri Ramiah
Position Chartered Accountant
Contact number 031 – 267 2414

More Related Content

What's hot

Sreenivasan_SAP_MM resume
Sreenivasan_SAP_MM resumeSreenivasan_SAP_MM resume
Sreenivasan_SAP_MM resumeSreenivasan Rao
 
Manish_Bhatt_Accounts_Payable
Manish_Bhatt_Accounts_PayableManish_Bhatt_Accounts_Payable
Manish_Bhatt_Accounts_PayableManish Bhatt
 
Arteria Technologies - Company profile
Arteria Technologies - Company profileArteria Technologies - Company profile
Arteria Technologies - Company profile
Soumen Chakraborty
 
Resume_-_Chitra FICO
Resume_-_Chitra  FICOResume_-_Chitra  FICO
Resume_-_Chitra FICOchitradkn
 
Vinay Tonk_Resume
Vinay Tonk_ResumeVinay Tonk_Resume
Vinay Tonk_ResumeVinay Tonk
 
Resume puja bajaj
Resume puja bajajResume puja bajaj
Resume puja bajaj
Puja Bajaj
 
Suraj cv new
Suraj cv newSuraj cv new
Suraj cv new
Suraj Gaikwad
 
Logistics consultant wilson_CV upto date Jan 2017
Logistics consultant wilson_CV upto date Jan 2017Logistics consultant wilson_CV upto date Jan 2017
Logistics consultant wilson_CV upto date Jan 2017
Wilson Xing
 
Pavan SAP FICO resume
Pavan SAP FICO resumePavan SAP FICO resume
Pavan SAP FICO resumePAVAN RAO
 
Saravanaraj Resume-29072016
Saravanaraj Resume-29072016Saravanaraj Resume-29072016
Saravanaraj Resume-29072016SARAVANA RAJ
 
VENKAT FICO Resume
VENKAT FICO ResumeVENKAT FICO Resume
VENKAT FICO ResumeVenkat Palla
 
S k das cv
S k das cvS k das cv
S k das cv
Sanjoya Kumar Das
 
Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2deepak sengupta
 
Resume - J R David Updated Dubai
Resume - J R David Updated DubaiResume - J R David Updated Dubai
Resume - J R David Updated DubaiJohn Russel David
 

What's hot (19)

cv_kcv.doc. rev 5
cv_kcv.doc. rev 5cv_kcv.doc. rev 5
cv_kcv.doc. rev 5
 
Sreenivasan_SAP_MM resume
Sreenivasan_SAP_MM resumeSreenivasan_SAP_MM resume
Sreenivasan_SAP_MM resume
 
Manish_Bhatt_Accounts_Payable
Manish_Bhatt_Accounts_PayableManish_Bhatt_Accounts_Payable
Manish_Bhatt_Accounts_Payable
 
Arteria Technologies - Company profile
Arteria Technologies - Company profileArteria Technologies - Company profile
Arteria Technologies - Company profile
 
Resume_-_Chitra FICO
Resume_-_Chitra  FICOResume_-_Chitra  FICO
Resume_-_Chitra FICO
 
Vinay Tonk_Resume
Vinay Tonk_ResumeVinay Tonk_Resume
Vinay Tonk_Resume
 
Resume puja bajaj
Resume puja bajajResume puja bajaj
Resume puja bajaj
 
Naveenkumar dl
Naveenkumar dlNaveenkumar dl
Naveenkumar dl
 
Sudarsan_Dhole_CV
Sudarsan_Dhole_CVSudarsan_Dhole_CV
Sudarsan_Dhole_CV
 
Suraj cv new
Suraj cv newSuraj cv new
Suraj cv new
 
Logistics consultant wilson_CV upto date Jan 2017
Logistics consultant wilson_CV upto date Jan 2017Logistics consultant wilson_CV upto date Jan 2017
Logistics consultant wilson_CV upto date Jan 2017
 
cv asif
cv asifcv asif
cv asif
 
Pavan SAP FICO resume
Pavan SAP FICO resumePavan SAP FICO resume
Pavan SAP FICO resume
 
Saravanaraj Resume-29072016
Saravanaraj Resume-29072016Saravanaraj Resume-29072016
Saravanaraj Resume-29072016
 
VENKAT FICO Resume
VENKAT FICO ResumeVENKAT FICO Resume
VENKAT FICO Resume
 
S k das cv
S k das cvS k das cv
S k das cv
 
Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2Resume - Deepak Sengupta ver1.2
Resume - Deepak Sengupta ver1.2
 
NADEEM AHMADEmail
NADEEM AHMADEmailNADEEM AHMADEmail
NADEEM AHMADEmail
 
Resume - J R David Updated Dubai
Resume - J R David Updated DubaiResume - J R David Updated Dubai
Resume - J R David Updated Dubai
 

Similar to Poovan CV Update

Geoff Harris - CV_Dec 2016
Geoff Harris - CV_Dec 2016Geoff Harris - CV_Dec 2016
Geoff Harris - CV_Dec 2016Geoffrey Harris
 
Raghunandan_resume 2015(3)
Raghunandan_resume 2015(3)Raghunandan_resume 2015(3)
Raghunandan_resume 2015(3)Raghu nandan
 
Dhiraj_Suri_CV_sai
Dhiraj_Suri_CV_saiDhiraj_Suri_CV_sai
Dhiraj_Suri_CV_saiDhiraj Suri
 
Ankita dutta-Resume
Ankita dutta-ResumeAnkita dutta-Resume
Ankita dutta-ResumeAnkita Dutta
 
Sap SD Consultant
Sap SD ConsultantSap SD Consultant
Sap SD Consultantshaik rafi
 
Nippon Data Systems - An Overview
Nippon Data Systems - An OverviewNippon Data Systems - An Overview
Nippon Data Systems - An Overview
Asit Ranjan Mishra
 
David_JohnsonCV_TESTMANAGER_vAPR2016
David_JohnsonCV_TESTMANAGER_vAPR2016David_JohnsonCV_TESTMANAGER_vAPR2016
David_JohnsonCV_TESTMANAGER_vAPR2016Dave Johnson
 
Rowena Bradshaw Resume 2016
Rowena Bradshaw Resume 2016Rowena Bradshaw Resume 2016
Rowena Bradshaw Resume 2016Rowena Bradshaw
 
Caren L Jones 2016-17
Caren L Jones 2016-17Caren L Jones 2016-17
Caren L Jones 2016-17Caren Jones
 

Similar to Poovan CV Update (20)

Resume - Mohammed Basheer Ahmed
Resume - Mohammed Basheer AhmedResume - Mohammed Basheer Ahmed
Resume - Mohammed Basheer Ahmed
 
CV.Doc
CV.DocCV.Doc
CV.Doc
 
Geoff Harris - CV_Dec 2016
Geoff Harris - CV_Dec 2016Geoff Harris - CV_Dec 2016
Geoff Harris - CV_Dec 2016
 
Raghunandan_resume 2015(3)
Raghunandan_resume 2015(3)Raghunandan_resume 2015(3)
Raghunandan_resume 2015(3)
 
Keerthi_FICO
Keerthi_FICOKeerthi_FICO
Keerthi_FICO
 
decena_resume
decena_resumedecena_resume
decena_resume
 
Brenda Pavichievac CV
Brenda Pavichievac CVBrenda Pavichievac CV
Brenda Pavichievac CV
 
Dhiraj_Suri_CV_sai
Dhiraj_Suri_CV_saiDhiraj_Suri_CV_sai
Dhiraj_Suri_CV_sai
 
Ankita dutta-Resume
Ankita dutta-ResumeAnkita dutta-Resume
Ankita dutta-Resume
 
Sai
SaiSai
Sai
 
Suresh Sadasivan_SD
Suresh Sadasivan_SDSuresh Sadasivan_SD
Suresh Sadasivan_SD
 
Resume 10_2016
Resume 10_2016Resume 10_2016
Resume 10_2016
 
Sap SD Consultant
Sap SD ConsultantSap SD Consultant
Sap SD Consultant
 
Resume
ResumeResume
Resume
 
Nippon Data Systems - An Overview
Nippon Data Systems - An OverviewNippon Data Systems - An Overview
Nippon Data Systems - An Overview
 
SAP PRASHANTH RESUME
SAP PRASHANTH RESUMESAP PRASHANTH RESUME
SAP PRASHANTH RESUME
 
Kumar_Jaiswal_SAP_FICO
Kumar_Jaiswal_SAP_FICOKumar_Jaiswal_SAP_FICO
Kumar_Jaiswal_SAP_FICO
 
David_JohnsonCV_TESTMANAGER_vAPR2016
David_JohnsonCV_TESTMANAGER_vAPR2016David_JohnsonCV_TESTMANAGER_vAPR2016
David_JohnsonCV_TESTMANAGER_vAPR2016
 
Rowena Bradshaw Resume 2016
Rowena Bradshaw Resume 2016Rowena Bradshaw Resume 2016
Rowena Bradshaw Resume 2016
 
Caren L Jones 2016-17
Caren L Jones 2016-17Caren L Jones 2016-17
Caren L Jones 2016-17
 

Poovan CV Update

  • 1. Personal Details Name Address Citizen Languages Contact Telephone E-mail Poovan Archary P.O. Box 3060, Cresta, 2118, Johannesburg, South Africa South African English & Afrikaans Mobile: 084 729 6866 poovan@gmail.com About Me  I am interested in exploring opportunities that enable me to use my skills and expertise that I have acquired over the last 10 years. I am interested in positions such as Operations Manager, Business Consultant/Analyst and ERP/IT Projects Manager  My long term goal is to be given the opportunity to manage the operations of a business that will allow me to use these skills and expertise to add value to this role. I am responsible and extremely hard working,  I see myself as a being logical and analytical and one of my key strengths is problem solving in my line of work. I always think out of the box and look at all scenarios and risks before deciding on any solution. Education High School: Ryland’s High School Std 10 / Grade 12 (Completed 1993) Subjects passed: English History Afrikaans Accounting Mathematics Business Economics Tertiary Education Varsity College C.A.D. Training UNISA Diploma in Financial Accounts – Advanced Bookkeeping - 1998 Diploma in Pastel Ver. 5 – 1999 BCompt Degree - Current 1st Year Introduction to the Economic and Management Environment 1 A/B Accounts 1A - Accounting concepts, principles and procedures Accounts 1B - Accounting reporting Business management 1A/B Economics 1A/B Commercial law 1A/B Accounting Systems Development and Management Introductory Financial Mathematics 2nd Year Accounting 2A - Financial Accounting for Companies & Close Corporations. Accounting 2B - Partnerships, Group Statements, Financial Analysis & the valuation of financial securities.
  • 2. Accounting 2C – Cost Accounting and Control Taxation 2A – The Taxation of Individuals and Companies Taxation 2B - Estates, trusts and insolvencies Taxation 2C – Taxation of Business income Commercial Law 2A/B Practical Accounting Data Processing Career Company Kuphela IT Solutions - Gauteng Date September 2008 – Present Position Director – Consultant (Own Business) Responsibilities  Similar responsibilities to working at Kerridge  Consulting to Kerridge Commercial Systems as well as to clients who use the software.  Developed, implemented and enhanced a system solution for CAT Rental systems (part of the Barloworld Group). This consisted of 17 branches and 85 cost centers. The solution entailed developing new modules as per CAT’s business processes and outcomes required.  Consulted to Federated Timbers (now known as Builders Trade Depot, part of the Massmart group) with over 80 branches and subsidiaries.  Consulted to Eurolux and enhanced their current business processes.  Created business process documentation, manuals of new solutions that were implemented and ongoing enhancements to the system  Partnered up with Savino Del Bene to offer a new bond store solution to Eurolux who import 90% of their products. Accomplishments Developed new solution for CAT Rental Systems which was based on a plant hire module. This implementation was successful and is now being used worldwide by Kerridge Commercial Systems, as well as few prospective clients in SA. Enhanced all the above customers systems and implemented a CRM module to assist with proper customer relations. Motovac (Botswana) – Implemented over 20 branches. Stafix Electrical Fencing, Africoach Bus parts and spares, Eurolux. Company Kerridge Commercial Systems - Gauteng Date August 2004 – August 2008 Position Lead Business Consultant Responsibilities  Implementing a fully integrated accounting and POS system to existing and new clients  Understanding clients business processes in order to improve them on the system  Preparation of System Specs (Specs for modification in a program).
  • 3.  Process Flow – Sales man gets clients approval for a Needs and Gap analysis. I sit down with the project sponsors and understand their current business processes. I give advice as to where they could change business processes in order to be more efficient as well as identify risks to the organization. I document this and this would form part of the project charter. I identify risks in the document and what the standard system would not be able to cater for thus being development work on the system.  Customizing the software according to the business review document.  Data conversions of existing clients from the old to the new version and import of data for new clients.  Balancing the data converted/imported back to their management accounts, e.g. Debtors/Creditors ageing, Trial Balance / Balance Sheet and Assets register. Lots of work done on excel as well as recons  Get sign off on the financials that was imported  Training of clients on the Accounting, POS, and Stock and Management modules of the system.  Assisting clients on the GO LIVE week with regard to navigating around the new system.  Resolving outstanding queries with regard to the system, printer issues, format stationery and accounts issues.  Assisting the Accountant with first month end and year end involving, stock recons, management accounts, printing of financial reports, journal entries and Asset Register depreciation process. Vat and sales recons are a big part of the job.  Assisting the Debtors department with printing of statements, age analysis, cash postings of payments by customers and month end roll over of both the SL and PL  Assisting the Creditors department with Invoice register, payments to suppliers, age analysis, verifying of suppliers invoices and general reporting procedures.  Assisting Stock controllers with stock forecasting, stock ageing, stock taking including cycle counting,  Interaction with clients in a BA role, responsible for establishing and defining user requirements in context of project requirements.  Responsible for translating user requirements into functional and technical requirements for the development teams  Investigate, interview and extract information from customers and end users, to understand the business rules, business logic behind existing line of business systems.  Ability to analyze business requirements, map business process and design and develop integrated solutions  Maintaining a test bed that accurately reflects the clients production systems  Be able to understand the problem definition, create the
  • 4. business case to motivate the investment and to clearly show the benefits to the customer, either financial, efficiencies, cost savings, etc.  User requirement sign off with clients - UAT  Ensure product enhancements & major changes to the product are kept in step with all future product upgrades and releases  Ensure the product’s performance meets the clients expectations  Achieve project deadlines and budget constraints  Ensure business outcomes are achieved as per the project charter and control deviations from this.  Ongoing reviews of customer’s sites and advising of new development that could benefit customers. Accomplishments Assisted with the Bearing Man project (800 users), implemented for Federated Timbers(600 users), Penny Pinchers (500 users), Manny’s hardware(30 users), Obex fasteners(20 users), MK Logistics(4 users), Somerset Timbers(20 users), Paragon Electrical(60 users). Implemented 40 Tile Africa branches within 1 month (300 users). Ongoing Bearing Man, Tile Africa and Federated Timbers retainers, reviewing and simplifying business processes. Company Kerridge Commercial Systems - Gauteng Date August 2004 – March 2005 Position Accounts Analyst – Team Leader – Aug 04 to Oct 05 Responsibilities  Accounts team support  Exposure to UNIX operating system.  Preparation of System Speculations (Specs for modification in a program).  Service Level Agreements preparation, (Improved cognizance on financial software support and training.  Performing financial period end and exposure to the following modules Nominal Ledger/VAT//Sales Ledger & Purchase Ledger. VSB, Point of Sale, Asset Register.  Writing financial reports on Internal accounting software, on behalf of clients, as per their request/s.  Customizing of stationery (sales documents and purchase documents).  Analysis & procedural duties such as Backups/Restore, month end/week and year end and application testing prior to a patch being implemented.  Provide back end support of the company package to ensure that the best possible service is provided to customers at all times.  Investigation and reconciliation’s.  Follow departmental procedures and guidelines when liaising with customers regarding support issues.  To work effectively in team environment and communicate regularly with other team members and leaders.
  • 5.  Day to day operation of a commercial support accounts team. Assist clients to run their management reports.  Assist clients reconciling their books when errors occur – e.g. Sales, Purchases and General Ledger do not balance. Have to manually reconcile clients books especially Sales Ledger to that of Nominal Ledger to balance. Have dealt with reconciliations in the amount of R11m, R5, R3m and other smaller amounts.  Maintaining SLA and stats levels and training of new staff members. Company Blue Star Digital (Pty) Ltd – Gauteng Date December 2001 – July 2004 Position E-Commerce Consultant / Bookkeeper Responsibilities Blue Star Digital (pty) Ltd is a call center outsourcing company for an international concern. I have been providing customer service and support to international clients. Our diverse clientele ranges from the United Sates, Australia, Europe, South America and some Asian countries.  Providing efficient customer service and support when dealing with clients telephonically.  Responding to e-mails promptly and efficiently.  Responsible for credit card screening as a fraud control measure and Risk Management  Pro-actively send e-mail to clients based on account status and purchase rejections  Building a good customer profile and relationship  Assisting customers with account and refund queries.  Assisting clients with website navigation, online purchases and content queries.  Review Client information on an ongoing basis to prevent Fraud transactions.  Process Payments in Dollars, Euro’s and Pounds.  Problem solving & troubleshooting of systems.  Building & Maintaining a lasting relationship with 3rd party processor, i.e. ACH processing house, acquiring banks.  Ensure security, reliability, accuracy and integrity of information.  Update Daily Cash flow statements, Electronic Funds Transfer. Daily reconciliations.  Journal out all payments and printing of Cashin Balances reports and Journal Audit reports on a daily basis.  Liaise with customers regarding payments made. Reason for leaving Seeking better opportunities.
  • 6. Company Flower Foundation – Retirement Villages - Gauteng Date September 2001 – November 2001 Position Accounts Assistant Responsibilities  Processing Debtors / Creditors Invoices  Debt Collection, Payment of Creditors and Banking  Management of Accounts / Inter-company transfers  Vat Returns and PAYE payments to Receiver  Bank Recons, Budget and Variance Accounts  Reconciling of Cashbook, Maintenance Accounts  Electronic Funds Transfer, Management of Petty Cash  Monthly balancing of 13 sets of books  Monthly Financial Statements – B/S, I/S, T/B  Inputs in Ledger Accounts, Sales Ledger and Salary Journals. Weekly and Monthly Cash Flow Statements  Maintenance of Bank Overdraft – Allocating funds to and from Investment Accounts Reason for Leaving Contract Position Company Automatic Transmission and Engine Services - KZN Date May 2000 – August 2001 Position Bookkeeper Responsibilities  Processing Debtors / Creditors Invoices  Debt Collection, Payment of Creditors and Banking  Job Costing and Stock Control  Reconciling of Cashbook, Bank Recons  Vat Returns and PAYE payments to Receiver  Wages and Salary Payments  Monthly Financial Statements – I/S, B/S, T/B  Maintain a good relationship with Debtors and Creditors Reason for leaving Re-located to Gauteng Company Telkom – Cape Town Date August 1998 – April 2000 Position Customer Service Representative Responsibilities  Processing orders for new or additional telephone services.  Liaising with customers relating to queries and complaints  Providing customers with various services offered  Provide daily, weekly and monthly stats  Attend weekly meetings – second in charge of department
  • 7.  Dispatching orders to Technical department and making appointments with customers. Reason for Leaving Re-located to KZN Company Vodacom – Cape Town Date November 1997 – July 1998 Position Call Centre Representative Responsibilities  Assisting clients with cell phone queries  Contacting Service providers relating to queries that clients have raised.  Providing customers with various services offered  Maintain average of 250 calls per day Reason for Leaving Temp Position Company Woolworths Financial Services – Cape Town Date January 1994 – August 1996 Position Admin Clerk / Supervisor Responsibilities  Stores and customer liaison, Maintenance of system problems. In- house training of new staff members.  Processing and Retrieval of sales and credit documents.  Liaise with customers regarding disputes of purchases on Accounts. Make sure deadlines are adhered to.  Updating of Stores Performance reports. Age analysis reports. Compiling Daily and Weekly stats.  Compiling Procedures manuals and attend meetings Reason for Leaving No Promotional Opportunities GENERAL Skills and Abilities  Confident, Ambitious, Responsible, Punctual, Honest  Ability to work independently or in a team. Motivation, Assertive and Initiative.  Thrive on working under pressure and dealing with new challenges on a daily basis. Computer Skills Advanced user  Windows 95, 98, 2000, NT, XP  Freelance Graphics, Power Point, MS Word  Lotus, Excel, Pastel, Pastel Payroll, Omicron  CBS Financial (Telkom), Internet, E-mail, Internet Banking, Kerridge System
  • 8. Interests  Sports, Finance, Computer General  Member of action soccer & cricket teams  Participated in the Executive Health relay  Served on Christmas Party Committee at Telkom Leadership Roles  Class Monitor, Captain of School Athletics and soccer team  Member of a Cultural group REFERENCES Company Kerridge Commercial Systems Name Mr. Trevor Dorasamy Position Project Manager Contact number 082 906 9660 Company CAT Rental Systems Name Miss Susan Grenfell Position IT Administrator Contact number 011 – 929 0899 / 082 888 2827 Company Eurolux Name Mrs. Dohne Nicholson Position Financial Manager Contact number 021 – 528 8400 / 082 416 4094 Company Federated Timbers – ADP Client Name Mr. Vernon Stephens Position Project Manager Contact number 031 – 469 1407 Company Bluestar Digital Name Ms Tessa Gilbert Position Manager Contact number 011 – 780 3000 Company Flower Foundation Name Mr. Denzel Bussey Position Financial Director Contact number 011 – 476 4400 Company Telkom Name Miss Estelle Bullock Position Supervisor Contact number 021 – 414 1508
  • 9. Company Automatic Transmission & Engine Services Name Mr. Sastri Ramiah Position Chartered Accountant Contact number 031 – 267 2414
  • 10. Company Automatic Transmission & Engine Services Name Mr. Sastri Ramiah Position Chartered Accountant Contact number 031 – 267 2414