The document outlines the agenda for a two-day leadership program on managing group dynamics. Day one focuses on facilitation skills, group decision making, and adjourns at 4:30pm. Day two continues with group decision making, has lunch at noon, includes a session on project teams, and concludes with a review and discussion of next steps at 4pm. The document also reviews norms for group learning, models and activities for group decision making processes, and tips for facilitating agreements and documentation.

1. Leadership Now! Program Managing Group Dynamics July30-31, 2008

2. Agenda Wednesday, July 30 9:00 am Welcome and Overview Session agenda Group learning norms Community Review 10:00 am Facilitation Skills 12:00 pm lunch 1:00 pm Group Decision Making 4:30 pm Adjourn

3. Agenda Thursday, July 31 9:00 am Group Decision Making 12:00 pm lunch 1:00 pm Project Teams 4:00 pm Review and Next Steps

4. Norms for Group Learning Participate Inquire to learn Lean into your discomfort Try on new ideas for size Help the group learn Avoid side conversations Take care of comfort needs Give timely feedback Respect confidentiality Come prepared to sessions Have fun!

5. Group Decision Making

6. Participatory Process Four Basic Fields of Activity Divergent Zone Convergent Zone Closure Zone Decision Point Sam Kaner

7. Decision Making Diamond topic divergence convergence Adapted from Sam Kaner, Facilitator's Guide to Participatory Decision-making Topic info idea proposal decision- Outcome sharing generation building making Decision point Closure • action

8. Divergent Zone Activities Generating alternatives Free, open discussion Gathering diverse points of view Unpacking the logic of a problem Sam Kaner

9. Convergent Zone Activities Evaluating alternatives Summarizing key points Sorting ideas Arriving at conclusions Sam Kaner

10. Closure Zone Activities Ending discussion Clarifying proposal Polling group members Implementing decision rule Sam Kaner

11. Decision Point Separates thinking & action Indicates that disagreements no longer considered alternative points of view Sam Kaner

12. Common Decision Rules Person In Charge Majority Vote “ Flip a Coin” Unanimous Agreement Sam Kaner

13. Decision Rule: Considerations Time available Information High/low stakes Whose AOL Need for support in implementation

14. Gradients of Agreement Model Endorse Agree with reservation Mixed feelings, but support Don't like, but won't block Veto

15. Joint Ownership The result of the participatory process should be that each group member feels he/she has a stake in the group’s decisions and work products.

16. Documenting Agreements Clarifies what people are agreeing to Provides a record of what was decided Motivates people to keep agreements Focuses energy & attention on what needs to get done Fran Rees

17. Documentation WHAT needs to be done WHO will do it BY WHEN should it be started/completed RESOURCES needed/available

18. Facilitation Skills