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Managing Change-Karolina Lawandowska presentation
- 1. Google confidential | Do not distribute Getting the culture right: Lessons from Google Karolina Lewandowska, Change and Transformation, Google for Work google.com/+KarolinaLewandowskaKarolina @KaroLewandowska #workhappy uk.linkedin.com/in/karolinalewandowska
- 2. Which product do you use the most?
- 3. Confidential | Do not distribute The world is changing Yesterday Work is changingThe workplace of today facilitates a culture of innovation TomorrowToday Gen Y Gen X Baby Boom Vets Create together Store, access, and share files Share ideas and collect feedback Meet & connect
- 4. But the right organisational culture is critical too Agree that their organisations’ culture is critical to business success Source: PwC Culture & Change Management Survey, Strategy & Analysis Agree that culture is more important than strategy or operating model
- 5. “Mission. Transparency. Voice. These three components of our culture create a virtuous cycle of attraction, community, engagement, and innovation. If you give people freedom, they will amaze you. They'll do remarkable things, and all you need to do is give them a little infrastructure and a lot of room to change the world. And I think that holds in any industry." - Laszlo Bock Google’s SVP of People Operations Culture: Google’s secret sauce
- 6. Google confidential | Do not distribute Insight #1: Hire for cultural fit
- 7. Google confidential | Do not distribute Insight #2: Default to ‘open’
- 8. Google confidential | Do not distribute Insight #3: Encourage innovation from everywhere
- 9. Google confidential | Do not distribute Insight #4: Launch and iterate. Fail fast.
- 10. Google confidential | Do not distribute Insight #5: Make every manager a great manager
- 11. Google confidential | Do not distribute Insight #6: Create an environment where employees can thrive
- 12. Public Sector going Google
- 13. Google Digital Garage: Opening December 1st! Manchester Central Library, 2nd Floor St Peters Square, Manchester, M2 5PD g.co/ManchesterGarage
Editor's Notes
- Peter Drucker: ‘Culture eats strategy for breakfast’
- 4 Attributes - RRK - least important - in HR team only ⅓ people max have HR experience Hiring by consensus - ‘diversity interview’ and ‘non-functional’ interview
- OKR’s TGIF G+
- 20% time
- Just as in life - we learn more from failure than we do from success. Celebrate failure - reward and recognise people who take big risks - even when they don’t succeed Failure is an essential part of success and should be celebrated. Google Graveyard pinterest board
- Food - Gyms- Massages - inspiring space - help people to deal with the stuff that is at the bottom of the hierarchy of needs, and they will have more time and energy on being creative
- *We are talking about Google as an example of where workplace transformation is driving innovation, however the important point to make is that we are already helping 5M organisations around the world improve the collaboration. *In the context of who is gathered here today I thought it would be important to make you aware of some UK based public sector organisations (both local authorities and central government organisations) *If you would like to discuss where it could make sense for Google to help your organisation tackle the challenges of collaboration - my colleague - Derek Freel will be happy to have a chat with you and answer any questions.
- The Digital Garages we ran in Leeds and Birmingham have made a significant impact, with over 6,000 local people trained and initial research from an independent body showing that: * 90% of participants have made changes to the way they promote their business online * 68% of participants have seen some positive results - in sales, bookings, traffic or followers * 9% have hired additional staff to manage their digital work * 80% say their confidence has increased as a result of attending the Digital Garage.