Managerial Roles in the Organization - “A field of study that investigates the impact that individuals, groups and structures have on behavior within organization, for the purpose of applying such knowledge toward improving organization effectiveness.” “Understand, predict and manage human behavior in organizations” Figurehead Symbolic head; Required to perform a number of routine duties of a legal or social nature. For Example: Leader Responsible for the motivation and direction of employees For example Liaison Maintains a network of outside contacts who provides favors and information For Example Monitor Receives a wide variety of information; serves as a nerve center of internal and external information of the organization For Example Disseminator Transmit information received from outsiders/employees to members of the organization For Example Spokesperson Transmit information to outsiders on organizational plans, policies,actions and results; serves as expert on organization industry