Points Covered - > Definition > History > Concept and framework - Process of MBO 1. Define organizational goal 2. Define employees objectives 3. Monitoring performance 4. Performance evaluation 5. Providing feedback 6. Performance Appraisal > S.M.A.R.T - Specific - Measurable - Achievable - Relevant - Time Oriented > Advantages - Motivation - better communication and coordination - clarity of goals - Higher commitment to objectives - Common goal > Limitations - Lack of understanding of systems - Misapplication of objectives - Production targets - Encourages managers to abandon objectives - Over - emphasis on setting goals - Under emphasis on importance of the environment > Optimal MBO