Part one of three digital learning resources for tech-savvy young adults in the workplace. Initiated and funded by Adult Learning Centres Grey-Bruce-Georgian, Adult Learning Programs of Perth and Employment Ontario.
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
In this presentation - from Nordic Intranet Summit, November 2014 - I have looked at some common themes that I see across both the Nordic region and in the Intranet/Digital Workplace community as a whole.
Will there be Hoverboards? Not very likely... While innovations like these are exciting and fun, the real trends are what we see when we look at innovative solutions and innovative vendors.
The question is: Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
How is Grundfos moving from a classical Intranet to a new more collaborative digital workplace? This presentation covers how the intranet historically has developed and how we have created a framework for future development based on the thoughts around the Digital Workplace. Presented at IOM Summit in Cologne, September 2013
Digital Workplace Trends and TransformationJane McConnell
(D.C. version) Get in touch if you'd like a download link. These are first results from the 2014 Digital Workplace survey. It is an enhanced presentation from the one delivered early November 2013 in Washington DC at KMWorld.
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Design thinking provides a powerful toolbox for delivering a digital workplace that is frictionless and productive for the whole workforce. (Presentation by James Robertson at Congres Intranet 2016, in Utrecht, the Netherlands)
The average workday has become disjointed. While workers enjoy the “freedom” that comes from being able to do their jobs without being chained to their desks, it is not without its obstacles. There is certainly no shortage of mobile apps for employees, yet each app only does one thing well, and it is becoming clear that work information is spread out between too many apps. As employees rely more on mobile access, the elusive single-screen, unified mobile experience could be the answer to enterprise information discovery woes. The presentation discusses ways to overcome the information overload challenge using contextual capabilities now provided by mobile devices, a consolidated user experience, and activity streams.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
In this presentation - from Nordic Intranet Summit, November 2014 - I have looked at some common themes that I see across both the Nordic region and in the Intranet/Digital Workplace community as a whole.
Will there be Hoverboards? Not very likely... While innovations like these are exciting and fun, the real trends are what we see when we look at innovative solutions and innovative vendors.
The question is: Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
How is Grundfos moving from a classical Intranet to a new more collaborative digital workplace? This presentation covers how the intranet historically has developed and how we have created a framework for future development based on the thoughts around the Digital Workplace. Presented at IOM Summit in Cologne, September 2013
Digital Workplace Trends and TransformationJane McConnell
(D.C. version) Get in touch if you'd like a download link. These are first results from the 2014 Digital Workplace survey. It is an enhanced presentation from the one delivered early November 2013 in Washington DC at KMWorld.
The digital workplace encompasses a broad range of applications and mode of communication. Here are 6 broad points on the trends surrounding the digital workplace.
Design thinking provides a powerful toolbox for delivering a digital workplace that is frictionless and productive for the whole workforce. (Presentation by James Robertson at Congres Intranet 2016, in Utrecht, the Netherlands)
The average workday has become disjointed. While workers enjoy the “freedom” that comes from being able to do their jobs without being chained to their desks, it is not without its obstacles. There is certainly no shortage of mobile apps for employees, yet each app only does one thing well, and it is becoming clear that work information is spread out between too many apps. As employees rely more on mobile access, the elusive single-screen, unified mobile experience could be the answer to enterprise information discovery woes. The presentation discusses ways to overcome the information overload challenge using contextual capabilities now provided by mobile devices, a consolidated user experience, and activity streams.
From Intranets to the Digital Workplace - how far have we really come so far?Stephan Schillerwein
Short presentation at the Worldwide Intranet Challenge Event in Zurich (30.09.2013) talking about some of the reasons why the progress in regard to the Digital Workplace is still very small in most organisation
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
Intro presentation from the Enterprise 2.0 Summit 2013 in Paris that served as the basis for a discussion panel around approaches for the technology framework of a Digital Workplace and its challenges
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
Intranet and digital workplace analytics and success metricsDorje McKinnon
This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
The Digital Workplace Maturity Model – Going Beyond the Intranet
What does it take to move from a traditional intranet to something that supports all aspects of a digital workplace?
* How do the dimensions of community, collaboration, communication, services and structure interrelate?
How should your organization’s strategy dictate the profile of your digital workplace?
What can we learn from similar systems about how intranets can evolve?
Sam Marshall, Director, ClearBox Consulting Ltd.
From IntraTEam Event Copenhagen 2011 #iec11
On November 24, 2015, Tom Haak of the HR Trend Institute, conducted a workshop at Oracle Cloud Day South Africa. Karel Stanz (University of Pretoria) and Ronnie Toerien and Vance Kearny (both Oracle) were also part of the workshop. These are the pictures Tom Haak used in his introduction.
Today’s growth in technological capabilities, exponential increase in computing power available to both consumers and enterprises, and almost ubiquitous Internet connectivity among other digital advances is changing the way employees and enterprises work.
Organizations are benefiting from the increased digitization of the workplace through increased productivity, cost savings, a more mobile and agile workforce, and generally increased flexibility and adaptability in an ever increasingly complex marketplace. Enterprises are collaborating more globally, and with more diverse and global staff. Employees can now work all over the world, from the jungle to the arctic, as long as they have reliable Internet.
While this has been a boom for employers, it has also changed the power balance in the employer-employee relationship, often more towards the employee. The ability to work from anywhere and stay connected through smart phones, tablets, and other mobile devices has enabled employees to stay connected and collaborate with peers and stay on top of digital trends more readily than the organizations they work for.
This new digital workplace also creates its own challenges, including security, developing a new kind of digital etiquette to expectations for employees, and the tendency for building expectation of always being “on,” causing burnout and often leading to retention problems. Integrating digital technologies into the workplace can not only wreak havoc on the productivity of workers, but it also creates its own distinct culture, impacting the previous work culture and the general work experience. These changes will challenge the workplace by forcing both executives and employees to adapt the way they interact with each other and the technologies that enable their work.
Companies must be proactive in creating new systems and policies, and re-interpreting their corporate culture around digital in the workplace, or they risk losing clients, productivity, and employees.
Sigmund Freud said happiness depends on our ability to love and work. For decades, "work" typically entailed a home-work-home concept, confined to the four walls of an office cubicle. Fast forwarding to present day, work is no more a place where you go every day, but is rather something you do. Work is something that moves with you and lets you connect and communicate through mobile workspaces. As long as you feel motivated, work can be accomplished from anywhere. With disruptive technologies like IoT leading the change, the new age workforce has broken free from the shackles of a 9 - 5 existence and moved to digital workspaces, thus changing the fundamental nature of work.
Collaboration - Just idle Chatter or Business-critical Core Capability?Stephan Schillerwein
Presentation from the keynote at the MatchPoint Snow Release Party in Zurich on 30.01.2014. A look at (social) collaboration from a strategic perspective and some typical problems.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
Setting the scene for the Enterprise Digital Workplace Summit, 6 June 2018, at the British Academy. We live in a time of exponential change and disruption. What we call the Digital Enterprise Wave may become a Tsunami adding Artificial intelligence and blockchain to the other emerging technologies. A management shift, but change is happening across the workplace with the "gig mindset". What is a digital workplace anyway? Finally a reminder of the 8 Strategic Building Blocks for digital transformation, a plea to focus less on technology and more on people, and 2 key recommendations.
How To Get Started In Tech With No ExperienceUdemezue John
The tech industry in the US has generated more than 200,000 new jobs every year since 2010, with more jobs still being created as we speak.
Tech Jobs globally are surging at an all-time high with more people’s talents in demand than ever, and new roles being created as a result of the overload in the industry. The need for more division of labour has made Tech a juicy role for anyone with or without a degree.
Before now, we had the nerdy people constitute the majority, but now it’s becoming a different case. We now have tech roles for code and no-code individuals.
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
Intro presentation from the Enterprise 2.0 Summit 2013 in Paris that served as the basis for a discussion panel around approaches for the technology framework of a Digital Workplace and its challenges
What are the future trends in the Digital Workplace? Are we facing even bigger disruption from social, gamification, and the trends that have been prevalent over the last years or are we coming to a point where things are beginning to mature?
Are we making the most of the emergent trends or are we still using the same thinking and logic we did when the Sharepoint 2007 intranet was launched? It's time to challenge ourselves and our peers!
In this presentation I will take you through:
• The characteristics of the Modern Workplace
• What employees are looking for when using digital tools
• Four trends that is shaping the future of collaboration
• (Hopefully) A few new perspectives on new ways of working
Intranet and digital workplace analytics and success metricsDorje McKinnon
This presentation was given at the Digital Workplace conference 2016 in Auckland New Zealand. It outlines my digital analytics maturity model. This model was developed from the intranet analytics report I authored in July 2016. It is the synthesis of my interviews with digital workplace and intranet professionals and work done by Avinash Kaushik on how to add value to analytics.
This presentation also looks at intranet analytics tools researched for the analytics report and where they sit within my analytics maturity framework.
The Digital Workplace Maturity Model – Going Beyond the Intranet
What does it take to move from a traditional intranet to something that supports all aspects of a digital workplace?
* How do the dimensions of community, collaboration, communication, services and structure interrelate?
How should your organization’s strategy dictate the profile of your digital workplace?
What can we learn from similar systems about how intranets can evolve?
Sam Marshall, Director, ClearBox Consulting Ltd.
From IntraTEam Event Copenhagen 2011 #iec11
On November 24, 2015, Tom Haak of the HR Trend Institute, conducted a workshop at Oracle Cloud Day South Africa. Karel Stanz (University of Pretoria) and Ronnie Toerien and Vance Kearny (both Oracle) were also part of the workshop. These are the pictures Tom Haak used in his introduction.
Today’s growth in technological capabilities, exponential increase in computing power available to both consumers and enterprises, and almost ubiquitous Internet connectivity among other digital advances is changing the way employees and enterprises work.
Organizations are benefiting from the increased digitization of the workplace through increased productivity, cost savings, a more mobile and agile workforce, and generally increased flexibility and adaptability in an ever increasingly complex marketplace. Enterprises are collaborating more globally, and with more diverse and global staff. Employees can now work all over the world, from the jungle to the arctic, as long as they have reliable Internet.
While this has been a boom for employers, it has also changed the power balance in the employer-employee relationship, often more towards the employee. The ability to work from anywhere and stay connected through smart phones, tablets, and other mobile devices has enabled employees to stay connected and collaborate with peers and stay on top of digital trends more readily than the organizations they work for.
This new digital workplace also creates its own challenges, including security, developing a new kind of digital etiquette to expectations for employees, and the tendency for building expectation of always being “on,” causing burnout and often leading to retention problems. Integrating digital technologies into the workplace can not only wreak havoc on the productivity of workers, but it also creates its own distinct culture, impacting the previous work culture and the general work experience. These changes will challenge the workplace by forcing both executives and employees to adapt the way they interact with each other and the technologies that enable their work.
Companies must be proactive in creating new systems and policies, and re-interpreting their corporate culture around digital in the workplace, or they risk losing clients, productivity, and employees.
Sigmund Freud said happiness depends on our ability to love and work. For decades, "work" typically entailed a home-work-home concept, confined to the four walls of an office cubicle. Fast forwarding to present day, work is no more a place where you go every day, but is rather something you do. Work is something that moves with you and lets you connect and communicate through mobile workspaces. As long as you feel motivated, work can be accomplished from anywhere. With disruptive technologies like IoT leading the change, the new age workforce has broken free from the shackles of a 9 - 5 existence and moved to digital workspaces, thus changing the fundamental nature of work.
Collaboration - Just idle Chatter or Business-critical Core Capability?Stephan Schillerwein
Presentation from the keynote at the MatchPoint Snow Release Party in Zurich on 30.01.2014. A look at (social) collaboration from a strategic perspective and some typical problems.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
Setting the scene for the Enterprise Digital Workplace Summit, 6 June 2018, at the British Academy. We live in a time of exponential change and disruption. What we call the Digital Enterprise Wave may become a Tsunami adding Artificial intelligence and blockchain to the other emerging technologies. A management shift, but change is happening across the workplace with the "gig mindset". What is a digital workplace anyway? Finally a reminder of the 8 Strategic Building Blocks for digital transformation, a plea to focus less on technology and more on people, and 2 key recommendations.
How To Get Started In Tech With No ExperienceUdemezue John
The tech industry in the US has generated more than 200,000 new jobs every year since 2010, with more jobs still being created as we speak.
Tech Jobs globally are surging at an all-time high with more people’s talents in demand than ever, and new roles being created as a result of the overload in the industry. The need for more division of labour has made Tech a juicy role for anyone with or without a degree.
Before now, we had the nerdy people constitute the majority, but now it’s becoming a different case. We now have tech roles for code and no-code individuals.
This paper reports on the current challenges the professional sector faces when going mobile. The report discusses the role of mobile devices in the workforce and addresses challenges like compatibility, security and training. It also provides a comprehensive review of the mobile landscape, and reviews current best practices in mobile learning.
ICT in Practice Technology and Education Online Magazine Issue 8Yasemin Allsop
ICT in Practice is an online education and technology magazine. It contains articles about mobile learning, game based learning, digital literacy, computing, coding and much more. The magazine is non-profit and created by educators from around the world.
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As a concept, mobile and flexible working is nothing new and the idea of where people work has widened to pretty much anywhere. The issue is no longer ‘where’ people work, the question we’re now asking is ‘how’ people work.
A Study of Computer Knowledge among the Pupil Teachers of B.Ed. Course in Aur...YogeshIJTSRD
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Making Technology Work at Work - #1 in the Employment in the Digital Age Series
1. Part One of Three Digital Learning Resources
for Tech-Savvy Young Adults in the Workplace
2. An online educational resource for youth entering
the workforce, initiated and funded by:
Developed by:
miranda-miller.com
3. Digital Natives at Work
Young adults have grown up
with technology. They are
considered ‘digital natives.’
These three workshops explore
employers’ expectations of the use
of digital technology and
communications devices in today’s
workplace.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
4. Employment in the Digital Age Series
Employment in the Digital Age:
Session One - Making Technology Work @ Work
Session One:
Making Technology &
Devices Work at Work
Cell phones, laptops,
tablets and PCs are
commonplace in
modern work
environments. Are you
using them correctly?
Session Two:
The Business of Business
Communications
Learn how to use email,
chat applications, online
discussion groups and even
social networks like
Facebook for business
communications.
Session Three:
Your Personal &
Professional Brand
Privacy, identity and
integrity are critical to
your success in
technology charged
workplaces.
5. Discuss
When you see Discuss tabs in this course…
Stop!
Learners working in groups should take this opportunity
to have a conversation about the topic at hand and follow
instructions to complete the task.
Individual learners can explore the topic on their own
using the resources provided.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
6. Do you remember the first portable phones? Talk about intrusive technology!
Employment in the Digital Age:
Session One - Making Technology Work @ Work
7. Now, we can take devices everywhere we go… and we do!
Employment in the Digital Age:
Session One - Making Technology Work @ Work
8. You probably see people texting all the time. Many believe this is rude...
Employment in the Digital Age:
Session One - Making Technology Work @ Work
9. …especially if it seems you’re ignoring those around you.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
10. This isn’t new, though. We’ve always used ‘buffers’ in public.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
11. Still, the use of devices in many classrooms is discouraged.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
12. Where 39% of middle school
students use smartphones for
homework, only 6% report that
they can use the smartphone in
classroom for school work.
(Verizon Foundation study)
Employment in the Digital Age:
Session One - Making Technology Work @ Work
13. 66% of students are not
allowed to use a tablet for
learning purposes in the
classroom, and 88% are not
allowed to use a phone.
(Verizon Foundation study)
Employment in the Digital Age:
Session One - Making Technology Work @ Work
14. Although 31% of middle
school students say they
use a tablet for homework,
only 18% report using it in
the classroom.
(Verizon Foundation study)
Employment in the Digital Age:
Session One - Making Technology Work @ Work
15. Thankfully, electronic devices are gaining ground as teaching & learning tools.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
16. But we’re not quite there yet:
- MediaSmarts – 2013 Young Canadians in a Wired World study
Employment in the Digital Age:
Session One - Making Technology Work @ Work
17. Discuss
Are smartphones and tablets allowed
in the classroom at your school, or the
last school you attended?
Discuss.
How do you feel about cellphones & devices in the classroom?
Write down your thoughts and share with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
18. Computers and mobile devices are also important tools
in many businesses and workplaces.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
19. Humans are producing and consuming massive amounts of data.
The “digital universe” in doubling in size every two years.
- EMC Digital Universe
Employment in the Digital Age:
Session One - Making Technology Work @ Work
20. Globally, data will increase 2000% by 2020.
- MIT Technology Review
Employment in the Digital Age:
Session One - Making Technology Work @ Work
21. More and more, we’re using mobile devices to access this
mass of data – personally and in the workplace.
Images from manufacturers.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
22. Mobile subscriptions are expected to reach 9.3 billion by 2019.
- Ericsson Mobility Report
Employment in the Digital Age:
Session One - Making Technology Work @ Work
23. 5.6 billion of those mobile users will use smartphones.
- Ericsson Mobility Report
Employment in the Digital Age:
Session One - Making Technology Work @ Work
24. This means Information Technology pros are going to be in high demand.
- EMC Digital Universe
Employment in the Digital Age:
Session One - Making Technology Work @ Work
25. It’s not just IT, though –
everyone entering the workforce needs
Employment in the Digital Age:
Session One - Making Technology Work @ Work
26. Your job might require any number of digital skills.
- Compilation of skills from Defining Essential Digital Skills in the Canadian Workplace
Employment in the Digital Age:
Session One - Making Technology Work @ Work
27. Employment in the Digital Age:
Session One - Making Technology Work @ Work
28. Discuss
What does digital literacy mean to you?
Discuss.
Write a list of digital skills you don’t have yet but would love to learn.
Share with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
29. So why do we still see this at work?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
30. Much of the bad rap comes from our cell phone etiquette.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
31. Some believe young people are the problem.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
32. The question is…
Employment in the Digital Age:
Session One - Making Technology Work @ Work
33. It may not be
as great as you think…
And it’s not just you.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
34. - PC Mobile survey conducted by
Leger, 2013.
In fact…
Employment in the Digital Age:
Session One - Making Technology Work @ Work
35. Everyone in the workplace must use technology & devices properly.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
36. Employment in the Digital Age:
Session One - Making Technology Work @ Work
37. Discuss
How is your cellular etiquette?
Discuss.
Write a list of the things that bother you
about the use of cell phones by others.
Share with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
38. on the Internet each month –
almost double the global average.
- CIRA, Canada Online 2013
Canadians spend
Employment in the Digital Age:
Session One - Making Technology Work @ Work
39. 48% of Canadians online are 34 years old or younger.
- comScore, 2014 Canada Digital Future in Focus
Employment in the Digital Age:
Session One - Making Technology Work @ Work
40. of Canadians have smartphones.
- Google Think Insights, Our Mobile Planet Canada 2013
Employment in the Digital Age:
Session One - Making Technology Work @ Work
41. And we use them everywhere…
Employment in the Digital Age:
Session One - Making Technology Work @ Work
42. Even at work, social gatherings and school.
- Google Think Insights, Our Mobile Planet Canada 2013
Employment in the Digital Age:
Session One - Making Technology Work @ Work
43. we use smartphones
and other devices is important.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
44. of Canadians said they’ve checked
emails/texts in front of others at
social functions.
- PC Mobile survey
Employment in the Digital Age:
Session One - Making Technology Work @ Work
45. of Canadians have talked or
texted while walking.
- PC Mobile survey
Employment in the Digital Age:
Session One - Making Technology Work @ Work
46. of Canadians admit to having
used their smartphone
in the bathroom.
- PC Mobile survey
Employment in the Digital Age:
Session One - Making Technology Work @ Work
47. Among youth ages 18-24,
reach for their phone within 15
minutes of waking.
- IDC & Facebook
Employment in the Digital Age:
Session One - Making Technology Work @ Work
48. Discuss
How do you feel when you do not have
your phone with you?
Discuss.
Write down all of the things you use your phone to do during the day.
Estimate how often you check your phone daily and how much time it takes.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
49. How do we use smartphones in
our places of employment?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
50. Hopefully not like this.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
51. But we are checking email, stock quotes, news and weather…
all from our smartphones at work.
- Catalyst & GroupM
Employment in the Digital Age:
Session One - Making Technology Work @ Work
52. We are spending
132 minutes a day
communicating via our
smartphones.
- IDC & Facebook
Employment in the Digital Age:
Session One - Making Technology Work @ Work
53. We’re using mobile devices to text, make phone calls, email and use social
networks throughout the work day.
- IDC & Facebook
Employment in the Digital Age:
Session One - Making Technology Work @ Work
54. Discuss
How important is it for people entering the
workforce to know how to use digital devices?
Discuss.
Make a list of your own digital skills, including any software you can use.
Are these skills relevant in the workplace? Discuss with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
55. Who are we connecting with?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
56. Usually,
our
friends.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
57. How does all of this constant
connectivity make us feel?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
58. Most often, connected.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
59. But also:
Overwhelmed
Stressed out
Burdened
Anxious
Lonely
Employment in the Digital Age:
Session One - Making Technology Work @ Work
60. - IDC & Facebook
When asked
how
communication
on mobile
devices made
them feel,
people said…
Employment in the Digital Age:
Session One - Making Technology Work @ Work
61. Discuss
Is it healthy for people to be ‘always on?’
Discuss.
Write an email to your instructor about how constant connectivity,
social media and cell phone use makes you feel.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
62. Sometimes our smartphone
use makes others feel
uncomfortable.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
65. Employment in the Digital Age:
Session One - Making Technology Work @ Work
66. There’s a disconnect.
Our cellphone etiquette isn’t
as great as we think.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
67. It’s your responsibility to practice good etiquette in
your workplace.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
68. Discuss
How important is device etiquette to you in
your work, school or personal life?
Discuss.
Make a list of ways poor cell phone etiquette can affect a work environment.
Share and discuss with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
69. Employment in the Digital Age:
Session One - Making Technology Work @ Work
70. Having Devices At Work: DON’Ts
Employment in the Digital Age:
Session One - Making Technology Work @ Work
71. Don’t use your phone, tablet or computer when you
should be participating in a conversation.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
72. Unless you’re showing your
colleague something work-related
on the device, put it away.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
73. Don’t take your phone into the bathroom – ever!
Employment in the Digital Age:
Session One - Making Technology Work @ Work
74. Cell phones carry 10x more
bacteria than a toilet seat.
Sanitize your phone regularly -
and keep it out of the can!
- LiveScience
Employment in the Digital Age:
Session One - Making Technology Work @ Work
75. Don’t bring your phone into meetings unless
instructed.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
76. Having your phone in a meeting
tells people you’re waiting to hear
from someone else and that they
don’t have your full attention.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
77. Don’t use a crazy ringtone.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
78. Your boss may not love your
Skrillex ringtone like you do.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
79. Discuss
Have you ever made a cell phone etiquette mistake?
Discuss.
What other cell phone ‘don’ts’ can you think of?
Write down and share with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
80. Here’s what you CAN (and should)
do with your devices at work:
Employment in the Digital Age:
Session One - Making Technology Work @ Work
81. Respect quiet zones.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
82. Obey posted signage and avoid using
your cell or tablet in quiet areas.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
83. Turn off your ringer.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
84. Leave your ringer off while at work.
Be aware that even vibrate can be
annoying if it’s happening constantly.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
85. Let it go to voicemail.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
86. Check your messages and return
calls on your break.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
87. Find a private place to use your phone.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
88. When you must use your phone,
go outside or find a private place in
the building to do so.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
89. Be aware of your speaking volume.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
90. It’s a phenomenon called ‘Cell Yell’
– people think they have to speak
louder on a mobile device.
You don’t.
- NY Times, Cell Yell: Why Do Phone Calls Turn Into Broadcasts?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
91. Discuss
How aware are you of your speaking voice?
Ask your friends, family and colleagues
what they think of your cellular etiquette.
Discuss the responses. Were you
surprised?
Write about a time you saw someone use poor cell phone etiquette.
How did it make the people around them feel? Discuss.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
92. Employment in the Digital Age:
Session One - Making Technology Work @ Work
93. In modern workplaces, you might communicate with
colleagues and customers in person, by email, or even
by text message or social media.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
94. Make a phone call when it’s appropriate.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
95. Sometimes, the most efficient way
to communicate is to just
pick up the phone.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
96. Know your company’s communication policies.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
97. Your company might prefer that
you use specific channels
(email, phone, texting) for
certain types of communications.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
98. Keep your communications ‘happy.’
Employment in the Digital Age:
Session One - Making Technology Work @ Work
99. Texting and short messaging
are not the right way
to share bad news or
discuss problematic issues.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
101. Yes, acronyms are faster to type.
No, they are not professional.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
102. Identify yourself to callers and texters.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
103. Use a professional phone greeting
such as,
“Hello, this is Bethany Cole speaking.”
Immediately tell people your name
when you are texting them
for the first time.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
104. Let people know when they are on speakerphone, or
their written messages may be shared with others.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
105. You can prevent embarrassing
faux pas and hurt feelings
by ensuring people know
how their communications
are being used.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
106. Always proofread before sending.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
107. Double-check your spelling,
grammar and the recipient list
(who you are messaging)
in order to prevent missteps.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
108. Keep texts, emails and voicemails brief.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
109. Get straight to the point.
Save in-depth conversations for
phone or in-person meetings.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
111. Employment in the Digital Age:
Session One - Making Technology Work @ Work
112. Discuss
How important is privacy in your personal
or professional life?
Discuss the responses.
Were you surprised?
Write about a time your text messages, voice messages or another
communication was used without your knowledge.
How did it make you feel?
Share and discuss with your peers or instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
113. Employment in the Digital Age:
Session One - Making Technology Work @ Work
114. True or False:
An overheard phone conversation is significantly
more distracting for the person involuntarily
listening than background conversation between
people in the same room.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
115. TRUE.
University of San Diego
researchers found that cell
phone conversations are
more distracting than a
crowd of people talking
around you.
- The Independent
Employment in the Digital Age:
Session One - Making Technology Work @ Work
116. Dangerous Driving:
The risk level of using a cell phone while driving is similar to:
a) Eating while driving.
b) Driving in inclement weather.
c) Drunk driving.
d) Driving without a license.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
117. C. Drunk Driving
“When driving conditions and
time on task were controlled
for, the impairments
associated with using a cell
phone while driving can be as
profound as those associated
with driving while drunk.”
- Strayer, Drews & Crouch; A Comparison of
the Cell Phone Driver and the Drunk Driver
Employment in the Digital Age:
Session One - Making Technology Work @ Work
118. True or False:
People have reported being
so attached to their cell phones
that they may feel emotional anxiety
when without their phone.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
119. TRUE.
“The phone becomes an icon
of 'me, my mobile and my
identity'—something that
embodies our social and
emotional life rather than just
merely enabling it.”
- Jane Vincent, Emotional Attachment &
Mobile Phones
Employment in the Digital Age:
Session One - Making Technology Work @ Work
120. Annoying Loud Talkers:
What percentage of cell users say they are irritated by
other loud and annoying cell phone users in public?
a) 17%
b) 38%
c) 62%
d) 86%
Employment in the Digital Age:
Session One - Making Technology Work @ Work
121. D. 86%
Yet just one in ten cell users
is aware that they have
drawn stares or comments
about their own poor cell
phone etiquette.
- Pew Internet
Employment in the Digital Age:
Session One - Making Technology Work @ Work
122. Employment in the Digital Age:
Session One - Making Technology Work @ Work
123. On having devices in the workplace:
• Turn off your ringer.
• If you need your ringer on for business, use a
plain phone ringtone.
• Don’t ignore people while using your device.
• Never take your device to the washroom.
• Do not take your device into meetings.
• Respect quiet zones.
• Be aware of your speaking volume.
• Find a private place to make calls.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
124. On professional communications:
• Know your company’s policies.
• Don’t use email or text for complicated
issues or bad news.
• Identify yourself to callers and texters.
• Avoid using text-speak and short forms.
• Tell people how their communications will
be used or shared.
• Always proofread!
• Keep messages brief.
• THINK before sending.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
125. Ask yourself before using your
device…
Employment in the Digital Age:
Session One - Making Technology Work @ Work
126. Is this the right place to use my device?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
127. Is this the right channel to get this message across?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
128. How are my actions affecting others?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
129. Will this message be received the way I intended?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
130. Discuss
What challenges do you have with
technology in your life?
Discuss.
How is your digital technology etiquette?
Write a three-paragraph essay about what you’ve learned in this course.
Email to your instructor.
Employment in the Digital Age:
Session One - Making Technology Work @ Work
131. Employment in the Digital Age:
Session One - Making Technology Work @ Work
132. Resources
Additional information on technology at work:
• Job Resources – from Internet Essentials by Comcast
• The Ten Commandments of Email Netiquette
• Canadian Etiquette at Work
• Smartphone Etiquette for the Modern Student
• Simple Smartphone Safety Tips
• Can Your Smartphone Make You Sick?
Employment in the Digital Age:
Session One - Making Technology Work @ Work
133. Image Credits
Slide 3, sxc.hu Slide 8,
Wikimedia
Slide 10, Museum of the
City of New York
Slide 11,
StockPholio
Slide 30,
Wikimedia
Slide 18, sxc.hu
Slide 29, sxc.hu
Slide 32,
DollarPhotoClub File
#60369713
Slide 33,
OnlineCollege.org
Slide 36,
OnlineCollege.org
Slide 41,
DollarPhotoClub File
#59146390
Slide 41, Wikimedia
Slide 41,
DollarPhotoClub File
#52158140
Slide 41,
DollarPhotoClub File
#65045110
Slide 27,
University of Illinois
Employment in the Digital Age:
Session One - Making Technology Work @ Work
134. Image Credits
Slide 50,
DollarPhotoClub
File #52621641
Slide 58,
Wikimedia
Slide 65,
ICanHasCheezburger.com
Slide 67,
DollarPhotoClub File
#46854606
Slide 128,
DollarPhotoClub File
#59146390
Slide 41,
DollarPhotoClub File
#47645401
Slide 71,
DollarPhotoClub File
#46854608
Slide 98,
YouTube
Employment in the Digital Age:
Session One - Making Technology Work @ Work
135. An online educational resource for youth entering
the workforce, initiated and funded by:
Developed by:
miranda-miller.com