Maconomy's Enterprise Project Optimization (EPO) software is a complete, configurable, standard web-enabled software solution designed for project-based companies. It offers integrated functionality for project planning, time and expense reporting, project management, billing, accounting, and management reporting. The single product approach allows for faster and lower-cost implementations compared to traditional ERP solutions, as little or no customization is required.
The document describes a program at a large telecommunications company to shift customers from high-touch to digital channels through a dedicated team that identified issues driving unnecessary calls, tested solutions, and tracked $10 million in savings annually through deflecting over 2.7 million calls, with the program expanding over time to incorporate additional data sources and eventually transitioning capabilities to internal teams.
The document discusses how business and technology are converging in new ways, posing challenges and opportunities for enterprises. Key points of change include the consumerization of technology, new business models enabled by technologies like cloud computing and social networks, and decentralization of business processes driven by users. This digital transformation challenges traditional IT roles and business structures. Innovation will be key for enterprises to adapt and control this ongoing change.
The document discusses several topics:
1. Allsec announces a strategic partnership with Kronos to provide comprehensive payroll management and workforce management tools.
2. BPO trends for 2018 include a focus on social media management, increased data security, growth of robotic process automation, and startups outsourcing due to budget constraints.
3. Robotic process automation can help automate accounts payable functions to reduce costs and improve efficiency, though some human intervention may still be needed for tasks like handling non-PO invoices.
This chapter discusses various e-business patterns that companies can adopt to take advantage of digital opportunities, including:
- The e-channel pattern of enhancing, compressing, expanding, or innovating traditional sales channels online.
- The click-and-brick pattern of complementing physical stores with online ordering.
- The e-portal pattern of aggregating services for specific user groups like Yahoo or eBay.
- The e-market maker pattern of connecting buyers and sellers in a supply chain like an online marketplace.
- The pure e-digital products pattern centered around software, media, and other digitally delivered content.
IBM introduced new software and services to help clients transform their business processes to increase efficiency, reduce costs, and find new ways to grow. The new unified Business Process Management platform gives clients unprecedented visibility into key operations so they can model, automate, monitor, and adjust plans instantly. IBM also announced new consulting services to help clients improve the performance of processes like marketing, HR, and industry-specific processes. The new offerings are aimed at helping businesses gain insights into markets, tune processes, and enhance infrastructure to execute new processes.
This document discusses the importance of developing an e-business blueprint to align an organization's technology strategy and investments with its overall business strategy. It outlines a 5-step process for creating an e-blueprint that includes establishing objectives, scope, prioritizing application frameworks, and execution plans. It emphasizes the need for executive support and cross-functional collaboration to develop a business case and facilitate successful implementation of the e-blueprint over time.
Forrester evaluated 12 leading BPM platform vendors on their abilities to support digital transformation based on 31 criteria grouped into current offering, strategy, and market presence. Forrester found that Appian, IBM, and Pegasystems lead due to their broad support for digital scenarios. Bizagi, DST Systems, K2, and Newgen Software were strong in enabling rapid development. OpenText, Oracle, and Software AG offer robust portfolios for digital business. Red Hat and TIBCO Software address digital integration challenges. The evaluation aims to help organizations select the right partner to manage critical business processes in their digital transformations.
The document describes a program at a large telecommunications company to shift customers from high-touch to digital channels through a dedicated team that identified issues driving unnecessary calls, tested solutions, and tracked $10 million in savings annually through deflecting over 2.7 million calls, with the program expanding over time to incorporate additional data sources and eventually transitioning capabilities to internal teams.
The document discusses how business and technology are converging in new ways, posing challenges and opportunities for enterprises. Key points of change include the consumerization of technology, new business models enabled by technologies like cloud computing and social networks, and decentralization of business processes driven by users. This digital transformation challenges traditional IT roles and business structures. Innovation will be key for enterprises to adapt and control this ongoing change.
The document discusses several topics:
1. Allsec announces a strategic partnership with Kronos to provide comprehensive payroll management and workforce management tools.
2. BPO trends for 2018 include a focus on social media management, increased data security, growth of robotic process automation, and startups outsourcing due to budget constraints.
3. Robotic process automation can help automate accounts payable functions to reduce costs and improve efficiency, though some human intervention may still be needed for tasks like handling non-PO invoices.
This chapter discusses various e-business patterns that companies can adopt to take advantage of digital opportunities, including:
- The e-channel pattern of enhancing, compressing, expanding, or innovating traditional sales channels online.
- The click-and-brick pattern of complementing physical stores with online ordering.
- The e-portal pattern of aggregating services for specific user groups like Yahoo or eBay.
- The e-market maker pattern of connecting buyers and sellers in a supply chain like an online marketplace.
- The pure e-digital products pattern centered around software, media, and other digitally delivered content.
IBM introduced new software and services to help clients transform their business processes to increase efficiency, reduce costs, and find new ways to grow. The new unified Business Process Management platform gives clients unprecedented visibility into key operations so they can model, automate, monitor, and adjust plans instantly. IBM also announced new consulting services to help clients improve the performance of processes like marketing, HR, and industry-specific processes. The new offerings are aimed at helping businesses gain insights into markets, tune processes, and enhance infrastructure to execute new processes.
This document discusses the importance of developing an e-business blueprint to align an organization's technology strategy and investments with its overall business strategy. It outlines a 5-step process for creating an e-blueprint that includes establishing objectives, scope, prioritizing application frameworks, and execution plans. It emphasizes the need for executive support and cross-functional collaboration to develop a business case and facilitate successful implementation of the e-blueprint over time.
Forrester evaluated 12 leading BPM platform vendors on their abilities to support digital transformation based on 31 criteria grouped into current offering, strategy, and market presence. Forrester found that Appian, IBM, and Pegasystems lead due to their broad support for digital scenarios. Bizagi, DST Systems, K2, and Newgen Software were strong in enabling rapid development. OpenText, Oracle, and Software AG offer robust portfolios for digital business. Red Hat and TIBCO Software address digital integration challenges. The evaluation aims to help organizations select the right partner to manage critical business processes in their digital transformations.
The document discusses ERP (Enterprise Resource Planning) systems as the technological backbone for e-business. It describes how ERP integrated software suites automate back-office functions like finance, manufacturing, distribution, HR, and more. ERP allows companies to link processes like sales, inventory management, production, and finance. The document also covers the evolution of ERP systems and key decisions around selecting and implementing an ERP solution.
This document summarizes and evaluates 5 innovative business process outsourcing providers: Genfour, Symphony, noHold, ISON BPO, and Liberty Source. Genfour and Symphony offer custom automation services using robotic process automation tools. noHold enables automated voice and multichannel customer services. ISON provides multilingual BPO services across emerging markets. Liberty Source focuses on U.S. onshore BPO employing military spouses and veterans. The document recommends considering these providers to improve process automation, customer management outsourcing, and U.S. onshore services.
White paper achieving the most economically advantageous applications solutio...Newton Day Uploads
This is a White Paper that I produced in 2010 on the subject of how organizations have the potential to always achieve the most economically advantageous application solution for their business by insourcing IT thanks to the evolution of near-real-time applications authoring.
You can get a single, consolidated view of the entire relationship
(across Lines of Businesses and multiple connections within LoBs) of
the customer and gather the context and information needed to
design eective loyalty programs targeted at enhancing customer
experience.
i-Statement has new, unavoidable marketing ‘real-estate’ that is
many more times eective than other customer touch points. Using
this, you will be able to deliver a range of marketing messages based
on customer prole and spend patterns – far more interactively and
eectively than many traditional advertising touch points like press
ads, hoardings, direct mailers and so on!
Optimizing Your Communications In A Recession Wp090993Erik Ginalick
Optimizing communications during an economic recession can help businesses reduce costs and improve productivity. Focusing on voice over IP telephony, mobility solutions, conferencing technologies, and new applications allows businesses to improve collaboration, shorten product development cycles, and reduce costs. Conducting communications audits, exploring alternative provider options, deploying cost-saving technologies like teleworking, and developing an online presence are tactics that can help drive operational efficiencies using communications solutions.
Cloudforce Essentials 2012 - Business Success Ask the Experts Salesforce_APAC
- Life Resolutions is Australia's leading network of psychology practices with over 130 practices and 208 psychologists. They needed a customer relationship management (CRM) system to manage scheduling, administration and marketing across practices.
- They implemented Salesforce due to its flexibility, scalability, intuitive interface and ability to customize. This helped reduce call handling times from 9 minutes to under 60 seconds.
- Fortress Systems manufactures high power resistors. They implemented Salesforce for CRM capabilities which improved organization and visibility of sales opportunities. They have since expanded use to other areas like quality and built custom objects.
This document discusses the evolution of e-procurement models from early EDI networks and B2E apps to current trading exchanges and industry consortiums. It outlines the key stages in developing an e-procurement strategy including clarifying goals, auditing processes, building a business case, developing supplier integration plans, selecting applications, focusing on integration, and educating stakeholders. The overall evolution aims to streamline procurement, reduce costs, and bring strategic benefits through automation and collaboration.
The document discusses trends in e-business and technology that are important for managers to consider. It covers trends related to customers, such as demands for faster service and more integrated solutions. It also outlines trends for e-services, organizations, employees, and enterprise technology, such as a shift to integrated applications and multi-channel integration. General technology trends discussed include wireless applications, handheld devices, and infrastructure convergence. The document emphasizes that identifying and exploiting these trends is key to developing effective e-business strategies.
A Business Process-Centric Financial FrontOfficecorbanmiferreira
HP has developed a solution for a Portuguese bank that shifts from a transactional teller application to a business process-centric front office environment. The solution uses Microsoft Office SharePoint Server 2007 as the front end, Biztalk as the enterprise service bus, and K2.Net for business processes. It brings together financial transactions into business processes from when a customer approaches the desk to when a receipt is printed. The technical architecture combines various software like SharePoint, K2.Net and SQL Server in a way that integrates modules like CRM and presents a unified interface for bank employees.
4Ps of Digital Transformation (Platform, People, Project, Process), by Jasbir...Jasbir Sandhu
Digital Transformation strategy is driven by PEOPLE responsible for implementing successful PROJECTs to optimize and streamline PROCESS. The core foundation of Digital Transformation is the choice of PLATFORM, a Platform that can fit within the existing IT infrastructure or that can integrate with the greater IT ecosystem... by, Jasbir Sandhu
This chapter focuses on the execution of e-business projects and emphasizes the importance of tightly coordinating tactical execution to support the overall strategy and vision. It outlines a process for e-business tactical execution that includes defining projects, establishing teams, developing plans, managing requirements, and adopting and measuring outcomes. Successful execution requires addressing both technical capabilities and organizational readiness, maintaining communication, and focusing on customer needs and pain points.
The document discusses developing an e-business strategy. It explains that an e-business strategy requires integrating business strategy, enterprise applications, and technology implementation. It outlines a three-step process for moving into e-business: developing an e-business strategy, formulating an e-blueprint, and tactical execution. The strategy formulation phase involves building awareness and planning to create new customer value through knowledge building, capability evaluation, and e-business design. It provides details on conducting knowledge building to understand customers, technology and industry trends, and core competencies.
MIS, DOTCOM STRATEGIES, MANAGEMENT INFORMATION SYSTEM, INFORMATION TECHNOLOGY, MANAGEMENT INFORMATION SYSTEMS (MIS), BUSINESS ADMINISTRATION, DOT-COM BUSINESS, MANAGEMENT SCIENCE, EDUCATION AND LEARNING, WEB TECHNOLOGY, INTERNET, .COM, B2B, B2C, C2C, SEO, SEARCH ENGINE OPTIMIZATION, SEM, SEARCH ENGINE MARKETING, SMM, SOCIAL MEDIA MARKETING, MOBILE APPLICATIONS, WEB BASED APPLICATIONS, INTERNET MARKETING
Applying The Science Of Measurement To The Art Of Advertising 1 March 2010...Ron Jacobs
The document discusses measuring marketing effectiveness and accountability. It provides three key points:
1. Chief marketing officers prioritize accountability and establishing key performance indicators to measure marketing outcomes.
2. Attribution models are needed to measure the impact of multichannel marketing efforts but are currently flawed due to technology and process challenges.
3. Social media marketing requires new metrics that many marketers and agencies are not yet tracking, analyzing, or using to optimize programs.
This document summarizes a presentation about using BigMachines' on-demand configuration, pricing, and quoting tools to help high-tech companies sell complex solutions more efficiently. It discusses challenges in high-tech sales including complex products, diverse sales channels, and rapidly changing prices. It then describes how two companies, Bowe, Bell + Howell and Aruba Networks, implemented BigMachines to streamline quoting and integrate it with their CRM systems.
The document discusses customer relationship management (CRM) tools and options for businesses. It notes that the CRM industry is over $1 trillion and there are over 100,000 independent CRM vendors. CRM aims to track the entire history of a relationship with a customer via multiple interconnected channels. The document also outlines challenges with CRM implementation and options like external providers or web-based/ASP models.
The document discusses how lean principles can be applied across an entire enterprise to create value for customers. It emphasizes identifying and aligning value streams across design and manufacturing. Removing waste through continuous flow and pull systems is key. Integrating people, processes, and IT helps overcome challenges. E-business is important for reaching new markets and tightening supply chain linkages to enable the lean enterprise.
Rapid Roi - Realizing Rapid ROI Through MobilityElizabeth Lupfer
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings.
PTC is a $1.25 billion software company that provides augmented reality (AR) and internet of things (IoT) solutions to industrial customers. The document discusses how AR can address challenges in manufacturing like skills shortages and productivity by providing new capabilities like visualizing processes, guided instructions, and interacting with digital interfaces. It presents Vuforia Studio as a tool for customers to build AR applications that integrate 3D models, animations, and real-time sensor data across various devices to deliver benefits like reduced costs, improved training times, and new revenue opportunities.
Dokumen ini membahas tentang penetapan Kriteria Ketuntasan Minimal (KKM) di sekolah. KKM ditetapkan pada awal tahun ajaran oleh forum Musyawarah Tingkat Satuan Pendidikan dan berkisar antara 0-100 persen. Dalam menentukan KKM mempertimbangkan kompleksitas indikator, sumber daya dukung, dan tingkat kemampuan siswa. Kriteria tersebut diubah menjadi skala nilai antara 50-100 untuk memudahkan penetapan
Utilizing the content and knowledge of the PM Course ( Prof. Maged Morcos as Instructor & Leader), using the MS Project capabilities, and of course the spirit of teamwork; we successfully product the whole required activities armed with cost, time, resources to construct a project plan for an event to launch a new product, illustrating the Mindmap, RACI, Gantt Chart, PERT, EVM, Resource loading \ leveling.
The document discusses ERP (Enterprise Resource Planning) systems as the technological backbone for e-business. It describes how ERP integrated software suites automate back-office functions like finance, manufacturing, distribution, HR, and more. ERP allows companies to link processes like sales, inventory management, production, and finance. The document also covers the evolution of ERP systems and key decisions around selecting and implementing an ERP solution.
This document summarizes and evaluates 5 innovative business process outsourcing providers: Genfour, Symphony, noHold, ISON BPO, and Liberty Source. Genfour and Symphony offer custom automation services using robotic process automation tools. noHold enables automated voice and multichannel customer services. ISON provides multilingual BPO services across emerging markets. Liberty Source focuses on U.S. onshore BPO employing military spouses and veterans. The document recommends considering these providers to improve process automation, customer management outsourcing, and U.S. onshore services.
White paper achieving the most economically advantageous applications solutio...Newton Day Uploads
This is a White Paper that I produced in 2010 on the subject of how organizations have the potential to always achieve the most economically advantageous application solution for their business by insourcing IT thanks to the evolution of near-real-time applications authoring.
You can get a single, consolidated view of the entire relationship
(across Lines of Businesses and multiple connections within LoBs) of
the customer and gather the context and information needed to
design eective loyalty programs targeted at enhancing customer
experience.
i-Statement has new, unavoidable marketing ‘real-estate’ that is
many more times eective than other customer touch points. Using
this, you will be able to deliver a range of marketing messages based
on customer prole and spend patterns – far more interactively and
eectively than many traditional advertising touch points like press
ads, hoardings, direct mailers and so on!
Optimizing Your Communications In A Recession Wp090993Erik Ginalick
Optimizing communications during an economic recession can help businesses reduce costs and improve productivity. Focusing on voice over IP telephony, mobility solutions, conferencing technologies, and new applications allows businesses to improve collaboration, shorten product development cycles, and reduce costs. Conducting communications audits, exploring alternative provider options, deploying cost-saving technologies like teleworking, and developing an online presence are tactics that can help drive operational efficiencies using communications solutions.
Cloudforce Essentials 2012 - Business Success Ask the Experts Salesforce_APAC
- Life Resolutions is Australia's leading network of psychology practices with over 130 practices and 208 psychologists. They needed a customer relationship management (CRM) system to manage scheduling, administration and marketing across practices.
- They implemented Salesforce due to its flexibility, scalability, intuitive interface and ability to customize. This helped reduce call handling times from 9 minutes to under 60 seconds.
- Fortress Systems manufactures high power resistors. They implemented Salesforce for CRM capabilities which improved organization and visibility of sales opportunities. They have since expanded use to other areas like quality and built custom objects.
This document discusses the evolution of e-procurement models from early EDI networks and B2E apps to current trading exchanges and industry consortiums. It outlines the key stages in developing an e-procurement strategy including clarifying goals, auditing processes, building a business case, developing supplier integration plans, selecting applications, focusing on integration, and educating stakeholders. The overall evolution aims to streamline procurement, reduce costs, and bring strategic benefits through automation and collaboration.
The document discusses trends in e-business and technology that are important for managers to consider. It covers trends related to customers, such as demands for faster service and more integrated solutions. It also outlines trends for e-services, organizations, employees, and enterprise technology, such as a shift to integrated applications and multi-channel integration. General technology trends discussed include wireless applications, handheld devices, and infrastructure convergence. The document emphasizes that identifying and exploiting these trends is key to developing effective e-business strategies.
A Business Process-Centric Financial FrontOfficecorbanmiferreira
HP has developed a solution for a Portuguese bank that shifts from a transactional teller application to a business process-centric front office environment. The solution uses Microsoft Office SharePoint Server 2007 as the front end, Biztalk as the enterprise service bus, and K2.Net for business processes. It brings together financial transactions into business processes from when a customer approaches the desk to when a receipt is printed. The technical architecture combines various software like SharePoint, K2.Net and SQL Server in a way that integrates modules like CRM and presents a unified interface for bank employees.
4Ps of Digital Transformation (Platform, People, Project, Process), by Jasbir...Jasbir Sandhu
Digital Transformation strategy is driven by PEOPLE responsible for implementing successful PROJECTs to optimize and streamline PROCESS. The core foundation of Digital Transformation is the choice of PLATFORM, a Platform that can fit within the existing IT infrastructure or that can integrate with the greater IT ecosystem... by, Jasbir Sandhu
This chapter focuses on the execution of e-business projects and emphasizes the importance of tightly coordinating tactical execution to support the overall strategy and vision. It outlines a process for e-business tactical execution that includes defining projects, establishing teams, developing plans, managing requirements, and adopting and measuring outcomes. Successful execution requires addressing both technical capabilities and organizational readiness, maintaining communication, and focusing on customer needs and pain points.
The document discusses developing an e-business strategy. It explains that an e-business strategy requires integrating business strategy, enterprise applications, and technology implementation. It outlines a three-step process for moving into e-business: developing an e-business strategy, formulating an e-blueprint, and tactical execution. The strategy formulation phase involves building awareness and planning to create new customer value through knowledge building, capability evaluation, and e-business design. It provides details on conducting knowledge building to understand customers, technology and industry trends, and core competencies.
MIS, DOTCOM STRATEGIES, MANAGEMENT INFORMATION SYSTEM, INFORMATION TECHNOLOGY, MANAGEMENT INFORMATION SYSTEMS (MIS), BUSINESS ADMINISTRATION, DOT-COM BUSINESS, MANAGEMENT SCIENCE, EDUCATION AND LEARNING, WEB TECHNOLOGY, INTERNET, .COM, B2B, B2C, C2C, SEO, SEARCH ENGINE OPTIMIZATION, SEM, SEARCH ENGINE MARKETING, SMM, SOCIAL MEDIA MARKETING, MOBILE APPLICATIONS, WEB BASED APPLICATIONS, INTERNET MARKETING
Applying The Science Of Measurement To The Art Of Advertising 1 March 2010...Ron Jacobs
The document discusses measuring marketing effectiveness and accountability. It provides three key points:
1. Chief marketing officers prioritize accountability and establishing key performance indicators to measure marketing outcomes.
2. Attribution models are needed to measure the impact of multichannel marketing efforts but are currently flawed due to technology and process challenges.
3. Social media marketing requires new metrics that many marketers and agencies are not yet tracking, analyzing, or using to optimize programs.
This document summarizes a presentation about using BigMachines' on-demand configuration, pricing, and quoting tools to help high-tech companies sell complex solutions more efficiently. It discusses challenges in high-tech sales including complex products, diverse sales channels, and rapidly changing prices. It then describes how two companies, Bowe, Bell + Howell and Aruba Networks, implemented BigMachines to streamline quoting and integrate it with their CRM systems.
The document discusses customer relationship management (CRM) tools and options for businesses. It notes that the CRM industry is over $1 trillion and there are over 100,000 independent CRM vendors. CRM aims to track the entire history of a relationship with a customer via multiple interconnected channels. The document also outlines challenges with CRM implementation and options like external providers or web-based/ASP models.
The document discusses how lean principles can be applied across an entire enterprise to create value for customers. It emphasizes identifying and aligning value streams across design and manufacturing. Removing waste through continuous flow and pull systems is key. Integrating people, processes, and IT helps overcome challenges. E-business is important for reaching new markets and tightening supply chain linkages to enable the lean enterprise.
Rapid Roi - Realizing Rapid ROI Through MobilityElizabeth Lupfer
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings.
PTC is a $1.25 billion software company that provides augmented reality (AR) and internet of things (IoT) solutions to industrial customers. The document discusses how AR can address challenges in manufacturing like skills shortages and productivity by providing new capabilities like visualizing processes, guided instructions, and interacting with digital interfaces. It presents Vuforia Studio as a tool for customers to build AR applications that integrate 3D models, animations, and real-time sensor data across various devices to deliver benefits like reduced costs, improved training times, and new revenue opportunities.
Dokumen ini membahas tentang penetapan Kriteria Ketuntasan Minimal (KKM) di sekolah. KKM ditetapkan pada awal tahun ajaran oleh forum Musyawarah Tingkat Satuan Pendidikan dan berkisar antara 0-100 persen. Dalam menentukan KKM mempertimbangkan kompleksitas indikator, sumber daya dukung, dan tingkat kemampuan siswa. Kriteria tersebut diubah menjadi skala nilai antara 50-100 untuk memudahkan penetapan
Utilizing the content and knowledge of the PM Course ( Prof. Maged Morcos as Instructor & Leader), using the MS Project capabilities, and of course the spirit of teamwork; we successfully product the whole required activities armed with cost, time, resources to construct a project plan for an event to launch a new product, illustrating the Mindmap, RACI, Gantt Chart, PERT, EVM, Resource loading \ leveling.
Este documento describe diferentes tipos de costos que deben considerarse al evaluar un proyecto, incluyendo costos de producción, administrativos, de adquisición e inversiones totales. También explica conceptos como el cronograma de inversiones, punto de equilibrio, balance general, perfiles de puesto, valor presente neto y tasa interna de retorno.
The document provides a series of exercises on using the passive voice in English, including filling in blanks with the correct passive verb form and identifying whether an agent is needed. It includes examples of historical facts expressed in the passive voice without an agent, as well as a story told in the passive voice about a car accident where a girl on a bike was hit by a car.
Conferencia inicial aprendiendo a emprender puerto ordaz mayo2016 finalHarry l?ez
Este documento presenta un taller de emprendimiento organizado por FEDECAMARAS Bolívar en mayo de 2016. El taller consiste en varias sesiones que cubren temas como la importancia del emprendimiento, si se puede aprender a emprender, y cómo aprender a emprender. El objetivo general es promover una nueva generación de emprendedores e impulsar la creación de pequeñas y medianas empresas.
Creative critical reflection for a2 advanced portfolioMuslim Abbas
The document summarizes a music video titled "FAN" created by the author. The video is in the teen pop genre and features an actor dancing at various outdoor locations. It aims to convey the feelings of what a fan experiences for their idol. While conforming to conventions like upbeat music and dance, it also challenges conventions by not using animation. The author discusses distributing the video through T-Series and social media to promote it.
This document contains information about Gavrilo Bozovic, the CEO of Teleport, including his contact information and profile. It also lists Daniel Tamburrino, the CTO, and Madhur Agrawal, the business development manager, along with their relevant experience. Additionally, it mentions that Teleport has applications for product presentation, education, and virtual tours.
Shared Services: How Digital Can Accelerate the Leap to Value-Added Different...Cognizant
Shared services centers must embrace social, mobile, analytics, cloud and intelligent process automation techniques to navigate three critical shifts that can turbocharge innovation and reinforce market differentiation.
Infosys' integrated annual report details their transformation journey using a "One Infosys" approach. This involved transforming their business foundation, people culture, and shared purpose. Their digital transformation was accelerated through cloud adoption, which helped amplify data, AI and customer experience capabilities. Their people culture was powered by lifelong learning through reskilling and upskilling employees. Their shared purpose is inspired by their commitment to broader issues like climate change and the community through sustainable practices.
This document discusses the benefits of cloud computing for finance organizations. It notes that most mid-sized businesses are running outdated versions of their on-premise ERP systems due to the difficulty of upgrades. Cloud ERP solutions allow automatic upgrades to the latest version without customization issues. The key benefits identified are lower total cost of ownership through reduced IT costs, anytime access to data from any device, and easier upgrades. Common concerns about cloud solutions like security, data ownership and customization are addressed. Overall, cloud ERP is argued to provide better security, availability and innovation than traditional on-premise models through vendor economies of scale and specialization.
Transforming Business - The Digital Transformation ChallengeLouise Beach
From the digitisation of business processes, to analytics, the Cloud and security, the growth of information management is redrawing the boundaries between paper and digital, private and public, tailor-made and automated.
Customize Transformation For A Personalized ExperienceLCDF
Shifting to a Customer-centric
Business Model :-
Many businesses already see the writing on the wall: Only 8 percent of companies
say their current business model will remain economically viable if their industry
keeps digitizing at its current course and speed.2 But to become a modern digital
business, you must go beyond just digitizing old business models and instead use
technology to align your people, processes, and technology around entirely new ways
of serving customers.
By placing the customer at the center of everything you do, you can create products,
services, and experiences that are more valuable to your buyer, allowing you to stand
out in an increasingly commoditized world, drive more profit, and generate more
brand loyalty.
SaaS, or Software as a Service, is radically transforming conventional software tools for micro/SMEs by diminishing transaction costs, increasing market flexibility and providing
cost effective outsourcing solutions to IT. Unlike any other time in history, micro/SMEs have a level playing field with large enterprise and Fortune 500 companies through early adoption of a myriad of SaaS solutions, which are enabling massive efficiency gains in areas such as: ERP, CRM, BI & HR solutions to name a few.
Realising Digital’s Full Potential in the Value ChainCognizant
When we spoke with executives across Europe who lead digitising efforts, they described a diverse range of deployments, but digital can, and must, deliver far more than it has so far. In this ebook, we explore how businesses can explore digital's full potential across their value chain.
Blueworx Whitepaper: The Journey of Contact Center Cloud MigrationBlueworx
The document provides 10 tips for successfully migrating a contact center to the cloud. It emphasizes assessing current technology and business objectives, reviewing automation capabilities, developing a migration roadmap, proving out concepts, and establishing ongoing support. The overall message is that migrating to a cloud solution with Blueworx can reduce costs while improving the customer experience and delivering ongoing business value through new features and control.
The 10 Most Reliable Billing Invoice Companies to Watch.pdfInsightsSuccess4
Walter Perdigao, founder and president of CrossConcept, discusses how the company's Continuum PSA solution helps reduce invoice cycles from days to hours by streamlining time tracking, expense tracking, project management, and invoicing. CrossConcept developed its own professional services automation software to provide an enterprise-class solution at affordable prices for small and medium-sized businesses. Perdigao advises budding entrepreneurs to believe in their vision, get client input, and persist until their solution is realized.
Ww idc report the business value of concur invoice (fdm)Shannon Blackwell
Concur Invoice provides cloud-based invoice management software that helps organizations automate invoice processing workflows. An IDC study interviewed 8 organizations using Concur Invoice and found they achieved significant benefits including:
1) Improving business user productivity by 11% on average through mobile access and easier invoice submission and approval.
2) Reducing the time spent on invoice processing tasks by 34% on average through automation and streamlined workflows.
3) Lowering costs by enhancing compliance and avoiding penalties, with estimated annual savings of $511 per 1,000 invoices.
5 benefits of project management trends emerging in 2021Orangescrum
The document discusses emerging trends in project management for 2021, including the rise of remote project teams, rapid adoption of remote collaboration tools, and an increase in agile projects. Some key benefits of these trends are significant cost savings from remote work, improved transparency and accountability with collaboration tools, and greater alignment of projects with strategies through breakdown of goals into granular tasks. The trends emphasize the need for automation, engagement of stakeholders, and linking project deliverables to quantifiable value.
Increasing Business Productivity in Connected Enterprises and an Always-On Di...Cognizant
To remain competitive, businesses must enhance productivity through a connected enterprise set of solutions. We offer a roadmap and set of tools for insuring that Gen-Now workers obtain the stateless, limitless and boundaryless computing that they need and expect in an always-on digital business world.
Digital tools will revolutionize business analysis and research for consultants. Big data is increasing rapidly, making it difficult to manage all available information. However, digital tools like intelligent virtual assistants can help filter and categorize real-time updates. Credible public and on-demand sources as well as internal digital databases will make activities less time-consuming, more accurate, and provide more in-depth insights. As a result, analytical and research skills will be disrupted by digital tools to provide data in a shorter period of time. Consultants must implement state-of-the-art research techniques to keep up with fast-paced projects and remain competitive against new entrants in the industry.
Digital Transformation: Re-imagine from the outside Inaccenture
In today’s digital work, business success requires more customer-focused digital transformation. This presentation from Accenture Interactive looks at why and how businesses can act.
Read more: http://www.accenture.com/us-en/Pages/insight-digital-transformation.aspx
Accenture digital transformation - re-imagine from the outside-inRick Bouter
This document discusses how companies can undergo a digital transformation focused on delivering enduring customer relevance at scale. It emphasizes the need to reimagine the business from an outside-in perspective focused on customer experiences. A successful digital transformation requires companies to delight customers with omni-channel experiences, reorient the business to be customer-centric and agile, and flex their technology platform to power customer experiences and business operations.
Robotic process automation can help organizations become more efficient by automating repetitive, rules-based tasks. It allows organizations to free up employees' time so they can focus on more complex work. Robotic automation can quickly process high volumes of transactions and data across multiple systems. It is a scalable solution that can easily adapt to changing workloads. ENGIE has experience implementing robotic automation for clients in both the public and private sectors. They help identify the right processes to automate and ensure projects are implemented smoothly and deliver benefits.
Polymita is a world leading Software Company specialized in Business Process Management. We allow companies to identify the key processes that add value to a company and then optimize them providing operational excellence, agile business cycles and accountabiliy on the activities.
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For more information visit: http://www.newgensoft.com/
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Maconomy Enterprise Project Optimization (anno 1999)
1. S O F T W A R E
S O L U T I O N S
P O W E R E D B Y
2. What Is Enterprise Project Optimization?
• Advertising/
Media
• Market
Communications
• Consulting
• Engineering
• Accounting
• Departmental
Organizations
• Telecommunications
• Film & Broadcast
• IT Consulting
& Development
• Government
& Public
Organizations
• R&D
Organizations
S O F T W A R E
S O L U T I O N S
EPO or Enterprise Project
Optimization is the next
step forward in optimizing
company business
processes. Here's why:
Innovative, project-oriented
organizations have long
acknowledged the benefits
of optimizing and decen-
tralizing their internal busi-
ness processes with ERP-
like solutions, only to real-
ize that traditional ERP
solutions cannot fulfill their
core business needs. This
is because traditional ERP
solutions were developed
for the manufacturing
industry, i.e., for compa-
nies that produce goods.
Thus the obvious need for
a new generation of web-
enabled ERP software -
such as Maconomy's
Enterprise Project
Optimization software -
designed for project-based
companies, offering serv-
ices and billing hours.
To stay competitive,
companies must optimize
their value chain, covering
all business processes
from project planning and
management to financial
analysis and integration
with customers and suppli-
ers. Typically, companies
like this manage hundreds
of projects simultaneously
and operate as virtual
organizations with employ-
ees working between satel-
lite offices and client loca-
tions.
Maconomy is a com-
plete, configurable, standard,
webenabled software solu-
tion, based on evolving
industry best practice.
Maconomy's industry focus
and standard approach
mean that the solution can
be delivered faster with a
significantly lower total
cost of ownership than tra-
ditional ERP solutions.
Maconomy's EPO soft-
ware is already highly val-
ued by some of the
world's major players in
various service industry
verticals:
3. [
Maconomy's Enterprise Project Optimization is a complete,
configurable, standard web-enabled software solution, based on
evolving industry best practice. The single product approach
translates into fast, safe and cost-effective implementation.
Project planning
& budgeting
Local employee
Internet
Local employee
Remote
employee
Remote employee
Accounting
Time & expense reporting
Project management & billing
Management reporting
and project analysis
4. New Ways of Doing Business
[
• Global project control
• Allocation of global resources
• Integrated budgeting and planning
• Increased utilization rate and invoiced hours
P r o j e c t p l a n n i n g
& b u d g e t i n g
5. “Maconomy has the most
flexible invoicing capabili-
ties and after having been
through this very thorough
selection process, it was
clearly the best finance and
business administration sys-
tem for KPMG
Switzerland. Our internal
evaluation proved that
Maconomy was the favor-
able choice, due to its func-
tionality, user-friendliness,
ease of set-up and low
investment costs.”
Heinz Helfenstein
Vice Director Finance and
Accounting Department
KPMG Switzerland
The changing nature of
communications and the
success of Internet tech-
nology are transforming
the ways we do business.
Companies that once were
dispersed around the
globe have now been
brought closer together -
and new cross-
border/cross-market busi-
ness opportunities are
emerging rapidly. For many
organizations, global busi-
ness is a reality.
Service companies are
in the best position to take
advantage of the new
opportunities. Mainly
because they do not pro-
duce goods, but rather
sell knowledge and bill for
hours in an extended
enterprise environment.
Increased global compe-
tition has triggered a
growing need for many
organizations to be per-
ceived as a single supplier.
Thus, the increased focus
on coordinating global
resources, centralized
planning and on the ability
to manage customer bud-
gets across borders.
Accurate planning, bud-
geting and resource man-
agement combined with
online monitoring of proj-
ect information provide
companies and organiza-
tions with the right tools
to increase both their uti-
lization rate and invoiced
hours.
6. The modern, project-orient-
ed company often man-
ages hundreds of projects
simultaneously and oper-
ates as a virtual organiza-
tion with employees work-
ing between satellite
offices and client loca-
tions. Today, virtual teams
with different cultural
backgrounds and sets of
skills are now the “prod-
uct” that many customers
seek.
Unlike most software
packages that need to be
integrated with other front-
end software to support
the Internet, the
Maconomy solution is
already web-enabled. Java-
based time and expense
management allows users
to enter timesheets and
expenses directly into the
database using a web
browser. Thus, a compa-
ny’s “roaming” staff has
access to a two-way,
online information ex-
change, giving the company
a real-time view of all staff
activities and the billing
status of their projects.
Keeping the Global
Workforce Online
7. [
• Decentralized time and expense capture
• Real-time WIP information (actual versus planned)
• Project management in virtual organizations
• Flexible invoicing for global projects
WPP Group plc has
appointed Maconomy as a
preferred supplier of
accounting and manage-
ment software to the WPP
group of companies, who
are in the process of imple-
menting Maconomy in sev-
eral offices in Europe and
the USA. WPP chose
Maconomy because of its
requirement for a system
that provides integrated
project management and
timesheet facilities together
with a strong multi-currency
General Ledger.
WPP Group plc
T i m e & e x p e n s e
r e p o r t i n g
P r o j e c t m a n a g e -
m e n t & b i l l i n g
8. Accounting for the Virtual Organization
[
• Balancing inter-company accounts
• Single data source for consolidated reporting
• No re-entry of data – secure, accurate, up-to-date
• Centralized management of Key Performance Indicators
A c c o u n t i n g
9. Increased productivity is
one of the keys to manag-
ing costs in fast-growing
organizations. The concept
of a centralized back
office for accounting and
finance management, com-
bined with remote data
capture, is therefore an
attractive option. In the
service industry, real pro-
ductivity enhancements
are achieved when there is
complete integration
between planning and man-
aging projects and
accounting data.
Maconomy’s EPO solution
ensures that project data
is entered once – and
updated with no re-entry of
core data.
With the trend towards
converging industries and
markets – and today’s
many mergers, takeovers
and management buy-outs
– the tangled web of corpo-
rate entities often makes
sense in commercial terms,
but can be confusing and
irrelevant to customers
who prefer the ease of
“one-stop-shopping”.
Maconomy meets the chal-
lenge because with an EPO
solution, inter-company
transactions are automati-
cally balanced by sharing
resources across compa-
nies and organizations,
making group-wide plan-
ning easy and effective. “We agreed on Maconomy
because we felt that they
understood our business
better than the other
suppliers.”
Richard Jarvis
IT Director
Countrywide Porter Novelli
10. Fast, Flexible Access to Vital Information
M a n a g e m e n t
r e p o r t i n g a n d
p r o j e c t a n a l y s i s
[
• Instant online data
• Dynamic answers to questions instead of reports
• Ease of use instead of reliance on IT personnel
• Decision support (with access control) for all organizational levels
11. Fast and flexible access to
vital information is crucial
for companies eager to
make better and timely
business decisions. In
most systems, this need is
met by using specialized
external reporting tools
that require the data to be
exported to a separate
data warehouse platform.
Maconomy has opti-
mized this approach by
turning the business sys-
tem itself into a ware-
house. This eliminates the
need for extra servers,
data exchange, and the
frequent duplication of
information. Of even
greater importance,
Maconomy provides direct
access to actual online
data to ensure the best,
real-time view of business
performance. Online
access not only helps peo-
ple at all organizational
levels do their jobs more
quickly and effectively,
employees dispersed
throughout the organiza-
tion are able to make bet-
ter-informed decisions on
the spot.
One of the key features of
Maconomy’s business man-
agement software is the
Analyzer module. It allows
users to quickly obtain the
facts they need without
making complicated
reports or asking IT per-
sonnel to help them
retrieve data. When people
spend less time getting
answers, they have more
time to put those answers
to use in driving the busi-
ness forward.
“The most important thing
about a job is to see the
profitability measured on
many different levels, e.g.,
employee, client or external
supplier. Maconomy gives
us these reporting facilities,
and on top of that elimi-
nates the need for typing in
information more than one
time. At the end of the day,
Maconomy saves us time
and gives us a better
overview”.
Ivan De Schrijver
Financial Director
BBDO International
Belgium
12. Integration is a key to
business optimization in a
complex environment. Of
course, integration is
much more than just get-
ting computers to talk to
one and other, it’s also a
question of integrating
work processes. In most
cases, this means sharing
information between
departments. For instance
between accounting, proj-
ect planning and manage-
ment, OLAP and the
Internet – which is precise-
ly what Maconomy has
been designed to do. All
user processes in
Maconomy are fully inte-
grated and based on a sin-
gle database. As a result,
inter-departmental cooper-
ation is vastly improved
and a great deal of
process redundancy is
eliminated.
Globally dispersed, proj-
ect-oriented enterprises
often consist of large and
small companies within the
same parent organization.
Maconomy can easily be
scaled up or down to suit
the local environment, be
it a handful or many thou-
sands of users. In either
case, Maconomy provides
outstanding speed, accura-
cy and convenience.
Maconomy’s single data-
base approach supports
mixed technology environ-
ments with Windows,
Macintosh and Web clients
as well as both UNIX and
NT-based servers. For
UNIX servers, Maconomy
is based on the Oracle
database, while for NT
servers, Maconomy sup-
ports both the Oracle data-
base and the Microsoft
SQL-server database.
The Heart of the Matter
13. [
• Company-wide business process integration
• Web-enabled technology
• Data security
• Built-in scalability
“Maconomy’s project
accounting is fully inte-
grated with the general
ledger, saving us time dur-
ing registration and
administration proce-
dures.”
Henri Hoogendijk
Chief Financial Officer
Philips Design
14. Business software, if well
designed to begin with,
will provide all the features
and flexibility a company
needs from the very first
day - without special cus-
tomizing.
The moment a company
starts to reprogram an
application to fit their spe-
cific needs - or to dupli-
cate old habits - they
begin to create a propri-
etary system. Such sys-
tems are expensive to
maintain and when future
software versions become
available, they are rarely
compatible with previously
customized versions.
Maconomy software is
configurable standard soft-
ware, based on evolving
industry best practice. This
“single product philosophy”
offers advanced and flexible
functionality for project-
oriented companies, so
they are able to optimize
their business processes
by using the standard ver-
sion of Maconomy.
Maconomy International
invests all R&D resources
in maintaining and
strengthening this solution
for its targeted user groups.
Automatic upgrades once
a year ensure Maconomy
customers constant
access to the proven best
practice in their business
segment.
F u n c t i o n a l i t y
1 0 0 %
9 5 %
T i m e
B e s t p r a c t i c e
M a c o n o m y ' s
s u s t a i n e d
b e s t p r a c t i c e
F u n c t i o n a l i t y l a g
I m p l e m e n t a t i o n t i m e
f o r i n d i v i d u a l i z e d
s o f t w a re p a c k a g e s
95% is better
than 100%
Implementation time
for most software pack-
ages that aim at 100%
functionality is very
long. By the time a cus-
tomized system is opera-
tional, Maconomy’s
standard software will
already be far ahead in
terms of best practice
functionality.
The Single Product Approach
15. POWEREDBYw
Maconomy software is
designed for the global
service and distribution
industries, with the main
focus on medium- to large-
size companies.
Maconomy’s client list
includes an impressive
number of international
customers within these
segments.
Maconomy offers an
end-to-end solution, which
supports the business
processes of project-based
companies offering knowl-
edge-intensive services
and billing hours or proj-
ects. The Maconomy solu-
tion offers best practice
functionality for these
companies - and includes
financial management, proj-
ect management, e-com-
merce, procurement, and
business intelligence func-
tionalities, all of which are
fully integrated into one
single, configurable, stan-
dard product.
All Maconomy R&D
resources are invested in
mapping out best practice
functionalities for the com-
pany’s target industries
and this constantly
improves the competitive-
ness of the total solution.
All Maconomy customers
are able to upgrade on a
yearly basis which ensures
continuous access to “best
practice” improvements.
Maconomy
International’s fast track
implementation method,
referred to as “Product-
based Re-engineering”,
uses the configurable stan-
dard product and best
practice principles as a
starting point for business
process re-engineering. As
a result, Maconomy can
usually be implemented in
3-6 months, including re-
engineering, ensuring cus-
tomers a fast, safe and
cost-effective implementa-
tion process.
Powered by Maconomy
16. Maconomy International is
headquartered in
Copenhagen, Denmark.
International sales and serv-
ice are carried out by
100% owned subsidiaries
in the Benelux, Denmark,
Norway, Sweden, the
United Kingdom and the
United States. Maconomy
International is backed by
a group of international
venture capital investors
including Danish Venture
Finance, 3 (UK), Vertex
Capital Management
(Singapore), Gilde IT Fund
(NL), and Star Venture (D).
Some 50% of the compa-
ny’s employees are also
shareholders.
17. Implementation
6-12 months
Customization
6-12 months
Implementation
2-6 months
Re-engineering
6-12 months
Re-engineering
2-6 months
Ty p i c a l S t a n d a r d F r a m e S o l u t i o n
G o l i v e
G o l i v e U p g r a d e
M a c o n o m y S o l u t i o n
Maconomy's unique
implementation method
makes it possible to
implement Business
Process Re-engineering
during software installa-
tion. As a result,
Maconomy can offer
customers several
upgrades in the same
time it takes to implement
a traditional standard
frame solution.
The Fast Track to Business Optimization
Traditional high-end system
implementations often take
a very long time because
to achieve real re-engineer-
ing benefits, all a compa-
ny’s core business
processes must be re-engi-
neered. Typically, the first
step is re-engineering busi-
ness processes (BPR) and
implementing change in
the organization - and then
and only then can the
selection, customization,
and installation of a new IT
solution be carried out. A
traditional BPR approach
normally takes several
years and requires exten-
sive and expensive con-
sulting services.
The combination of con-
figurable standard software
with best practice function-
alities in selected business
segments has allowed
Maconomy to develop a
unique implementation
method called “Product-
based Re-engineering”.
Using this method, small,
inefficient business process-
es are re-engineered easily
and effectively. Thus, in all
our client implementation
projects, re-engineering is
integrated with the installa-
tion of the software so
that organizational
changes are carried out
simultaneously. This
reduces the implementa-
tion period to 3-6 months,
ensuring that the change
process is fast, safe and
cost-effective.
18. Maconomy
International
Software
Headquarters
Maconomy International
Vordingborggade 18-22
DK-2100 Copenhagen
Phone: +45 35 27 79 00
Fax: +45 35 27 79 10
www.maconomy.com
Denmark
PPU Maconomy A/S
Vordingborggade 18-22
DK-2100 Copenhagen
Phone: +45 35 27 79 00
Fax: +45 35 27 79 10
www.maconomy.dk
Norway
Maconomy Norge A/S
Boks 75, Lilleaker
N-0216 Oslo
Phone: +47 67 10 16 00
Fax: +47 67 10 16 01
www.maconomy.no
Sweden
Maconomy Sverige AB
Pyramidvägen 7
SE-169 56 Solna
Phone: +46 (0)8 587 077 00
Fax: +46 (0)8 587 077 99
www.maconomy.se
United Kingdom
Maconomy (UK) Ltd.
Regal House, 70 London Road
Twickenham, Middlesex TW13QS
Phone: +44 (0) 181 843 7000
Fax: +44 (0) 181 843 7001
www.maconomy.co.uk
USA
Maconomy NE Inc.
33 Boston Post Road West, Suite 310
Marlborough, MA 01752
Phone: +1 508 460-8337
Fax: +1 508 303-8075
www.maconomy-usa.com
Benelux
Maconomy Benelux B.V.
Building Rivierstate
Amsteldijk 166, 1079 LH Amsterdam
Phone: +31 (0) 20 661 26 26
Fax: +31 (0) 20 661 23 33
www.maconomy.nl
www.maconomy.be
Hungary
Trenger és Társai Kft.
Kossuth L.u. 13
H-2500 Estergom
Phone: +36 33 400 821
Fax: +36 33 400 822
Bulgaria
FTS Ltd.
Dondukov Blvd. no 19, 4th floor
1000 Sofia
Phone: +359 2 986 42 12
Fax: +359 2 986 65 83