Loyalty is one of the most important factor in the employee retention and and customer satisfaction.
A loyal employee develop loyal customers and loyal customers means better sales and profitability.
A presentation that explains the what, why and how of storytelling in business. It's an expanded version of the presentation that I gave at the Digital Marketing for Business Conference in Raleigh, NC in 2013.
The Storyteller's Secret: 3 Keys to Mastering Storytelling to Win Hearts and ...Carmine Gallo
Why do some ideas catch on and others don't? Inspired by his new book The Storyteller's Secret, bestselling author and master storyteller Carmine Gallo reveals how some of the most successful TED speakers and business legends use storytelling to win hearts and minds. Find out more about The Storyteller's Secret and download a free chapter at storytellerssecret.com.
Crisis Communication Planning And Management Powerpoint Presentation SlidesSlideTeam
Get our Crisis Communication Planning And Management PowerPoint Presentation Slides to encapsulate crisis management and communication plan. The key objectives of your crisis plan can be effectively discussed by using our readily available crisis management plan PowerPoint slide deck. Discuss the types and levels of crisis management with the help of these PPT layouts. Details about the crisis directory, risk assessment, crisis inventory, crisis communication control center, etc can be easily provided using our readily available PPT presentation. Take the assistance of this crisis communication strategy’s PPT visual, to highlight the communication plan for notifying the public along with a key message. The presentation allows you to depict crisis communication policy, crisis management steps, and evaluation form for post-crisis. Provide reliable information to avoid rumors and backlash with our content-ready PPT slideshow. Thus, Incorporate our professionally designed crisis communication planning PowerPoint presentation to communicate information about crises to the public. https://bit.ly/3i6kgQc
A presentation that explains the what, why and how of storytelling in business. It's an expanded version of the presentation that I gave at the Digital Marketing for Business Conference in Raleigh, NC in 2013.
The Storyteller's Secret: 3 Keys to Mastering Storytelling to Win Hearts and ...Carmine Gallo
Why do some ideas catch on and others don't? Inspired by his new book The Storyteller's Secret, bestselling author and master storyteller Carmine Gallo reveals how some of the most successful TED speakers and business legends use storytelling to win hearts and minds. Find out more about The Storyteller's Secret and download a free chapter at storytellerssecret.com.
Crisis Communication Planning And Management Powerpoint Presentation SlidesSlideTeam
Get our Crisis Communication Planning And Management PowerPoint Presentation Slides to encapsulate crisis management and communication plan. The key objectives of your crisis plan can be effectively discussed by using our readily available crisis management plan PowerPoint slide deck. Discuss the types and levels of crisis management with the help of these PPT layouts. Details about the crisis directory, risk assessment, crisis inventory, crisis communication control center, etc can be easily provided using our readily available PPT presentation. Take the assistance of this crisis communication strategy’s PPT visual, to highlight the communication plan for notifying the public along with a key message. The presentation allows you to depict crisis communication policy, crisis management steps, and evaluation form for post-crisis. Provide reliable information to avoid rumors and backlash with our content-ready PPT slideshow. Thus, Incorporate our professionally designed crisis communication planning PowerPoint presentation to communicate information about crises to the public. https://bit.ly/3i6kgQc
Robert Cialdini: The Science of Persuasion in Less Than 10 SlidesWilly Braun
A scientific paper summarized in less than 10 slides.
The 6 principles of winning friend and influencing people from Robert B. Cialdini's paper: Harnessing the Science of Persuasion (2011)
Bonus: full paper and recommended readings.
The employer-employee relationship is broken. Managers face a seemingly impossible dilemma: You can’t afford to offer lifetime employment. But you can’t build a lasting, innovative business when everyone acts like a free agent. The solution: Stop thinking of employees as family or free agents, and start thinking of them as allies on a tour of duty.
Co-authored by Reid Hoffman, founder/chairman of LinkedIn, and Ben Casnocha and Chris Yeh, The Alliance teaches managers how to recruit, manage, and retain the entrepreneurial employees your business needs to succeed in the networked age.
This deck is a visual summary of our book: http://amzn.to/1kWQB4j
The "tour of duty" is the way you organize the Alliance at work. In this context, a tour of duty represents a commitment by employer and employee to a specific mission of finite duration. We see this approach as a way to incorporate some of the advantages from both lifetime employment and free agency. Like lifetime employment, the tour of duty allows employers and employees to build trust and mutual investment; like free agency, it preserves the flexibility that both employers and employees need to adapt to a rapidly changing world.
Twelve reasons why the saying that "culture eats strategy for lunch" originally attributed to Peter Drucker is valid, each illustrated with a real world example and a question for your organization. Adapted from the Values Coach "Cultural Blueprinting Toolkit" (www.CulturalBlueprint.com).
Whether by email, phone or social media, all of us receive messages daily from countless vendors promoting their products or services. Your prospects experience the same reality. But there is a simple way to get noticed. Ask better questions. After all, you’ll be judged by the quality of questions you ask. Instead of pitching, make a human connection. Learn good questioning techniques that can improve your effectiveness in engaging any prospect.
SPIN selling technique is helping salespeople to gather more information and facts about the customers current situation, also discover the sales opportunities.
The SPIN Selling Fieldbook is your guide to the method that has revolutionized big-ticket sales in the United States and globally. It's the method being used by one-half of all Fortune 500 companies to train their sales forces, and here's the interactive, hands-on field book that provides the practical tools you need to put this revolutionary method into action immediately. The SPIN Selling Fieldbook includes:
-Individual diagnostic exercises
-Illustrative case studies from leading companies
-Practical planning suggestions
-Provocative questionnaires
Practice sessions to prepare you for dealing with challenging selling situations
Written by the pioneering author of the original bestseller, SPIN Selling, this book is aimed at making implementation easy for companies that have not yet established SPIN techniques. It will also enable companies that are already using the method to reinforce SPIN methods in the field and in coaching sessions.
We’re bombarded by messages daily, so it’s important to remember that delivering your message is not the most important skill to master in sales. Pitching is dead. Engagement and empathy are what count in today’s world.
A key for turning leads into opportunities is the ability to communicate effectively. Your ability to sell anything is dependent upon establishing trust, rapport and credibility. In practice, this involves replacing a sales pitch with developing a human connection. By practicing great questioning techniques and asking the right questions, you demonstrate how much you care about a buyer’s needs, wants and outcomes.
Join us for this complimentary one-hour webinar led by Julie Thomas, President & CEO of ValueSelling Associates. Learn a questioning technique that can improve your effectiveness in prospecting and get an action plan to increase interest and engagement with prospective clients.
What you’ll learn:
Why it's worth the effort to prepare to ask better questions
4 types of questions used in the ValueSelling Framework
How to reverse engineer the customer buying process to improve your win rate
The art of crafting questions tailored to your sales situation
Leveraging active listening as an integral part of your response
Who should attend:
Sales leaders to front-line managers
Individual contributors seeking to engage with prospects
Marketing and sales enablement
How to deal with the media after a failure. Guidelines for development of a crisis management program with details for everyone in the company to understand the importance and value of the plan.
This is the most important presentation you may never need. Social media crises can and do occur, and companies must be prepared to respond swiftly and wisely. In this presentation drawn from his acclaimed social business book, the NOW Revolution, social strategist Jay Baer provides 4 pre-crisis planning keys, and 8 concrete steps for handling a social media crisis. Loaded with actionable tips and real-world social media crisis examples, this is a presentation you'll want to print and save.
This is my presentation for a large FMCG company where I talked about the power of culture in a world of hypercompetition and non-stop change. They title, attributed to Peter Drucker, was given to me as the starting point. The presentation discusses two important forces that can either work in favour for you, or against you when building a strong company culture.
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
Robert Cialdini: The Science of Persuasion in Less Than 10 SlidesWilly Braun
A scientific paper summarized in less than 10 slides.
The 6 principles of winning friend and influencing people from Robert B. Cialdini's paper: Harnessing the Science of Persuasion (2011)
Bonus: full paper and recommended readings.
The employer-employee relationship is broken. Managers face a seemingly impossible dilemma: You can’t afford to offer lifetime employment. But you can’t build a lasting, innovative business when everyone acts like a free agent. The solution: Stop thinking of employees as family or free agents, and start thinking of them as allies on a tour of duty.
Co-authored by Reid Hoffman, founder/chairman of LinkedIn, and Ben Casnocha and Chris Yeh, The Alliance teaches managers how to recruit, manage, and retain the entrepreneurial employees your business needs to succeed in the networked age.
This deck is a visual summary of our book: http://amzn.to/1kWQB4j
The "tour of duty" is the way you organize the Alliance at work. In this context, a tour of duty represents a commitment by employer and employee to a specific mission of finite duration. We see this approach as a way to incorporate some of the advantages from both lifetime employment and free agency. Like lifetime employment, the tour of duty allows employers and employees to build trust and mutual investment; like free agency, it preserves the flexibility that both employers and employees need to adapt to a rapidly changing world.
Twelve reasons why the saying that "culture eats strategy for lunch" originally attributed to Peter Drucker is valid, each illustrated with a real world example and a question for your organization. Adapted from the Values Coach "Cultural Blueprinting Toolkit" (www.CulturalBlueprint.com).
Whether by email, phone or social media, all of us receive messages daily from countless vendors promoting their products or services. Your prospects experience the same reality. But there is a simple way to get noticed. Ask better questions. After all, you’ll be judged by the quality of questions you ask. Instead of pitching, make a human connection. Learn good questioning techniques that can improve your effectiveness in engaging any prospect.
SPIN selling technique is helping salespeople to gather more information and facts about the customers current situation, also discover the sales opportunities.
The SPIN Selling Fieldbook is your guide to the method that has revolutionized big-ticket sales in the United States and globally. It's the method being used by one-half of all Fortune 500 companies to train their sales forces, and here's the interactive, hands-on field book that provides the practical tools you need to put this revolutionary method into action immediately. The SPIN Selling Fieldbook includes:
-Individual diagnostic exercises
-Illustrative case studies from leading companies
-Practical planning suggestions
-Provocative questionnaires
Practice sessions to prepare you for dealing with challenging selling situations
Written by the pioneering author of the original bestseller, SPIN Selling, this book is aimed at making implementation easy for companies that have not yet established SPIN techniques. It will also enable companies that are already using the method to reinforce SPIN methods in the field and in coaching sessions.
We’re bombarded by messages daily, so it’s important to remember that delivering your message is not the most important skill to master in sales. Pitching is dead. Engagement and empathy are what count in today’s world.
A key for turning leads into opportunities is the ability to communicate effectively. Your ability to sell anything is dependent upon establishing trust, rapport and credibility. In practice, this involves replacing a sales pitch with developing a human connection. By practicing great questioning techniques and asking the right questions, you demonstrate how much you care about a buyer’s needs, wants and outcomes.
Join us for this complimentary one-hour webinar led by Julie Thomas, President & CEO of ValueSelling Associates. Learn a questioning technique that can improve your effectiveness in prospecting and get an action plan to increase interest and engagement with prospective clients.
What you’ll learn:
Why it's worth the effort to prepare to ask better questions
4 types of questions used in the ValueSelling Framework
How to reverse engineer the customer buying process to improve your win rate
The art of crafting questions tailored to your sales situation
Leveraging active listening as an integral part of your response
Who should attend:
Sales leaders to front-line managers
Individual contributors seeking to engage with prospects
Marketing and sales enablement
How to deal with the media after a failure. Guidelines for development of a crisis management program with details for everyone in the company to understand the importance and value of the plan.
This is the most important presentation you may never need. Social media crises can and do occur, and companies must be prepared to respond swiftly and wisely. In this presentation drawn from his acclaimed social business book, the NOW Revolution, social strategist Jay Baer provides 4 pre-crisis planning keys, and 8 concrete steps for handling a social media crisis. Loaded with actionable tips and real-world social media crisis examples, this is a presentation you'll want to print and save.
This is my presentation for a large FMCG company where I talked about the power of culture in a world of hypercompetition and non-stop change. They title, attributed to Peter Drucker, was given to me as the starting point. The presentation discusses two important forces that can either work in favour for you, or against you when building a strong company culture.
Educaterer India is an unique combination of passion driven into a hobby which makes an awesome profession. We carve the lives of enthusiastic candidates to a perfect professional who can impress upon the mindsets of the industry, while following the established traditions, can dare to set new standards to follow. We don't want you to be the part of the crowd, rather we like to make you the reason of the crowd.
Today's Effort For A Better Tomorrow
How To Increase Your Culture of Employee EngagementMonster
Is it 5 o’clock yet? As a manager, that is probably not your favorite thing to hear around the office. Although employees show up on time and get their work done, many are counting down the hours, minutes and seconds until they can go home.
Wouldn’t it be great if employees enjoyed their job more? As a manager, there is only so much you can do to Engage an employee who has no interest in being Engaged. The real solution is for the employee to want to be more Engaged. When the responsibility for increasing Engagement is shared, outcomes are much more favorable for the employee and employer.
In this informative online session, participants will learn:
• The joint model of Engagement
• How an Engaged workforce affects business outcomes
• How to educate employees on Engagement
• Employee benefits of being Engaged
• Tips for employees to increase their own Engagement
• How managers can support employees in joint ownership of Engagement
Employees will go from watching the clock to wondering where the day went.
How To Keep Good Staff From Leaving | The Seven Reasons Employees Leave and H...The Pathway Group
How To Keep Good Staff From Leaving | The Seven Reasons Employees Leave and How To Counteract It!
For more business advice visit: www.pathwaygroup.co.uk
call: 0121 707 0550 or e-mail: info@pathwaygroup.co.uk
How to Build a Stronger Happier Workplace - whitepapersmartOne Prepaid
The first thing employees refer to when rating their overall job satisfaction is their "work environment". Creating the right work environment is crucial to your brand within the corporate community.
Read "How to build a stronger, happier workplace" for insight and suggestions that can help you make a difference.
HR professionals value the best employees and invest resources into employee retention. Retaining the best employees in the organization is very important to produce a better outcome. However, employees come and go, but sometimes increase in employee departure can lead to difficult situations.
King Hammurabi was the first person who not only realized the importance of balance between accountability and incentives but also defined rules and regulation for workers .His main focus was construction sector .His philosophy of accountability is relevant in todays corporate culture. Fostering the culture of accountability and responsibility is the prime job of organizational leadership.
Customer service is the extremely important in building company image and business development. This presentation will give you brief guidelines about customer service skills.
Initial Training of Managers is very necessary as almost 60% of new managers fail due to lack of training. I have tried to help new managers in a simple way.
skill -Will matrix will help mangers to evaluate peoples and their
training needs.plan their developmental pathways..As coaching and counselling are two major jobs of a manager.
- Video recording of this lecture in English language: https://youtu.be/lK81BzxMqdo
- Video recording of this lecture in Arabic language: https://youtu.be/Ve4P0COk9OI
- Link to download the book free: https://nephrotube.blogspot.com/p/nephrotube-nephrology-books.html
- Link to NephroTube website: www.NephroTube.com
- Link to NephroTube social media accounts: https://nephrotube.blogspot.com/p/join-nephrotube-on-social-media.html
Ozempic: Preoperative Management of Patients on GLP-1 Receptor Agonists Saeid Safari
Preoperative Management of Patients on GLP-1 Receptor Agonists like Ozempic and Semiglutide
ASA GUIDELINE
NYSORA Guideline
2 Case Reports of Gastric Ultrasound
These lecture slides, by Dr Sidra Arshad, offer a quick overview of physiological basis of a normal electrocardiogram.
Learning objectives:
1. Define an electrocardiogram (ECG) and electrocardiography
2. Describe how dipoles generated by the heart produce the waveforms of the ECG
3. Describe the components of a normal electrocardiogram of a typical bipolar leads (limb II)
4. Differentiate between intervals and segments
5. Enlist some common indications for obtaining an ECG
Study Resources:
1. Chapter 11, Guyton and Hall Textbook of Medical Physiology, 14th edition
2. Chapter 9, Human Physiology - From Cells to Systems, Lauralee Sherwood, 9th edition
3. Chapter 29, Ganong’s Review of Medical Physiology, 26th edition
4. Electrocardiogram, StatPearls - https://www.ncbi.nlm.nih.gov/books/NBK549803/
5. ECG in Medical Practice by ABM Abdullah, 4th edition
6. ECG Basics, http://www.nataliescasebook.com/tag/e-c-g-basics
New Directions in Targeted Therapeutic Approaches for Older Adults With Mantl...i3 Health
i3 Health is pleased to make the speaker slides from this activity available for use as a non-accredited self-study or teaching resource.
This slide deck presented by Dr. Kami Maddocks, Professor-Clinical in the Division of Hematology and
Associate Division Director for Ambulatory Operations
The Ohio State University Comprehensive Cancer Center, will provide insight into new directions in targeted therapeutic approaches for older adults with mantle cell lymphoma.
STATEMENT OF NEED
Mantle cell lymphoma (MCL) is a rare, aggressive B-cell non-Hodgkin lymphoma (NHL) accounting for 5% to 7% of all lymphomas. Its prognosis ranges from indolent disease that does not require treatment for years to very aggressive disease, which is associated with poor survival (Silkenstedt et al, 2021). Typically, MCL is diagnosed at advanced stage and in older patients who cannot tolerate intensive therapy (NCCN, 2022). Although recent advances have slightly increased remission rates, recurrence and relapse remain very common, leading to a median overall survival between 3 and 6 years (LLS, 2021). Though there are several effective options, progress is still needed towards establishing an accepted frontline approach for MCL (Castellino et al, 2022). Treatment selection and management of MCL are complicated by the heterogeneity of prognosis, advanced age and comorbidities of patients, and lack of an established standard approach for treatment, making it vital that clinicians be familiar with the latest research and advances in this area. In this activity chaired by Michael Wang, MD, Professor in the Department of Lymphoma & Myeloma at MD Anderson Cancer Center, expert faculty will discuss prognostic factors informing treatment, the promising results of recent trials in new therapeutic approaches, and the implications of treatment resistance in therapeutic selection for MCL.
Target Audience
Hematology/oncology fellows, attending faculty, and other health care professionals involved in the treatment of patients with mantle cell lymphoma (MCL).
Learning Objectives
1.) Identify clinical and biological prognostic factors that can guide treatment decision making for older adults with MCL
2.) Evaluate emerging data on targeted therapeutic approaches for treatment-naive and relapsed/refractory MCL and their applicability to older adults
3.) Assess mechanisms of resistance to targeted therapies for MCL and their implications for treatment selection
TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Ve...kevinkariuki227
TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Verified Chapters 1 - 19, Complete Newest Version.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson, Verified Chapters 1 - 19, Complete Newest Version.pdf
The prostate is an exocrine gland of the male mammalian reproductive system
It is a walnut-sized gland that forms part of the male reproductive system and is located in front of the rectum and just below the urinary bladder
Function is to store and secrete a clear, slightly alkaline fluid that constitutes 10-30% of the volume of the seminal fluid that along with the spermatozoa, constitutes semen
A healthy human prostate measures (4cm-vertical, by 3cm-horizontal, 2cm ant-post ).
It surrounds the urethra just below the urinary bladder. It has anterior, median, posterior and two lateral lobes
It’s work is regulated by androgens which are responsible for male sex characteristics
Generalised disease of the prostate due to hormonal derangement which leads to non malignant enlargement of the gland (increase in the number of epithelial cells and stromal tissue)to cause compression of the urethra leading to symptoms (LUTS
ARTIFICIAL INTELLIGENCE IN HEALTHCARE.pdfAnujkumaranit
Artificial intelligence (AI) refers to the simulation of human intelligence processes by machines, especially computer systems. It encompasses tasks such as learning, reasoning, problem-solving, perception, and language understanding. AI technologies are revolutionizing various fields, from healthcare to finance, by enabling machines to perform tasks that typically require human intelligence.
Pulmonary Thromboembolism - etilogy, types, medical- Surgical and nursing man...VarunMahajani
Disruption of blood supply to lung alveoli due to blockage of one or more pulmonary blood vessels is called as Pulmonary thromboembolism. In this presentation we will discuss its causes, types and its management in depth.
Anti ulcer drugs and their Advance pharmacology ||
Anti-ulcer drugs are medications used to prevent and treat ulcers in the stomach and upper part of the small intestine (duodenal ulcers). These ulcers are often caused by an imbalance between stomach acid and the mucosal lining, which protects the stomach lining.
||Scope: Overview of various classes of anti-ulcer drugs, their mechanisms of action, indications, side effects, and clinical considerations.
Report Back from SGO 2024: What’s the Latest in Cervical Cancer?bkling
Are you curious about what’s new in cervical cancer research or unsure what the findings mean? Join Dr. Emily Ko, a gynecologic oncologist at Penn Medicine, to learn about the latest updates from the Society of Gynecologic Oncology (SGO) 2024 Annual Meeting on Women’s Cancer. Dr. Ko will discuss what the research presented at the conference means for you and answer your questions about the new developments.
MANAGEMENT OF ATRIOVENTRICULAR CONDUCTION BLOCK.pdfJim Jacob Roy
Cardiac conduction defects can occur due to various causes.
Atrioventricular conduction blocks ( AV blocks ) are classified into 3 types.
This document describes the acute management of AV block.
Flu Vaccine Alert in Bangalore Karnatakaaddon Scans
As flu season approaches, health officials in Bangalore, Karnataka, are urging residents to get their flu vaccinations. The seasonal flu, while common, can lead to severe health complications, particularly for vulnerable populations such as young children, the elderly, and those with underlying health conditions.
Dr. Vidisha Kumari, a leading epidemiologist in Bangalore, emphasizes the importance of getting vaccinated. "The flu vaccine is our best defense against the influenza virus. It not only protects individuals but also helps prevent the spread of the virus in our communities," he says.
This year, the flu season is expected to coincide with a potential increase in other respiratory illnesses. The Karnataka Health Department has launched an awareness campaign highlighting the significance of flu vaccinations. They have set up multiple vaccination centers across Bangalore, making it convenient for residents to receive their shots.
To encourage widespread vaccination, the government is also collaborating with local schools, workplaces, and community centers to facilitate vaccination drives. Special attention is being given to ensuring that the vaccine is accessible to all, including marginalized communities who may have limited access to healthcare.
Residents are reminded that the flu vaccine is safe and effective. Common side effects are mild and may include soreness at the injection site, mild fever, or muscle aches. These side effects are generally short-lived and far less severe than the flu itself.
Healthcare providers are also stressing the importance of continuing COVID-19 precautions. Wearing masks, practicing good hand hygiene, and maintaining social distancing are still crucial, especially in crowded places.
Protect yourself and your loved ones by getting vaccinated. Together, we can help keep Bangalore healthy and safe this flu season. For more information on vaccination centers and schedules, residents can visit the Karnataka Health Department’s official website or follow their social media pages.
Stay informed, stay safe, and get your flu shot today!
4. Employee Loyalty
Employee loyalty can be
defined as employees who
are devoted to the success
of their organization and
believe that being
an employee of this
organization is in their best
interest. Not only do they
plan to remain with the
organization, but they do
not actively seek for
alternative employment
opportunities.
5. Importance of Loyalty
1. Loyalty of the employee
brings a great revolution
in entire organization.
2. This loyalty will help
the organization to
achieve its goal on
proceeding in right
direction.
3. Loyalty in terms of
business depicts the
reward points from the
customer. It promotes
behavioral loyalty.
4. It improves
organizational
productivity and profit
by customer retention
6. Context of Employee Loyalty
1. Nowadays employee loyalty is disabled because the
employee does not understand what the management is
trying to do. Rather than commenting, the employee
should try to show their commitment towards their work
through the efforts. Here are few clarifications on
employee loyalty.
a. Loyalty towards profession.
b. Loyalty to co-workers.
c. Loyalty to the organization.
d. Maintaining the company’s deal as confidential.
e. Stay back to complete the project.
f. Following the orders.
g. Not abusing the company’s properties.
h. Standby and help the co-workers during their struggle.
7. Employee Loyalty and Productivity
In order to run the organization
smoothly and profitably, currently
working employees has to be loyal
and dedicate themselves to their
profession. Investing on a business
requires the mutual support of the
employees and the company.
As mentioned earlier employees
are the pillars of each
organization. Employee loyalty
contributes to the productivity in
each regulated system. The
company has to unite all its
employees to build a bigger image
in the corporate world
8. Employee Loyalty & customer Satisfaction
1. Customer satisfaction and employee
loyalty brings huge benefits to the
organization. There is a strong bond
between loyalty, productivity and
profitability. The relationship
between profit and growth can be
handled by adjusting customer
loyalty which depends on customer
satisfaction.
2. Now the customer satisfaction
depends on service value whereas
the service value is totally dependent
on employee productivity. Here the
employee productivity is
interrelated to employee loyalty.
Again the employee loyalty is linked
with employee satisfaction. This
provides:
3. Business value.
4. Helps in attaining success of the
company.
5. Positive image about the company
can be maintained.
9. Techniques to build Employee Loyalty
1. Try to connect with employees .
2. Motivate & Make the employee
understand the reasons to be loyal.
3. Acts and present yourself as a best
example for the employees
4. Manager must play a vital role
5. Avoid promoting backbiters and
poor performers/promote merit
culture
6. Develop & engage employees to
enjoy the benefits
7. Work load balance and
independence in assigned tasks.
8. Avoid micro management and
perfectionism
10. Try to connect with employees
The organization must connect
with the employee through
communication. This
communication should be in a
clear and concise manner and it
should also be done periodically.
Even if an employee fails to attend
the meetings, the conductor of the
meeting should ensure that the
message discussed in the meeting
has reached that particular
employee as discussed. This
method enhances bonding
between the employees and the
organization
11. Employee Motivation & Empowerment
The organization must focus on
the empowerment of employee
loyalty. Each enterprise should
come up with a new idea that
will make the employee
understand the management
care for them. Most followed way
to make the employee
understand is providing them
stress free working environment.
Employee should understand the
gesture of the welfare that the
organization is providing.
12. Acts as a best example for Employees:
Few of the employees will
understand and learns to be a
loyal employee. Here loyalty aims
at taking efforts to achieve the
success of the company.
The Managers must stop
criticizing employees in front of
third parties.
The Managers must understand
the importance of acting as role
models.
Gossips and rumors should be
avoided to attain a peaceful
working environment.
13. Manager as Loyalty Builder
Manager should counsel
the employees about
loyalty and the outcome
of it. Employee should
be trained to take right
decision even at the
toughest situation. Once
the employee gains trust
about the organization
then it will be easy for
the organization to
make them understand
the counseling given
14. Fair Treatment & Merit
It is the responsibility of
manager to avoid
promoting backbiters and
poor performers.
Note. poor performers and less
competent employees tend to be
backbiters.
While taking decision keep
company first.
Always extend benefit to
performers rather than
informers.
15. Enhance Employees to enjoy the benefits
An organization must focus
mainly on giving support to
the existing employees
(internal promotions)rather
than recruiting new employees
and spending money on
training them. For certain
tasks right person should be
allotted. This confidence has
to be given by each
organization to the employee
so that employee loyalty will
be built automatically.
Employees training and
development program.
16. Keeping The Employees Enthusiastic
The organization has to
maintain the enthusiasm of the
employee so as to maintain the
employee loyalty. The
organization must
provide bonus to the employees.
There should be an amount of
investment in the ongoing
training of the employee. The
work schedule must be flexible
for all the employees. The
working environment should be
friendly for the employees to
share their internal loyalty and
to explore new ideas with the
consultation of higher
authorities
17. Employee loyalty with Positive
Management
A positive management will
consists of manager with
a positive attitude. The
commitment towards work
makes the employees raise
the moral values and self-
esteem. And there will be
reduction in turnover. All
these will enhance the
employee service and
customer satisfaction. It
enhances the bottom line
and reduces the conflicts.
18. Organizational performance with
Employee Loyalty
Employee loyalty plays a major role
in increasing the overall
performance of an organization.
From the facts it has been proved
that employee loyalty aims at
producing more number of capital
goods for the improvement of the
resources. This clarifies the
economic recession of the
company. Motivating the
employees helps in gaining loyalty.
In fact loyal business can be
dictated by the management. This
helps in the performance of the
organization that will help in
gaining competitive advantage.
.
19. Signs of a Loyal Employee
One can identify a remarkably loyal
employee in the following ways. Here are
few qualities that a loyal employee
possesses
1. They keep company as priority over personal interest .
2. They high light and propagate company’s good points
3. They suggest the least ideas that the boss would hear :
4. They never gossip/back biting in front of others.
5. They open up their thoughts in private.
6.They totally support the boss and his decisions
7. Asks permission while leaving even if the work is done
20. Pros & Cons of Loyal Employees
Pros Cons
1. Lesser the personal
problems, greater the work
done will be
2. Stability versus turnover
3. More commitment towards
the work
4. Less absenteeism
5. Business will be more
successful.
1. Costs and investments
made for loyal programs.
2. More experience will make
the employee less
motivated.
3. Less productive employees
and no new ideas.
21. Conclusion
Thus loyalty of the employees is more essential for
the success of the business. A loyal employee will try
to support even the customers, which will help the
management to produce proper evidence.
If the employees aren’t satisfied with the management
then the management has to take the responsibility to
bring the effect of loyalty in each employee. Even if the
higher authority doesn’t then the managers of the
department can do it.