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Outreach Marketing
Dos & Don’ts
&	
  hate	
  commercials!	
  
•  Create	
  an	
  outreach	
  plan	
  
with	
  2-­‐way	
  engagement	
  
	
  
•  Service	
  them	
  
•  Present	
  your	
  property	
  and	
  
ask	
  for	
  leads.	
  
	
  
•  Sell	
  them	
  
People	
  love	
  to	
  be	
  served	
  
Outreach Marketing
Is give & take!
Great	
  outreach	
  marke-ng	
  establishes	
  rela-onship	
  equity	
  and	
  brand	
  influence.	
  
I’ll	
  share	
  your	
  business	
  &	
  you	
  share	
  mine!	
  
Make a Connection!
Outreach Marketing
Iden-fy	
  and	
  engage	
  local	
  businesses	
  who	
  can	
  influence	
  future	
  residents	
  
Identify
 Engage
 Influence
Local	
  apartment	
  residents	
  are	
  searching	
  for	
  	
  
where	
  to	
  eat,	
  shop	
  and	
  play	
  locally!	
  
Spotlight	
  your	
  business	
  with	
  local	
  
apartment	
  residents	
  as	
  a	
  
Local	
  Area	
  MarkeFng	
  Partner	
  	
  
Make a Connection!
Outreach Marketing
Iden-fy	
  and	
  engage	
  local	
  businesses	
  who	
  can	
  influence	
  future	
  residents	
  
Identify
 Engage
 Influence
The	
  LAMP	
  project	
  outline	
  includes:	
  
•  Program	
  details	
  
•  LAMP	
  excel	
  sheet	
  
•  List	
  of	
  online	
  resources	
  for	
  finding	
  your	
  25	
  LAMPs	
  
•  Sample	
  telephone	
  script	
  	
  
•  Details	
  on	
  “How	
  your	
  business	
  will	
  be	
  featured”.	
  
•  How	
  to	
  match	
  each	
  business	
  to	
  an	
  appropriate	
  holiday	
  
•  Sample	
  business	
  email	
  
•  Link	
  to	
  the	
  Slideshare.net	
  presentaFon	
  	
  
	
  
Build A Calendar
 Identify
Find	
  an	
  Elite	
  Business	
  to	
  feature	
  each	
  month.	
  
Elite	
  Business	
  January	
  	
  –	
  ____________________________________	
  
New	
  Beginnings:	
  health	
  and	
  fitness	
  club,	
  bookstore,	
  paper	
  store	
  with	
  journals	
  
Elite	
  Business	
  February	
  	
  -­‐	
  ____________________________________	
  
Love:	
  flower	
  shop,	
  candy	
  store,	
  romance	
  items	
  
Elite	
  Business	
  March	
  	
  -­‐	
  	
  ____________________________________	
  
Luck:	
  green	
  plants,	
  cup	
  cakes,	
  “green”	
  environmental	
  services	
  
Elite	
  Business	
  April	
  	
  -­‐	
  	
  ____________________________________	
  	
  
Spring:	
  shopping,	
  cleaning,	
  flowers,	
  umbrellas,	
  wedding	
  photographer	
  
Elite	
  Business	
  May	
  	
  –	
  	
  ____________________________________	
  
Gradua-on:	
  office	
  supply	
  store,	
  desk	
  products,	
  Cinco	
  d-­‐Mayo:	
  Feature	
  La-n	
  Flavors	
  and	
  tradi-ons!	
  	
  
Elite	
  Business	
  June	
  	
  -­‐	
  ____________________________________	
  	
  	
  
Summer:	
  garden	
  centers,	
  swimming	
  toys,	
  golf,	
  tennis,	
  bike	
  shop	
  and	
  parks	
  	
  
Elite	
  Business	
  July	
  	
  –	
  ____________________________________	
  	
  	
  
Independence	
  Day:	
  patrio-c	
  events,	
  flags,	
  picnic	
  food,	
  summer	
  sports	
  
Elite	
  Business	
  August	
  	
  –	
  ____________________________________	
  	
  	
  	
  
End	
  of	
  summer	
  things	
  to	
  do:	
  picnic	
  spots	
  and	
  products,	
  vaca-on	
  packages	
  from	
  a	
  travel	
  agency	
  
Elite	
  Business	
  September	
  	
  –	
  ____________________________________	
  
Back	
  to	
  School:	
  school	
  supplies,	
  school	
  closes,	
  electronics,	
  books,	
  clothing	
  
Elite	
  Business	
  October	
  	
  –	
  ____________________________________	
  
Fall	
  Harvest,	
  Breast	
  Cancer	
  Awareness:	
  pumpkin	
  patch,	
  Halloween	
  costume	
  shops,	
  party	
  stores,	
  hospitals	
  
Elite	
  Business	
  November	
  	
  -­‐	
  ____________________________________	
  
Thanksgiving:	
  bakery,	
  grocery	
  stores,	
  ski	
  liU,	
  snow	
  -res	
  
Elite	
  Business	
  December	
  	
  –	
  ____________________________________	
  
Holiday:	
  shopping	
  deals,	
  hobby	
  stores	
  with	
  decora-ons,	
  craU	
  centers	
  with	
  home-­‐made	
  giU	
  ideas,	
  photographer	
  
	
  
Did you build your list?
What	
  to	
  consider	
  when	
  selecFng	
  your	
  annual	
  Elite	
  Businesses	
  
•  Coupon	
  Sites:	
  Quickly	
  find	
  businesses	
  that	
  already	
  to	
  offer	
  coupons	
  –	
  	
  
add	
  your	
  zip	
  code	
  and	
  radius	
  to	
  find	
  local	
  business	
  already	
  offering	
  coupons	
  nearby	
  
	
  	
  
•  Map	
  Site:	
  Type	
  in	
  your	
  address	
  and	
  use	
  the	
  mapping	
  programs	
  for	
  ready	
  lists	
  of	
  the	
  
businesses	
  nearby	
  with	
  complete	
  contact	
  informa-on	
  organized	
  by	
  product	
  and	
  service!	
  
	
  	
  	
  
Engage
“Hello,	
  my	
  name	
  is	
  _______________	
  	
  
	
  I	
  am	
  the	
  ______________	
  (3tle)	
  
	
  at	
  _______________________________	
  Apartments	
  	
  
around	
  the	
  corner	
  from	
  your	
  business.	
  
(Company	
  name)_____________	
  provides	
  apartment	
  homes	
  for	
  
(number)_________	
  of	
  residents	
  in	
  (city)_____________	
  
•  Local	
  area	
  marke3ng	
  partners	
  
•  Business	
  featured	
  in	
  our	
  apartment	
  tour	
  
•  Connect	
  our	
  new	
  residents	
  with	
  great	
  places	
  to	
  shop,	
  eat	
  and	
  play	
  	
  
•  No	
  cost	
  to	
  par3cipate	
  	
  
•  Want	
  to	
  share	
  your	
  specials,	
  coupons,	
  menu	
  
•  Help	
  our	
  residents	
  shop	
  local	
  
•  Contact	
  informa3on	
  today	
  	
  
•  Who	
  should	
  we	
  address	
  this	
  email	
  to?	
  	
  
•  How	
  do	
  you	
  spell	
  their	
  name?	
  	
  
•  Let	
  me	
  jot	
  down	
  their	
  email	
  address	
  and	
  we	
  will	
  send	
  you	
  details	
  on	
  the	
  program	
  today.	
  	
  
Engage
Practice Partners
Outreach Marketing
Communication Tools
Influence
•  One	
  Sheet	
  MarkeFng	
  Flyer	
  
	
  	
  
	
  
Influence
3	
  Key	
  Selling	
  
Points	
  of	
  the	
  
LAMP	
  program	
  
Add	
  your	
  business	
  
card	
  here	
  
Link	
  to	
  the	
  
Slideshare.net	
  
presenta-on	
  
List	
  of	
  PR	
  to	
  
bring	
  to	
  your	
  
property	
  
•  Tips	
  for	
  using	
  
Slideshare.net	
  
	
  	
  
	
  
Everyday,	
  area	
  visitors	
  looking	
  for	
  a	
  new	
  place	
  to	
  live	
  
tour	
  our	
  apartment	
  communiFes.	
  
.	
  	
  
When	
  we	
  lease	
  –	
  we	
  BOTH	
  gain	
  a	
  new	
  local	
  resident!	
  	
  
When	
  they	
  choose	
  another	
  area	
  –	
  we	
  BOTH	
  lose!	
  
Our	
  markeFng	
  dollars	
  target	
  
NEW	
  local	
  area	
  residents.	
  
Your	
  target	
  market	
  IS	
  the	
  local	
  area	
  resident.	
  
By	
  adding	
  OUR	
  ameniFes	
  with	
  YOUR	
  great	
  place	
  to	
  	
  
shop,	
  eat	
  or	
  play	
  	
  
we	
  mulFply	
  our	
  joint	
  opportuniFes	
  	
  
to	
  aract	
  new	
  local	
  residents!	
  	
  
Join	
  our	
  apartment	
  tour	
  as	
  a	
  Featured	
  Business!	
  	
  
We	
  will	
  stage	
  your	
  markeFng	
  for	
  FREE	
  	
  
in	
  each	
  tour	
  apartment!	
  	
  
We’re	
  excited	
  to	
  connect	
  our	
  new	
  residents	
  
with	
  great	
  places	
  to	
  shop,	
  eat	
  &	
  play	
  locally!	
  	
  
	
  	
  
Do	
  you	
  have	
  printed	
  markeFng	
  materials?	
  
Get	
  it	
  out	
  of	
  the	
  box	
  and	
  featured	
  for	
  
FREE	
  in	
  our	
  tour	
  apartment!	
  	
  
	
  
We’d	
  like	
  to	
  display	
  your	
  logo	
  shopping	
  bags, current
coupons, marketing specials, business cards,
to-go menus, take-home brochures or postcards
in	
  each	
  of	
  our	
  “tour”	
  apartments.	
  
Become	
  a	
  Local	
  Area	
  MarkeFng	
  Partner	
  
Bring	
  us	
  your	
  current	
  coupons	
  or	
  
marke-ng	
  specials	
  for	
  pick	
  up	
  by	
  
future	
  residents	
  along	
  their	
  tour.	
  
Bring	
  us	
  business	
  cards,	
  to-­‐go	
  menus,	
  	
  
take-­‐home	
  brochures	
  or	
  marke-ng	
  postcards.	
  
Become	
  a	
  Local	
  Area	
  MarkeFng	
  Partner	
  
Bring	
  us	
  a	
  special	
  ONE	
  TIME	
  Welcome	
  GiU	
  for	
  
your	
  new	
  customer!	
  
Print	
  a	
  “Welcome	
  Leber”	
  introducing	
  your	
  services	
  and	
  team.	
  
Connect	
  with	
  NEW	
  Residents!	
  
Leave your name and number
with new residents with branded
marketing tools like pens,
magnets, pads, coffee cups or
other logo merchandise!
Monthly	
  Elite	
  Business	
  List:	
  
January	
  -­‐	
  New	
  Beginnings	
  /	
  Health	
  and	
  Fitness	
  
February	
  -­‐	
  Love	
  	
  	
  
March	
  -­‐	
  Luck	
  
April	
  -­‐	
  Spring	
  
May	
  -­‐	
  Gradua-on	
  /	
  Cinco	
  d-­‐Mayo	
  
June	
  –	
  Summer	
  
July	
  -­‐	
  Independence	
  Day	
  
August	
  -­‐	
  Summer	
  Fun/	
  Picnics	
  
September	
  -­‐	
  Back	
  to	
  School	
  
October	
  -­‐	
  Fall/	
  Harvest	
  
November	
  -­‐	
  Thanksgiving	
  
December	
  -­‐	
  Holidays	
  
Reserve	
  your	
  spot	
  as	
  a	
  	
  
“Monthly”	
  Feature	
  Business!!
Reserve	
  the	
  perfect	
  match	
  for	
  your	
  business	
  on	
  our	
  annual	
  calendar.	
  Here	
  are	
  three	
  
more	
  ways	
  you	
  can	
  connect	
  with	
  residents.	
  
	
  
1.  Provide	
  a	
  giU	
  card	
  for	
  our	
  Early	
  Bird	
  Rent	
  drawing	
  (minimum	
  $20	
  value)	
  
2.  Thank	
  you	
  giUs	
  leU	
  behind	
  with	
  service	
  requests	
  invite	
  residents	
  to	
  enjoy	
  a	
  
discount,	
  “Thank	
  you	
  for	
  lekng	
  us	
  service	
  you	
  –	
  enjoy	
  a	
  special	
  discount	
  from	
  .	
  .	
  .”	
  
3.  Provide	
  a	
  flyer	
  in	
  our	
  mailroom	
  and	
  common	
  areas	
  to	
  promote	
  your	
  featured	
  
business	
  coupon.	
  
	
  	
  
Thank	
  you	
  for	
  joining	
  our	
  
Local	
  Area	
  Marke-ng	
  Partners	
  
Bring	
  your	
  markeFng	
  materials	
  to	
  
your	
  closest	
  community	
  to	
  connect	
  
with	
  area	
  visitors	
  and	
  future	
  
residents.	
  	
  
	
  
Together	
  we	
  will	
  aract	
  great	
  new	
  
residents	
  to	
  this	
  area!	
  

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Local Area Marketing Partners

  • 1. Outreach Marketing Dos & Don’ts &  hate  commercials!   •  Create  an  outreach  plan   with  2-­‐way  engagement     •  Service  them   •  Present  your  property  and   ask  for  leads.     •  Sell  them   People  love  to  be  served  
  • 2. Outreach Marketing Is give & take! Great  outreach  marke-ng  establishes  rela-onship  equity  and  brand  influence.   I’ll  share  your  business  &  you  share  mine!  
  • 3. Make a Connection! Outreach Marketing Iden-fy  and  engage  local  businesses  who  can  influence  future  residents   Identify Engage Influence
  • 4. Local  apartment  residents  are  searching  for     where  to  eat,  shop  and  play  locally!   Spotlight  your  business  with  local   apartment  residents  as  a   Local  Area  MarkeFng  Partner    
  • 5. Make a Connection! Outreach Marketing Iden-fy  and  engage  local  businesses  who  can  influence  future  residents   Identify Engage Influence The  LAMP  project  outline  includes:   •  Program  details   •  LAMP  excel  sheet   •  List  of  online  resources  for  finding  your  25  LAMPs   •  Sample  telephone  script     •  Details  on  “How  your  business  will  be  featured”.   •  How  to  match  each  business  to  an  appropriate  holiday   •  Sample  business  email   •  Link  to  the  Slideshare.net  presentaFon      
  • 6. Build A Calendar Identify Find  an  Elite  Business  to  feature  each  month.   Elite  Business  January    –  ____________________________________   New  Beginnings:  health  and  fitness  club,  bookstore,  paper  store  with  journals   Elite  Business  February    -­‐  ____________________________________   Love:  flower  shop,  candy  store,  romance  items   Elite  Business  March    -­‐    ____________________________________   Luck:  green  plants,  cup  cakes,  “green”  environmental  services   Elite  Business  April    -­‐    ____________________________________     Spring:  shopping,  cleaning,  flowers,  umbrellas,  wedding  photographer   Elite  Business  May    –    ____________________________________   Gradua-on:  office  supply  store,  desk  products,  Cinco  d-­‐Mayo:  Feature  La-n  Flavors  and  tradi-ons!     Elite  Business  June    -­‐  ____________________________________       Summer:  garden  centers,  swimming  toys,  golf,  tennis,  bike  shop  and  parks     Elite  Business  July    –  ____________________________________       Independence  Day:  patrio-c  events,  flags,  picnic  food,  summer  sports   Elite  Business  August    –  ____________________________________         End  of  summer  things  to  do:  picnic  spots  and  products,  vaca-on  packages  from  a  travel  agency   Elite  Business  September    –  ____________________________________   Back  to  School:  school  supplies,  school  closes,  electronics,  books,  clothing   Elite  Business  October    –  ____________________________________   Fall  Harvest,  Breast  Cancer  Awareness:  pumpkin  patch,  Halloween  costume  shops,  party  stores,  hospitals   Elite  Business  November    -­‐  ____________________________________   Thanksgiving:  bakery,  grocery  stores,  ski  liU,  snow  -res   Elite  Business  December    –  ____________________________________   Holiday:  shopping  deals,  hobby  stores  with  decora-ons,  craU  centers  with  home-­‐made  giU  ideas,  photographer    
  • 7. Did you build your list? What  to  consider  when  selecFng  your  annual  Elite  Businesses   •  Coupon  Sites:  Quickly  find  businesses  that  already  to  offer  coupons  –     add  your  zip  code  and  radius  to  find  local  business  already  offering  coupons  nearby       •  Map  Site:  Type  in  your  address  and  use  the  mapping  programs  for  ready  lists  of  the   businesses  nearby  with  complete  contact  informa-on  organized  by  product  and  service!         Engage
  • 8. “Hello,  my  name  is  _______________      I  am  the  ______________  (3tle)    at  _______________________________  Apartments     around  the  corner  from  your  business.   (Company  name)_____________  provides  apartment  homes  for   (number)_________  of  residents  in  (city)_____________   •  Local  area  marke3ng  partners   •  Business  featured  in  our  apartment  tour   •  Connect  our  new  residents  with  great  places  to  shop,  eat  and  play     •  No  cost  to  par3cipate     •  Want  to  share  your  specials,  coupons,  menu   •  Help  our  residents  shop  local   •  Contact  informa3on  today     •  Who  should  we  address  this  email  to?     •  How  do  you  spell  their  name?     •  Let  me  jot  down  their  email  address  and  we  will  send  you  details  on  the  program  today.     Engage Practice Partners
  • 9. Outreach Marketing Communication Tools Influence •  One  Sheet  MarkeFng  Flyer        
  • 10. Influence 3  Key  Selling   Points  of  the   LAMP  program   Add  your  business   card  here   Link  to  the   Slideshare.net   presenta-on   List  of  PR  to   bring  to  your   property  
  • 11. •  Tips  for  using   Slideshare.net        
  • 12. Everyday,  area  visitors  looking  for  a  new  place  to  live   tour  our  apartment  communiFes.   .     When  we  lease  –  we  BOTH  gain  a  new  local  resident!     When  they  choose  another  area  –  we  BOTH  lose!  
  • 13. Our  markeFng  dollars  target   NEW  local  area  residents.   Your  target  market  IS  the  local  area  resident.  
  • 14. By  adding  OUR  ameniFes  with  YOUR  great  place  to     shop,  eat  or  play     we  mulFply  our  joint  opportuniFes     to  aract  new  local  residents!    
  • 15. Join  our  apartment  tour  as  a  Featured  Business!     We  will  stage  your  markeFng  for  FREE     in  each  tour  apartment!     We’re  excited  to  connect  our  new  residents   with  great  places  to  shop,  eat  &  play  locally!        
  • 16. Do  you  have  printed  markeFng  materials?   Get  it  out  of  the  box  and  featured  for   FREE  in  our  tour  apartment!       We’d  like  to  display  your  logo  shopping  bags, current coupons, marketing specials, business cards, to-go menus, take-home brochures or postcards in  each  of  our  “tour”  apartments.   Become  a  Local  Area  MarkeFng  Partner  
  • 17. Bring  us  your  current  coupons  or   marke-ng  specials  for  pick  up  by   future  residents  along  their  tour.   Bring  us  business  cards,  to-­‐go  menus,     take-­‐home  brochures  or  marke-ng  postcards.   Become  a  Local  Area  MarkeFng  Partner  
  • 18. Bring  us  a  special  ONE  TIME  Welcome  GiU  for   your  new  customer!   Print  a  “Welcome  Leber”  introducing  your  services  and  team.   Connect  with  NEW  Residents!   Leave your name and number with new residents with branded marketing tools like pens, magnets, pads, coffee cups or other logo merchandise!
  • 19. Monthly  Elite  Business  List:   January  -­‐  New  Beginnings  /  Health  and  Fitness   February  -­‐  Love       March  -­‐  Luck   April  -­‐  Spring   May  -­‐  Gradua-on  /  Cinco  d-­‐Mayo   June  –  Summer   July  -­‐  Independence  Day   August  -­‐  Summer  Fun/  Picnics   September  -­‐  Back  to  School   October  -­‐  Fall/  Harvest   November  -­‐  Thanksgiving   December  -­‐  Holidays   Reserve  your  spot  as  a     “Monthly”  Feature  Business!! Reserve  the  perfect  match  for  your  business  on  our  annual  calendar.  Here  are  three   more  ways  you  can  connect  with  residents.     1.  Provide  a  giU  card  for  our  Early  Bird  Rent  drawing  (minimum  $20  value)   2.  Thank  you  giUs  leU  behind  with  service  requests  invite  residents  to  enjoy  a   discount,  “Thank  you  for  lekng  us  service  you  –  enjoy  a  special  discount  from  .  .  .”   3.  Provide  a  flyer  in  our  mailroom  and  common  areas  to  promote  your  featured   business  coupon.      
  • 20. Thank  you  for  joining  our   Local  Area  Marke-ng  Partners   Bring  your  markeFng  materials  to   your  closest  community  to  connect   with  area  visitors  and  future   residents.       Together  we  will  aract  great  new   residents  to  this  area!