The document discusses ways to improve the rental furniture shopping experience using ideas like pre-fitting furniture options to floor plans, creating quick fit lists by floor plan, and conducting virtual tours of furnished floor plans. It also suggests using floor plans more extensively in the leasing process by having prospects physically check that furniture will fit room-by-room and noting it directly on the floor plan. Developing custom Cort furniture leasing tools with floor plans is also mentioned. Overall, the key idea presented is enhancing the furniture leasing experience through more robust use of floor plans.