The document outlines a project named 'Lending Tree,' designed to streamline the loan approval process by facilitating online applications and tracking for customers, while providing simplified inter-departmental communications among loan agencies. It details the various user roles involved, including the customer, administrators, and departments responsible for document pickup, verification, and legal checks, and emphasizes the technical, operational, and economic feasibility of the proposed system. The project aims to replace the existing manual processes with an automated online system that enhances efficiency and user satisfaction.