SlideShare a Scribd company logo
Receiving
Understanding
Remembering
Evaluating
Feedback
Forms of Listening
www.consult4sales.com
8 Tips
Listening
Skills
Don’t Pre-empt
Assuming that you know is criminal
for a good listener
05
No Interruption
Do not Stop the smooth flow of
communication from the respondent
04
Recap
Say it again to be on the same page
with the respondent
06
Questioning
Ask Questions to listen to the unsaid
words
03
Take written notes
Keep pen and paper ready so that
mind can focus on what is being said
07
Emotions
Listen to what the emotions have to
say
02
Avoid Judgements
Do not jump to conclusions
08
Focus
Stay focused on the communication
so that nothing is missed
01
www.consult4sales.com
Understand , Assimilate and
Ascertain before you respond
Ensure that the other person is
talking
Listen to what the voice, body
language and emotions wants to
communicate as well
Listen to the unsaid words as well
www.consult4sales.com
Never jumps to answer even if he knows
the answer
Probes to understand the gap between
heart , mind and language
Engages and creates a conversation so
that the other person could talk
Takes notes so that connecting the dots is
easier
A good Listener
www.consult4sales.com
Outreach and Listen
Just because you have made an effort to reach out
to me does not mean that you should do the
talking.
www.consult4sales.com
Solution Centricity
Listeners do not express to impress
Listen with an objective to contribute
When you listen with an objective
to give and never to take you end
up with solutions acceptable to
both parties
Listeners make good friends
Everyone love to communicate with
people who listen
Listeners expose less
When you talk less, you expose
your weakness less. The talker
exposes more and it is easier for
the listener to find solution.
Listeners find
Solutions
www.consult4sales.com
Famous
All famous leaders are great
listeners
Rich
All rich persons in wealth and
wisdom are great listeners
Happy
Listeners are never a victim of emotions
Networker
Listeners network well
Dividends of Great Listeners
www.consult4sales.com
Let us master the art
of Listening as the
first step to name,
fame and money!
#sanjay4sales
Lorem Ipsum
www.consult4sales.com

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Listening Skills.pptx

  • 1.
  • 3. 8 Tips Listening Skills Don’t Pre-empt Assuming that you know is criminal for a good listener 05 No Interruption Do not Stop the smooth flow of communication from the respondent 04 Recap Say it again to be on the same page with the respondent 06 Questioning Ask Questions to listen to the unsaid words 03 Take written notes Keep pen and paper ready so that mind can focus on what is being said 07 Emotions Listen to what the emotions have to say 02 Avoid Judgements Do not jump to conclusions 08 Focus Stay focused on the communication so that nothing is missed 01 www.consult4sales.com
  • 4. Understand , Assimilate and Ascertain before you respond Ensure that the other person is talking Listen to what the voice, body language and emotions wants to communicate as well Listen to the unsaid words as well www.consult4sales.com
  • 5. Never jumps to answer even if he knows the answer Probes to understand the gap between heart , mind and language Engages and creates a conversation so that the other person could talk Takes notes so that connecting the dots is easier A good Listener www.consult4sales.com
  • 6. Outreach and Listen Just because you have made an effort to reach out to me does not mean that you should do the talking. www.consult4sales.com
  • 7. Solution Centricity Listeners do not express to impress Listen with an objective to contribute When you listen with an objective to give and never to take you end up with solutions acceptable to both parties Listeners make good friends Everyone love to communicate with people who listen Listeners expose less When you talk less, you expose your weakness less. The talker exposes more and it is easier for the listener to find solution. Listeners find Solutions www.consult4sales.com
  • 8. Famous All famous leaders are great listeners Rich All rich persons in wealth and wisdom are great listeners Happy Listeners are never a victim of emotions Networker Listeners network well Dividends of Great Listeners www.consult4sales.com
  • 9. Let us master the art of Listening as the first step to name, fame and money! #sanjay4sales Lorem Ipsum www.consult4sales.com