3. WHO IS A SALESPERSON?
Salesperson is
an angel who
guides the
customer to buy
VFM!
VFM = Value for Money
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4. HOW DOES A SALESPERSON BUILD CONVERSATION?
Salespersons
build sales
conversation by
asking relevant
questions!
PROBING SKILLS
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5. WHAT IS A SALESPERSON’S BELIEF?
Stop Chasing
Customers.
Start Attracting
Them!
VALUE SELLING
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6. HOW DOES A SALESPERSON ATTRACT
CUSTOMERS?
Customers are only
interested in
W.I.I.I.F.M.
Salespersons make
value propositions
out of WIIIFM.
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7. HOW DOES THE SALESPERSON KEEP THE
GAME ON?
Play Ping - Pong
with the customer !
Enable Dialogue,
Disable Monologue.
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8. SELECTION VS REJECTION !
X : 1
This means that
after getting
Rejected by X
prospects, 1
Customer will Select
you!
Why should
Rejection make
you happy?
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9. WHO IS YOUR CUSTOMER?
Someone who finds
value in using your
product or service.
W.I.I.I.F.M.?
Each customer type is a customer silo.
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10. WHAT IS A SALESPERSON’S RESPONSIBILITY?
To build, monitor
and monetise a
Sales Funnel which
should never leak.
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11. MANAGING SELF
Always work as per DILO (Day in Life Of)
Pre Office Pre Noon Afternoon Evening
Before 10 AM 10 am - 12 noon 12 noon - 4 PM 4 - 8 PM
Meditation
Planning
Strategising
Office
Telephone
Email
Meetings
Training
New Calls
Urgent follow ups
Influencers
Relationship
building
Rapport building
Marketing calls
Public Relation
Calls
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13. MANAGING WORK
Never manage Results,
Manage the process that leads to Results!
Do your MNOC/day Everyday
Live a stress free life in Sales.
Happy Selling!
MNOC = Min No of Contacts per day
Hit Ratio = X:1
Total no of new customers
to be made = Y
Total no of calls to be
made = XY
Total no of days = 25
MNOC/day - XY/25
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