Theresa Perez provides her contact information and education background, including an Associates of Science in Web Design and Development from Sanford-Brown College/IADT School of Design earned in 2016 and pursuing a Bachelors of Arts in Web Design and Development expected in 2016. She lists work experience as Assistant Manager at Dunkin Donuts from 2012-2013, Front Desk Attendant at Summerfield Community Center from 2014-2015, a Responsive Design Intern at Bisk Education from 2014-2015, and currently a Receptionist at Lilly & Dunsford Law Office since 2015. Her skills include HTML, PHP, CSS, Adobe Creative Suite, Microsoft Office Suite, content management systems, data entry, and certifications

1. itsTheresaPerez@aol.com  (813)-808-0737
EDUCATION
Sanford-Brown College/IADT School of Design
9/2014 Associates of Science in Web Design and Development
 Expected 9/2016 Bachelors of Arts in Web Design and Development
EXPERIENCE
Dunkin Donuts  Riverview, FL
Assistant Manager 11/2012 – 12/2013
 Anticipate and understand guests’ needs and exceed their expectations.
 Set compelling targets and deliver on commitments.
 Make good decisions based on analysis, experience and judgment.
 Get the right people in the right places and provide employee training, enabling them to make
decisions and celebrate success as a team.
 Use interpersonal skills to confront tough issues and resolve disagreements constructively.
 Provide honest feedback to team members, actively coaching and supporting them to achieve
personal and professional goals.
Summerfield Community Center  Riverview, FL
Front Desk Attendant 1/2014 – 7/2015
 Provide great customer service to all residents and visitors
 Assist with employee training
 Open or close facility as needed
 Receive and route incoming calls, log mail, and perform
routine office support functions and data entry
Bisk Education  Tampa, FL
Responsive Design Intern 10/2014 – 4/2015
 Assist with migrating content from one CMS (Content Management System) to the other.
THERESA PEREZ-GOLIO

2. 2
Theresa Perez-Golio
 Build, review, test and send emails in Umbraco (CMS) and Exact Target.
 Workamajig- Where our daily tasks, projects, time is recorded.
 Exact Target- Web based program where the emails are logged and sent out from.
Lilly & Dunsford Law Office  Tampa, FL
Receptionist 6/2015 – Present
 Provide great customer service to all clients and visitors
 Receive and route incoming calls, log mail, and perform
routine office support functions and data entry

SKILLS
 HTML, PHP, CSS
 Adobe Creative Suite
 Microsoft Office Suite
 MAC OS / PC
 Typing (55 wpm)
 701 Client
 Data Entry / Filing
 POS and cash transactions
 Key holder responsibilities
 Umbraco (CMS)
 Exact Target
 Workamajig(Creative Management)
 Ring-Space
 Base Camp
ACHIEVEMENTS / LICENSES AND CERTIFICATIONS
 Microsoft Office Specialist Certification for Microsoft Power Point, 2007
 Heartsaver CPR AED certified 10/2014 – 10/2016 – American Heart Association