Liza Krylova is a statistics major at San Diego State University expected to graduate in May 2015 with a minor in marketing. She has worked in several customer service and data entry roles, including as a cashier, sales associate, and hostess. Currently, she works as a data entry assistant and cashier. She also completed an internship in digital marketing where she designed websites and enhanced corporate sites. Her skills include fluency in English and Russian, as well as proficiency in Microsoft Office, databases, and Adobe programs.

1. Liza Krylova
 Lizakrylova4@gmail.com
 619.204.0697
 3364 Daley Center Dr. Apt 816, San Diego, CA 92123
Education__________________________________________________________________________
San Diego State University, San Diego, CA
Statistics Major, Emphasis in Actuarial Sciences Expected graduation date: May 2015
Minor in Marketing
Studied Abroad at Kedge Business School in Marseille, France September 2013-December 2013
Experience_________________________________________________________________________
Data Entry Assistant at KPBS Current Employer
San Diego, CA
 Ensuring that all data is accurate, up to date and useable through the Team Approach database.
 Processing billing activity and then ensuring that prompt billing processing takes place.
 Comparing inputted data with source documents.
 Inputting client information, payments, and source codes into in-house system & excel spreadsheets.
Cashier and Sales Associate at Nordstrom Current Employer
Fashion Valley, San Diego, CA
 Maintained a flexible schedule.
 Examined attention to detail by analyzing weekly window and shelf models.
 Recommended suggestions and new ideas to the store such as weekly displays.
 Presented exceptional customer service skills.
Head Cashier and Sales Associate at Aldo March 2012-August 2014
Fashion Valley, San Diego, CA
 Presented strong customer focus to over 1,000 customers daily.
 Worked with a team to set and meet monthly sales goals as high as $45,000.
 Handled up to $12,000 in cash per day and recorded profits and losses at the end of the day.
 Held the responsibility of making change at the bank for amounts as large as $300.
Hostess and Server at Old Spaghetti Factory January 2013-June 2013
Gaslamp Quarter, San Diego, CA
 Worked under pressure and multitasked by taking customer names, answering phone calls, and showing customers to tables.
 Held the responsibility of taking and confirming customer reservations.
 Attended to as many as five parties in a timely manner.
 Able to ensure that special requests are lodged and passed to restaurant staff.
Internships_____________________________________________________________________
Power Digital Marketing May 2014-July 2014
San Diego, CA
 Met and corresponded with clients to determine client needs for company sites.
 Created and designed test websites for sales as well as demonstration purposes.
 Developed page layout, navigation, copy, animation, buttons, and icons.
 Enhanced and developed corporate web sites in order to promote company product lines, customer support, and company
visibility.
Skills______________________________________________________________________________
 Fluent in English and Russian.
 Extensive international travel within as many as eight countries and working with diverse backgrounds of individuals.
 Microsoft Word, Excel, Access, Power Point, Adobe Acrobat, and Adobe Photoshop, Team Approach database.
 Administration Skills: plans, organizes, schedules, negotiates strategies and has good time management.
 Communication Skills: writes and speaks concisely, listens attentively, and negotiates/resolves differences.
 Interpersonal Skills: assertive, adaptable, works well with others and accepts responsibility.
 Organizational Skills: meets and sets goals, multi tasks, and handles details.